Best Quest Diagnostics® Podcasts (2025)

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EP138: Maersk - How to Tailor Talent Strategies for Global Markets 16:49

4d ago16:49

16:49

In this episode, Gautam Shetty, Regional Head of Talent Acquisition APAC / Africa / Latin America and Global Head of Employer Branding from A.P. Moller Maersk, unpacks how to collaborate with hiring managers, tailor talent strategies for global markets, and craft an authentic employer brand that attracts top candidates. Learn why the human touch st…

1
EP137: LMAX Group - How They Upskill for Rapid Industry Change 17:47

11d ago17:47

17:47

Building a robust learning plan and ensuring new hires thrive in FinTech. Join us for an insightful conversation with Aaisha Knights-Ihediwa, Chief People Officer, SVP from LMAX Group as we dive into the strategies powering talent acquisition and growth in the fast-evolving FinTech industry! In this episode, we explore: ✅ Upskilling for the Future …

1
EP136: Riot Games - How to Keep Building a Diverse Pipeline 21:13

19d ago21:13

21:13

Discover how HR Business Partners (HRBPs) in the APAC region leverage data and DEIB to shape the future of work! In this insightful conversation, Rajashree Chandramogan, APAC HR Business Partner at Riot Games shares her expertise on blending quantitative survey data with qualitative insights to uncover what employees truly need. Beyond the numbers.…

1
EP135: Alooba - How to Navigate the Surge in AI Job Demand 23:29

26d ago23:29

23:29

AI-related jobs have surged by over 373%. But are recruiters and agencies equipped to handle the demand? In this episode, Tim Freestone, founder of Alooba, shares why traditional recruitment models are struggling to keep pace with the rapid evolution of AI roles. From the generalist nature of recruiting teams to the complexity of assessing fast-cha…

1
Workshop Efficiency Mythys: Why Weight Jobs Don't Equal Faster Work 23:52

1M ago23:52

23:52

In this episode we address the common misconception that weight jobs lead to faster work. The discussion covers why hovering doesn't expedite repairs, the impacts of context shifting on diagnostic tasks, and effective strategies for managing customer expectations. Andrew shares practical insights and anecdotes, including an innovative solution from…

1
EP134: Ford Motor Company - How to Personalize EX 23:37

1M ago23:37

23:37

How can we make work feel personal? In this episode, Dr.Kalifa Oliver, Global Director, Employee Experience (EX) Analytics Strategy at Ford Motor Company, dives into the art of personalizing employee experience with insights from customer strategies. From treating employees as individuals—not a monolith—to rethinking HR beyond transactions, Kalifa …

1
Automotive workshop efficiency, problem solving techniques that get results. 20:35

2M ago20:35

20:35

This episode tackles the myth about meeting and exceeding customer expectations in the automotive workshop environment. Andrew argues that true efficiency and customer satisfaction stem from installing expectations before exceeding them, rather than just meeting or surpassing them post-hoc. The discussion covers the importance of structured thinkin…

1
EP133: Quest Diagnostics - How Data Drives HR Tech Decisions 29:04

2M ago29:04

29:04

How can data storytelling transform HR decision-making? Why is a dynamic technology roadmap crucial for HR transformation? In this insightful conversation, Hubert Winter, Senior Director, HR Technology at Quest Diagnostics, shares expert advice on leveraging data, improving hiring processes, and building an adaptable HR tech strategy. Other Topics …

1
EP132: exaqueo - Aligning Employer Brand with EX 19:03

2M ago19:03

19:03

This week, we are joined by Shannon Smedstad, former Managing Director, Experience at exaqueo shares valuable insights on employer branding, from its impact on candidate engagement to aligning brand promises with employee experiences. Key topics in this episode: 💡Common misconceptions about employer branding 💡Key touchpoints in the employee lifecyc…

1
Unlocking Efficiency in Automotive Workshops: Strategies For Effective Problem Solving and Diagnostic Techniques 20:20

2M ago20:20

20:20

In this episode we discuss strategies for improving problem-solving and diagnostic techniques in automotive workshops. We examine the importance of quality job card information and address the myth that customer-provided descriptions are always sufficient. We underscore how crucial it is for service advisors to gather specific, tested, and actionab…

