[176] Why Now is the Time to Join GTIA and Grow the MSP Community

TubbTalk: The Podcast for Managed Service Providers

#Business #Tech #Itconsultants #Managedservices #Tech News #Richard Tubb #News #MSP

35:36

In the latest episode of The Innovators & Investors Podcast, host Kristian Marquez sits down with Sam Huang, Principal at BMW iVentures, for a candid conversation to explore the dynamic intersection of venture capital, artificial intelligence, robotics, and manufacturing innovation. Sam shares BMW iVentures’ investment thesis, focusing on Series A and B startups across the US, Europe, and Israel, with a strong emphasis on AI-driven SaaS, automation, and onshoring trends driven by labor shortages and supply chain disruptions. Listeners gain valuable perspectives on the evolving venture diligence process, the importance of product-market fit, and how higher ARR benchmarks reflect both market maturity and macroeconomic factors like rising interest rates. Sam also candidly discusses his unconventional career path—from a Stanford history PhD program to law school and ultimately venture capital—highlighting how diverse experiences enhance investment acumen. The conversation delves into the benefits of corporate venture capital, especially BMW’s hands-on support and networking advantages for portfolio companies. Additionally, Sam reveals how AI is integrated internally at BMW iVentures to optimize workflow and decision-making. This episode is a must-listen for anyone interested in the future of innovation, investment strategy, and the transformative impact of AI and robotics on global industries. Learn more about Sam's work at https://www.bmwiventures.com/ and her involvement with the Asian Tech Collective at https://www.asiantechcollective.com/ Connect with Sam on LinkedIn at https://www.linkedin.com/in/samantha-huang-10375b106/ Think you'd be a great guest on the show? Apply at https://finstratmgmt.com/innovators-investors-podcast/ Want to learn more about Kristian Marquez's work? Check out his website at https://finstratmgmt.com…

about a year ago 1:00:08

MP3•Episode home

In this episode, Richard Tubb is joined by MJ Shoer. MJ is the Chief Community Officer of the newly-formed GTIA, previously part of the non-profit CompTIA.

A former IT director and MSP owner, MJ did a spell of consulting before joining certification and community organisation CompTIA.

In this interview, MJ shares how the acquisition of CompTIA, the split between the two sides of the organisation and the formation of the Global Technology Industry Association (GTIA), as well as the relationship between the two new companies.

Richard asks MJ what the response has been to GTIA and the feedback they’ve had from MSPs. MJ explains the town hall meetings they’re holding and their plans to expand GTIA, plus he shares the story behind the name and the new branding.

MJ shares his thoughts on why MSPs should join GTIA and the value they’ll get from attending events like ChannelCon. He reveals his hopes for the future of the organisation, and flags some big industry changes that MSPs should pay attention to.

Mentioned in This Episode

GTIA
CompTIA
Podcast: Why CompTIA are the MSP Industry's Best-Kept Secret
Podcast: Best-Kept Secret to Global Leader: The Remarkable Evolution of CompTIA
The GTIA online suggestion box
GTIA Events

200 episodes

TubbTalk: The Podcast for Managed Service Providers

[176] Why Now is the Time to Join GTIA and Grow the MSP Community

TubbTalk: The Podcast for Managed Service Providers

19 subscribers

published about a year ago

MP3•Episode home

In this episode, Richard Tubb is joined by MJ Shoer. MJ is the Chief Community Officer of the newly-formed GTIA, previously part of the non-profit CompTIA.

A former IT director and MSP owner, MJ did a spell of consulting before joining certification and community organisation CompTIA.

