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Dawn Fiala, Lisa Marsolais, Annette Ziegler, and Valerie VanBooven RN BSN provide insight into home care marketing strategies. They cover in-person, in-field sales and online marketing every other week. These podcast episodes are part of the Home Care Marketing Mastermind, sponsored by Approved Senior Network®. Find more information at https://ASNHomeCareMarketing.com
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Care Across America

Approved Senior Network®

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"Care Across America, an Approved Senior Network® Podcast"—your go-to source for engaging conversations and practical insights from home care and senior care experts across the United States. Each episode will spotlight industry professionals, and their referral networks, sharing impactful stories, proven strategies, and innovative solutions in senior care. This podcast is perfect for professionals, adult children of aging parents, and family members struggling with senior care choices and care.
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Send us a text Your home care website isn't just a digital brochure—it's your most powerful lead generation tool when properly optimized. In this comprehensive session, we unpack the essential elements that transform an ordinary website into a conversion machine that makes your phone ring consistently with qualified leads. Website speed emerged as …
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What happens when an IT professional and a teacher decide to reinvent home care? Matthew and Tracy Hardy of Assisting Hands South Jacksonville share their remarkable journey of building a care agency that breaks industry norms by eliminating minimum hours requirements, deposits, and long-term contracts. The Hardys approach home care with a dual mis…
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Ever wonder who's behind the scenes making sure your loved ones receive consistent, quality care at home? Meet Heather Savoie, Director of Scheduling for AmanaCare's North Platte office, who pulls back the curtain on one of home care's most challenging roles. After transitioning from care coordinator to scheduling director, Heather now orchestrates…
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When severe health challenges struck Guy Pelullo, owner of Incredicare in Northern Virginia, what began as a business venture transformed into a deeply personal mission. After experiencing falls following cervical fusions and developing debilitating rheumatoid arthritis, Guy found himself in an unexpected position—becoming a client of his own home …
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Caring for aging loved ones transforms relationships in ways most never anticipate until they're living through it. Rodney Malone, owner of Golden Heart Senior Care, brings twelve years of professional experience alongside personal caregiving lessons learned while being raised by his grandmother and later helping his in-laws navigate their senior y…
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Send us a text The most challenging moment in home care isn't finding clients—it's when you're sitting across from a hesitant senior who firmly believes they "don't need help." This candid discussion among veteran home care professionals reveals the psychology behind resistance and provides actionable strategies for turning objections into agreemen…
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Send us a text Ready to transform your home care marketing strategy? Dive into the world of video content that's changing how agencies connect with clients and families. The digital landscape has shifted dramatically, with 85% of internet users watching video monthly and 72% preferring video over text when learning about services. Yet most home car…
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What's the difference between elder law and estate planning? According to attorney Bill Nolan, it's about timing and focus. While estate planning looks toward what happens after death, elder law concentrates on protecting assets and ensuring proper care while you're still alive but potentially unable to manage your own affairs. This eye-opening con…
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Send us a text Building an effective home care marketing and sales team requires more than just hiring the right people—it demands creating systems that scale as your agency grows. Whether you're a solo owner-operator handling all aspects of marketing or managing multiple marketers across a larger organization, the foundations remain the same. The …
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Imagine an Uber-like system for connecting home health patients with qualified therapists—that's exactly what FeldCare Connects has built with their groundbreaking Cliniconnect app. In this enlightening conversation, CEO Randi Peled and Marketing Administrator Julia Shaw reveal how their nationwide network of over 4,000 clinicians is transforming a…
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Walking the fine line between daughter and caregiver transforms how we understand senior care. In this heartfelt conversation with Heather Shanou, Sales and Marketing Director at AmanaCare, we explore the profound intersection of professional expertise and personal experience that shapes compassionate home care delivery across Nebraska. Heather ope…
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Send us a text Ever wonder what truly separates successful home care marketers from those who struggle to generate referrals? This candid roundtable discussion brings together three powerhouse veterans with over 60 years of combined experience who've helped grow agencies from startup to multi-million dollar operations. Annette, Dawn, and Lisa revea…
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Send us a text LinkedIn has undergone a remarkable transformation, evolving from a static resume repository into a dynamic platform where home care professionals can build personal brands, forge meaningful connections, and generate qualified leads. As Valerie Van Booven explains, "LinkedIn today is like that high school nerd who hit the gym, got a …
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Send us a text The wave of long-term care insurance claims is rapidly approaching, and home care agencies need to be prepared. With nearly 4 million policies written between 1995-2005, we're entering a period where these policyholders—now in their peak claim years of 80-85—are seeking home care services in record numbers. Bill Comfort, with over th…
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Send us a text Unlock the secrets of mastering home care marketing in 2025 with the expertise of Valerie Van Booven, who shares insights from her 17 years of industry experience. Ever wondered how to make your website not just functional but also a lead-generating powerhouse? Valerie humorously critiques the common design pitfalls to avoid while of…