1
EP131: Aligned Recruitment - How to Recruit Faster and Smarter 12:37

2M ago12:37

12:37

Master faster, smarter recruiting. Our guest, Julia Arpag, CEO & Founder of Aligned Recruitment, shares how she built a high-performing recruitment firm from the ground up and scaled it to $750K+ in revenue in just 15 months. She reveals the exact strategies that help her team deliver quality hires fast and how you can do the same. In this episode,…

1
EP130: Vodacom - How to Integrate TA and Employer Branding 16:26

2M ago16:26

16:26

In this episode, Seshni Pather, Lead of Talent Acquisition and Employer Branding at Vodacom, dives into the integration of talent acquisition and employer branding at the company. She explains that talent aquisition requirements are linked to the business strategy, including gender, youth, and technology. What you'll learn: ✅ Key challenges and str…

1
Debunking the Myth: Why Knowledge Doesn’t Always Equal Action in Automotive Repairs 17:28

2M ago17:28

17:28

We delve into the common misconception that knowledge automatically translates to action in automotive workshops. We uncover the reasons why information alone is not enough to spark performance. We emphasise the importance of understanding the relationship between beliefs and behaviour to improve workshop efficiency. Highlights include a compelling…

1
EP129: Capital One - How to Leverage Brand Recognition in Hiring 19:27

2M ago19:27

19:27

In this episode, Delfina Stabile, Director of Recruiting at Capital One, dives deep into the company’s exciting expansion strategy in Mexico, including the creation of a cutting-edge tech hub aimed at serving the US market. She reveals the challenges of building brand recognition in a new region and how outbound sourcing plays a crucial role in the…

1
EP128: HR Ways - How to Source and Retain Tech Talent 21:19

3M ago21:19

21:19

Sourcing and maintaining candidate relationships in tech recruitment is no easy feat. In this episode, Madeeha Shameem, Co-Founder & Chief Operating Officer at HR Ways, shares insights on how they effectively source top tech talent using LinkedIn and their internal database. She dives into the challenges of keeping strong relationships with both ca…

1
The Myth of Action: How to Improve Efficiency and Effectiveness in Automotive Repairs 18:32

3M ago18:32

18:32

We discuss the myth that being busy means being effective in automotive repairs. Andrew emphasises the need for correct action and structured thinking over mere busyness. We explore diagnostic strategies, the importance of pausing to think, and how technicians can improve problem-solving skills. Practical insights and anecdotes illustrate how effic…

1
EP 127: TalentMatch Africa - How to Deliver Values to Clients 20:27

3M ago20:27

20:27

In this episode, Gerard Holland, CEO of TalentMatch Africa, shares his vision for unlocking the untapped potential of Africa’s workforce. By expanding his business, Gerard is bridging the gap between skilled African talent and remote opportunities across the globe. He highlights the immense talent pool in Africa, particularly in tech, finance, and …

1
EP 126: Recruiting Gym - How Sharing Benefits Recruiters 22:25

3M ago22:25

22:25

The Power of Collaboration in Recruitment In this episode, Angela Cripps, Managing Director and Owner of Recruiting Gym, discusses the importance of collaboration and community support in the recruitment industry. She shares how Recruiting Gym fosters a culture of knowledge-sharing, teamwork, and mutual support among members to achieve greater succ…

1
Debunking Common Myths in Automotive Workshops: Boost Productivity! 24:06

3M ago24:06

24:06

We delve into the concept of 'true myths'—commonly held beliefs that are only partially true or entirely false—and their impact on productivity in automotive workshops. The discussion kicks off with an exploration of the myth that 'not spending money equals saving money,' using real-world examples to illustrate how this false economy can cost busin…

