A podcast devoted to challenging, encouraging, advising, and highlighting the men and women of the home services industry. Whether you are a plumber, electrician, or HVAC technician, you all share the common tension of being both the hero and the villain in the eyes of the customer. Hosts Brian and Nate discuss and interview guests to show how to not only be the hero, but to be rewarded with more than a cape.
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Ellen Rohr - Leverage Ride-Alongs and Lead Up to Win More in the Truck
1:27:18
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1:27:18Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0 Follow Waste No Day on YouTube: https://bit.ly/3xlDLhD Ellen Rohr is the Co-founder & President of the Zoom Drain Franchise, and currently serves as the brand and industry marketing lead for ServiceTitan. After nearly sinking their own plumbing company due to a lack of financial understa…
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Selling with Integrity: Mastering High-Level Communication for Ethical Sales Success
1:01:40
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1:01:40Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0 Follow Waste No Day on YouTube: https://bit.ly/3xlDLhD In this episode, Nate and Brian talked about ethical sales, communication training, industry misconceptions, technician empowerment...By Brian Burton & Nate Minnich
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The Fortune in the Follow-Up: What Happens After They Say "No"
1:16:03
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1:16:03Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0 Follow Waste No Day on YouTube: https://bit.ly/3xlDLhD In this episode, Nate and Brian talked about handling rejections, emotional intelligence, follow-ups, extreme ownership...By Brian Burton & Nate Minnich
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Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0 Follow Waste No Day on YouTube: https://bit.ly/3xlDLhD In this episode, Nate and Brian talked about active listening, expectation setting, addressing customer dissatisfaction...By Brian Burton & Nate Minnich
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Scott Mann - Build Unbreakable Connections Through Authentic Storytelling
1:25:09
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1:25:09Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0 Follow Waste No Day on YouTube: https://bit.ly/3xlDLhD Lieutenant Colonel (Retired) Scott Mann is a highly accomplished former U.S. Army Green Beret with over two decades of military service. Renowned for his leadership and expertise in unconventional warfare, Mann learned crucial rappor…
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Erick Parks - Becoming the Trusted Expert by Selling Yourself First
1:34:43
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1:34:43Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0 Follow Waste No Day on YouTube: https://bit.ly/3xlDLhD Erick Parks is a Field Supervisor at A1 Garage Door Service. Erick is passionate about sales and the psychology behind it, enjoying teaching others his approach. In this episode, we talked about effective sales strategies, building a…
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Jamie Mellinger - Turn Every No into Your Next Big Payday
1:39:29
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1:39:29Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0 Follow Waste No Day on YouTube: https://bit.ly/3xlDLhD James is a service electrician and safety advisor for Mister Sparky Electric in Lancaster, PA. As a self-proclaimed amateur in selling communication, James graduated the school of hard knocks to eventually become one of the highest p…
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From Stress to Yes: Master Sales Conversations by Replacing Key Trigger Words
1:11:11
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1:11:11Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0 Follow Waste No Day on YouTube: https://bit.ly/3xlDLhD In this episode, Nate and Brian talked about sales, cortisol-triggering phrases, confident communication...By Brian Burton & Nate Minnich
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Adam Holbein - Sell More by Selling Less: Building Trust, Increasing Ticket Size, and Removing Sales Pressure
1:41:20
1:41:20
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1:41:20Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0 Follow Waste No Day on YouTube: https://bit.ly/3xlDLhD Adam Holbein is the highest-grossing salesman at Eco Plumbers, Electricians, and HVAC Technicians, Ohio’s leading home services company. He started as a plumbing installer in 2013, moved into plumbing sales, and became the top perfor…
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Winning Every Day: The Mindset Shift That Separates Top Performers
51:14
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51:14Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0 Follow Waste No Day on YouTube: https://bit.ly/3xlDLhD In this episode, Nate and Brian talked about pressure, discipline & sacrifice, professional growth, sales objections...By Brian Burton & Nate Minnich
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Logan Altland - From Good to Unbeatable: How Authenticity and Client Focus Drive Record-Breaking Sales
1:13:04
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1:13:04Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0 Follow Waste No Day on YouTube: https://bit.ly/3xlDLhD Logan Altland is a highly experienced electrician with 15 years in the industry, currently with Mister Sparky Electric in Lancaster, Pennsylvania. He specializes in overcoming customer objections and optimizing service calls with the…
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David J.P. Phillips - Trigger the Right Emotions for Game-changing Sales Communication!
