Dr Kevin Hopkins and Dr Jill Jin discuss what it means to be a wellness-centered leader. They also explore strategies for building trust throughout health care organizations, engaging in listening campaigns, and creating a culture of wellness. Explore the Wellness-Centered Leadership Playbook: https://bit.ly/3OVigu7 Get the De-Implementation Checkl…

The Centers for Medicare & Medicaid Services (CMS) expanded coverage of diabetes screening tests, making it easier for Medicare beneficiaries to receive the hemoglobin A1c (HbA1C) test. This is more convenient for patients since the test can be taken without fasting. Screenings are critical for identifying patients with prediabetes and developing a…

Dr. Mickey Trockel, Psychiatrist and Director of Evidence-Based Innovation for the Stanford University School of Medicine WellMD Center, shares findings from a study published in Mayo Clinic Proceedings on the impact of work on personal relationships and physician well-being. Read Dr. Trockel’s article here: https://mayocl.in/47lXLOY Explore the We…

Host Dr. Marie Brown, internist and Physician Director of Practice Redesign at the AMA, joins Dr. Diana Savitzky, pediatric emergency medicine physician and Chair of the Well-Being Section of the American College of Emergency Physicians (ACEP) to discuss the unique stressors that impact emergency physicians and how alleviating “pebbles in the shoe”…

Dr. Christine Sinsky, former vice president of Professional Satisfaction at the AMA, discusses her research on physician vacation habits and their impact on career satisfaction and retention, featuring insights from her recently published Mayo Clinic Proceedings article. She delves into the risks of limited time off, barriers to disconnecting, and …

Dr. Cassie Littler, Medical Director of the Webb Pediatric Specialty Clinic at Denver Health (a Federally Qualified Health Center) discusses the role of state governments in promoting sustainable, integrated behavioral health care. She explores funding disparities, workforce shortages, and the innovative ways states like Colorado are addressing cha…

Many practices reduce unnecessary messages by suppressing the delivery of “thank you” messages into clinician inboxes. With this switch, the care team does not have to manage patient replies that express gratitude or acknowledge understanding (but require no further action). There is no regulatory obligation to respond to every patient portal messa…

Dr. Kim Smolderen, licensed clinical psychologist and outcomes researcher, Associate Professor of Medicine and Psychiatry at the Yale School of Medicine, Co-founder of the American College of Cardiology (ACC) Cardiovascular Psychology workgroup, and a recognized expert in vascular disease, discusses the critical but often underrecognized intersecti…

Dr. Greenawald, Interim Chair of Family Medicine at Carilion Clinic in Virginia, explores the concept of "autonomy" for physicians, offering his personal perspective while highlighting how the meaning of autonomy can vary for different physicians depending on their context and environment. Dr. Greenawald also discusses practical strategies for phys…

Dr. Rob Saper, Chair of the Department of Wellness and Preventive Medicine at Cleveland Clinic, explains what it means to fully disconnect from your work as a practicing physician, and discusses practical, actionable steps to do so. Explore the Value of Feeling Valued Playbook: https://bit.ly/43BX9Vk Explore the "Real PTO" for Physicians Toolkit: h…

Dr. Tiffany Moore Simas, Medical Director for Lifeline for Moms, and Obstetric Engagement Liaison for the Massachusetts Child Psychiatry Access Program (MCPAP) for Moms, explores the opportunities and challenges of maternal behavioral health-focused care models while emphasizing the importance of integrating behavioral health as a core component of…

Dr. Vincent Liu, Chief Data Officer at The Permanente Medical Group, an AMA health system group member, shares how they are defining success in Augmented Intelligence (AI) governance. He discusses how they're aligning AI initiatives with strategic goals, scaling successful pilots like ambient documentation, managing emerging risks, and building tru…

Physicians can often cut out redundant information, only documenting the medically necessary and appropriate history. By encouraging all physicians to create standardized notes with the same look and feel, your clinical team will reduce their cognitive burden and spend less time scrolling. Explore the Simplified Outpatient Documentation and Coding …