1
EP125: Semrush - How to Make Employer Branding Stand Out 17:38

3M ago17:38

17:38

Why Does Employer Branding Matter? 🤔 In this episode, we dive into the what, why, and how of employer branding with Yana Romanova, Head of Employer Brand at Semrush. Yana shares her expertise on building impactful strategies by blending a global vision with tailored local approaches that resonate with key stakeholders. Discover Yana’s proven method…

1
EP124: Sanofi - How to Balance Automation and Human Touch 31:44

4M ago31:44

31:44

In this insightful episode, Rohit Joshi, Global Head of Talent Acquisition at Sanofi, shares his expertise on harmonizing automation and the human touch in recruitment. He highlights how automation drives efficiency but emphasizes that meaningful, human-led interactions are essential to creating a positive candidate experience. Rohit also stresses …

1
Integrating Blood-Based Biomarkers for Alzheimer’s Risk Assessment 26:31

4M ago26:31

26:31

In this episode of Results are In by Quest Diagnostics, Amanda Benson is joined by Dr. Michael Racke, Medical Director for Neurology at Quest Diagnostics, to discuss the groundbreaking role blood-based biomarkers play in assessing Alzheimer’s disease risk. Dr. Racke shares his expert insights on how these biomarkers are revolutionizing early risk d…

1
EP123: True Talent - How to Act as Valued Partners 20:30

4M ago20:30

20:30

Are you just taking orders, or are you truly adding value as a recruiter? In this episode, we dive deep with Brittany Zamani, founder and CEO of True Talent, as she shares her insights on what sets top-performing recruiters apart. Brittany highlights how passion, curiosity, and understanding the business impact of recruitment can make all the diffe…

1
Welcome to The Results Are In 1:16

4M ago1:16

1:16

Welcome to The Results Are In from Quest Diagnostics, where host Amanda Benson dives into the critical role of diagnostics in shaping the future of healthcare. Join industry-leading experts as they explore how comprehensive testing supports faster, more effective care and drives better patient outcomes across a wide range of clinical areas. From un…

1
EP122: PayPal - Balancing Dream Lists with Realistic Needs 17:31

5M ago17:31

17:31

In this episode, Tyler Briggs, Senior Manager of Global Talent Acquisition (Tech) at PayPal, shares his insights into the ever-evolving tech recruitment landscape. He highlights the persistent demand for top tech talent, the challenges in sourcing candidates, and the importance of adopting diverse strategies. Tyler also dives into the latest advanc…

1
EP121: Johnson Controls - Humanizing Employer Branding 24:09

5M ago24:09

24:09

Amresh Pratap Yadav, General Manager and Lead for Employer Branding at Johnson Controls, dives deep into the art and science of employer branding. He highlights the critical role of storytelling, strategic thinking, and leveraging data insights. Amresh also emphasizes the importance of recruiters as brand advocates and the use of AI tools like Emma…

1
EP120: BluWheelz - How to Integrate TA and Employer Branding 34:17

6M ago34:17

34:17

In this episode, Pranay Prakash, Chief Human Resources Officer at BluWheelz, shares his perspective on why talent acquisition and employer branding should not operate in isolation. Instead, he believes they should align closely with the overall product brand for maximum impact. Pranay also highlights the significance of leveraging current employees…

1
The Unsung Hero: The Role of the Workshop Foreman 21:57

6M ago21:57

21:57

In this episode, Andrew discusses the critical role of the workshop foreman in ensuring the smooth and efficient operation of a business. They delve into the various roles and responsibilities of foremen, such as driving production, quality control, training technicians, and managing workplace culture. The conversation highlights the lack of formal…

1
Ep119: McKinsey & Company - How to Approach Diversity and Affinity 24:04

6M ago24:04

24:04

Diversity spans many dimensions—race, ethnicity, gender, sexual orientation, and beyond. In this week’s episode, we’re joined by Stephen Lee, former Global Recruiting Manager for Affinity and Diversity Recruiting at McKinsey & Company. Stephen shares his experience in recruiting women, people of color, LGBTQ+ individuals, veterans, and other underr…