1:17:43
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1:17:43Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0 Follow Waste No Day on YouTube: https://bit.ly/3xlDLhD David Phillips is a world-renowned public speaking coach, TED speaker, and expert in communication, storytelling, and neuroscience-based influence. With over 15 million TED Talk views, he helps leaders and sales professionals master …
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Joe Crisara - Stack High-Value Options to Convert More Sales Without Pressure!
1:30:26
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1:30:26Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0 Follow Waste No Day on YouTube: https://bit.ly/3xlDLhD Joe Crisara is a renowned sales educator, entrepreneur, and author of the Amazon bestseller "What Should We Do?" He is a sales coach and the founder of Service MVP, specializing in teaching home service professionals how to elevate t…
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Audience Q&A: Motivating Your Team and Avoiding the Winter Blues
57:11
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57:11Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0 Follow Waste No Day on YouTube: https://bit.ly/3xlDLhD In this episode, Nate and Brian answers questions from the audience about team motivation and performance, the concept of "wasted time", sales techniques...By Brian Burton & Nate Minnich
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Audience Q&A: Selling Smarter, Building Confidence, and More
1:02:34
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1:02:34Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0 Follow Waste No Day on YouTube: https://bit.ly/3xlDLhD In this episode, Nate and Brian answers questions from the audience about communication strategies, self-improvement, sales objections...By Brian Burton & Nate Minnich
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Boost your revenue, pay and profit with bundling!
1:00:00
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1:00:00Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0 Follow Waste No Day on YouTube: https://bit.ly/3xlDLhD In this episode, Nate and Brian talked about sales bundling, BOOST framework, consumer decision-making...By Brian Burton & Nate Minnich
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Joe Cunningham - Why Your Customers Don't Buy From You and How to Fix It!
1:11:29
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1:11:29Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0 Follow Waste No Day on YouTube: https://bit.ly/3xlDLhD Joe Cunningham is a highly successful figure in the HVAC and home services industry. He is the founder of Technical Arts Center, a fast-track trade school, and the President of SuccessTrack Network, a training company for sales and s…
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Break the Ice and Build Rapport With Clients Using Humor and Wit!
1:07:59
1:07:59
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1:07:59Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0 Follow Waste No Day on YouTube: https://bit.ly/3xlDLhD In this episode, Nate and Brian talked about the role of humor in sales and communication, practical applications of humor, risks of using sarcasm...By Brian Burton & Nate Minnich
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Dr. Robert Cialdini - Mastering Persuasion and Building Trust with the Seven Principles of Influence
1:28:23
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1:28:23Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0 Follow Waste No Day on YouTube: https://bit.ly/3xlDLhD Dr. Robert Cialdini is a renowned psychologist, researcher, and author widely recognized as the leading authority on the science of influence and persuasion. With decades of research in behavioral science, Dr. Cialdini has distilled …
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Justin Tatum - Mastering Objections to Achieve $1.4 Million in Sales
1:11:47
1:11:47
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1:11:47Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0 Follow Waste No Day on YouTube: https://bit.ly/3xlDLhD Justin Tatum is a top-performing sales coach at A1 Garage, renowned for achieving $1.4 million in year-to-date revenue and a $4,500 job average. With a unique blend of empathy, accountability, and practical coaching techniques, he in…
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Andy Hobaica - $7 million a year by serving!
