A journey through the mind of Mapitse, discussing issues in the world and in our personal lives, as well as understanding how they affect young people.
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Journey Map, a community of techies, designers and entrepreneurs with a shared appreciation for tacos
Soshal, an agency that builds digital products, designs brands, and launches marketing campaigns. Also polite Canadians.
Journey Map the audio experience that deconstructs the career paths taken by some of the world’s most interesting people. Hosted by Dave Hale. Produced by Craft&Crew.
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From the creators and host of the award-winning The Agile Brand with Greg Kihlström podcast, comes B2B Agility™, a podcast focused on how B2B marketers and the brands they represent become category leaders and drive optimal results for the business and their customers. The show looks at B2B success in a variety of ways, all with a focus on the intersection of sales, marketing & technology. Guests will represent brands, consultancies, and platforms that enable B2B marketers to do their best work.
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What does it take to create experiences customers love, craft campaigns that captivate, and drive measurable results? Insights Unlocked features candid conversations with the builders, creators, and innovators driving some of the world’s most impactful digital transformations. Tailored for marketing, product, UX and CX leaders, each episode delivers actionable insights to help you create customer-first strategies and stay ahead in today’s competitive landscape. Each episode is about 30 minut ...
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Podcast Description for *Map the Gap Welcome to *Map the Gap*, the go-to podcast for leaders and innovators in facility management, digital mapping, and visitor engagement strategies. Hosted by industry experts, this podcast dives deep into the transformative power of technology in creating smarter, more connected spaces. Each episode explores cutting-edge trends in facility management, the impact of digital twin technology, and strategies for optimizing visitor and employee experiences. Fro ...
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You are becoming someone. Question is, are you becoming someone you are proud of? At the end of the day, every man wants to feel proud of who he sees in the mirror. That's why we exist. Becoming Men is a road map for the masculine journey. We empower and equip good men to become the epic men God created them to be. Previous podcast guests include John Eldredge, Gary Thomas, Joseph Warren, Allen Parr, Dr. Joe Martin, Ryan Michler, Jason Vallotton, Jerrad Lopes, Dr. Billy Alsbrooks and more!
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Welcome to “The Customer Success Playbook,” a fresh podcast initiative spearheaded by Kevin Metzger and Roman Trebon. Immerse yourself with us in the dynamic realm of customer success, where we unravel the latest insights, inspirations, and wisdom from recognized leaders in the Customer Success domain. Our journey began with a simple yet profound belief: that meaningful conversations can significantly impact our professional trajectory. With this ethos, we’ve embarked on a mission to bring t ...
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The experiences of customers, patients, citizens, employees... are key to your organization’s success and therefore should be coordinated very carefully. This podcast is your go-to-place to learn about how to design human-centered services and get advice from practitioners. Read more about experience innovation on https://www.smaply.com/blog or create your own journey maps, personas and stakeholder maps on https://www.smaply.com
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Looking for ways to grow your natural food business or farm business into a strong local, regional or national brand? Find actionable tips and insights from Food Brand Strategist, Katie Mleziva, to DEFINE, ALIGN, & ACTIVATE your brand strategy to set your food brand apart and align everything you do around that North Star. Focusing on cohesive, compelling, and consistent food branding will help you build a business you love and make meaningful connections with your ideal audience, team, buye ...
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Hang out with Matt & Mandy as they embark on their journey they call life "without a map". Topics of current events, Crazy funny stories, Contests, finding the humor in life, and random radio show games are just a taste of what to expect while listening. If you don't smirk at least once, feel free to send hate mail.
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Brought to you by Help Scout's Mat Patterson, The Supportive is a new monthly show for the customer-centric leaders of today and tomorrow. Tune in for tons of customer experience insights, practical tips, expert advice, and a bit of fun. (Also dad jokes).
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PodcastDX is an interview based weekly series. Guests share experience based medical insight for our global audience. We have found that many people are looking for a platform, a way to share their voice and the story that their health journey has created. Each one is unique since even with the same diagnosis, symptoms and the way each person will react to a diagnosis, is different. Sharing what they have experienced and overcome is a powerful way our guests can teach others with similar ail ...
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Customer onboarding in B2B SaaS is changing fast, but the resources for onboarding teams? Not so much. That's why we're kicking off Onboarding Therapy, a podcast that tackles the real challenges onboarding teams face every day.