Dr. Alvin Liu, an endowed professor of the AI Oversight Team and inaugural director of the James P. Gills Jr., MD, & Heather Gills Artificial Intelligence Innovation Center at Johns Hopkins Medicine, discusses Johns Hopkins Medicine’s journey with Augmented Intelligence (AI) governance, involving end users to provide feedback, and some critical fac…

Dr. Srinivasan Suresh, Chief Information Officer, Chief Medical Information Officer, and Vice President of UPMC Children’s Hospital of Pittsburgh discusses key steps for success in Augmented Intelligence (AI) governance, including establishing leadership and structure, aligning AI initiatives with strategic goals, developing policy, ensuring proper…

Both patients and care teams need to understand that communication through the patient portal should not replace a physician visit, whether telehealth or in-person. Offer your patients a handout describing the best way to use the portal. Be open and honest with patients if they are sending too many messages. Explore the Patient Portal Optimization …

Dr. Jessi Gold, inaugural Chief Wellness Officer for the University of Tennessee (UT) System, associate professor of psychiatry at the University of Tennessee Health Science Center (UTHSC), practicing outpatient psychiatrist, and author of the book, How Do You Feel?: One Doctor's Search for Humanity in Medicine, discusses her experience with burnou…

Dr. Gino Somers, Chief of the Department of Paediatric Laboratory Medicine from Hospital for Sick Children (SickKids) Toronto, shares his experience adapting the AMA STEPS Forward® After a Physician Suicide Toolkit to meet the unique needs of his organization. He discusses the challenges of addressing physician suicide, the importance of creating a…

Dr. Raymond Tsai, AMA member and Vice President of Advanced Primary Care at the Purchaser Business Group on Health (PBGH), explains why it is in an employer's best interest to prioritize providing their employees with high-quality, whole-person care. He also provides insights into PBGH’s ongoing efforts to help employers access their model of advan…

When a colleague is experiencing a crisis or is at risk of suicide, you don’t have to be an expert to offer help. Peer support is a crucial component in ensuring the well-being of colleagues and reducing the risk of suicidal ideation. Often, reaching out with a simple recommendation to talk with a mental health professional can make a huge differen…

Dr. Suzanna Fox and Yasemin Moore from Advocate Health, which achieved Joy in Medicine Gold for the Southeast region in 2023, discuss the Best Place to Care Initiative and its use of STEPS Forward® resources and Organizational Biopsy® results to provide well-being care for their physicians and Advanced Practice Providers (APPs). Explore the AMA Org…

AMA Member Dr. Robert Cooley, Associate Professor in Primary Care Medicine at Kansas City University College of Osteopathic Medicine, discusses the integration of behavioral and physical health care and how collaborative models address health care disparities. He also shares how personal experiences in both life and medicine shaped his journey to u…

Dr. Jill Jin and Dr. Kevin Hopkins, AMA Senior Physician Advisors, discuss concrete strategies organizations can apply to support their individual physicians and make their workforce feel valued. Explore the Value of Feeling Valued Playbook: https://bit.ly/4fgjbA8 Calculate how much physician burnout is costing your organization: https://bit.ly/40j…

Consider using an agenda template to make your team meetings more consistent and organized. Meetings should cover the essential business of the team, and other common agenda items might include a check-in (team members sharing about their personal lives), a shout-out (celebrating something going well), or a debrief (assessing the effectiveness of t…

Dr. Sea Chen, AMA Physician Director of Practice Sustainability, and Taylor Johnson, AMA Senior Manager of Physician Practice Development, explore key strategies for engaging with a third-party billing company. They also offer tips for conducting routine audits, holding monthly review meetings, and more. Explore the How to Manage Your Third-Party B…