1:11:14
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1:11:14Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0 Follow Waste No Day on YouTube: https://bit.ly/3xlDLhD Andy Hobaica is an elite HVAC Sales Performer at Hobaica Services. He’s a proud husband & father of two who has a passion for helping others. In this episode, we talked about "stop selling, start helping" philosophy, balancing repair…
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Brigham Dickinson - Delivering Unforgettable First Impressions That Convert Calls Into Sales!
1:36:21
1:36:21
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1:36:21Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0 Follow Waste No Day on YouTube: https://bit.ly/3xlDLhD Brigham Dickinson is the President of Power Selling Pros and founder of the Power Certification Program. Since 2009, Brigham has focused on helping call handlers convert calls into bookings and create outstanding customer experiences…
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Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0 Follow Waste No Day on YouTube: https://bit.ly/3xlDLhD Steve Sims is a world-renowned entrepreneur, speaker, and author known for his expertise in creating once-in-a-lifetime experiences for high-net-worth clients. As the founder of Bluefish, a luxury concierge service, Steve has orchest…
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Kathryn Howard - Embrace Your Value to Elevate Your Career in the Trades!
1:27:18
1:27:18
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1:27:18Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0 Follow Waste No Day on YouTube: https://bit.ly/3xlDLhD Kathryn Howard has worked in call centers, served as an HVAC service manager, and gained experience in the field with sales. Earlier this year of 2024, she took over Lee's Air, Plumbing, Heating, & Roofing, leading the company to ext…
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Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0 Follow Waste No Day on YouTube: https://bit.ly/3xlDLhD In this episode, we talked about effective closing techniques, sales approach, improving conversion rates with buying questions...By Brian Burton & Nate Minnich
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Jocko Willink - Where are all the leaders??
1:13:10
1:13:10
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1:13:10Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0 Follow Waste No Day on YouTube: https://bit.ly/3xlDLhD Jocko Willink is a retired U.S. Navy SEAL officer, leadership consultant, and bestselling author known for his no-nonsense approach to discipline and personal accountability. Today, he shares his insights on leadership, teamwork, and…
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Weldon Long - Turn Initial Resistance and Pricing Objections into Opportunities!
1:23:13
1:23:13
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1:23:13Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0 Follow Waste No Day on YouTube: https://bit.ly/3xlDLhD Weldon Long is an entrepreneur, contracting business leader, mindset expert, and the bestselling author of “The Power of Consistency.” In 2003, after serving 13 years in prison, Weldon emerged from a homeless shelter as a three-time …
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Kent Boll - The Sales Process That Took a Trade Business to $20M!
1:13:11
1:13:11
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1:13:11Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0 Follow Waste No Day on YouTube: https://bit.ly/3xlDLhD Kent Boll is a seasoned business and sales coach with over 20 years of experience specializing in electrical, HVAC and plumbing. He built and scaled a home services company to $20 million in revenue from the ground up and now is a pl…
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How Phil Filaski Is Pacing $20 Million in Sales This Year!
1:40:29
1:40:29
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1:40:29Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0 Follow Waste No Day on YouTube: https://bit.ly/3xlDLhD Phil Filaski is a Sales Supervisor at Lee's Air, Plumbing, Heating, & Roofing, where he has achieved remarkable success, surpassing $15 million in sales this year with an average of $26,000 per sale and a 58% close rate. With over 20…
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Jason Walker - Handle Busy Seasons by Refining Your Solid Processes
1:12:36
1:12:36
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1:12:36Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0 Follow Waste No Day on YouTube: https://bit.ly/3xlDLhD Jason Walker is an HVAC expert with over 15 years of experience, previously serving in law enforcement. He hosts the successful podcast "HVAC Masters of the Hustle," which has been running for six years and focuses on sales training …
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Eddie Wells - Create Instant Credibility to Earn Client Trust on Every Call!