1
EP118: Retrained Search – Identifying Clients for Retained Search 17:52

6M ago17:52

17:52

Are you a recruiting agency struggling to find clients and generate profit? Then this episode is for you. Louise Archer, founder of Retrained Search transitions from contingent to retained recruitment, emphasizing the financial commitment from clients that ensures a successful search process. Louise also mentioned: 💰 1,500 recruiters trained, resul…

1
Resourcefulness and Rewards: Redefining Technician Engagement 17:01

6M ago17:01

17:01

In this episode of the Friction-less Workshop Podcast, automotive trainer and coach Andrew Uglow dives into the nuances of balancing management practices with technician resourcefulness to achieve optimal performance. Hosted by Anthony Perl, the discussion explores strategies for fostering trust, effective staff retention, and achieving a harmoniou…

1
EP117: TAtech - How AI and Emerging Technologies Will Impact Hiring 36:14

6M ago36:14

36:14

In this week’s episode, we sat down with Stephen O’Donnell, the Chief Growth Officer at TAtech where he highlighted the significant impact of the internet and AI on recruitment, emphasizing the rapid evolution and integration of technologies. He stressed the need for transparency and informed candidates, advocating for a balanced approach to techno…

1
EP116: WPP - How to Design an Ideal Recruitment Process 22:18

7M ago22:18

22:18

How would you design the ideal recruitment process for your organization? In this episode, we sit down with Tush Wijeratne, Global Talent Acquisition Director for Corporate and Enterprise Technology at WPP, to discuss his approach. Tush shares insights on adopting a consultative and subject matter expert mindset within recruitment teams, the value …

1
Fixing the Unfixable: The True Challenges of a Technicial 21:45

7M ago21:45

21:45

In this episode of the Friction-Less Workshop podcast, we discuss the intricate aspects of technician management. We explore the importance of clear problem identification, technician engagement, and evolving management practices to enhance performance and efficiency in automotive workshops. Key topics include understanding the root cause of issues…

1
EP115: Emids - Finding Candidates Who Can Adapt to Rapid Changes 26:33

7M ago26:33

26:33

Sourcing and attracting top talent in the health tech industry comes with unique challenges. Sandeep Sethi, Director of Talent Acquisition at Emids, shares how recruiters need to identify candidates who possess a rare combination of technical expertise and health domain knowledge—often leading to talent shortages. He emphasizes the importance of fi…

1
EP114: Experian - How to Integrate CSR Into Your Hiring Process 34:38

7M ago34:38

34:38

Your employer brand matters a lot when it comes to attracting top talent. In this week’s episode, we sat down with Akshay Mathur, Global Talent Acquisition Leader of Experian where they integrate their sustainability and corporate social responsibility (CSR) into their recruitment processes. He said both values should be a central theme in one’s re…

1
Peak Performance: Sustainable Strategies for Success 17:47

7M ago17:47

17:47

Join hosts Anthony Perl and automotive trainer and coach Andrew Uglow as they delve into the concept of peak performance in automotive workshops. They discuss challenges such as engaging technicians, creating a supportive culture, and avoiding unsustainable demands. The conversation explores the importance of trust, discretionary effort, and unders…

1
EP113: Cloudreach - How Broken TA Processes Can Affect Recruitment 25:13

7M ago25:13

25:13

Broken talent acquisition processes can negatively impact both candidates and your business, leading to frustration, negative perceptions, increased costs, and harm your employer brand. Thus, Raj Ghir, former senior talent acquisition partner of Cloudreach, emphasizes the importance of thinking about candidate experience to make the process efficie…

1
EP112: Join Talent - How They Define Recruiter Enablement 26:18

8M ago26:18

26:18

Have you heard about recruiter enablement? In fact, you might have engaged with it at some point whether you realize it or not. Join Talent’s TA Partnerships Director, Sophie Power defines it as a practice centered around marketing, promotions, learning, and technology—similar to sales enablement. We also discuss how not prioritizing enablement str…

1
Peak Performance: When and Why It Matters in the Workshop 21:03

8M ago21:03

21:03

By Andrew Uglow

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Part 2: The Future of Laboratory Diagnostic Medicine 36:52