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Dive deep into the dynamic marketing realm in the digital age with The Backstory on Marketing and AI, hosted by Guy Powell, the visionary President of ProRelevant Marketing Solutions. This enlightening podcast is your gateway to understanding the intricate interplay between data-driven marketing strategies and cutting-edge AI technologies. Each episode brings to the table candid and insightful conversations with some of the industry's most influential leaders and analytics experts. They shar ...
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Hosted by GCU adjunct instructor and professional instructional designer Jackie Pelegrin, this podcast explores instructional design, e-learning, and how to bring faith-based principles into your work. Tune in for expert tips, real-world insights, and inspiring stories from alumni and leaders in the field.
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Mutiny & Meridian: The Magellan Voyage is a limited podcast series that follows Ferdinand Magellan’s epic 1519–1522 voyage from Spain’s royal courts to the shores of the Pacific and back. Blending rigorous historical research with cinematic storytelling, each episode traces the expedition’s dramatic turns—family betrayals, a deadly mutiny in Patagonia, the discovery of the Strait that bears his name, and Magellan’s final stand in the Philippines. Along the way, we delve into the human storie ...
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Charm Diamond Centres proudly presents The Canadian Love Map. This podcast is on a mission to tell Canada’s love stories. Everyday stories of discovery, loss, curiosity, and love. Real people overcoming differences, distance, and doubt. Stories that are rich in character, colourful in setting, raw in honesty and inspiring in their complexity. Love isn’t a straight line. It’s complex. It’s a journey. And everyone needs a good love story. Join author, former news anchor, and lifelong storytell ...
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The Discovery Map Travel Podcast takes you on a journey each week to a unique destination through the eyes of someone who is an expert on that area. Join us as we dissect each locale and get down to what each place is really about and exactly why we would want to experience it. You never know what you might find out, you might just be inspired to add a destination to your bucket list that you have never considered before.
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I deliver bite-sized episodes every two weeks that each dive into a single solution, showcasing the tech stacks and workflows top support pros use to tackle challenges and optimize their customer and team experience. Sign up to get access to our full downloadable library of support playbooks and templates!
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Welcome to the Subscription League podcast hosted by Purchasely, a world-class no-code Growth Platform for Subscription Apps. Drawing on the industry experience of Purchasely’s three award-winning founders, we sit down with CEOs, innovators, and experts to discuss hands-on experiences, pitfalls, and actionable insights and strategies for success. This podcast aims to guide you through your app subscription business journey.
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Welcome to Marketing Deep Dive, the podcast where AI hosts bring marketing education to life. In each 10-minute episode, we tackle one marketing topic, breaking down complex concepts into engaging and easy-to-understand discussions. Perfect for marketing professionals, entrepreneurs, and enthusiasts, this show provides actionable insights, real-world examples, and lively conversations to help you stay ahead in the ever-evolving world of marketing. Whether it's SEO, branding, digital ads, or ...
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Banking on Growth is a podcast for bankers and financial advisors operating in community-based banks and credit unions. Throughout this podcast, we'll chat with financial industry professionals and thought leaders at the forefront of developing creative solutions to assist community banks in delivering financial advisory services to their clients with the goal of helping the institution grow. We'll examine the most recent industry developments, technology, and best practices for providing hi ...
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Welcome to the Delighted Customers Podcast, your go-to resource for practical insights and thought leadership in enhancing customer experiences. Recently ranked in the top 20 on Apple’s Management charts in the US, we bring you discussions with top experts aimed at empowering leaders to elevate customer experience.
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Since 2020 a News Organization About City Life. We’re nonpartisan dedicated and committed to serving the public and our community.
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Businesses everywhere are struggling with change due to digital disruption. They are now at an inflection point: give up obsolete marketing practices, or risk being denied a meaningful role in the lives of people. The goal is no longer to amplify the voice of the brand – it is to serve the needs and interests of customers at every stage of the relationship lifecycle. This new marketing model is characterized by the strategic embrace of Customer First Thinking, where the emphasis is on delive ...
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Each week cartophiles come together to discuss Map porn! Hosted on Acast. See acast.com/privacy for more information.
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Amanda Yaniz, Director of Marketing and Kelsey Ramsey, Director of digital strategies discuss all aspects of being an independent insurance agent other than writing insurance policies. This means we will cover topics about digital strategies, sales, marketing, agency management, agency growth strategies, and so much more.
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Word Journeys is a podcast about etymology and the surprising stories behind the origins of English words. English is constantly evolving and the meanings of words are always shifting. In each episode, we take words united by a common theme and explore how they made their way into English and the historical circumstances which shaped their definitions. For more information or to contact us, visit www.wordjourneyspodcast.com. If you would like to contribute to the show and want to see the per ...