1:24:18
1:24:18
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1:24:18Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0 Follow Waste No Day on YouTube: https://bit.ly/3xlDLhD Eddie Wells is a combat veteran who developed leadership skills during his time in the U.S. Army. He worked his way up from an electrician apprentice to a branch manager, leading teams to record revenue and profits. As Vice President…
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How to Prep For Every Call Using the C.L.A.M. Method
58:58
58:58
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58:58Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0 Follow Waste No Day on YouTube: https://bit.ly/3xlDLhD In this episode, we talked about the CLAM method, doorstep etiquette, mental end zones, customer-first approaches...By Brian Burton & Nate Minnich
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Jeremy Miner - Ask the Right Questions to Attract More Customers!
1:00:06
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1:00:06Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0 Follow Waste No Day on YouTube: https://bit.ly/3xlDLhD Jeremy Miner is the Founder of 7th Level and the N.E.P.Q Sales Methodology. He was ranked as the 45th highest-earning producer globally, consistently earning seven figures annually as a commission-only sales rep. His company, 7th Lev…
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Choosing the Right Words and Phrases to Enhance Your Service and Sales Outcomes! with Doug Wyatt
1:32:36
1:32:36
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1:32:36Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0 Follow Waste No Day on YouTube: https://bit.ly/3xlDLhD Use WNDFreedom2024 to get discounted tickets to Freedom Event 2024 at https://freedomevent.com/ Doug Wyatt is the Founder and CEO of Synergy Learning Systems, a company that delivers the most comprehensive and powerful customized tra…
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The #1 Skill Every Technician Needs to Handle Objections Like a Pro! with Doug Wyatt
1:18:55
1:18:55
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1:18:55Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0 Follow Waste No Day on YouTube: https://bit.ly/3xlDLhD Use WNDFreedom2024 to get discounted tickets to Freedom Event 2024 at https://freedomevent.com/ Doug Wyatt is the Founder and CEO of Synergy Learning Systems, a company that delivers the most comprehensive and powerful customized tra…
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Drive Technician Performance and Profits with Remote Coaching! with Sebastian Jimenez and John Whitfield
1:17:06
1:17:06
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1:17:06Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0 Follow Waste No Day on YouTube: https://bit.ly/3xlDLhD Use WNDFreedom2024 to get discounted tickets to Freedom Event 2024 at https://freedomevent.com/ Sebastian Jimenez is the CEO of Rilla, a leading speech analytics software tool for outside sales and service. John Whitfield is an exper…
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Boost Plumbing Profits to $3,800 Per Call! With DJ Carty
1:12:53
1:12:53
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1:12:53Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0 Follow Waste No Day on YouTube: https://bit.ly/3xlDLhD DJ Carty is a seasoned professional in the plumbing industry, with more than 15 years of experience. Today, he works alongside his son at Benjamin Franklin Plumbing in Pleasantville, New Jersey. In this episode, we talked about plumb…
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What EXACTLY to say at the beginning of a sales or service call
1:19:50
1:19:50
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1:19:50Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0 Follow Waste No Day on YouTube: https://bit.ly/3xlDLhD In this episode, we talked about first impressions, client communication, gratitude...By Brian Burton & Nate Minnich
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Rewire Your Belief Systems for Lasting Success! With Sandy Papavero
1:24:03
1:24:03
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1:24:03Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0 Follow Waste No Day on YouTube: https://bit.ly/3xlDLhD Sandy Papavero is the Director of Sales and Marketing at CEO Warrior and a business coach for Tony Robbins and Chet Holmes. Known as "The Unparalyzed Perfectionist,” she is a communication consultant who empowers individuals to rethi…
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How to Hack Brain Chemistry to Close More Deals! with Trent Lowenstein
1:24:44
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1:24:44Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0 Follow Waste No Day on YouTube: https://bit.ly/3xlDLhD Trent Lowenstein is an investor and master trainer at God Mode Sales Training. He has worked as director of strategic partnerships at Nexstar and as the lead coach behind Tommy Mello’s Home Service Freedom program. In this episode, w…
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The Magic Word to Blow Your Sales up!
