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The Product Manager

Hannah Clark - The Product Manager

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Successful products don’t happen in a vacuum. Hosted by Hannah Clark, Editor of The Product Manager, this show takes a 360º view of product through the perspectives of those in the inner circle, outer perimeter, and fringes of the product management process. If you manage, design, develop, or market products, expect candid and actionable insights that can guide you through every stage of the product life cycle.
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Being a Product Manager is no easy job. There is so much information on how to do Product well, but we all know that the reality of executing on this is different. We’ll be bringing you a host of Product Managers to talk about the highs, and lows, of their career - and how they’ve overcome the challenges they’ve faced. So whether you’re looking to enter the PM career, learning how to overcome some of these challenges yourself, or just want to grab a bevvy and listen to a bit of PM therapy - ...
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Research has often suffered from shortcuts, assumptions, and poorly conducted user interviews, long before AI entered the picture. While there are concerns about AI exacerbating these issues, today we’re exploring how AI can actually improve research practices by standardizing and democratizing good research at scale. Cori Widen, User Research Lead…
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Is Your Team Truly Agile or Just Faking It? In this energising episode, Evie Brockwell and Michael Palmer sits down with renowned author and consultant Johanna Rothman to unpack what real agility looks like in project management. They dive into the tell-tale signs of "fake agile," why collaboration beats rigid frameworks every time, and how feedbac…
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A seedling and a tree may share the same DNA, but their roles in the ecosystem are vastly different—just like junior and executive product leaders. As leaders climb the ranks, their focus shifts from producing features to providing structure and support that allow teams to thrive. Debbie McMahon, Chief Product Officer at the Financial Times, reflec…
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What happens when machines get smarter… and leaders forget to stay human? In this thought-provoking episode, Arne Kittler unpacks the seismic shift AI is bringing to product management—and why empathy, curiosity, and trust are more crucial than ever. We get real about the risks of blindly chasing efficiency, the messy reality of integrating AI tool…
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Zoom’s journey from a popular video conferencing tool to a household name during the COVID-19 pandemic was followed by a wave of competition. But rather than being overwhelmed, Zoom has embraced new opportunities for innovation, especially with the rise of AI. Smita Hashim, Zoom's Chief Product Officer, shares insights into the company's response t…
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In this episode, we dive into the phenomenon of the "feature factory," where companies focus more on releasing products and features rapidly rather than prioritizing quality or user needs. John Cutler coined the term, and it perfectly captures the feeling many teams face: launching features without a clear understanding of who they’re for or how th…
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In this episode, we catch up with Mariana Antaya, Product Manager at Microsoft, who first joined the show in February 2024. Since then, AI has gone mainstream, the tech job market has shifted, and her career has evolved significantly. Last time, Mariana shared practical advice for aspiring PMs, which became our most downloaded episode ever, and now…
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In this episode of Product Confidential, we sit down with Debbie McMahon, Chief Product Officer at the Financial Times, for a candid conversation about leadership, innovation, and career growth. Debbie breaks down what it really takes to step into a senior leadership role, from navigating company politics to making high-stakes decisions. She shares…
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Navigating AI disruption is like steering a ship—startups move like speedboats, while enterprises must turn the equivalent of a cruise liner. In this episode, host Hannah Clark speaks with Randhir Vieira, Chief Product Officer at Omada Health, about how established companies can adapt to AI-driven change despite their size and complexity. With over…
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How many logins do you use at work each week? If you’re not sure, you’re not alone. A 2024 report found that the average employee uses 36 cloud-based services daily—engineering teams use twice as many! Yet, over half of SaaS licenses go unused, wasting valuable resources. In this episode, host Hannah Clark sits down with Moshe Mikanovsky, founder o…
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What separates successful products from those that flop? In this insightful episode, Evie Brockwell and Michael Palmer sit down with Teresa Torres, a leading expert in product discovery, to uncover the secrets behind building products that truly resonate. They dive into: 🚀 Why products fail and how to prevent it 🔍 The power of assumption testing in…
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Every career path comes with its own set of challenges—you just have to choose your hard. Leading product at a startup, finding product-market fit, and scaling a company is tough, but so is staying stuck in a feature factory. In this episode, host Hannah Clark sits down with Benjamin Berry, CPO of EvolutionIQ, to discuss how he navigated these chal…
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The product industry is constantly evolving, and navigating silos—both across departments and between leadership levels—can make career growth feel like a challenge. Without alignment, collaboration suffers, progress stalls, and figuring out how to advance becomes even harder. In this special panel episode, host Hannah Clark is joined by Melika Hop…
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Buzzwords and trends dominate the product world, but how much of it is just noise? In this episode, Evie Brockwell & Michael Palmer sit down with Mirela Mus to cut through the hype and uncover what truly drives product success. They dive into the risks of blindly following trends, the dangers of over-hiring, and why cultural sensitivity can make or…
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Starting a new job is tough—but stepping into an executive role is a whole different challenge. With high stakes, unrealistic expectations, and all eyes on you, how do you navigate this transition successfully? In this episode, Hannah talks with Yue Zhao, executive coach and founder of The Uncommon Executive, about the realities of executive life, …
