If you're passionate about creating better, more fulfilling workplaces, you'll get lots of inspiration and ideas from organizational psychologist Sanja Licina, PhD and aspiring leader, Guille Santana, and their conversations with a variety of guests with remarkable experiences.
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Hosted by Dan Fleetwood, President, Research & Insights at QuestionPro, Live with Dan brings together the best and brightest minds from the global research and insights industry to talk about everything Research and the Advancing of Research along with a lot of fun, trivia, and insights. This podcast is specially curated for leaders in the experience transformation, where you can deep dive into the world of consumer insights, market research, advanced research modeling, consumer analytics, a ...
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The SaaS Scaling Secrets podcast reveals the strategies and insights behind scaling B2B SaaS companies to new heights. Dan Balcauski, founder of Product Tranquility, leads conversations with successful SaaS CEOs, exploring their challenges, triumphs, and the secrets that propelled their businesses to the next level.
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There’s no doubt that Silicon Valley is THE place for entrepreneurs. Some people choose to grow with external funding, and some choose to self-fund, and they are often called bootstrapper. According to statistics, only 0.4% of all U.S. companies grow past $10 Million in revenue. In this series of interviews, I’m talking to local bootstrappers who have pushed their businesses into that top 0.4%. My hope is that their experiences can inspire others to make a difference in this valley. To read ...
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Women Shaping AI: Malvika Jethmalani on Data, Inclusion, and Driving Change
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45:54In this episode of Empowering Workplaces, hosts Sanja Licina, PhD, and Guille Santana sit down with Malvika Jethmalani, founder of Atvis Group and Women Shaping AI. Malvika shares her journey from finance to HR, how data and analytics drive her people strategy work, and what inspired her to launch a movement to ensure women have a seat at the table…
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Building Trust & Culture at Blue Cross Blue Shield Association with CHRO Lynn Merritt
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31:02On this episode of Empowering Workplaces we welcome Lynn Merritt, CHRO at Blue Cross Blue Shield Association. Lynn shares with us how she’s creating a culture of trust, transparency, and inclusion across a huge network of community-focused healthcare organizations. With 20+ years in healthcare HR, she shares the ups and downs of piloting initiative…
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Closing the Skills Gap with AI, a Conversation with the Founders of SkillsBridge
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47:26In this episode of Empowering Workplaces, we chat with the founders of SkillsBridge AI: Koushik Gupta, Piyush Mathur, and Akesh Agrawal about their innovative platform that helps companies bridge skill gaps using AI. Learn how organizations can motivate employees to upskill, embrace Gen AI, and create a future-ready workforce. Don’t miss insights o…
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Driving Growth in Private Equity-backed SaaS with Jim McGinnis, CEO of Vanco
38:21
38:21
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38:21Dan Balcauski speaks with Jim McGinnis, the CEO of Vanco, a software and payments provider for faith groups, schools, and community organizations. Jim shares his extensive experience scaling SaaS businesses, including his success at MyCase, where he doubled the business in 18 months. They discuss challenges in convincing different customer segments…
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Making Business Interesting and Successful with Matt Lhoumeau, CEO of Concord
42:26
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42:26Dan Balcauski speaks with Matt Lhoumeau, Co-founder and CEO of Concord, about the journey of building a leading contract management platform. Matt shares his experiences from moving to the US with limited resources to creating a successful SaaS business. They discuss pivotal moments, such as dropping out of high school and entering prestigious Fren…
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Riding the Opportunity Wave with Rytis Lauris, CEO of Omnisend
39:05
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39:05Dan Balcauski speaks with Rytis Lauris, Co-founder and CEO of Omnisend. They discuss how Rytis bootstrapped Omnisend to $50 million ARR, the challenges of scaling during rapid market changes, and the strategies Omnisend employed to maintain and grow its customer base. Rytis shares insights on the importance of customer communication, the balance be…
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Unlocking Human Potential with Jim Morrisroe, CEO of 15Five
37:59
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37:59Dan Balcauski speaks with Jim Morrisroe, CEO of 15Five, on the SaaS Scaling Secrets podcast. Jim shares his journey from enterprise sales leader to CEO, emphasizing transformation moments, including his tenure at Zimbra and overcoming personal challenges. They discuss the importance of data-driven, targeted employee engagement, managing multi-gener…
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Breaking Through Growth Plateaus with Vivek Bhaskaran, CEO of QuestionPro
42:32