1:01:13
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1:01:13Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0 Follow Waste No Day on YouTube: https://bit.ly/3xlDLhD Learn how you can use your enthusiasm as your secret weapon in closing more deals and becoming the top choice in your industry. In this episode, we also talked about sales performance, presentation strategies, client communication...…
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Find Your “Role Model” To Advance Faster In Your Career! With Lawrence Castillo Of Brody Pennell
1:20:34
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1:20:34Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0 Follow Waste No Day on YouTube: https://bit.ly/3xlDLhD Lawrence Castillo is the President and Operating Partner of Brody Pennell Heating & Air Conditioning, Los Angeles’ most successful HVAC company three years counting. In this episode, we talked about technician training, service progr…
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How to Sell $4 Million/year on Maintenance Calls With Amy Cottrill
1:19:52
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1:19:52In this episode of the Waste No Day podcast, we chat with Amy Cottrill, an amazing HVAC technician who made a big switch from social work to find great success in the home services industry. Amy combines sharp sales skills with a real passion for helping clients. Her story shows how teamwork, mentorship, and building real relationships can boost bo…
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The Power of Relationships in Building a Successful Service Business with Matt Mihalek
1:12:49
1:12:49
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1:12:49Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0 Follow Waste No Day on YouTube: https://bit.ly/3xlDLhD Matt Mihalek is the Nationwide Electrical Director of Apex Service Partners, where he was previously responsible for leading electrical growth in the Atlantic Region. Matt also worked at Service Minds as a Regional Director and at Mi…
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Winning the Room with Effective Public Speaking Strategies - Philip Sessions
1:30:25
1:30:25
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1:30:25Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0 Follow Waste No Day on YouTube: https://bit.ly/3xlDLhD Philip Sessions is a public speaking coach at Speaking Sessions, where he helps individuals develop internal communication structures and teaches leadership teams on how to present more effectively. He is also the host of the Speakin…
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The Top Traits of a High-Performing Salesperson
59:51
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59:51Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0 Follow Waste No Day on YouTube: https://bit.ly/3xlDLhD In this episode, we talked about the essential traits of successful salespeople: from confidence to achievement orientation, team spirit, and the delicate balance between sprinting and pacing, we explore it all, and more.…
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Developing Smart Routines and Habits To Close More Deals - Jerry Isenhour
1:09:24
1:09:24
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1:09:24Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0 Follow Waste No Day on YouTube: https://bit.ly/3xlDLhD Jerry Isenhour is a recognized expert in the field of retail and service businesses. He is a leading name in the chimney and venting industry and has been involved in it since his initial entry into the ownership and management of hi…
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How to Create the Perfect Sales Presentation with Sam Wakefield
1:21:41
1:21:41
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1:21:41Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0 Follow Waste No Day on YouTube: https://bit.ly/3xlDLhD Sam Wakefield is the CEO of “Close It Now!” Sales Training, a company inspiring top performers to reach excellence not only in their professional endeavors but also in fitness, nutrition, relationships, and personal growth. …
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Closing More Deals with Permission-Based Selling Techniques - Sam Wakefield
1:08:06
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1:08:06Waste No Day! Facebook group:https://bit.ly/3xbqEj0 YouTube:https://bit.ly/3xlDLhD Sam Wakefield is the CEO of “Close It Now!” Sales Training, a company inspiring top performers to reach excellence not only in their professional endeavors but also in fitness, nutrition, relationships, and personal growth. In this episode, we talked about communicat…
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Brian and Nate talk about how to become the type of person who is not shaken by objections. Facebook: Waste No Day! | Facebook YouTube: https://youtube.com/@wastenoday7771?si=SSK8KG0v-fYWBXQGBy Brian Burton & Nate Minnich
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