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Welcome to Beyond the Build, the podcast where innovation meets collaboration in the world of construction. We bring together thought leaders and industry experts to explore the cutting-edge ideas transforming construction equipment, supply chains, building materials, and workforce productivity. This podcast is proudly brought to you by Fero—the revolutionary last-mile logistics platform redefining how high-value, time-sensitive construction deliveries get done. Need it fast? Need it right? ...
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Freight 360

Freight 360

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It's the Freight360 podcast from Freight Broker Sales tips to Sports Talk. This podcast is all about helping you grow as a Freight Broker with your hosts, Nate Cross and Benjamin Kowalski. New episodes every Friday and our Q&A series "The Final Mile" every Tuesday. Join us as we dive into the freight industry to provide you with the latest in Freight Broker education and industry news. If you have a question you would like answered on our show visit the website below or leave a comment where ...
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Sit back and relax, enjoy the humor, learn something valuable and discover the creativity of Supply Chain Leaders. About "Supply Chains... ”The Secret Sauce" to business Podcast Helping supply chain leaders solve day-to-day challenges and explore cutting-edge technology solutions. Consulting Company Phone: 832-829-4840
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Learn how to turn your freight brokerage into a business that thrives without you. We’ll cover the first hires you should make, how to protect and transfer customer relationships, and the smart way to structure your business for maximum value. Whether you’re selling soon or years from now, these strategies will set you up for long-term success. Sup…
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In this episode of Beyond the Build: Innovation in Construction, hosts J.P. and Scott sit with Jazmin Arellano, Branch Manager at Sunbelt Rentals, to discuss leadership methods, team management, and the unique challenges and opportunities in the construction logistics and equipment rental sector. What You’ll Learn: How to build strategic relationsh…
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: 🚛 Is demand for freight brokers declining, and are small brokers still relevant? ❄️ Tips for finding carriers for 2–3 pallet frozen LTL loads. 🛣️ How to transition from owner-operator to freight broker. 💸 What to do if you misquote a load and face a potential loss. Suppo…
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DAT’s acquisition of Convoy’s tech platform marks a major leap in freight innovation—pairing the largest load board with cutting-edge automation. Bill Driegert, EVP at DAT and co-founder of Uber Freight, explains how the platform streamlines carrier procurement, automates up to 98% of loads, and slashes brokerage costs. With DAT’s full ecosystem—lo…
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In this episode of Beyond the Build: Innovation in Construction, hosts J.P. and Scott are joined by Alex Poe, Co-Founder and CEO at Chambr, to share how AI simulations are transforming sales enablement, team development, and performance optimization while maintaining authentic human connections in business relationships. What You’ll Learn: How AI s…
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: 🚛 Customer keeps asking for quotes but never books — what to do? 📈 How to find new shippers and grow beyond one customer. 🚨 Carrier holding freight hostage — who do you report it to? Support Our Sponsors: QuikSkope - Get a Free Trial: Click Here Levity: Click Here DAT Fr…
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How can freight brokerages stay profitable in the toughest market in modern history? In this episode, we break down real strategies—like cross-training staff and maintaining a growth mindset—that help companies survive downturns and stay competitive when margins shrink. Support Our Sponsors: QuikSkope - Get a Free Trial: Click Here Levity: Click He…
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In this episode of Beyond the Build: Innovation in Construction, hosts J.P. and Scott are joined by Amy O'Grady, Founder of Amy O In The Know, to explore how companies can build stronger teams through effective culture development, innovative training approaches, and strategic leadership practices. What You’ll Learn: How to build and maintain a str…
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: 💰 Walmart Bid: New broker asks if bidding 94.75% of Walmart’s RPM is a smart strategy. 🤬 Broker Backlash: Trucker calls brokers “legal scammers” and slams their role in the industry. 🎁 Gifts & Content: Best/worst customer gifts and best/worst social media posts for leads…
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The growth of e-commerce continues at speed and keeping up with the demand is a challenge for any business. Companies that adapt best to the changing demands can reap the benefits like cost-savings and efficiency gains which lead to bigger and better growth. Smart load planning is a tool that warehouses can leverage to address the changing needs of…
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AI isn’t the future—it’s already transforming freight. In this episode, we chat with Thilo from Levity AI about how tools like ChatGPT and Levity are automating quoting, tracking, and sales insights to boost broker productivity and eliminate soul-crushing tasks. Support Our Sponsors: QuikSkope - Get a Free Trial: Click Here Levity: Click Here DAT F…
