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Des Traynor (Intercom) on product strategy when scaling a company
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A good idea can carry a company through one cycle of tech innovation, but building a company that lasts and thrives in a fast-growth environment is another thing entirely. In this talk, Des will outline how innovators should be thinking about building a product when scaling a company, and the importance of connecting the teams who make products with the teams who make revenue. Full video: https://youtu.be/msKFWXKVfQI All about TNW Conference: https://tnw.to/conference
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Content provided by TNW Conference. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by TNW Conference or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
A good idea can carry a company through one cycle of tech innovation, but building a company that lasts and thrives in a fast-growth environment is another thing entirely. In this talk, Des will outline how innovators should be thinking about building a product when scaling a company, and the importance of connecting the teams who make products with the teams who make revenue. Full video: https://youtu.be/msKFWXKVfQI All about TNW Conference: https://tnw.to/conference
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1 JF Gauthier (Startup Genome) on Insights from 2019 Global Startup Ecosystem Report | #TNW2019 9:49
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Play Later Play Later Lists Like LikedPremiere of 2019 Startup Genome’s Global Report, including a world’s first: the rankings of deep tech startup ecosystems along the subsectors of life sciences, AI and blockchain. Learn the latest insights that crack the code of scaleups. With the mission of multiplying startup success in every city worldwide, Startup Genome conducts the only global research on startups and their ecosystems. Startup Genome is the leading innovation policy advisor, working with more than 35 governments across 25 countries.…
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1 Michael Martin (Nike) on The Power of Digital Transformation | #TNW2019 21:23
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Play Later Play Later Lists Like LikedNike's keynote will give an overview of the Nike Direct strategy and how Nike is innovating to completely transform digital/physical retail and create unbreakable relationships with its customers. Nike will also showcase a new example of how they're doing this via breakthrough technology and capabilities that will solve for a 100-year-old problem in the footwear industry. Ultimately this development will have far reaching impacts for consumers, the industry and for Nike itself.…
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1 André Kuipers (Astronaut) on Educating a generation of earth ambassadors | #TNW2019 27:16
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Play Later Play Later Lists Like LikedWe are all passengers on a spaceship with limited resources: our planet. An astronaut’s journey into space bolsters this realization through ‘the overview effect’ — yet unfortunately we cannot all experience this transformative moment. SpaceBuzz, a brand new concept from ESA astronaut André Kuipers, uses this as a premise to educate the world’s children, creating a generation of earth ambassadors in the process.…
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1 Georgina Ustik (TNW) on The big spam on the big stage | #TNW2019 11:27
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Play Later Play Later Lists Like LikedBig Spam, if you don’t know, is a sassy love/hate letter to technology that Georgina started in 2018 and handwrites daily. Besides delivering the most important tech news of the day, Big Spam has polls, disgusting GIFs, puzzles, puns, and, artist takeovers. Basically, it's an experiment on how far we can twist what a newsletter is supposed to be, and in this talk Georgina will discuss all the horrific things we learned along the way. And also how you, our readers, are our cute, furry, and, probably diseased guinea pigs.…
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1 Stephanie Hannon (Strava) on Building products for a better world | #TNW2019 21:46
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Play Later Play Later Lists Like LikedAs a product leader at Google, Facebook, Strava, and more, Stephanie has dedicated her career to creating products and advancing technologies that drive social impact forward. She’ll share her lessons learned from building tools to aid in natural disaster response, expanding Google Maps across 80 cities, and launching over 100 voter engagement tools as CTO for Hillary Clinton's 2016 campaign.…
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1 James Beacham (CERN) on Solving the mysteries of time and space | #TNW2019 26:22
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Play Later Play Later Lists Like LikedOur universe is bizarre. Why is most of the cosmos composed of mysterious dark matter? Why is the Higgs boson so strange? Why do atoms exist? The hottest-and-latest in physics suggests that the biggest puzzles of science could be elegantly solved if our universe were one of a possibly infinite number of universes. But is this a testable scientific idea, or eternally speculative? How do we talk about what's outside our universe? Join Dr. James Beacham, of CERN's Large Hadron Collider, as he explores the edges of knowledge -- including CERN's plans for a colossal Future Circular Collider -- and how the future of science, technology, and innovation will be much wilder than we can imagine.…
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1 James Bridle (Author) on The New Dark Age | #TNW2019 23:09
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Play Later Play Later Lists Like LikedInstead of a utopian future in which technological advancement casts a dazzling, emancipatory light on the world, we seem to be entering a new dark age characterised by ever more bizarre and unforeseen events. The Enlightenment ideal of distributing more information ever more widely has not led us to greater understanding and growing peace, but instead seems to be fostering social divisions, distrust, conspiracy theories and post-factual politics. How have we come to this point – and has utopia gone forever?…
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1 Gillian Tans & Lauren Valbert (Booking.com & Edelman) on Future of tech in Europe | #TNW2019 20:05
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Play Later Play Later Lists Like LikedTech companies based in Europe are faced with challenges. With a heavy emphasis on regulation and lack of funding, the EU should place higher priority on incentivizing talent and startup growth. In order for Europe to gain notoriety as an innovative ecosystem, the tech industry should improve recruitment and tackle diversity issues.…
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1 Guy Kawasaki (Author) on Lessons from a Life in Technology | #TNW2019 39:54
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Play Later Play Later Lists Like LikedKicking off the TNW2019 Conference in Amsterdam, tech evangelist Guy Kawasaki shared a number of unforgettable pieces of wisdom from his life in the industry over the past few decades.