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Send us a text Unlock the secrets to boosting your home care business's online presence with expert insights from Valerie Van Booven. Imagine capturing the attention of potential clients even before they realize they need your services—Valerie guides you through the intricacies of SEO, ensuring you bypass common scams and harness the power of strat…
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Send us a text How can we redefine home care to ensure a seamless experience for both clients and caregivers? This episode promises to transform your understanding of managing client relationships and caregiver safety. Journey with us as we unravel strategies for building trust, overcoming communication barriers, and differentiating your agency in …
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Send us a text Unlock the secrets of growing your private pay home care business with insights from industry experts Dawn Fiala, Annette Ziegler, and Lisa Marsolais of the Approved Senior Network's Mastery Circle. We dive into actionable strategies for building trust and fostering relationships with referral sources, emphasizing the importance of u…
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Send us a text Home Health Care Marketing in 2025 Core Themes: Relationship-Centric Approach: Building and nurturing relationships with both referral sources and clients is paramount. This involves understanding their needs, providing value, and maintaining consistent communication. Differentiation and Value Proposition: Standing out in a competiti…
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Send us a text Join us in our final Mastery Circle of 2024 where we share holiday greetings and prep for Christmas. Valerie VanBooven from Approved Senior Network kicks off with housekeeping notes, emphasizing the importance of muting lines to reduce background noise and encourages sharing stories and tips. We also discuss the significant topics of…
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Send us a text Unlock the secrets to thriving in the home care industry as we reconnect after Thanksgiving, channeling gratitude into powerful strategies for growth. Join Lisa, Dawn, Annette, and Valerie as they share their diverse expertise, from hands-on caregiving to strategic administrative roles. They offer you a roadmap to navigating our lear…
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Send us a text Unlock the secrets to mastering digital marketing in the home care industry with Lisa Marsolais, Valerie Van Booven and Dawn Fiala. Learn how to enhance your online presence by optimizing your website for Google's algorithm, harnessing the power of AI searches, and leveraging effective SEO strategies. Dawn brings her wealth of knowle…
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Send us a text Unlock the secrets of successful home care marketing with us as we explore "The 10 Commandments of Home Care Marketing Success." Discover how transforming your website into a welcoming haven can provide potential clients with the comfort they seek during stressful times. We'll guide you through creating an inviting online space that …
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Send us a text Get ready for an engaging and insightful journey into the home care industry with some of its leading voices, including Lisa Marsolais, Dawn Fiala, Annette Ziegler, and Valerie Van Booven. Discover how Valerie, a seasoned registered nurse, underscores the critical role of online marketing in achieving success. This episode is packed …
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Send us a text Unlock the secrets to thriving in the senior care industry as Valerie Van Booven, along with Dawn Fiala, Lisa Marsolais, and Annette Ziegler from Approved Senior Networks, share their indispensable insights. This episode promises to transform your approach to home care operations and marketing with strategies drawn from their extensi…
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Send us a text Annette, Lisa, Dawn, and Valerie discuss sales training perspectives, what's working now in home care marketing and what home care agencies should be doing to increase sales and referrals. Unlock the secrets to transforming your sales approach with intimate and personalized training. Imagine forming meaningful connections with peers …
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Send us a text Home Care Marketing Heroes Oct 21, 2024 https://homecaremarketingnews.com/this-weeks-home-care-marketing-stars-october-21-2024/ This podcast from Approved Senior Network’s Home Care Marketing News Magazine showcases various successful local home care marketing efforts in the week of October 21, 2024. Main Theme: The main theme is rec…
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Send us a text Unlock the secrets of effective home care marketing during November's awareness months. Discover how to transform National Family Caregivers Month into a gateway for strengthening ties with caregivers by offering thoughtful survival kits that subtly highlight your services. Learn to navigate Alzheimer's Awareness Month with sensitivi…
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Send us a text Video and Article: https://homecaremarketingnews.com/this-weeks-home-care-marketing-stars-oct-14-2024/ What if the secret to revolutionizing home care lies in mixing creativity with savvy marketing? Join us as we uncover how agencies are reshaping the landscape of senior care, starting with Castle Comfort Home Care’s ingenious paint …
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Send us a text Can the secret to transforming the home care industry lie in the power of genuine human connection? Join us as we promise to unlock the strategies that go beyond mere transactions and foster trust and empathy in a field often seen as impersonal. This episode reveals how forging authentic relationships with referral sources like socia…
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Send us a text What if home care agencies could change the game in breast cancer awareness? Join us as we explore how these organizations are redefining cause marketing with creativity and purpose. Discover the strategies that go beyond traditional approaches, like pink ribbon care packages and community charity walks, to not only support vital bre…
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Send us a text In this engaging session, Lisa Marsolais, Dawn Fiala, and Annette Ziegler from Approved Senior Network share invaluable insights into the home care industry, focusing on strategies to reduce hospital readmissions. Learn how proper discharge planning and collaboration with home health services can prevent readmissions, benefiting clie…
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Send us a text Article: https://homecaremarketingnews.com/falling-for-your-brand-building-emotional-connections-in-home-care-marketing/ Can vulnerability in marketing genuinely foster trust and connection? Today, we uncover the secrets behind emotionally resonant home care marketing strategies that go beyond data. Inspired by a compelling Home Care…