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42:32Dan Balcauski speaks with Vivek Bhaskaran, founder and CEO of QuestionPro. Vivek shares how he bootstrapped QuestionPro from zero to $32 million in ARR, serving over 20 million users without raising external capital. They discuss Vivek's entrepreneurial journey, from selling cigarettes in Russia to building a successful portfolio of companies. Vive…
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When Grit Isn’t Enough with Dean Guida, CEO of Infragistics
37:51
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37:51Dan Balcauski speaks with Dean Guida, founder of Infragistics, about his journey from Wall Street side project to a global leader in UX development tools and his latest venture, Slingshot. They discuss key transformative moments, the principles behind sustainable tech companies, and the critical importance of culture in scaling businesses. Dean sha…
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Balancing Ethics and Innovation: Avoiding ‘Creepy Analytics’ with Dr. Salvatore Falletta
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52:36HR analytics holds exciting potential to drive success for both organizations and employees. But as technological advancements reshape the workplace, the rise of HR analytics has sparked concerns about privacy, ethics, and the risks of a quantified employee agenda. In this episode of Empowering Workplaces, Dr. Salvatore Falletta, a renowned thought…
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Plugging the Revenue Leaks in SaaS Pricing with Griff Parry, CEO of m3ter
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44:26Dan Balcauski speaks with Griff Perry, co-founder of M3ter, about the challenges of revenue leakage in SaaS companies. Griff, a two-time founder who sold his first startup to Amazon, discusses his journey and the evolution of his career from strategy consultant to SaaS entrepreneur. They explore the complexities of monetization, the importance of i…
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Ditching Traditional SaaS Playbooks with Sri Ganesan, CEO of Rocketlane
41:53
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41:53Dan Balcauski interviews Sri Ganesan, the co-founder and CEO of Rocketlane. They discuss the founding journey of Rocketlane, a top-rated platform for customer onboarding and implementation. Sri shares his background, from his early interest in math and coding to scaling FreshWorks following the acquisition of his first startup, Konotor. They explor…
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Practical Advice on How to get Ahead in Business as a Likeable Badass
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42:38In this episode of Empowering Workplaces, we welcome Dr. Alison Fragale, renowned psychologist, professor, and author of Likeable Badass: How Women Get to the Success They Deserve. Dr. Fragale shares advice on ways women in particular can achieve professional success. In particular she talks about building confidence, overcoming biases, and embraci…
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Harnessing the Power of Usage-based Pricing with Adam Howatson, CEO of LogiSense
1:14:39
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1:14:39Dan Balcauski speaks with Adam Howatson, CEO of LogiSense. They discuss Adam's extensive journey in software, from founding his first company in high school to leading LogiSense. The conversation delves into the complexities of usage-based and outcome-based monetization, which LogiSense specializes in, and how it aids major enterprises. Adam shares…
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Growing Pains and SaaS Gains with Avi Freedman, CEO of Kentik
39:14
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39:14Dan Balcauski hosts Avi Freedman, Co-founder and CEO of Kentik, on SaaS Scaling Secrets. They discuss Kentik's evolution under Avi's leadership as a network intelligence platform, his extensive background in recurring revenue, and lessons learned from his entrepreneurial journey. Avi recounts his career from founding the first internet service prov…
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Innovating in a Regulated Market with Mike Meng, CEO of Stellar Health
37:49
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37:49Dan Balcauski speaks with Mike Meng, CEO and Co-founder of Stellar Health. They discuss how Stellar Health is revolutionizing value-based care in the healthcare industry through innovative SaaS solutions. Mike shares his journey from a healthcare investor to an entrepreneur, his transformative moments, and the challenges faced in scaling in a regul…
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Leading an AI-powered Turnaround with Avi Kedmi, CEO of SysAid
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43:16Dan Balcauski sits down with Avi Kedmi, CEO of SysAid, to explore Avi's remarkable journey from a Java developer to a seasoned tech leader. Avi shares insights on driving a 22-year-old company through AI-driven transformation while maintaining growth and profitability. The discussion delves into the importance of a clear vision and mission, the str…
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Scaling Beyond Steroids with Jason Ray, CEO of Paperless Parts
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43:00Dan Balcauski speaks with Jason Ray, co-founder and CEO of Paperless Parts, a Boston-based SaaS company revolutionizing the custom part manufacturing industry. Jason shares his journey from Navy logistics to entrepreneurial success, highlighting the challenges of scaling a SaaS company, identifying real customer pain points, and learning from rapid…