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1 Amy Whitaker (Author) on Vulnerability, creativity, and leading from questions | #TNW2019 17:49
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Play Later Play Later Lists Like LikedIf you are creating a work of art in any area of your life, you are not going from a known point A to a known point B but you will invent point B along the way. Whether your “art project” is a business strategy, a crisis response, or a new technology, this all starts with asking the right questions. Drawing on her book Art Thinking, Amy will leave us with better tools to explore all questions on how to integrate the practical and creative parts of ourselves.…
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1 Gilad Lotan (BuzzFeed) on How machine learning and AI are transforming media | #TNW2019 23:24
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Play Later Play Later Lists Like LikedBuzzFeed publishes content across the largest digital media network in the world, fueled by world-class tech stack, and a number of innovative applications of machine learning and AI. With that, the advent of data has brought up important questions around ethics, manipulation, and potential harm. In this session, Gilad will highlight the multi-faceted nature of working on data science in an age of information warfare, manipulation, and mass propaganda.…
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1 David Kerpen (Author) on The art of people: Skills in a technology-driven world | #TNW2019 22:20
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Play Later Play Later Lists Like LikedNY Times bestselling author and serial entrepreneur Dave Kerpen shares key lessons learned on how to build successful relationships with other people that will get you far in social media, in business, and in life. Technology is changing fast - but people skills are more valuable than ever before. Don't miss this session - you will walk away with tips that will impact your life right away.…
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1 Des Traynor (Intercom) on What happens after product market fit | #TNW2019 20:28
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Play Later Play Later Lists Like LikedDes launched Intercom in 2011 as the first to bring messaging for sales, marketing, and customer service to one platform – helping companies of all sizes build personal relationships with customers. Before Intercom, Des was co-founder of Exceptional (now a part of Rackspace), the first error tracking company. Before Exceptional, he was a UX designer for web apps. He’s based in Dublin.…
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1 Raj Samani (McAfee) on Cybercrime: The biggest threat in the digital age | #TNW2019 14:58
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Play Later Play Later Lists Like LikedRaj is Chief Scientist and McAfee Fellow for cybersecurity firm, McAfee. He has assisted multiple law enforcement agencies in cybercrime cases, and is a Special Advisor to the European Cybercrime Centre.
