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Torsion Talk S8 Ep98: The Acumatica Deep Dive – Unpacking ERP for Garage Door Companies
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In this Torsion Talk episode, Ryan delivers his most in-depth breakdown yet on Acumatica & Insight for Doors—an ERP solution designed for larger home service businesses. After multiple meetings, conversations with users, and extensive research, Ryan shares:
✅ The BIGGEST difference between ERP systems (Acumatica, NetSuite) and traditional FSM software (ServiceTitan, Jobber, Housecall Pro)
✅ Sticker shock – Why the $65,000+ upfront cost may (or may not) be justified
✅ Killer features – AI-powered automation, anomaly detection, expense tracking & more
✅ Major concerns – No offline mode, lack of customer-facing tools, and questionable pricing transparency
✅ AI-powered future? How Acumatica’s AI Agents could reshape field service management
What You’ll Learn in This Episode:
🚀 Field Service vs. Financial Foundation – Why Acumatica starts with financials first and builds from there
🚀 The Cost Breakdown – What you actually get for $65,000+ upfront + $5,000/month
🚀 The Good, The Bad & The Ugly – AI automation, open API, vs. limited FSM functionality
🚀 Data Migration Nightmares – Why importing ServiceTitan data isn’t a real option (and what that means for switching)
🚀 The Future of FSM Software – Could AI-driven solutions kill traditional software pricing models?
Who Should Consider Acumatica?
🔹 Companies $10M+ that need deep financial insights & high-level KPI tracking
🔹 Businesses managing multiple locations looking for a centralized ERP system
🔹 Companies wanting to eliminate multiple software subscriptions & consolidate into one platform
📢 Who SHOULDN’T?
❌ Small service businesses (the price & complexity aren’t worth it)
❌ Those needing advanced dispatch & customer-facing tools (Acumatica lacks in this area)
❌ Companies expecting ServiceTitan-like support – Be ready to pay per support ticket
Key Takeaways & Next Steps:
📊 Ryan continues to build out his FSM software evaluation spreadsheet, comparing ServiceTitan, Acumatica, FieldPulse, Service Fusion, and more.
🔎 Next up: More demos, more deep dives, and a closer look at FieldEdge & Housecall Pro
📢 Join the Facebook Group! Best Field Service Management Software – Follow along as Ryan shares real-time insights & discussions.
🎧 Subscribe now and stay tuned for the next episode! 🚀
Find Ryan at:
https://garagedooru.com
https://aaronoverheaddoors.com
https://markinuity.com/
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