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Send us a text Article: https://homecaremarketingnews.com/navigating-the-home-care-revolution-growth-the-intersection-of-compassion-and-technology/ Ready to uncover the secrets of the booming home care industry? Join us as we sit down with a seasoned healthcare business analyst who sheds light on the urgent demand for skilled caregivers and the har…
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Send us a text Ready to unlock the secrets to thriving in the world of home care sales? This episode promises to equip you with cutting-edge strategies and insights that will help you stand out in a competitive market. From mastering the unique dual role of business development and direct consultations with seniors, to understanding the power of ta…
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Send us a text What if you could transform your home care operations and significantly boost your revenue before the year's end? Tune in as Dawn, Lisa, and Annette, three experts with extensive backgrounds in the home care industry, reveal actionable strategies for setting and achieving ambitious 2024 revenue goals. We kick off by ensuring you have…
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Send us a text Unlock the secrets to skyrocketing your home care business with an optimized website and cutting-edge SEO! In our latest episode, Valerie and our leadership team walk you through the essentials of creating a website that Google will love in 2024. We break down effective content strategies and specific SEO techniques that elevate your…
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Send us a text What if you could transform your home care marketing strategies and build stronger relationships with referral sources all at once? This episode features home care industry veterans Dawn Fiala, Lisa Marsolais, Annette Ziegler, and Valerie VanBooven, who bring decades of expertise to the table. Listen as they share practical tips on e…
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Send us a text Curious about the latest strategies for home care sales and marketing? This episode promises invaluable insights as Valerie steps in for Dawn, who’s on voice rest. Along with seasoned co-hosts Annette, Dawn, and Lisa—who despite being under the weather, share their wisdom. We also introduce you to the Kollab app by LeadConnector, a g…
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Send us a text Is your home care website struggling to keep up with modern technology? Discover the secrets to staying ahead in the digital world with Valerie from Approved Senior Network. With over 16 years of experience, Valerie shares her invaluable insights on the essential aspects of crafting a high-performing home care website. From the impor…
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Send us a text Unlock the secret to transforming your home care business with the power of AI chat! Imagine having a tool that not only greets your website visitors with personalized messages but also answers their queries, collects their information, and integrates seamlessly into your CRM—all while you sleep. Our latest episode showcases this rev…
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Send us a text How can engaging your community redefine your approach to home care marketing? Tune in to this enlightening episode where we welcome Christina Ramos, who shares her inspiring journey of initiating impactful community fundraising events during the COVID-19 pandemic. We begin with some essential housekeeping notes, invite our listeners…
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Send us a text Unlock the secrets of leveraging LinkedIn to skyrocket your home care business with our expert guests Valerie, Dawn, Lisa, and Annette. These seasoned professionals share their invaluable insights on mastering sales, marketing, recruiting, and retention strategies tailored specifically for the home care sector. From accessing past me…
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Send us a text Unlock the secrets to skyrocketing your home care business with Valerie Van Booven and her team of experts, including Dawn Fiala, Lisa Marsolais, and Annette Ziegler. This episode is a goldmine of practical strategies blending in-person and online marketing to provide uncompromising service that truly stands out. Learn how to create …
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Send us a text Ever wonder how to keep your marketing momentum high even when you're short-staffed? Join Valerie Van Booven, Dawn Fiala, and Lisa Marsolais and Annette Ziegler in this engaging episode of the Continuum Mastery Circle as we explore essential strategies and insights to elevate your home care sales and marketing efforts. Despite Lisa b…
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Send us a text Home care sales professionals play a vital role in helping seniors transition from skilled nursing facilities to home care. To be successful in this field, it's helpful to understand the daily challenges and needs of the social workers who coordinate these transitions. Here are some key insights from a conversation with Angelica, a r…
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Send us a text Unlock the secrets to forging strong partnerships in the home care industry with our special guest, Kathy Jacobs, owner of Together in Caring Geriatric Care Management. Kathy shares her expert insights on what geriatric care managers look for in home care agencies, the habits behind their referrals, and the factors that influence the…
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Send us a text Home Care Marketing Tip: Can You Use AI to Write Content for Your Website? #homecaremarketing #homecare #homecarecontent #homecareseo #AI #aicontent If you would like the entire set of prompts for this process, fill out our form here: https://asnhomecaremarketing.com/home-care-marketing-tip-can-you-use-ai-to-write-content-for-your-we…
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Send us a text Discover how to forge meaningful relationships with geriatric care managers and elevate your home care business in our latest episode. Featuring insights from seasoned professionals Lisa Marsolais, Annette Ziegler, and Valerie Van Booven, we unpack the critical roles these experts play in ensuring the well-being of elderly clients. L…
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Send us a text Strap in for a masterclass in nurturing a flourishing home care service, where we zero in on the lifeblood of any 24-hour operation: client retention and communication. Our seasoned team, including Dawn, Lisa, and the invaluable Annette, a geriatric care manager with commendable dedication, unveils a treasure trove of wisdom. They un…
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