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Why Innovation in Payments is Occurring Faster Than We Know w/ Daniel Scagnelli
Manage episode 473149304 series 3556252
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Daniel Scagnelli is a driven, results-oriented, customer-focused technology professional with diverse industry experience, strong business acumen, and an unbridled passion for building strong partner relationships and customer loyalty. Daniel has been a leader/executive in the startup technology scene for the past several years with a professional focus on the post-sale customer life cycle. Hear how he got into startups, life in the startup scene in non-Silicon Valley markets, as well as why the post-sale customer life cycle is important especially when you are selling APIs that are tech-centric.
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Chapters
1. Intro (00:00:00)
2. Daniels Background (00:01:38)
3. Post Sale Customer Life Cycle (00:05:30)
4. Why is it important (00:06:43)
5. Customer types (00:08:01)
6. Innovation in healthcare (00:11:00)
7. Innovation in payments (00:12:35)
8. Regulation (00:15:18)
9. Uncertainty (00:18:50)
10. Practical Implications (00:27:10)
11. Springlys Customers (00:30:07)
12. Trends in Payments (00:31:58)
13. Consumer Experience (00:35:56)
14. Enabling Technology (00:38:18)
15. Fuel Payments (00:40:20)
16. One Grid (00:45:11)
28 episodes
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