Mentioned in This Episode

GTIA
CompTIA
Podcast: Why CompTIA are the MSP Industry's Best-Kept Secret
Podcast: Best-Kept Secret to Global Leader: The Remarkable Evolution of CompTIA
The GTIA online suggestion box
GTIA Events

200 episodes

#Business #Tech #Itconsultants #Managedservices #Tech News #Richard Tubb #News #MSP

All episodes

TubbTalk: The Podcast for Managed Service Providers

1
[184] The MSP’s Guide to LinkedIn Growth: Expert Tips from John Espirian 1:31:05

5 weeks ago1:31:05

1:31:05

In this interview, Richard Tubb speaks to John Espirian, a technical copywriter for many years. Having seen success on LinkedIn, he now works exclusively as a LinkedIn consultant. He has a private community to help people get their businesses seen online, and is the co-founder and co-host of Uplift Live, a LinkedIn-focused annual conference. Richard asks John about AI-generated posts and responses on LinkedIn and how to find a happy medium. They discuss using company pages, Sales Navigator and the premium version of the platform. John shares a ton of helpful advice on how to be relentlessly helpful and create content your audience will value, how to use LinkedIn to grow your business and what you should do if you feel like you’re being left behind. Richard asks John about some dos and don’ts when using the platform, including third-party tools, sending DMs and connection requests, the benefits of getting recommendations and how to use LinkedIn Ads. John explains what’s working well on LinkedIn right now and how to stand out. He shares some quick wins to improve your personal profile and why consistency is the key to success. Mentioned in This Episode Espirian Connect with John on LinkedIn Join Espresso+ Richard's previous interview with John LinkedIn Conference: UpLift Live LinkedIn Company Pages expert: Michelle Raymond LLM/AI company: OpenAI Content expert: Juma Bannister LinkedIn expert: Louise Brogan Book: John Espirian: Content DNA Book: Bob Burg: The Go-Giver Content marketing expert: Mark Schaefer Lunchtime LinkedIn event: UpLift Live Nano…

TubbTalk: The Podcast for Managed Service Providers

1
[183] Cyber-Snakes, ChaosRATs & AI Villains: Acronis CISO Tells All 1:15:47

6 weeks ago1:15:47

1:15:47

In this episode, Richard speaks to Gerald Beuchelt. He's the Chief Information Security Officer at Acronis, a company protecting millions of endpoints across 54 data centres, many of them managed by MSPs just like you. He's led security through IPOs, a $5 billion merger, and now heads up the Acronis Threat Research Unit, or TRU. And that's a team uncovering wild cyber threats that potentially pose a risk to all MSPs and their clients. Richard asks Gerald to explain the role of a CISO in his own words, how he got into cybersecurity and how his background in mathematics helps him in his work today. They explore the Acronis Threat Research Unit (TRU) and what Acronis looks like in 2025, with Gerald talking through the changes they’ve made. He also offers suggestions on how MSPs can deal with vendor fatigue and how bringing everything into one place makes it easier. Richard asks Gerald to explain what a cyber snake and chaosRAT are and how MSPs can support clients using older systems, as well as cyber threats to be aware of and how to educate clients on them. Gerald shares his thoughts on what a security-first MSP is, why EDR and RMM are merging and how MSPs can prepare for that and how AI use by cyber criminals is getting ever more sophisticated. He gives one practical habit MSPs can use to improve their security posture, how to get started with Acronis and make the most of its features and what’s coming next for the organisation. Mentioned in This Episode Acronis Windows domain networks directory: Active Directory Computer programme: Kerberos Threat knowledge base: MITRE ATT&CK Verizon breach report CRM software: Salesforce Cyber threat: Sidewinder ATP Speaker and author: Karl Palachuk Dark web: Digital Underground MSP event: MSP Global Cyber event: Infosec London Cloned Richard podcast…

