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Content provided by Laura Hanlon & Adam Smith, Laura Hanlon, and Adam Smith. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Laura Hanlon & Adam Smith, Laura Hanlon, and Adam Smith or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
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The Importance of a Customer First Approach

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Manage episode 412871282 series 3502529
Content provided by Laura Hanlon & Adam Smith, Laura Hanlon, and Adam Smith. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Laura Hanlon & Adam Smith, Laura Hanlon, and Adam Smith or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.

This episode focuses on the importance of a customer-first approach in e-commerce. Adam Smith interviews Amy Riordan, CEO of Sachin & Babi who shares valuable advice she received from her father on focusing on one's own path.

Amy emphasises the importance of putting customers at the heart of the business and leveraging feedback to continuously improve products and experiences.

The episode provides insights for businesses on how to grow through a genuine culture of feedback while staying true to their core identity.

Key Takeaways:

  • Customer-centric approach to fashion brand growth.
  • Customer feedback and product development.
  • Brand identity and customer satisfaction.
  • Passion, gratitude, and digital marketing.

Links

Amy Riordan

CEO of Sachin & Babi

https://www.linkedin.com/in/amyeriordan/

https://www.sachinandbabi.com/

www.pinkleopard.co.uk

  continue reading

37 episodes

Artwork
iconShare
 
Manage episode 412871282 series 3502529
Content provided by Laura Hanlon & Adam Smith, Laura Hanlon, and Adam Smith. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Laura Hanlon & Adam Smith, Laura Hanlon, and Adam Smith or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.

This episode focuses on the importance of a customer-first approach in e-commerce. Adam Smith interviews Amy Riordan, CEO of Sachin & Babi who shares valuable advice she received from her father on focusing on one's own path.

Amy emphasises the importance of putting customers at the heart of the business and leveraging feedback to continuously improve products and experiences.

The episode provides insights for businesses on how to grow through a genuine culture of feedback while staying true to their core identity.

Key Takeaways:

  • Customer-centric approach to fashion brand growth.
  • Customer feedback and product development.
  • Brand identity and customer satisfaction.
  • Passion, gratitude, and digital marketing.

Links

Amy Riordan

CEO of Sachin & Babi

https://www.linkedin.com/in/amyeriordan/

https://www.sachinandbabi.com/

www.pinkleopard.co.uk

  continue reading

37 episodes

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