Beckie Herron, MA, CPCS Director of Credentials Verification at Baptist Health KY & IN, and Dr. Brad Housman, Vice President & Chief Medical Officer at Baptist Health Paducah, discuss the essential steps physicians must take to obtain licensure, credentials, hospital/facility privileges and payor enrollment. Baptist Health Medical Group is an AMA H…

Dr. Keshni Ramnanan, internist serving as chair-elect on the AMA Private Practice Physician Section (PPPS) Governing Council, shares her experience both giving and receiving mentorship in medicine. She also highlights practical tips for getting started. Explore Mentoring for Impact: https://bit.ly/M4IEH Learn more about the Private Practice Physici…

Practices looking to optimize the EHR inbox will find invaluable information in their audit log data. A health care organization can use the data to identify variations in the number of messages per eight hours of patient scheduled time. This data will help you understand your current state in inbox messages and recognize inefficiencies. Explore A …

Dr. Margaret Lozovatsky, Vice President of Digital Health Innovations at the American Medical Association, discusses the evolving role of clinical informatics, opportunities in EHR integration, cybersecurity for physicians, and the role of AI in health care. She emphasizes clinician involvement in creating equitable, patient-centered digital tools.…

Chris Albano, National Account Manager at AMA Insurance, shares strategies for navigating the complexities of medical liability insurance. He delves into the process of obtaining medical liability insurance, the main types of coverage available, and what to look for in each.By American Medical Association

Dr. Wayne Jonas, family physician and President of the Healing Works Foundation, shares the importance of whole person care in the field of oncology. He also explores key strategies for getting started from “Healing and Cancer: A Guide to Whole Person Cancer Care.” Interested in learning more from Dr. Jonas about caring for patients with complex ch…

Dr. Linda Brubaker, Director of Physician Wellness at University of California San Diego, and Dr. Nicole Goldhaber, Surgical Resident at University of California San Diego, share how they’ve worked to reduce unnecessary mandatory training burden at their organization. Read Mountains of Modules: Assessment and Redesign of Online Mandatory Training t…

Nate Apathy, PhD, Assistant Professor of Health Policy & Management at The University of Maryland School of Public Health in College Park and Affiliated Research Scientist at the Regenstrief Institute shares insights about the impact of team-based ordering workflows on time-savings, patient volume, and more. Explore the Debunking Regulatory Myths S…

Dr. Diane Shannon, primary care physician, physician coach, and burnout consultant, shares strategies for removing barriers that prevent physicians from taking time off. She also shares organizational strategies for changing a culture of constant accessibility, providing adequate clinical coverage, and considering compensation plans that reflect ti…

Dr. Joseph Biggio, System Chair and Service Line Leader for Women’s Services and System Chair of Maternal Fetal Medicine at Ochsner Health, joins guest host Dr. Margaret Lozovatsky, AMA VP of Digital Health Innovations to explore Ochsner Health's Connected Maternity Online Monitoring (MOM) program. Learn how digital tools are remotely monitoring pr…

Dr. Anne Pendo, internal medicine physician and Senior Medical Director for Physician and APP Experience at Intermountain Health in Utah, joins host Dr. Kevin Hopkins to discuss the caregiver well-being initiatives offered at Intermountain Health. She shares insights for leaders looking to create a culture of well-being and offers tips for fosterin…

Dr. Karim Awad, MD, sleep medicine physician and executive coach, and Dr. Diana Dill, EdD, physician coach and consulting psychologist in independent practice, dive into the science and strategy behind their Collaborative Leadership Program and invite listeners to explore the powerful impact of intentional, supportive leadership. This proven approa…

Dr. Kevin Taylor, internal medicine physician and professional coach, and Marlene Chism, a consultant, trainer, professional speaker, and author of the recently published book, From Conflict to Courage, outline a blueprint to guide leaders through difficult conversations and workplace conflict. Learn more about Marlene’s resources: https://marlenec…