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Secrets of Channel Growth with Robert Johnston, CEO of Adlumin
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36:51Dan Balcauski interviews Robert Johnston, CEO and co-founder of Adlumin, a cybersecurity company. The discussion traces Robert's journey from his early cybersecurity interests at the Naval Academy to pivotal experiences in the Marine Corps and NSA. Robert details the challenges and sacrifices in launching Adlumin and highlights the company’s evolut…
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Why Slower Growth Could be Your Fast-Track to Success with Roan Lavery, CEO of FreeAgent
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45:44Dan Balcauski interviews Roan Lavery, founder and CEO of FreeAgent. Roan shares his journey from a solitary PhD in physics to leading a collaborative team at FreeAgent, an accounting platform serving nearly 200,000 businesses. The discussion covers the challenges and strategies of early growth, including the co-founders' lack of sales and marketing…
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Pioneering RevOps with Evan Liang, CEO of LeanData
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41:54Dan Balcauski speaks with Evan Liang, co-founder and CEO of LeanData. Evan shares his entrepreneurial journey, highlighting his experiences in venture capital and leadership roles at major tech companies before starting LeanData. He discusses the importance of understanding customer pain points in product development and the role of HR in scaling a…
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Bet-the-Company SaaS Leadership with Michael George, CEO of Syncro
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37:13Dan Balcauski interviews Michael George, CEO of Syncro. Michael shares insights from over 25 years of experience leading technology companies like Continuum and Invicti Security to substantial growth. Michael describes pivotal moments, including his early business ventures and experiences with mentorship, like working with inventor Dean Kamen. He e…
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Rethinking Risk and Retention in SaaS with Simon Taylor, CEO of HYCU
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40:27Dan Balcauski interviews Simon Taylor, CEO and founder of HYCU, the world's fastest-growing multi-cloud data protection company. With over 20 years of experience, Simon shares his insights on risk-taking, securing funding, and scaling HYCU to industry leadership. He emphasizes the importance of customer success, retention, and innovation, highlight…
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The Fallacy of Finish Lines in SaaS with Ajoy Krishnamoorthy, CEO of Cin7
39:43
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39:43Host Dan Balcauski sits down with Ajoy Krishnamoorthy, CEO of Cin7. Ajoy, with over two decades of experience, shares insights from his career transition from engineering to executive leadership. He discusses his journey and the pivotal moments that shaped his approach to business. The conversation explores Cin7's mission to empower sellers in the …
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Scaling through Specialization with Niclas Lilja, CEO of Younium
32:10
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32:10Dan Balcauski interviews Niclas Lilja, founder and CEO of Younium. They discuss Niclas's journey from founding Younium to leading it through rapid growth, including expanding into the U.S. market. Niclas shares transformative moments, the challenges in scaling, strategies for building trust among C-level executives, and the importance of having a f…
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Global from Day One with Kristjan Vilosius, CEO of Katana
37:25
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37:25In this episode of SaaS Scaling Secrets, host Dan Balcauski interviews Kristjan Vilosius, co-founder and CEO of Katana, a leading cloud-based manufacturing and inventory management software for SMBs. Kristjan shares his journey from Soviet-era Estonia to becoming a global SaaS leader, the early influences on his entrepreneurial path, and the foundi…
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Betting Big on Enterprise from the Beginning with Prabhu Ramachandran, CEO of Facilio
33:07
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33:07In this episode of SaaS Scaling Secrets, host Dan Balcauski talks with Prabhu Ramachandran, CEO and co-founder of Facilio, an IoT platform aimed at enhancing operational efficiency in buildings. Prabhu shares his extensive 18-year experience in the SaaS industry, beginning at Zoho and transitioning into founding Facilio. The conversation dives into…
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Healthy Teams = High Performance with Derk Arts, CEO of Castor
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45:02In this episode of SaaS Scaling Secrets, host Dan Balcauski interviews Dr. Derk Arts, founder and CEO of Castor. Dr. Arts shares his unique journey from medicine to tech entrepreneurship, highlighting how Castor is revolutionizing clinical trials with a focus on global health equity. The conversation covers Derk's early entrepreneurial ventures, th…
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Dissecting the Acquirer’s Playbook with Denny LeCompte, CEO of Portnox
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43:37In this episode of SaaS Scaling Secrets, host Dan Balcauski interviews Denny LeCompte, CEO of Portnox and a veteran tech industry leader. Denny shares his extensive experience in scaling SaaS businesses, detailing his role in transforming SolarWinds through strategic acquisitions and effective integration. He also describes his journey from academi…