TubbTalk: The Podcast for Managed Service Providers

1
[182] Managed Services for the Mind: Boosting Resilience for Leaders 1:56:25

8 weeks ago1:56:25

1:56:25

In this episode, Richard Tubb speaks to Polly Brennan, a renowned mental fitness coach. She supports organisations to bring themselves back to a healthier mindset, boosting resilience and wellbeing no matter what comes along. Polly explains what mental fitness is, her approach to it and her journey from the NHS to running her business. She and Richard discuss why we should all talk about mental health and normalise the challenges people have. Polly shares her thoughts on how MSP owners can bring the spirit of adventure into their workplace culture, why they need to give their team permission to make mistakes and how to build a connected team. Richard asks Polly for some practical advice on how to manage wellbeing, how to create a workplace culture where mental health is openly talked about and how leaders can not only support their employees but manage their own mental health. Polly explains why multitasking doesn’t work and why everyone needs a coach, even coaches. She also explains why simplicity and consistency are key for mental fitness and how we can all learn to be more resilient, as well as one daily habit to strengthen yours. Richard and Polly discuss why you should start and end your day with intention and some quick tricks to get out of work mode at the end of the day, as well as why breathwork and meditation are beneficial. Richard asks Polly about the biggest adventure of her career so far, her new membership and why she’s a Brené Brown coach. Polly talks about firewalking and glass walking and shares the books and people who’ve inspired her. Mentioned in This Episode Polly’s website: Adventurous Coaching Koast Radio Richard’s interview on Koast Radio Richard's book: The IT Business Owner's Survival Guide Academic: Brené Brown Personality profiling: i3 profiling Team communication tool: Slack Slack polling tool: Geekbot Podcast interview with Kevin O' Laughlin of Nostra IT Podcast interview with Dray Aga of Huntress Free download: five first steps for MSP owners noticing mental strain Speaker and author: Karl Palachuk Podcast interview with Nigel Moore of The Tech Tribe Podcast interview with Dan Scott of Evolve/IT Nation Polly’s online on demand mental fitness programme: Adventure Map Polly's membership: The Adventure Club Logi Firewalking Performing circus: Let’s Circus Comedian: Cal Halbert Book: Bob Burg: The Go-Giver: A Little Story About a Powerful Business Idea Book: Bill Perkins: Die with Zero: Getting All You Can from Your Money and Your Life Book: Hugh van Cuylenburg: The Resilience Project: Finding Happiness Through Gratitude, Empathy and Mindfulness Book: Belinda Kirk: Adventure Revolution: The life-changing power of choosing challenge Book: Brené Brown: Daring Greatly: How the Courage to Be Vulnerable Transforms the Way We Live, Love, Parent, and Lead Brené Brown leadership programme: Dare to Lead Connected Coaching Northeast…

TubbTalk: The Podcast for Managed Service Providers

1
[181] Cybersecurity, M&A And Mission: Nostra's New MSP Model 1:33:07

10 weeks ago1:33:07

1:33:07

In this episode of TubbTalk, Richard Tubb speaks to Kevin O'Loughlin, the founder of Irish MSP Nostra. He started it in 2006 with the aim of making a positive impact and demonstrating Ireland's potential for global success. From a starting pioneering cloud email adoption service in 2007, Nostra has grown to deliver €50,000,000 in annual revenue and is growing at 30% year on year through strategic acquisitions and organic growth. And it's on its journey to become a market leading, full-service IT managed service of either business. Kevin tells Richard why he founded Nostra, their approach to cybersecurity and the tech stack they use, as well as why cannibalising the services they offer has led to growth. Richard asks Kevin about the companies they partner with and why it’s important to nurture your vendor relationships. They also discuss why MSPs are so resistant to change in an industry where change happens constantly. Having gone through several mergers and acquisitions, Kevin explains Nostra’s approach to them and red flags to be aware of. He also shares his tips on choosing the right tools for your MSP without feeling overwhelmed. Finally, Richard asks Kevin how he became an Entrepreneur of the Year finalist and what that meant for him and Nostra. Kevin shares how he keeps going when things are hard, and reveals his biggest inspirations. Mentioned in This Episode Nostra MSP community: IT Nation Cybersecurity and backup: Datto Cybersecurity software: Acronis IT management software: Kaseya Cybersecurity partner: Huntress Cybersecurity software: Webroot SOC as a Service: Enhanced (Formerly InSoc) MSP solutions: Barracuda PSA tool: Autotask Network security: SonicWall Cloud marketplace: Pax8 Book: Rhonda Byrne: The Secret Investor: Ray Dalio Author and speaker: Tony Robbins Investor: Warren Buffett…