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Ever feel like your marketing strategy and business plan is a maze of endless to-dos? MAPPED OUT is your GPS to breakthrough growth, minus the headaches. Think of us as your savvy road trip companions who've not only survived the marketing wilderness—we've mastered it. Lauren and Aurrie here, battle-tested marketers who've built businesses from the ground up. We're ditching the fluff and corporate-speak to give you the real deal: strategies that actually work, stories from the trenches, and ...
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Where every strange placename has a story worth telling. Ever passed through a village called Bottom Flash or Scratchy Bottom and wondered how it got its name? Get ready to raise your eyebrows and stifle your giggles! Weird & Wonderful England takes you on a cheeky, charming, and often hilarious tour of the country’s most outlandish placenames. From the mildly naughty to the delightfully bizarre, each episode explores the history, local legends, and folklore behind these unforgettable names. ...
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Intevity's point of view on Digital Transformation
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Every Monday, Jack Chambers-Ward has in-depth conversations with SEO experts from around the world. Covering topics from attribution in GA4 to networking tips for introverts and everything in between. Search With Candour the perfect way to kickstart your working week!
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Slow wild radio from the Outside. Journeys by words and a little music. Original content that you're unlikely to hear anywhere else. Short stories, some based on real life events and some not. Interviews with extraordinary people. Interviews with ordinary people. Noises and sounds. Original music. Mental health, drug use, sex and death. Life, light, serenity, surrealism and hope. Made for interested ears by people with no voice. Contributions encouraged. Voyeurs delight. Hidden. microphones. ...
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Question time dude, have you ever looked at a Marriage where the husband and wife appear to be best friends and wondered “How can I get that?” Maybe you have thought about your marriage and wondered "Is this as good as it gets"? The truth is, your marriage can be AS GOOD AS YOU WANT IT TO BE. The Man vs Marriage podcast is the Man's guide to creating the best version of yourself and being proud of who you are and what you are becoming. We offer you the road map to what you want in a fulfilli ...
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Welcome to Natural Friends, a podcast where three friends (Greg, Casey, and Bruce) journey together re-watching Supernatural. Each week we will discuss one episode while diving into the lore and behind the scenes trivia. Is this the best podcast ever? Probably not. We are... NATURAL FRIENDS! Find us on: Facebook https://www.facebook.com/natfriendspod Instagram https://instagram.com/naturalfriendspodcast/ Twitter https://twitter.com/natfriendspod Follow the journey so far on our map https://d ...
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This journey is full of adventures, traps, threats, and.....(suspense). Join Ryan Reeve on this adventurous journey to find what he is looking for.
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How do you learn to be human if there's no-one around to teach you? A hopepunk podcast following the journey of a little satellite trying to understand what has happened after Earth stops returning his calls. New episodes Mondays
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You've been in the HR trenches for years. Now, are you ready to look toward the future? Join host, Meghan M Biro on the #WorkTrends podcast from TalentCulture as she talks about how work is changing. You'll get all the news you need to stay current, and hear from leading experts, HR tech vendors and HR practitioners about what inspires them. Join us on Twitter every Wednesday at 1:30 pm Eastern for a live chat using the hashtag #WorkTrends.
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The Road Map Back To You gives you tools, wisdom and insights to support you in finding peace of mind and reshaping your inner world. If you are a professional, business owner, educator, consultant, CEO, director, entrepreneur this podcast attracts avid seekers and deep thinkers. If you are feeling stuck or disconnected this podcast is for you. This Podcast features experts and high performers from different fields sharing key transformational tools. The Road Map Back To You is hosted by Bha ...
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We shorten the learning curve of business ownership by bringing on entrepreneurs, leaders, and innovators to share their stories, challenges, leadership practices, and winning strategies. Welcome to ‘The Business Owner’s Journey', the podcast that’s here to help you navigate your way in the world of business ownership. Hosted by 20+ year entrepreneur, Nick Berry. Nick interviews entrepreneurs, leaders, and innovators to share their personal stories, challenges, leadership, and strategies fro ...
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Jump into the Blue Mini Van with host, Tobie Windham. Take a little trip with his friends as they discuss the moments in their lives that have shaped their future. The Blue Mini Van for the whole community. Insightful, Fly, and funny. Dope people ride and talk about all the twists, turns, detours, and speed bumps on the journey. The road map looks different from person to person, and Tobie’s excited to share that the road bumps are uniquely created for you. Hop in and Let’s ride.