8M ago36:52

36:52

In this episode of Diagnostics Dialogues - Innovation & Insight, Dr. Pat Alagia is joined by two brilliant Quest colleagues, Senior Surgical Pathologist and Cytopathologist Dr. Elena Enbom, and Managing & Medical Director of Anatomic Pathology & Director of The Center of Excellence for Digital & AI-Empowered Pathology, Dr. Piotr Borkowski. Together…

1
EP111: Wise - How to Maximize Potential By Aligning Skills 32:45

8M ago32:45

32:45

Gabriel Galassi, the Global Head of People & Organisational Development from Wise emphasizes the importance of aligning talent strategies with business needs, using customer feedback and data to inform HR practices. He also addressed challenges in global talent management, such as scalability and regional differences. Additionally, Galassi stresses…

1
EP110: Dr Reddy’s Laboratories - Blending Science and Business in Recruitment 27:29

8M ago27:29

27:29

Join Indu Khanna, Director of Talent Acquisition at Dr. Reddy's Laboratories, as she shares her insights on navigating the ever-evolving talent landscape. For Indu, recruiting is a continuous learning journey—one that demands a unique mix of scientific expertise and business savvy. She emphasizes the importance of recruiters not only understanding …

1
Boosting Technician Engagement: The Keys to Success 18:28

8M ago18:28

18:28

In this episode of the Frictionless Workshop podcast, we discuss the critical aspects of technician engagement, focusing on retention, development, and management styles. We debunk common myths, reflecting on Henry Ford's business philosophies and how they relate to modern workplaces. With a deep dive into the challenges and solutions in the automo…

1
Part 1: Molecular Expression Through The Eyes Of The Pathologist And Oncologist 39:26

8M ago39:26

39:26

In this installment of our two-part series on the fundamental pillars of laboratory-based diagnostic patient care, Dr. Pat Alagia is joined by two of the top minds in laboratory medicine and anatomic pathology, Dr. Hope Karnes and Dr. Darren Wheeler. Offering a deep dive into the evolving world of pathology, they bring to light how the work of path…

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EP109: Sonos - How Company Culture Influences TA Strategies 23:31

8M ago23:31

23:31

As the world changes, so does candidate expectations. Gibson Placide, Senior Talent Advisor at Sonos says it includes a focus on work-life balance, hybrid work, equitable pay transparency, and social consciousness. Apart from that, he also highlights the company’s investment in R&D, fostering innovation, and the importance of employee-led career de…

1
EP108: abstraction - How to Balance Between Speed and Quality 30:48

9M ago30:48

30:48

As a recruiter, you need to tap into the speed force to get the right talent fast and with the right skill set. To do that, Christopher Redmond, Head of Recruitment at abstraction emphasizes the importance of having a structured approach to ensure efficiency in hiring. He tells us how his team of recruiters would discuss their strategy of maintaini…

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EP107: HackerOne - How to Solicit Candidate Feedback? 27:32

9M ago27:32

27:32

The landscape of Talent Acquisition in the tech industry continues to evolve, with a focus on candidate experience and diversity. This week, we sit down with Michaela Ricketts, Lead Recruiter at HackerOne where she highlights the importance of prioritizing candidate experience and DE&I in the recruitment process. Michaela also shares with us about …

1
EP106: Omoda | Jaecoo Brasil - How to Leverage Cultural Fit in Interview 21:09

9M ago21:09

21:09

When a startup is scaling up, you would usually look for candidates with the right skill sets. But, Flávio Stanzani Tozetto, Head of HR and Corporate of OMODA | JAECOO BRASIL says you need to do more than that. He emphasizes the importance of explaining the company's scenario, challenges, and plans to candidates during the initial interview. Flávio…

1
How do you get resourcefulness? 23:12

9M ago23:12

23:12

Join us as we dive deep into the world of technical resourcefulness! We unpack the organised strategies and tactics that set apart the most resourceful automotive technicians. We kick off with a jaw-dropping tale of 196 fault codes on a single car and discuss how to cut through the chaos without breaking the bank . We also explore how workshop owne…

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