Dr. Mark Bauer, Professor of Psychiatry Emeritus at Harvard Medical School, and Dr. JoAnn Kirchner, past Director of the Veterans Healthcare Administration Behavioral Health Quality Enhancement Research Initiative and staff at Central Arkansas Veterans Healthcare System and Professor of Psychiatry and Behavioral Sciences at the University of Arkans…

Dr. Laura Vater, gastrointestinal oncologist at the Indiana University Simon Comprehensive Cancer Center and Assistant Professor of Clinical Medicine at the Indiana University School of Medicine, shares strategies for promoting wellness for medical students and residents. She also shares her own burnout story and offers key strategies to promote we…

Dr. Jill Jin and Dr. Marie Brown discuss how to save time and improve medication adherence with 90x4 annual prescription renewals. They share strategies for successful implementation and counter even the most skeptical physician’s reservations. MOC Part IV: https://bit.ly/47zFE73 Explore the AMA STEPS Forward® Annual Prescription Renewal toolkit: h…

Dr. Topher Sharp, internist and Chief Medical Information Officer at Stanford Medicine, joins host Dr. Jill Jin to discuss how Stanford Medicine created a personalized EHR coaching approach using audit log data. Get the EHR Inbox Reduction Checklist: https://bit.ly/3Ew1gEO Explore the EHR Inbox Management toolkit: https://bit.ly/3PbkAxN Explore the…

Dr. Mark Greenawald, Vice Chair of the Department of Family and Community Medicine at Carilion Clinic and Professor at the Virginia Tech Carilion School of Medicine, shares strategies for how to be employed “well” by optimizing your professional satisfaction. Read Dr. Greenawald’s article: https://bit.ly/3MUHfvY Explore the Wellness Centered Leader…

Dr. Hani Chaabo, Medical Director of Well-Being at Ridgecrest Regional Hospital, joins guest host Dr. Sea Chen to discuss the Well-Being 2.0 framework, a roadmap for restoring joy in medicine. He also shares the importance of assessment and how to make the well-being case to leadership. Learn more about the Joy in Medicine™ Recognition Program: htt…

Dr. Jerry Abraham, Kedren Health, shares his experience participating in the Medical Justice in Advocacy Fellowship, an education initiative from the AMA and the Satcher Health Leadership Institute at the Morehouse School of Medicine. He also discusses how he’s been able to connect the dots between climate change and health equity in his day-to-day…

Drs. Tyra Fainstad and Adrienne Mann, University of Colorado Medicine, join host Dr. Jill Jin to discuss Better Together: a four-month, fully virtual group coaching program for physicians, trainees, and APPs. They explore the program’s coaching methods, as well as its positive impacts on reducing burnout and imposter syndrome, as illustrated by the…

Dr. Mickey Trockel, Psychiatrist and Director of Evidence-Based Innovation for the Stanford University School of Medicine WellMD Center, shares findings from a recent study published in Mayo Clinic Proceedings on the impact of work on personal relationships and physician well-being. Read Dr. Trockel’s article here: https://mayocl.in/47lXLOY Explore…

Dr. Jeannine Engel, internal medicine physician and Associate Professor at the University of Virginia School of Medicine, describes the most recent billing and coding documentation guidelines and offers solutions to reduce note bloat and other documentation inefficiencies. Explore the Simplified Outpatient Documentation and Coding toolkit: https://…

Veronica Sek, Adjunct Professor at Malcolm X City College of Chicago and Business Services Manager at Sinai Urban Health Institute, shares how to implement a Community Health Worker, a frontline public health figure who is a trusted member of the population they serve, into a team-based care model. Explore the Team-Based Care toolkit: https://bit.l…

Dr. Marie Brown, Director of Practice Redesign at the AMA, and Dr. Kate Kirley, family medicine physician and AMA Director of Chronic Disease Prevention, discuss how CMS expanded Medicare coverage for screening tests. CMS is now covering Hemoglobin A1C (HbA1c) test, bringing Medicare coverage in alignment with the United States Preventive Services …