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Inchstones Podcast: A Raw, Unfiltered Space for the Real Stories of Neurodivergent Parenting. This isn’t a parenting podcast wrapped in a perfect bow. Inchstones is the space where we speak the truth—the messy, painful, beautiful, and unfiltered reality of raising neurodivergent children. Each episode takes you inside the rawest conversations—whether it’s a mother navigating an autism diagnosis, a father redefining what strength means, or a family learning to celebrate victories the world do ...
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sinners to saints is a podcast that brings together a Diverse group of believers from all background’s to discuss their thought’s and experiences on faith and topics of interest related to Christianity. Each episode features interviews and discussion with individuals who offer insight into how there faith has changed there lives, This podcast strives to serve as a inclusive resource for the sinners to saints community so listeners can benefit from thought provoking conversation and inspiring ...
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This is a podcast documenting the mission to a million. My mission is to a million dollar mind, body, and bank account. Your mission to a million can be whatever you want it to be. Regardless, this road map will help you on your journey to reach those millions!
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One Poem a Day Won't Kill You
The Desmond-Fish Public Library & The Highlands Current, hosted by Ryan Biracree
A podcasting partnership between the Desmond-Fish Public Library and the Highlands Current, offering a poem a day during National Poetry Month, read by community members in Philipstown, NY and Beacon, NY. Hosted by librarian Ryan Biracree.
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New Artwork "Abstract Futures" Maps a Journey at 42 St-Grand Central Station
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From Parking Lot to Purchase — Rethinking the Retail Journey
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4:42In this episode of Map the Gap, we explore a critical question for every mall operator, retail experience manager, and commercial space planner: How easy is it for your visitors to actually find what they came for? From parking headaches to confusing floor plans, poor navigation doesn’t just frustrate shoppers — it costs businesses valuable convers…
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How customer journey mapping and storytelling unlock innovation at G2
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34:17Episode web page: https://bit.ly/4l9JDil ----------------------- Got a question? Want to recommend a guest? Or do you want to tell me how the show can be better? Send me a voice message via email at [email protected] ----------------------- In this Insights Unlocked episode, UserTesting’s Jason Giles sits down with Dane Howard, Vice President…
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Episode 24: A Guide to Empathy and Journey Maps
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16:09Send Jackie a Text Message Welcome to Episode 24 of the Designing with Love podcast, where I provide the key details about empathy and journey maps. In the episode, I describe how to create them, the benefits of using them when designing learning experiences, along with some best practices. Episode Links: Please check out the resources and template…
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Mapping user journeys with Grace Frohlich
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57:53Jack Chambers-Ward is joined by guest Grace Frohlich, SEO Senior Manager at Brainlabs, to explore how to map user journeys and understand customer paths in search. Grace also shares insights into using AI to create detailed user personas and map motivations behind searches and practical steps for tracking user journeys and keyword tagging to enhanc…
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What’s your plan for this summer? Enjoying the water? Going camping? Firing up the grill? Whatever you prefer, we have safety steps to follow. And don’t forget your furry friends. There are steps you can take to help keep them safe too. Skin safety Children's skin is more susceptible to sunburns and UV damage from the sun than adults. Before going …
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April 29, 2025 - "Instructions on Not Giving Up" by Ada Limon, read by Allison Hague and Marilyn Young
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3:45April 29, 2025 - "Instructions on Not Giving Up" by Ada Limon, read by Allison Hague and Marilyn Young by The Desmond-Fish Public Library & The Highlands Current, hosted by Ryan BiracreeBy The Desmond-Fish Public Library & The Highlands Current, hosted by Ryan Biracree
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April 28, 2025 - "Litany" by Billy Collins, read by Jonathan Wendell Townsend-Pitt
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3:10April 28, 2025 - "Litany" by Billy Collins, read by Jonathan Wendell Townsend-Pitt by The Desmond-Fish Public Library & The Highlands Current, hosted by Ryan BiracreeBy The Desmond-Fish Public Library & The Highlands Current, hosted by Ryan Biracree
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April 27, 2025 - "Casey at the Bat" by Ernest Thayer, read by Wendy DeGiglio
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5:43April 27, 2025 - "Casey at the Bat" by Ernest Thayer, read by Wendy DeGiglio by The Desmond-Fish Public Library & The Highlands Current, hosted by Ryan BiracreeBy The Desmond-Fish Public Library & The Highlands Current, hosted by Ryan Biracree
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Ellis Island Honors Society Announces The 2025 Ellis Island Medals of Honor Recipients