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The times are changing, and AI is driving a major shift in how we approach product and leadership. It’s exciting, unpredictable, and inevitable—but how do we navigate this change? Hannah Clark sits down with Greg Petroff, a design thought leader and seasoned executive, to discuss the tools, organizational shifts, and strategies that leaders need to…
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Great product decisions don’t just happen, they’re crafted with careful thought and strategy. In this episode of Product Confidential, Phil Hornby, a seasoned product leader, dives into the critical aspects of product management, with a focus on decision-making and how AI is reshaping these processes. He reflects on the evolution of his book and th…
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Not to get all "check your privileges" on you, but if your organization has an in-house research team, or works with a research firm, or even has just one UXR on staff, you gotta count yourself lucky. According to the 2024 State of Research Report by User Interviews, for every one dedicated researcher, there are five PWDRs—that stands for 'people w…
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Whether you prefer the term data-driven, or data-informed, or data-dazzled, it doesn't matter—today's tech cannot survive without high quality data sets AND the tools to use them effectively. But we also can't afford to think about data as the responsibility of just one or two departments in the organization—instead, we need to be going into 2025 w…
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Feeling overwhelmed by the constant juggle of work, parenting, and life’s demands? In this episode of Product Confidential, hosts Evie Brockwell and Michael Palmer are joined by Hannah Clark. They explore the challenges of maintaining balance amidst the chaos. They discuss the early warning signs of burnout, the power of routine in managing ADHD, a…
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In the age of remote work, product teams can take a lot of forms, and are no longer limited to the talent pool of a specific geographic area. That means many of us are working closely every day with colleagues in completely different time zones, while also building products for customers around the world. And while the ability to connect, collabora…
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Ever wondered what it’s like to manage products in the world of open source software? In this episode of Product Confidential, we dive deep into the fascinating journey of Karl, who transitioned from a Linux enthusiast in college to a product manager at Microsoft. What You’ll Learn: 👉 The evolution of Microsoft’s relationship with open source. 👉 Ch…
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Accessibility often sits uncomfortably on the fringes of roadmap discussions. Many organizations prioritize features with the biggest impact, sidelining those that benefit a smaller percentage of users. Yet, the dialogue on accessibility is not just about inclusion but also intersects with business ethics and market expansion. In this episode, Hann…
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Burning out isn't a matter of 'if' as much as a matter of 'when'. According to Mind the Product, over 80 percent of product managers report experiencing burnout during their careers — and I reckon that number is pretty conservative. As high achievers, we're prone to pushing our limits beyond the breaking point when it comes to our careers. But even…
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Welcome back and happy 2025! "This is a little kickstart to January." We're kicking off with a solo episode from Evie as she dives into her extensive research on burnout in product management, sharing her personal story and insights. It's going to be an interactive, reflective episode so you can make the changes that you want to action this year! W…
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As we wrap up an extraordinary year, join us in reflecting on the highlights of The Product Manager Podcast in 2024. This milestone year included engaging conversations, insightful guests, and a growing audience that recently hit 100,000 downloads. In this special year-end edition, host Hannah Clark and producer Becca Banyard share behind-the-scene…
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If we were to rank the top paradigm shifts in product in the last 10 years, I'd reckon AI and product-led growth would sit at the top of that list. Both concepts really come down to amplifying efficiency, doing more with less. But the real cheat code is bringing them together and using the time saving power of LLMs to enhance your PLG strategy. In …
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My guest today is Tal Raviv, the genius behind the popular course entitled "Build Your Personal PM Productivity System & AI Copilot", which is a pretty fancy name. And it's also a pretty big deal for someone who previously described himself as an AI skeptic. But for Tal, the game changer was figuring out why so many PMs struggle to extract the full…
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As the saying goes, you can lead a horse to water, but you can't make it drink. I think that old chestnut really sums up the product onboarding to adoption pipeline; just because a user has found your product doesn't mean they'll end up paying for it. I get it; it's frustrating when new users seem to arrive at your product, take a sniff, and gallop…
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Pricing is a perennial hot topic. How much value should you provide for free, and at what point should users need to convert into paying customers? How much should you charge, and how often? In this episode, Hannah Clark is joined by Cem Kansu—Head of Product at Duolingo—to explore how Duolingo has navigated challenges in monetization, expansion in…
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Product management is a field that often emphasizes the importance of frameworks. These tools provide a structured approach to the many tasks PMs face daily. However, reliance on frameworks can sometimes inadvertently stifle innovation and critical thinking. In this episode, Hannah Clark is joined by Avrum Laurie—CPO at Felix Health—to explore the …
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Ever felt swamped by the myriad frameworks in product management? We get into all of the details on the pros, the cons (hello imposter syndrome), and how to use frameworks effectively. Our guest is Ed Walsh. Ed is the Head of Product at Zapmap - the UK's leading EV charging platform shares all of his views in this episode. Discover why frameworks a…
