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How Chris Smith scaled Zunzi's with kickass culture | Chris Smith, Zunzi's | 027
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This episode was originally published as part of the Restaurant Growth Podcast. It has been rebranded as part of The Pre-Shift Podcast as of January 2023. The information presented may no longer be up-to-date and may differ from the viewpoints and insights currently shared on The Pre-Shift Podcast.
Zunzi’s has one promise: to make everyone walk away saying “Shit Yeah!” Chris Smith, alongside his role as CEO, is the protector of that promise.
In this episode, we chat with Chris about the culture at Zunzi’s and Zunzibar: the why behind it, how they maintain it, and what they hope it will do for their guests, community, and most importantly, their team.
The Restaurant Growth Podcast is presented by 7shifts and hosted by DJ Costantino.
Chapters
00:00 Introduction
09:05 Zunzi's "Shit Yeah!" Culture
13:35 The purpose behind the culture
18:28 Maintaining the culture
26:24 Setting Culture KPIs
33:39 Finding your own culture + purpose
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7shifts is a scheduling, payroll, and employee retention app designed to help restaurants thrive. With an easy-to-use app and industry-specific solutions, 7shifts saves time, reduces errors, and helps keep costs in check for more than 50,000 restaurants.
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