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Tribeca Festival 2025 Announces Audio Storytelling Lineup
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Australians Isabella Nichols and Jack Robinson Claim Victory at Rip Curl Pro Bells Beach Presented by Bonsoy
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In this episode of The Backstory on Marketing and AI, we uncover how Marla Schilling at Zayo is using AI to dramatically enhance marketing performance. Learn how her team increased blog traffic by 160% and improved social media engagement by 90% by integrating AI into their content and social workflows. Discover how AI-enabled Market Research power…
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Low-Budget, Big Impact: The Guerrilla Marketing Playbook
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9:57In a world saturated with traditional marketing methods, standing out can feel like a daunting task. That’s where guerrilla marketing comes in—offering bold, creative, and often low-cost strategies that capture attention in unexpected ways. In this episode of Marketing Deep Dive, we explore the core principles of guerrilla marketing, such as innova…
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Designing AI products: Insights from Figma's 2025 report
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32:43Episode web page: https://bit.ly/4400s9a ----------------------- Got a question? Want to recommend a guest? Or do you want to tell me how the show can be better? Send me a voice message via email at [email protected] ----------------------- In this episode of Insights Unlocked, Jason Giles, VP of Design at UserTesting, chats with Andrew Hogan…
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10 BRUTAL Reasons You're Stuck In a Rut (and how to get out of it!)
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27:28Stuck in a rut? You’re not alone—but staying stuck isn’t neutral. It’s dangerous. In this episode of The Becoming Men Podcast, Ray De La Nuez unpacks 10 brutally honest reasons why you might be spinning your wheels—and more importantly, how to break out of you're rut starting today. If you’re serious about becoming the man God created y…
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Customer Success Playbook S3 E49 - Joe Di Grande - Tech Touch
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7:43Send us a text Ready to rethink your approach to customer success without draining your budget? In this episode of the Customer Success Playbook, hosts Roman Trebon and Kevin Metzger sit down with Joe Di Grande, founder of Joe DE's Tech Touch, to demystify tech touch strategies. Joe shares practical methods for building a tech touch framework even …
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Maximise Your SEO with AI Agents: Insights from Tom Winter of SEO Wind
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59:02Join Jack Chambers-Ward in this episode of Search with Candour as he sits down with Tom Winter from SEO Wind to discuss the future of SEO and AI agents. Discover how AI agents can optimise your workflow and solve problems using multiple tools. Tom breaks down the technical aspects and practical applications of AI in SEO, touching on keyword cluster…
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Episode 25: The Benefits and Drawbacks of User Surveys
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11:34Send Jackie a Text Message Welcome to Episode 25 of the Designing with Love podcast, where I cover the benefits and drawbacks of using user surveys when designing learning experiences. In the episode, I also describe the most effective types of surveys you can incorporate to help ensure you obtain the data you need from your learners. Episode Links…
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New Davis Center at the Harlem Meer Officially Unveiled Following $160 Million Transformation
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The New York Historical Launches a Campaign to Honor the 250th Anniversary of the United States’ Founding in 2026
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NYC Pride Unveils Grand Marshals for 2025 March
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Tribeca Festival 2025 Announces Immersive Program: "In Search of Us," in Partnership with Onassis ONX and Agog
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Museum of Arts and Design to Present Designing Motherhood: Things that Make and Break Our Births
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The Brooklyn Museum Announces Summer Exhibitions featuring Red Grooms, Mimi Gross, and The Ruckus Construction Company; Christian Marclay; and Melissa Joseph
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April 26, 2025 - "Sonnet" by Alice Moore Dunbar-Nelson, read by Frances Donahue
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2:38April 26, 2025 - "Sonnet" by Alice Moore Dunbar-Nelson, read by Frances Donahue by The Desmond-Fish Public Library & The Highlands Current, hosted by Ryan BiracreeBy The Desmond-Fish Public Library & The Highlands Current, hosted by Ryan Biracree
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April 25, 2025 - "This is Just to Say" by William Carlos Williams, read by Chris Valle
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2:05April 25, 2025 - "This is Just to Say" by William Carlos Williams, read by Chris Valle by The Desmond-Fish Public Library & The Highlands Current, hosted by Ryan BiracreeBy The Desmond-Fish Public Library & The Highlands Current, hosted by Ryan Biracree
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April 24, 2025 - "The More It Snows" by A. A. Milne, read by Russon Danicich
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2:08April 24, 2025 - "The More It Snows" by A. A. Milne, read by Russon Danicich by The Desmond-Fish Public Library & The Highlands Current, hosted by Ryan BiracreeBy The Desmond-Fish Public Library & The Highlands Current, hosted by Ryan Biracree