TubbTalk: The Podcast for Managed Service Providers

1
[180] The Ultimate MSP Guide to Becoming an Email Marketing Hero 1:35:32

12 weeks ago1:35:32

1:35:32

In this episode of TubbTalk, Richard Tubb is joined by Kennedy, the founder of Email Marketing Heroes and the host of the Email Marketing Show podcast. He’s a professional mind reader turned email marketing expert. He combines psychology, showmanship and strategy to provide his clients with seriously powerful marketing insights. Richard asks Kennedy what MSPs are missing out on by not having a proper email marketing strategy, and how getting it right means your clients know, like and trust you. Kennedy shares his advice on the importance of consistency, segmentation and how to get prospects onto your list, as well as why you can’t just rely on social media to grow your MSP. He also shares his approach to writing emails and how to get personality into your emails without losing credibility, as well as how to avoid your newsletters ending up in the spam or read later folders. Richard also asks Kennedy about his business, Email Marketing Heroes, the Email Marketing Show podcast, how he became a mind-reader and why he’s in performer mode so often, even when he’s off-stage. Kennedy explains how to measure the ROI of marketing and emails in your MSP business, a simple automation that even the smallest MSP should have in place, and one thing you think you want from email marketing that you actually don’t. Mentioned in This Episode Kennedy's website Book: Bob Burg: The Go-Giver: A Little Story About a Powerful Business Idea Event (Newcastle upon Tyne): The Podcast Paddock Download the free Fast and Forever Framework Sign up for Kennedy’s email newsletter…

TubbTalk: The Podcast for Managed Service Providers

1
Travelogue: SuperOps SuperSummit 2025 32:13

14 weeks ago32:13

32:13

Time for another Team Tubb Travelogue! This time, Lenka Koppova catches up withRichard Tubb and Pascal Fintoni, who are in Manchester for the SuperOps SuperSummit 2025. Grab a cup of your favourite tea or coffee, relax and join them for a fun conversation about the highlights from this big event. Pascal explains how the talks followed the journey a customer might take, from marketing through to sending a proposal, which was a really effective way to showcase how AI can help at each stage. Richard highlighted a talk from the VP of Product, Damo Vasudevan, on using AI assisted dashboards and for automation to improve service delivery. They were also joined by special guest Kimmah Lewis, who explained how she and her team put the event together and how much work goes into planning the day. Also Mentioned in the Travelogue The opening keynote from the CEO of SuperOps and closing remarks by the VP of Global Marketing The benefits of a no-pitch event How AI helps MSPs deliver better, faster and cheaper while maintaining quality Where AI has been used badly The importance of collaboration, supporting your community and the human touch Expert panel sessions Swag bags What is the TubbTalk Travelogue? These are ad-hoc, bonus episodes of our regular TubbTalk podcast, recorded live at an event. A member of TeamTubb calls Richard for an on-the-ground update on what they’ve learned and their highlights from the day. What to Know about the SuperOps SuperSummit SuperSummit is the flagship event from PSA-RMM experts SuperOps . They host these virtually and in-person, and 2025 is the first time they held an event in Manchester. The free, one-day event is open to all managed service provider (MSP) owners and IT professionals, and provides plenty of networking opportunities, exhibitor stands and talks from industry legends. Lunch, refreshments and an after-party were also supplied! This year's focus was on AI and how to use it to grow and scale your MSP business. There were dos and don'ts, trends to be aware of and practical advice on how to get started with AI. And as it was strictly a no-pitch space, attendees got plenty of value without the waffle. Were you at the SuperOps SuperSummit too? Send us a voice recording with your highlights, and we will add your comments to our next Team Tubb Travelogue!…