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1 Karen Wickre (Author) on Building your network for life | #TNW2019 20:16
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Play Later Play Later Lists Like LikedIn a world of gigs, frequent job changes and geographical moves, it's more imperative than ever to build your network for life. Having a personal "brain trust" to call on is key to your work future. Karen Wickre has spent 30 years in fast-moving Silicon Valley, where your network is your currency. She will talk about how to make authentic contacts and stay in touch with them online — without crowding your diary.…
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1 Louise Troen (Bumble) on The power of kindness in brand building | #TNW2019 20:44
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Play Later Play Later Lists Like LikedThis session will take you through the Bumble story - from fighting misogyny to launching disruptive creative campaigns whilst highlighting how Bumble successfully launched in multiple markets with one core message - women go first. Bumble took a problem in society and utilised tech function and creative innovative marketing to spread this message like wildfire. Troen has been critical to the expansion and consistency of this and will walk us through her thinking behind this. This keynote aims to showcase marketeers that focusing on mission first as a brand, whilst leading with kindness as a business, is key to building a thriving company in today’s modern world.…
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1 Jonathan Rochelle (Google) on Changing school to help students become entrepreneurs | #TNW2019 20:10
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Play Later Play Later Lists Like LikedStudents learn a lot in school - but are they learning the skills they need to be productive people at work, in their community, and their own lives? Are they learning how to effectively learn and follow their passions and curiosity to achieve greatness - or simply happiness? What if schools gave students more ownership over their learning the way an entrepreneur owns her own business success? This talk will be a panel session with students from a unique school in the Netherlands which does just that. A School with no classes, no teachers (ok, they have "coaches") where students own their own learning.…
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1 Jack Constantine (LUSH) on The future of retail: What Amazon can’t do | #TNW2019 17:37
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Play Later Play Later Lists Like LikedAt TNW2018, Jack Constantine, CDO of Lush Cosmetics, took the stage with a rallying cry for other organizations to get their hands dirty and produce their own fresh, handmade technology. This year, Jack returns with a reflective view on the ethical tech that Lush Digital have produced that is changing the game for the tech x retail experience. From AI and ML technologies that are reducing the necessity for single use plastic packaging, to the open source till system boosting company profits, to opening the world’s first signage-free store, Jack will show you the future of retail technology, today.…
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1 Nir Eyal (Hooked) on mastering the skill of the century 24:05
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Play Later Play Later Lists Like LikedEver get the feeling you’re bombarded with too many pings, dings, and rings? You’re not alone. In an age of ever-increasing distraction, technological and otherwise, how can knowledge workers do their best work? Nir Eyal, bestselling author of Hooked: How to Build Habit-Forming Products, wrote the book on the secret psychology of technology. However, in this talk, Nir provides the antidote to the current distraction crisis. Nir shares the findings of his five years of research into how to master what he calls, "the skill of the century," the power to be "Indistractable." Nir's entertaining, research-backed talk provides practical advice and memorable strategies for managing distraction in business and life. Full video: https://youtu.be/WsxSxMzJeJ8 All about TNW Conference: https://tnw.to/conference…
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1 Åsa Nyström (Buffer) on five years of salary transparency 18:32
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Play Later Play Later Lists Like Liked5 years of salary transparency, what it's like to take salaries public and what we've learned since then. This talk is about how Buffer took our salaries public almost 5 years ago and how we’ve since pushed for transparency across all areas of the company. We will also talk about how transparency encourage constant change and how we keep learning about ourselves to set a better example for the industry. Full video: https://youtu.be/9n6ZLV_SHUI All about TNW Conference: https://tnw.to/conference…
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1 Kevin Langeree on kitesurfing into the future 18:04
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Play Later Play Later Lists Like LikedMaking a career out of a niche sport is hard – even when you’re the best kitesurfer in the world. As social media began to skyrocket, Kevin Langeree saw an opportunity to bring his passions to the world. He shares how technology enabled him to support himself in his athletic pursuits, so that he can do what he loves every day. Full video: https://youtu.be/WuJ6hWOtNMA About TNW Conference: https://tnw.to/conference…
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1 Nick Caldwell (Reddit) on high stakes of hyper growth at Reddit 20:21