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The Real Reason SaaS Companies Struggle with Arman Eshraghi, CEO of Qrvey
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47:53We're thrilled to have Arman Eshragi, CEO of Qrvey, join us. Arman is a seasoned entrepreneur and tech visionary with a rich background in founding and scaling successful SaaS companies. In this episode, Arman shares his journey from starting his first company at just 18 to his current mission at Qrvey—building a comprehensive analytics layer for S…
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Jumpstarting Your Workplace Culture with Eric Stone
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35:34In this episode of Empowering Workplaces, we’re talking with Eric Stone, speaker and author of “Jumpstart Your Workplace Culture,” to explore the critical elements of employee engagement and high performance. Eric shares insights from his career journey and his book, offering practical strategies for leaders to foster a positive and productive work…
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The Power of Grace Notes: Showing Appreciation and Love with Andrea Driessen
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34:58We are honored to have Andrea Driessen, a renowned message strategist and TED speaker, join us. Andrea, known for her impactful TEDx talk, “The Profound Power of Gratitude and Living Eulogies,” shares her insights on grace notes—living tributes that show appreciation and love in our daily lives. In the episode we explore how these simple yet profou…
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Radical Humility: Urs Koenig’s Guide to Being a Badass Leader and a Good Human
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39:47In this episode of Empowering Workplaces, we sit down with Urs Koenig, a military peacekeeping commander, ultra-endurance champion, keynote speaker, and bestselling author of Radical Humility: Be a Badass Leader and a Good Human. Urs shares his unique journey from academia and athletics to military peacekeeping and leadership coaching. He explains …
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Elevating People Analytics with Ian OKeefe
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35:42In today’s episode, we’re thrilled to welcomeIan OKeefe, Founder and CEO of ikona Analytics. With a stellar career leading people analytics teams at some of the world’s most iconic companies, such as Amazon, JPMorgan Chase, and Google, Ian brings unparalleled insights into advancing people analytics strategies. Whether you’re new to people analytic…
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Transforming Workplace Culture with Wellbeing Initiatives
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37:59
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37:59In this episode we’re joined by Melis Abacıoğlu, the visionary founder and CEO of Wellbees, to explore the pivotal role of employee wellbeing in shaping organizational culture. While investing in employee wellbeing feels like the right thing to do morally, sometimes it’s not as easy to get sufficient manpower or budget to make a real difference. In…
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Creating Big and Sustainable Change Inside Organizations with Enrique Rubio
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38:11In today’s episode or Empowering Workplaces, our special guest Enrique Rubio, top 100 HR influencer and founder and head of global community, talks about the evolving landscape of company cultures and some of the positive changes that we have seen in recent years.While the pandemic had a positive impact on some employee experience programs, we’re s…
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How to Create a Culture Where Employees Speak Up with Stephen (Shed) Shedletzky
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37:09
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37:09Today on Empowering Workplaces we are joined by Stephen (Shed) Shedletzky, founder of Shed Inspires and the celebrated author of “Speak Up Culture.” Shed is an igniter, speaker, and master facilitator who as a part of his career trajectory had also worked on Simon Sinek's team for over a decade.In this episode, we talk about the importance of psych…
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Why Having Trust in the Workplace Is Critical, and How We Can More Effectively Build It
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36:34In this episode of Empowering Workplaces, we talk about the importance of trust in the workplace with one of our favorite thought leaders, Dan Riley, co-founder of RADICL. We believe trust is the foundation to good relationships at work, do you agree?If you do, this episode has found you for a reason, because we are in a bit of a crisis. Based on r…
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The research experience in the digital age: modern expectations and data interpretation
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27:58Welcome to a Live With Dan Special, where we will dive into "The research experience in the digital age: modern expectations and data interpretation." In this episode, we have the honor of hosting industry leader, Golden Bridge awards winner, former president of ESOMAR, and founder of ScaleHouse Kristin Luck. She will provide valuable insights and …
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Tips on How to Effectively Shape Remote Work Policies