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In an era marked by rapid technological change and economic uncertainty, the tech industry once seen as a paragon of stability is now grappling with significant upheaval. In this episode, Hannah Clark is joined by Victoria Ku—ex-Airbnb and former Head of Product & Design at Highnote—to explore the shifting paradigms in the tech industry post-pandem…
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In an era where AI is transforming industries at a rapid pace, product roles infused with AI capabilities are among the most sought-after in tech. If you're looking to break into this sphere or enhance your existing skills, understanding the journey and strategies of those leading the charge can be incredibly beneficial. In this episode, Hannah Cla…
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In the ever-evolving world of technology and product management, leaders are continually seeking the tools and skillsets that will set them apart. One of the most underrated yet essential competencies is emotional intelligence (EI), a trait that can significantly influence team dynamics, decision-making, and leadership effectiveness. In this episod…
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In the fast-paced world of product design, balancing technological advancements with empathy is more critical than ever. In this episode, Hannah Clark is joined by Koji Pereira—VP of Design & Research at Sigma Computing—to offer a unique perspective on this delicate balance. Drawing from his rich career at tech giants like Google, Lyft, and Twitter…
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Many professionals in the tech industry begin their journey in the dynamic world of startups, learning to thrive in fast-paced environments and wearing many hats. However, as career paths evolve, some find themselves curious about the opportunities and unique culture of larger tech companies. In this episode, Hannah Clark is joined by Melika Hope—D…
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In the world of product management, the popular adage "People don't leave bad jobs, they leave bad managers" resonates all too well. As leaders, it’s crucial to prioritize the human connection and support that teams need to foster a thriving work environment. In this episode, Hannah Clark is joined by Nancy Chu—PM Coach—to discuss how compassion pl…
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Product adoption can sometimes feel as elusive as catching lightning in a bottle. There are myriad reasons why users might resist adopting new products, from the fear of change to the comfort of established routines. In this episode, Hannah Clark is joined by George Brooks—Founder and CEO of Crema—to explore these challenges and draw out actionable…
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In an era where artificial intelligence is rapidly transforming various industries, developing expertise in AI product management is becoming indispensable for today's software product managers. In this episode, Hannah Clark is joined by Praveen Gujar—Director of Product at LinkedIn—to share his valuable perspectives on the critical skills needed f…
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In the ever-evolving landscape of product management, growth hacking has become a pivotal challenge for organizations aiming to scale their products effectively. In this episode, Hannah Clark is joined by Samantha Hepler—Principal Product Manager at Procore Technologies—to delve into the intricacies of sustainable growth strategies. Resources from …
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In today's data-driven landscape, organizations often find themselves drowning in a sea of data, yet struggling to glean actionable insights from it. Many companies are eager to label themselves as data-centric, but the reality is that not everyone is equally adept at interpreting and utilizing data effectively. Often, insights are fragmented, and …
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Navigating the world of salary negotiations can be daunting, but mastering this essential skill can significantly impact your career growth. In this episode, Hannah Clark is joined by Josh Doody—Salary Negotiation Coach for High Earners—to share strategies that can help job seekers potentially secure thousands of dollars more in compensation, and a…
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Join us in this engaging episode as we sit down with Claire, the Director of Sustainable Business Consulting at Transform. Claire shares her inspiring journey from her early passion for sustainability, her roles in digital product spaces, to her current position at Transform. She delves into the concept of digital sustainability, the environmental …
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You've probably come across the statement that product managers are, in a sense, the CEOs of their products. While opinions on this can vary, one thing is for certain: being a PM equips you with a range of invaluable skills that can someday make you an excellent CEO. In this episode, Hannah Clark is joined by Dani Grant—Co-founder & CEO of Jam.dev—…
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We’ve all experienced it: the frustration of a poorly designed product or service. But what sets apart the truly exceptional user experiences from the merely satisfactory ones? In this episode, Hannah Clark is joined by Jared Spool—Maker of Awesomeness at Center Centre—to delve into the nuances of UX design, exploring the gap between meeting expect…
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Can understanding users' real-life experiences transform your product development strategy? In this episode, Hannah Clark is joined by Kevin Gentry—Principal Product Manager at Hilton Grand Vacations, & Co-founder and Host of the Product Coffee Podcast—to unveil his well-honed playbook for sourcing user insights, rooted in the principles of "The Mo…
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In the rapidly evolving field of product management, the blend of qualitative and quantitative research is essential for making informed decisions. The challenge, however, lies in how to effectively combine these two approaches to paint an accurate picture of user needs and behaviors. In this episode, Hannah Clark is joined by Laura Klein—Principal…
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In the fast-paced world of Agile organizations, experimentation is the lifeblood of innovation and progress. However, the reality is that not all experiments yield positive outcomes. In this episode, Hannah Clark is joined by Manuel Da Costa—Founder of Effective Experiments—to shed light on the phenomenon known as the product-process gap and discus…
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The COVID-19 pandemic disrupted lives and economies worldwide, but it also accelerated the evolution of certain companies into essential services. Instacart is a prime example of this transformation. In this episode, Hannah Clark is joined by Daniel Danker—CPO at Instacart—to shed light on Instacart’s journey from a convenience service to a lifelin…
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