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Play Later Play Later Lists Like LikedReddit has 330 million monthly visitors, ranking as the #4 most-visited website in U.S., and growing fast. It has tripled in size to keep up with such tremendous traffic. Hypergrowth is no easy feat and can put a startup at risk of losing control of culture, team cohesion, and organization trust. Join Reddit CTO, Chris Slowe, and VP of Engineering, Nick Caldwell, as they discuss Reddit’s growth journey from 40 to 300 employees, and explore the communication tactics and must-have cultural elements that work at every point of scale. Full video: https://youtu.be/Fv6ncah1xCQ All about TNW Conference: https://tnw.to/conference…
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1 Ariel Ekblaw (MIT) on designing our sci-fi space future 22:40
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Play Later Play Later Lists Like LikedJoin the MIT Media Lab’s Space Exploration Initiative in designing our Sci-Fi Space Future! Learn about our latest research and how we are working to make Space accessible and engaging for millions—and someday billions—of people. Space will be hackable. Space will be playful. Our goal is to invent, create, and deploy ideas that seem exotic and impossible today, but could be commonplace in 10 years. Humanity stands at the cusp of interplanetary civilization and space is our next, grand frontier—this opportunity to design our interplanetary lives beckons to us all. Full video: https://youtu.be/u2XBFQnMY0E All about TNW Conference: https://tnw.to/conference…
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1 Zach Lieberman (Artist and Educator) on Poetic computation 19:51
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Play Later Play Later Lists Like LikedWhat would it be like if we could see our voice? How can we paint with code? Zach Lieberman writes software to make art and in this talk, he'll discuss his practice, which includes daily sketching, as well as recent explorations with AR. He will also talk about the School for Poetic Computation, a school he helped found in New York City that explores how we can make poetry with code and electronics. Full video: https://youtu.be/7qGqd19fz24 All about TNW Conference: https://tnw.to/conference…
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1 Nicky Birch (BBC) on designing voice-first experiences 21:19
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Play Later Play Later Lists Like LikedVoice interfaces like Alexa and Google Home are limited by their own technology. We can choose to be frustrated with AI, or we can work with their constraints to create something new and exciting. Nicky Birch explains how pushing the envelope and creating prototypes is what will enable us to improve voice interfaces in the future. Full video: https://youtu.be/fABIHIZ-yU4 All about TNW Conference: https://tnw.to/conference…
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1 Maykel Loomans (Facebook) on meaningful numbers 22:03
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Play Later Play Later Lists Like LikedAs digital product creators, we are problem solvers. As a part of the product development process, we ever more focus on metrics. This talk covers the interplay between vision, research and metrics, and how to make sure that the numbers you seek to improve are meaningfully aligned with mission of your team, and the goals of your customers. Full video: https://youtu.be/tO4A-F0R1CA All about TNW Conference: https://tnw.to/conference…
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1 Purna Virji (Microsoft) on designing conversational AI 20:58
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Play Later Play Later Lists Like LikedWe’re moving into brave new world where conversation is the new interface. Designed correctly, chatbots and voice apps can engage and delight customers. Poor user experiences on the other hand can alienate customers in droves. What are the secrets to creating effective conversational experiences? Attend this research-based session to find out. Full video: https://youtu.be/nCH8b1pUyG4 All about TNW Conference: https://tnw.to/conference…
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1 Didier Rappaport (Happn) on data, AI & human relations 21:30
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Play Later Play Later Lists Like LikedAt Happn we are convinced that AI is the opportunity that can radically augment and enhance people interactions, and doing so could improve life experience, opening up the field of real life possibilities for each and every one of our users. Full video: https://youtu.be/KbawCmgRo4M All about TNW Conference: https://tnw.to/conference…
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1 Des Traynor (Intercom) on product strategy when scaling a company 26:53
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Play Later Play Later Lists Like LikedA good idea can carry a company through one cycle of tech innovation, but building a company that lasts and thrives in a fast-growth environment is another thing entirely. In this talk, Des will outline how innovators should be thinking about building a product when scaling a company, and the importance of connecting the teams who make products with the teams who make revenue. Full video: https://youtu.be/msKFWXKVfQI All about TNW Conference: https://tnw.to/conference…
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1 Tricia Wang on using 'thick data' in marketing 28:47
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Play Later Play Later Lists Like LikedWhy are we now in what Doc Searls calls the largest boycott in human history with 1.7 billion people blocking ads? Tricia Wang reveals how marketing sold its soul to ad tech by believing that it would be the magical big data solution to understanding customers. She shows us how we can get our souls back and get the full ROI out of big data by integrating what she calls, “thick data”-- precious data that captures people’s emotions and stories. Full video: https://youtu.be/tuUISDoGxWI All about TNW Conference: https://tnw.to/conference…