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39:49We are joined by Mine Dedekoca, Chief Happiness Officer at Happy Work Studio to talk about how organizations can better navigate the transition between remote, hybrid, and in-office models. Mine sheds light on crucial considerations, recognizing that the shift is not merely about where we work but fundamentally about how we work.Whether your organi…
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The business of the big game, a battle for the Super Bowl Ads
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37:05We all know the moon landing was a once-in-a-lifetime event, but have you heard of the Super Bowl LVIII? The most viewed entertainment event in history! Do you know who was happy about it? Yeah, you guessed it, the ad buyers! Let's revisit this conversation with MRX expert Matt Seltzer on the best Super Bowl Ads! The championship has become the ult…
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Assemblage: The Art and Science of Brand Transformation
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27:14In the midst of Super Bowl fever, when we are surrounded by marketing marvels, brand experts, and commercial showdowns, there's one luminary whose insights shine brighter than the halftime show fireworks: Emmanuel Probst! Emmanuel’s background combines over 17 years of market research and Marketing Experience with strong academic achievements. At I…
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Insights explained: navigating research, data, and industry leadership
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21:11Join us for a session into the dynamic world of insights, research, data, and industry leadership with Dan Fleetwood and Arundati Dandapani! Whether you're a post-graduate student, a seasoned industry professional, or just curious about the evolving landscape, this podcast is a treasure trove of knowledge you won't want to miss. Tune in now and sta…
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Powerful Ways We Can Listen to Our Employees, With Stephanie Murphy, PhD
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32:07Stephanie Murphy, PhD, has built an outstanding reputation in the field of Employee Listening by always pushing the boundaries in the ways she connects with, and listens to employees. With over a decade of experience working with large organizations, Stephanie shares her journey from analyzing employee listening data at Dell Technologies to a more …
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Live with Dan welcomes you into the new year! On this occasion, we bring you a conversation centered on "The Four CX Pillars for Success in 2024" Join us as we discover valuable insights and strategies for elevating your CX in 2024 with our expert guest, Brady Cesana, CEO and founder of the CXChronicles. These core pillars serve as the foundation f…
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How to Build an Integrated Framework for Workforce Listening with Richard Rosenow
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35:43In this episode of Empowering Workplaces, we talk with Richard Rosenow, VP of People Analytics Strategy at One Model, who talks about the The Three Channels of Workforce Information: conversations (“what people say”), surveys (“what people say they do”) and systems (“what people do”) as a way to build a comprehensive understanding of your workforce…
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Cultivating Teamwork, Persistence, and Practice with Matan Or-El, CEO of Panorays
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37:07Dan Balcauski, sits down with the dynamic and innovative CEO of Panorays, Matan Or-El. They explore the unexpected challenges and triumphs of scaling a SaaS company, navigating the cybersecurity market's skepticism, and adapting to the digital landscape during a pandemic. Matan shares his journey from the Israeli Air Force software unit to co-found…
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Unveiling SaaS Spending Secrets with Sid Sridharan, CEO of Spendflo
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36:36Dan Balcauski sits down with the Co-founder and CEO of Spendflo, Sid Sridharan. They dive into the complexities and challenges of managing SaaS spending in today's business landscape. From the impact of budget constraints on software spending to the crucial role of effective communication within teams, they unpack valuable advice for SaaS CEOs and …
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How to Show Your Worth to Fast Track Into Leadership Roles With Shelmina Abji
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45:44In today’s episode, host Sanja Licina, PhD, engages in an enlightening conversation with Shelmina Abji, a passionate advocate for empowering women and leadership growth. As the bestselling author of “Show Your Worth” and former vice president at IBM, Shelmina shares personal experiences and learnings from her own journey, highlighting intentional m…
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From Overengineering to Overachieving with Todd Greene, CEO of PubNub
45:20
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45:20In this episode, Dan Balcauski sits down with Todd Greene, the CEO of PubNub, to delve into the fascinating world of real-time event-driven apps and the entrepreneurial wisdom that comes with it. From Todd's humble beginnings to the rapid growth of PubNub, we explore the pivotal moments, international impact, and scaling complexities that have shap…
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