AI Agents Have Entered The Chat | Ep. 11

The MLO Project

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In this episode of The MLO Project, Frazier and Michael dig into one of the biggest shifts in the mortgage industry right now: AI integration. From AI agents to automated consumer engagement, they break down how this tech is already changing the way leads are generated and converted.

But here’s the catch—automation can’t replace connection. The hosts explore how to keep the human touch while using AI to scale smarter, not just faster.

They also look ahead at where AI is taking mortgage services and why adapting early will give you the edge. Plus, a reminder that no one has to do it alone—this episode is a call to build a collaborative community that learns, shares, and grows together.

Hit play and find out how to stay relevant, stand out, and use AI without losing the personal edge that actually closes deals.

Takeaways

• AI is becoming a significant part of the mortgage industry.
• Understanding how to use AI tools is crucial for loan officers.
• AI agents can enhance lead generation and consumer engagement.
• Maintaining a human touch is essential in AI interactions.
• The technology is not perfect; it requires strategic implementation.
• Loan officers must adapt to stay competitive in the evolving market.
• Continuous learning and adaptation are necessary to leverage AI effectively.

Chapters
00:00 Welcome to the MLO Project
02:10 The Rise of AI in the Mortgage Industry
04:18 Understanding AI Agents
08:04 Implementing AI in Lead Generation
11:31 The Role of AI in Consumer Engagement
15:43 Navigating AI Limitations
18:50 The Future of AI in Mortgage Services
22:18 Building a Collaborative Community
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Chapters

1. Tempo: 120.0 (00:00:00)