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1 Jelle Prins (Uber) on global design for local audiences 18:34
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Play Later Play Later Lists Like LikedDesigning Uber’s global app is one thing. Tailoring it for Amsterdam is quite another. As one of the first employees at Uber, Jelle Prins explains his journey to creating the first design for the company. Starting off as a student who stumbled into a meeting with Uber’s founder, Prins describes his initial skepticism and how he left the company after a year. Returning to Amsterdam, his company was acquired by Uber and he hasn’t looked back since. He explores how he continues to develop local designs for Uber’s global product. Full video: https://youtu.be/p5sddE9A0y0 All about TNW Conference: https://tnw.to/conference…
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1 David Rose (Warby Parker) on the history and future of eyes 21:18
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Play Later Play Later Lists Like LikedWearable cameras and AI are causing radical shifts in how we sense, see, and work. It’s changing transportation with self-driving, disrupting retail with self-checkout, automating agriculture, and remaking how we design future cities. But the change in seeing becomes more profound when these vision technologies jump into glasses to bring new layers of real time information via augmented reality. Beyond playing Pokemon and recalling names, your new eyes enable remote collaboration, contextual learning, and new tools for creativity. Full video: https://youtu.be/g3JSGOsSViQ All about TNW Conference: https://tnw.to/conference…
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1 Lex Hoefsloot on a smart and sustainable mobility economy 15:26
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Play Later Play Later Lists Like LikedDesigning a smart and sustainable mobility: economy autonomous vehicles, multi-modal transportation, and the ever-changing technology that fuels mobility. Expect to hear how cutting edge technology, 5G Biometrics and ultralight materials have the ability to transform the mobility system by enabling new business models and mobility services for new and changing customers. Full video: https://youtu.be/YaVnsll0tFo All about TNW Conference: https://tnw.to/conference…
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1 David Mattin (Trendwatching) on AI and core human needs 20:41
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Play Later Play Later Lists Like LikedGreat innovation and design starts with core human needs and wants. In this fast-paced session TrendWatching's Global Head of Trends and Insights, David Mattin explores that truth with reference to one of 2018's most powerful, and most radical, emerging consumer trends. AI-fueled virtual entities – think chatbots, smart devices and more – are making the leap from transactional assistants to true companions that serve deep human needs for wellness, happiness, and even companionship. Learn why the Virtual Companions trend offers huge opportunities for any brand, innovator, or designer in 2018. And along the way hear about TrendWatching's simple but powerful trend spotting methodology, and how it aligns with design thinking principles you already use. Leave ready to start spotting and using powerful trends of your own! Full video: https://youtu.be/hP3zWXIRCMI All about TNW Conference: https://tnw.to/conference…
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1 Che-Wei Wang (CW&T) on designing within generative design 22:59
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Play Later Play Later Lists Like LikedThe traditional design workflow is getting a turbo boost from algorithms (don’t worry. The robots aren’t taking over…yet). With new types of generative design processes like genetic algorithms, the designer’s role is changing from the traditional, top down approach of drawing ideas on paper, into a systems approach. Designers traditionally sketch and develop ideas intuitively. With a genetic algorithm, instead of imagining a design solution, the designer develops a fitness criteria and coaxes the algorithm towards a final design. Full video: https://youtu.be/rj4uIW7uUNo All about TNW Conference: https://tnw.to/conference…
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1 Adolfo Fernández (Google) on international expansion for startups 20:14
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Play Later Play Later Lists Like LikedWith the rise of competition around the globe, it is becoming increasingly more difficult for startups to differentiate from competitors. As tempting as it is to dive into a potentially exciting new market, it’s important to research its local demographic, language, and culture beforehand. A sure way of keeping ahead of competition is by offering localized user experiences – tailored to each market a company serves. Learn how personalization leads to better customer relationships, an increase in customer acquisitions, and the potential for exponential growth across international markets. Full video: https://youtu.be/tIH-Fy3Vm80 All about TNW Conference: https://tnw.to/conference…
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1 Clarissa Shen (Udacity) on translating data into global good 23:40
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Play Later Play Later Lists Like LikedIn a world in which we speak 7,000 different languages and we have 44 billion connected devices creating a constant flood of data, we need help to understand each other and our ever-changing world. A new field of translators has emerged that promises to help us solve some of the biggest problems of our time: data scientists. We need a new literacy around data and facts. And we need to commit to lifelong learning. When we discover our shared reality, we can build trust and find more common ground. Full video: https://youtu.be/L2I4_sdUEr8 All about TNW Conference: https://tnw.to/conference…
