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Building a Client-Centered Law Firm | Domenic Romano
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In this episode of Tip of the Law, Joe Giovannoli, founder and CEO of 9Sail, interviews Domenic Romano, founder and managing partner of Romano Law. The episode covers how law firms can adopt entrepreneurial strategies to thrive in a competitive market. Romano discusses his transition from big law to building a business law firm that prioritizes client communication, talent retention, and innovative thinking.
Key Takeaways:
- Hiring and retaining top talent ("A players") is critical for scaling a professional services firm like a law firm. The "always be hiring" mentality and thorough vetting process are important.
- Adopting an entrepreneurial mindset and continuously challenging assumptions is crucial for a law firm leader, rather than just focusing on the practice of law. Embracing innovation and change is key.
- Emphasizing clear, responsive communication and follow-up is a differentiator in the legal industry and important for both client service and the hiring process.
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