TubbTalk: The Podcast for Managed Service Providers

1
[179] Risk and the ROC Solution: What to Know for Growth 48:35

17 weeks ago48:35

48:35

In this episode of TubbTalk, Richard speaks to Matt Middleton-Leal, Managing Director, EMEA North of Qualys, a pioneering and disruptive cloud-based IT, security and compliance solutions provider. Matt shares his journey in the MSP industry and what studying aeronautics taught him about risk management. He also explains who Qualys are and what they do, before digging into risk and risk management. He and Richard discuss what MSPs are missing when it comes to risk, and whether or not their clients fully understand its importance. From there, Matt explains why Qualys provide a Risk Operations Centre (ROC) solution and how that works. He shares how a ROC can be an opportunity for MSPs, but why they need a mindset shift first. Richard asks Matt why he thinks some businesses are investing in risk management, but why there’s reluctance from some clients. They also discuss governance, using ROC to reduce CISO burnout, and demonstrating how you’re helping clients with risk mitigation. Matt also shares what the experience of being a Qualys partner is like for an MSP. Finally, Richard asks Matt what he does outside of work and how he keeps his cybersecurity knowledge up to date, what’s next for Qualys and what Matt sees as the future of cybersecurity. Mentioned in This Episode Qualys Book: Richard Seiersen: How to Measure Anything in Cybersecurity Risk UK government agency: National Cyber Security Centre Certification: Cyber Essentials…

TubbTalk: The Podcast for Managed Service Providers

1
[Travelogue] UpLift Live 2025 30:54

19 weeks ago30:54

30:54

Time for another Team Tubb Travelogue! This time, Lenka Koppova catches up with Richard Tubb and James Steel of Salesbuildr, who are in Birmingham for UpLift Live 2025, a conference focused entirely on LinkedIn.They were also briefly joined by a special guest, so listen in to find out who! Grab a cup of your favourite tea or coffee, relax and join them for a fun conversation about the highlights from this big event. Richard says he really liked the supportive community. About 40% of the attendees are LinkedIn professionals, and the rest are people who use LinkedIn to market their business. It's good that not all of the delegates are trainers. James shared how much he appreciated the advice on using LinkedIn for different things - you don't have to be professional and business-like all the time. You can share personal updates, you can use long-form videos to get your message across and you can be yourself and succeed on LinkedIn. Also Mentioned in the Podcast Live sketch notes and subtitles throughout the day Dedicated WhatsApp group for all attendees - available straight after registration LinkedIn group for all attendees Variety of topics covered during the event And of course, the Travelogue quiz! What is the TubbTalk Travelogue? These are ad-hoc, bonus episodes of our regular TubbTalk podcast, recorded live at an event. A member of TeamTubb calls Richard for an on-the-ground update on what they’ve learned and their highlights from the day. What to Know About UpLift Live 2025 UpLift Live is the UK’s first and only conference dedicated solely to mastering LinkedIn. Attendees learn how to transform their LinkedIn strategy while networking with other business owners and entrepreneurs, and hear from expert speakers on all aspects of LinkedIn. The hosts are: John Espirian , a technical copywriter and Linkedin speaker and trainer Gus Bhandal, marketing expert and LinkedIn trainer Jeremy Freeman, a content writer…