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1 Ella Saltmarshe (The Comms Lab) on how to be plural 18:33
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Play Later Play Later Lists Like LikedThe 21st century is calling us to move beyond the era of the monomath. Automation, economic uncertainty, rising complexity & a growing desire for greater professional fulfillment will see more and more of us taking a plural approach to our working lives. In this session, Ella will explore the power of being plural and show how we can all learn from the craft of the polymath. Full video: https://youtu.be/avrppZFy4-4 All about TNW Conference: https://tnw.to/conference…
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1 Mike Rigby on R/GA’s guide to connected brands 19:34
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Play Later Play Later Lists Like LikedThe world's most valuable business, such as Apple, Google and Amazon, have created powerfully Connected Brands. And they win with a disruptive, new playbook. Join Mike Rigby VP, ECD at R/GA New York as he unpacks this playbook, and shares R/GAs unique approach to building Connected Brands. Mike will explain how by combining branding, storytelling, and technology together, brands can create incredible network effects that shape culture. He will share how R/GA has helped brands like Nike, Pepsi, the Ad council, and a whole bunch of start-ups, create meaningful, Connected Brands that move the world forward. Full video: https://youtu.be/X_KOIt3TbPs All about TNW Conference: https://tnw.to/conference…
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1 Leila Janah (Samasource) on transforming the workplace 16:06
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Play Later Play Later Lists Like LikedMachine learning is often associated with Silicon Valley and expensive, cutting-edge technology. Samasource provides the poorest communities with jobs in the industry to enable local growth in their countries. Leila Janah takes us on a visual journey to Kenya and North Uganda to explain this pressing need to create opportunities. As a non-profit, they aim to lower the global poverty rate while understanding the potential for AI. Full video: https://youtu.be/Re-myC3Iv0M All about TNW Conference: https://tnw.to/conference…
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TNW Conference
1 Heather Zynczak (Pluralsight) on secrets of a growth marketer 16:34
16:34 Play Later Play Later Lists Like Liked16:34
Play Later Play Later Lists Like LikedSlack, Dropbox, Pluralsight. Ever wonder how these companies achieve high-growth rates? Pluralsight CMO Heather Zynczak reveals her secrets on how to create a marketing model that optimizes digital and direct sales, a customer experience that maximizes ROI and a defensible moat to protect — and help you gain — market share. Full video: https://youtu.be/lHr7BC1Ht_M All about TNW Conference: https://tnw.to/conference…
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TNW Conference
The first time HubSpot’s CMO, Kipp Bodnar, was fooled by AI hype he was in the 6th grade on an awe inspiring field trip to a local science museum, but it wouldn’t be the last time. In this session, Kipp will walk through a simple framework for separating AI hype from reality, share the lessons he learned the hard way about spotting AI hype, and make a few predictions about where the biggest AI opportunity is right now and what business leaders should be looking for next. Full video: https://youtu.be/RjRFp3c7oYM All about TNW Conference: https://tnw.to/conference…
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TNW Conference
1 Elisa Jagerson on experience engineering for healthcare 20:28
20:28 Play Later Play Later Lists Like Liked20:28
Play Later Play Later Lists Like LikedDrawing on over 20 years of work in the consumer market, both through brand marketing and hands-on product design – and using case studies including robotics, AI, medical devices and health and retail – you’ll gain a new set of tools and techniques to help create connected experiences for understanding the functional, experiential, and emotional aspects of user needs. Full video: https://youtu.be/k3_nEshBmmY All about TNW Conference: https://tnw.to/conference…
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TNW Conference
1 Lupina Iturriaga & Sofia Benjumea on user acquisition after the first 100K 21:36
21:36 Play Later Play Later Lists Like Liked21:36
Play Later Play Later Lists Like LikedAcquiring users for your platform is a never ending challenge. Lupina Iturriaga explains how her company Fintonic has leveraged marketing to achieve their goals. She explains how pushing sales and profit can be balanced with customer support and empathy, and how the future of handling money lies in understanding the data and providing the best solutions to end users. Full video: https://youtu.be/EeefltocdAk All about TNW Conference: https://tnw.to/conference…
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TNW Conference
1 Len Shneyder (Sendgrid) on why email wins in a crowded market 17:23
17:23 Play Later Play Later Lists Like Liked17:23
Play Later Play Later Lists Like LikedWith an ROI of $38 of return for every $1 of investment email is unmatched in its ability to not only connect companies to customers, but also to deliver meaningful results. However, email is not without it's challenges—from technical, to creative to legal, email can be more complex than you realize. Learn how to scale your email program and achieve unparalleled growth and connection with your customers. Full video: https://youtu.be/Lnfuy7PQfWw All about TNW Conference: https://tnw.to/conference…
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