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April 23, 2025 - "The Tyger" by William Blake, read by Magdalena Morningfire
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3:11April 23, 2025 - "The Tyger" by William Blake, read by Magdalena Morningfire by The Desmond-Fish Public Library & The Highlands Current, hosted by Ryan BiracreeBy The Desmond-Fish Public Library & The Highlands Current, hosted by Ryan Biracree
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129. Too Busy for Marketing? 3 Steps to Create On-Brand Content Faster
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13:18When you’re running a food business, marketing can easily fall to the bottom of your list—especially during busy seasons. But consistency matters, and your brand strategy can be the lifeline that helps you stay visible without starting from scratch. In this episode, I share a 3-step approach to creating aligned content faster, so you can stay consi…
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ENCORE: How Technology Enables a Deeper Look at Organizational Culture
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20:00This is an encore podcast presentation previously aired on March 7th, 2025. In this episode, we explore the evolving role of organizational culture and how technology is reshaping the employee experience. From recognition and rewards to real-time data insights, traditionally HR-owned programs are now powerful tools that can map and measure company …
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Customer Success Playbook S3 E48 - Mary Schmid - AI, Empathy and the Future!
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13:45Send us a text In the final chapter of a compelling three-part series on the Customer Success Playbook, hosts Kevin Metzger and Roman Trebon sit down once more with communication strategist Mary Schmid to explore whether artificial intelligence can play a meaningful role in building trust. With AI Fridays in full swing, the conversation veers into …
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Episode 10 — Inside Buzzsprout support with Priscilla Brooke
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42:54Priscilla Brooke leads a team of support experts to help podcasters run, distribute, and grow their shows. In this episode she talks about her journey into support, and her approach to service at Buzzsprout.
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Governors Island Arts Announces 2025 Season
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Learn more at TheCityLife.org
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AMNH Announces New Hayden Planetarium Space Show in June 2025
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Initial 2025 Open Streets and Programming for Car-Free Earth Day
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Fuhgeddaboudit: Limited Batch of Street Signs to Celebrate Catchy Borough Signage Exiting Brooklyn
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Personalization at Scale: An Interview with Mark Abraham, Global Leader, Boston Consulting Group
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1:07:18Personalization at scale has long been a dream of marketers. But until recently it has been more superficial than helpful, constrained by legacy technology and processes. Today, however, AI makes it easier to do than ever before. Now the only thing holding marketers back, according to personalization expert Mark Abraham, is their campaign mindset.…
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The Apollo Announces Host and Honorees for 2025 Spring Benefit
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7:05Learn more at TheCityLife.org
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The Schomburg Center for Research in Black Culture Turns 100
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15:24Learn more at TheCityLife.org
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Tribeca Festival 2025 Announces Short Film Lineup
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20:30Learn more at TheCityLife.org
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In this episode of The Backstory on Marketing and AI, we spotlight an AI-native advertising platform that’s reshaping how marketers approach media buying and personalization. Learn how NextRoll powers over 150 billion buyer predictions daily and helps marketers optimize spend across web, social, CTV, and more. Discover how AI-enabled market researc…
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In this episode of #WorkTrends, join us as we discuss how AI is shaping HR functions throughout the industry. We understand your curiosity, and we want to help answer your questions! We will explore the next chapter of AI integration and how it’s addressing challenges and offering solutions that will undoubtedly change the landscape. No matter your…
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Today's story comes from Felice and Willow Gladue, from Beaumont, AB. What began as Felice’s personal journey to reconnect with her heritage soon became a shared passion with her daughter Willow, who unexpectedly discovered her love for the Red River Jig. From family roots tracing back to Louis Riel, to kitchen-table stories and fiddle-fueled perfo…
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#132 David vs. Goliath: Competing with the Big Banks on Customer Experience
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30:28What does it really take for smaller banks and mid-sized businesses to triumph over industry giants while still delivering exceptional customer experiences? This burning question lies at the heart of the latest episode of the Delighted Customers podcast, where we dig deep into the unique advantages that smaller organizations hold in fostering emoti…
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