TubbTalk: The Podcast for Managed Service Providers

1
[178] How to Become a Key Person of Influence 1:08:12

19 weeks ago1:08:12

1:08:12

In this interview, Richard Tubb speaks to Daniel Priestley. He’s a worldwide renowned entrepreneur, international speaker, and best-selling author, an expert in business growth, personal branding, and entrepreneurship. He’s the author of several books which provide actionable strategies for entrepreneurs looking to stand out, attract opportunities, and scale. He’s helped thousands of business owners and thought leaders position themselves as industry influencers. Richard interviewed Daniel at IT Nation Connect Europe and asked him to share his experiences and also explain what he does. Daniel talked though how MSPs can become oversubscribed and how to become a key person of influence. He and Richard talked about the importance of working on your business rather than in it, how to craft your 60 second pitch and where MSPs should focus their efforts to see the biggest returns. Daniel discusses how to use vendor relationships to become a key person of influence and explains the difference between being an expert and being an authority – and why it matters. Richard asks Daniel to explain why having a personal brand doesn’t mean your business is over-reliant on you being present, how to be a successful key person of influence as a service-based business and how to stand out in a sea of AI content. Daniel shares a common myth about personal branding that MSPs should stop believing, the best investment you can make for that personal brand, and why you should be part of a mastermind. He also reveals the people and books who’ve inspired him. Mentioned in This Episode MSP community event: IT Nation Connect Book: Daniel Priestley: Key Person of Influence Book: Daniel Priestley: Oversubscribed Book: Daniel Priestley: Entrepreneur Revolution Pocast: Diary of a CEO Podcast: The Joe Rogan Experience IT management software: ConnectWise Marketing conference: Atomicon Business conference: Start Up Week Book: Francis Rodino: Leads Machine Book: Peter Thiel: Zero to One Book: Ray Dalio: Principles Book: Brent Schlender: Becoming Steve Jobs Book: Andre Agassi: Open (autobiography) Podcast: Peter Kujawa of ConnectWise MSP conference: IT Nation Evolve IT Nation Community Director, EMEA: Dan Scott Entrepreneur: Stephen Bartlett Author and podcast host: Jay Shetty…

TubbTalk: The Podcast for Managed Service Providers

1
[177] Building A Strong MSP Community at IT Nation Connect 51:13

20 weeks ago51:13

51:13

In this episode, Richard speaks to Peter Kujawa. Peter is a seasoned executive attorney and industry leader with a wealth of experience in the MSP space. He now heads up the service leadership at IT Nation, part of the team at ConnectWise, overseeing IT Nation Connect, IT Nation Evolve peer groups and the partner advisory councils. Peter tells Richard how they foster and cultivate a strong community, and why it’s important that everyone in the leadership team has a go-giver mentality. He also touches on the types of MSP who join IT Nation, and how they use their membership for success. Richard asks Peter to explain the service leadership index 2025 annual IT solution provider compensation report and they discuss a couple of key points from it – around wage inflation and the fact that the more profitable MSPs tend to pay lower salaries. Peter also shares his advice from his time running an MSP and how he grew it, the mistakes he sees others make when trying to scale and the big opportunities for MSPs at the moment, as well as why AI isn’t taking away jobs. This episode was recorded live in London at IT Nation Connect Europe 25, so Peter explains what organisers ConnectWise were hoping to achieve, the attendance figures, why competitors are welcome and the decision to make the conference an annual event. Mentioned in This Episode IT Nation IT Software: ConnectWise MSP community event: IT Nation Connect Peer groups: IT Nation Evolve Book: Bob Burg: The Go-Giver Consultation solutions: Service Leadership Podcast: Richard’s interview with Dan Scott…

TubbTalk: The Podcast for Managed Service Providers

1
[Bonusode] Futurism, AI and Being Prepared: How Pax8 Supports MSPs 25:51

22 weeks ago25:51

25:51

In this special bonus episode of TubbTalk, recorded in person at IT Nation Connect Europe 2025, Richard Tubb catches up with Phylip Morgan Chief Revenue Officer at Pax8. A futurist, Phylip spoke on stage on the topic of ‘the robots are coming.’ Phylip tells Richard what things will look like in 2030 and how to take baby steps to prepare for what’s next, and he also shares some important things that MSPs need to be aware of with AI. Richard also asks Phylip to share some of the best resources within the Pax8A Academy, available to all partners. They discuss what the Pax8 and ConnectWise partnership means for MSP clients, and how to use the MSP Marketplace for growth. Mentioned in This Episode Pax8 MSP events: IT Nation Connect IT management software: ConnectWise Learning platform: Pax8 Academy Cloud marketplace: Pax8 Marketplace…

