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Brigham Dickinson - Delivering Unforgettable First Impressions That Convert Calls Into Sales!

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Manage episode 455767129 series 2988700
Content provided by Brian Burton & Nate Minnich, Brian Burton, and Nate Minnich. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Brian Burton & Nate Minnich, Brian Burton, and Nate Minnich or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.

Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0
Follow Waste No Day on YouTube: https://bit.ly/3xlDLhD

Brigham Dickinson is the President of Power Selling Pros and founder of the Power Certification Program. Since 2009, Brigham has focused on helping call handlers convert calls into bookings and create outstanding customer experiences. The Power Certification Program partners with contractors across the U.S., Canada, and Australia, certifying CSRs to deliver world-class service while achieving an 85% booking rate.

In this episode, we talked about CSR call performance, selling service agreements, technician soft skills...

  continue reading

249 episodes

Artwork
iconShare
 
Manage episode 455767129 series 2988700
Content provided by Brian Burton & Nate Minnich, Brian Burton, and Nate Minnich. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Brian Burton & Nate Minnich, Brian Burton, and Nate Minnich or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.

Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0
Follow Waste No Day on YouTube: https://bit.ly/3xlDLhD

Brigham Dickinson is the President of Power Selling Pros and founder of the Power Certification Program. Since 2009, Brigham has focused on helping call handlers convert calls into bookings and create outstanding customer experiences. The Power Certification Program partners with contractors across the U.S., Canada, and Australia, certifying CSRs to deliver world-class service while achieving an 85% booking rate.

In this episode, we talked about CSR call performance, selling service agreements, technician soft skills...

  continue reading

249 episodes

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