TubbTalk: The Podcast for Managed Service Providers

1
[Travelogue] IT Nation Connect Europe 2025 36:53

22 weeks ago36:53

36:53

Time for another Team Tubb Travelogue! This time, Gudrun Lauret catches up with Richard Tubb, Lenka Koppova and special guest, Sean Lardo of ConnectWise, who are in London for IT Nation Connect Europe 2025. Grab a cup of your favourite tea or coffee, relax and join them for a fun conversation about the highlights from this big event. Richard gives shoutouts to Southern IT and Damien Harrison of North-East MSP Bondgate IT, Lenka shares her event highlights and Sean explains how they organise the conference. Plus… the Team Tubb Travelogue Quiz is back! Can answer Richard, Lenka and Sean answer Gudrun's London-themed questions? What to Know About IT Nation Connect Europe 2025 IT Nation Connect Europe 2025 is a three-day event designed for managed service providers (MSPs) who want to enhance their business value and gain a competitive edge in today’s rapidly evolving technology landscape. Organised by ConnectWise , the event features keynote speakers, breakout sessions, exhibition stands, specialist meet-ups (women in tech, M&A, cybersecurity) and networking and socialising opportunities galore. It's one of the best events for forward-looking MSPs. Were you at IT Nation Connect Europe 2025 too? Send us a voice recording with your highlights, and we'll add your comments to our next Team Tubb Travelogue!…

TubbTalk: The Podcast for Managed Service Providers

1
[Bonusode] How to Master MSP Cash Flow and Credit Management 31:34

24 weeks ago31:34

31:34

In this interview, Team Tubb’s Kareena Barat speaks to Nicki Kinton, the founder of Confident Cashflow, a Wiltshire-based finance business. A credit management professional, Nicki works with companies of all sizes. She specialises in helping clients hit their growth goals, tackling cash flow issues and developing better credit management strategies. Here, she shares her advice on improving your MSP cash flow. Nicki explains who her typical clients are and how she helps them. She talks through how to understand credit, why every MSP needs a credit policy and why late payments aren’t the root cause of your cash flow issues. Nicki shares the five-pillar framework she uses with her Confident Cashflow clients, how your mindset on payment terms influences cash glow, and how to improve your credit management processes and policies. She talks through the steps businesses can implement to avoid frequent late payments and when they happen, how to feel confident chasing them up. She also shares who inspires her and recommends her favourite books. Mentioned in This Episode Confident Cashflow Nicki's workshop Book: Thomas Erikson: Surrounded by Idiots: The Four Types of Human Behaviour (or, How to Understand Those Who Cannot Be Understood) (Vermilion) Personality test: DiSC Profile Book: Dr Andy Cope: The Art of Being Brilliant…

TubbTalk: The Podcast for Managed Service Providers

1
[176] Why Now is the Time to Join GTIA and Grow the MSP Community 1:00:08

24 weeks ago1:00:08

1:00:08

In this episode, Richard Tubb is joined by MJ Shoer. MJ is the Chief Community Officer of the newly-formed GTIA, previously part of the non-profit CompTIA. A former IT director and MSP owner, MJ did a spell of consulting before joining certification and community organisation CompTIA. In this interview, MJ shares how the acquisition of CompTIA, the split between the two sides of the organisation and the formation of the Global Technology Industry Association (GTIA), as well as the relationship between the two new companies. Richard asks MJ what the response has been to GTIA and the feedback they’ve had from MSPs. MJ explains the town hall meetings they’re holding and their plans to expand GTIA, plus he shares the story behind the name and the new branding. MJ shares his thoughts on why MSPs should join GTIA and the value they’ll get from attending events like ChannelCon. He reveals his hopes for the future of the organisation, and flags some big industry changes that MSPs should pay attention to. Mentioned in This Episode GTIA CompTIA Podcast: Why CompTIA are the MSP Industry's Best-Kept Secret Podcast: Best-Kept Secret to Global Leader: The Remarkable Evolution of CompTIA The GTIA online suggestion box GTIA Events…

TubbTalk: The Podcast for Managed Service Providers

1
[175] Valuable Insights From Bridging The MSP And Vendor Divide 1:30:55

26 weeks ago1:30:55