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In this episode of Beyond the Build: Innovation in Construction, hosts J.P. and Scott are joined by Lindsey Trent, President and Co-founder of the Next Generation in Trucking Association (NGT), to discuss how the industry is attracting younger talent through education, training programs, and career development initiatives. What You’ll Learn: How hi…
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: Broker vs Dispatcher: We break down the differences between a freight broker and a dispatcher, and whether one person can legally and effectively perform both roles. Fraudulent Carrier Scenario: A listener shares a case where a broker paid a fraudulent carrier and now re…
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Today’s freight thieves are no longer just hijackers—they're hackers, posing as carriers by infiltrating email accounts and exploiting weak verification processes. In this episode, we break down a real theft case where criminals redirected a shipment using a hacked carrier profile, exposing the failure of standard vetting methods. We reveal how the…
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This episode of Beyond the Build tables a thought-provoking idea - is it time to get comfortable with the uncomfortable in construction? Host J.P. and Scott, along with guest Carlos Porras, National Business Development Manager, Fero, explore the idea along with a deep-dive into one of the biggest myths in construction today: Third-party hauling in…
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In this episode, Ben Kowalski and Mike Fullam break down current freight market challenges, including tariffs and shifting consumer habits. They also discuss the new version of QuiksSkope, a tool designed to combat freight fraud and improve accountability in the transportation industry. Support Our Sponsors: QuikSkope - Get a Free Trial: Click Here…
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In this episode of Beyond the Build: Innovation in Construction, hosts J.P. and Scott are joined by Rob Carpenter, a veteran in transportation compliance and fleet safety, to discuss how telematics technology is transforming construction equipment tracking, maintenance, and theft prevention while also discussing innovative solutions for workforce d…
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: Expedite freight for aerospace industry Flat rates vs. CWT – how to switch Quoting linehaul-only rates without fuel Support Our Sponsors: QuikSkope - Get a Free Trial: Click Here Levity: Click Here DAT Freight & Analytics - Get 10% off your first year! DAT Power - Broker…
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SPECIAL INBOUND LOGISTICS VIDEO PODCAST SERIES: The 3PL space is a crowded and complex field where companies leverage whatever they can to stay competetive. Where some 3PLs focus on technology, others concentrate on service. But what can a company accomplish when they proffer a solution that considers the people providing the service as they work w…
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Why do 95% of new sales reps wash out in their first year? This episode uncovers the mindset shifts, psychological hurdles, and authentic communication strategies that separate top freight brokers from those who struggle. Whether you're building a sales team or trying to thrive in the industry yourself, you'll get actionable insights to transform y…
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In this episode of Beyond the Build: Innovation in Construction, hosts J.P. and Scott are joined by Elliott Vigil, a Sales Coach and Event Speaker, to unpack the chaos, culture, and opportunities in the construction rental space. What You’ll Learn: How to balance sales urgency with operational constraints without sacrificing customer service Why sc…
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: "What insurance coverage does a freight broker actually need—Contingent Cargo, General Liability, or both?" "Two friends had loads stolen due to email hacks—how can brokers prevent this type of fraud?" "Should brokers call a driver before booking, or is email confirmatio…
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We’re celebrating 300 episodes by sharing the most valuable lessons we’ve learned in building a successful freight brokerage. From finding your niche and qualifying leads to building strong carrier relationships and tracking profit—not just revenue—this episode is packed with time-tested strategies. Whether you're new or seasoned, these fundamental…
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In this episode of Beyond the Build: Innovation in Construction, hosts J.P. and Scott are joined by Trey Griggs, Founder and CEO at BETA Consulting Group, to discuss how construction and logistics companies can transform their marketing approach through authentic brand messaging. What You’ll Learn: How to evaluate if your product or service is trul…
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: 📦 Recommended freight broker software tools to manage rate confirmations, BOLs, PODs, and invoices. 🚚 Strategies for pricing and moving LTL (Less-than-Truckload) shipments. 🥔 What to do when shippers underpay: Can brokers ask for more money without damaging relationships…
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Military logistics is one of the most complex and overlooked areas in transportation. In this episode, we break down how moving freight for the Department of Defense really works—from navigating organizations like SDDC, to managing tight timelines, limited carrier capacity, and high-stakes coordination. You'll also hear firsthand stories and relati…
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In this episode of Beyond the Build: Innovation in Construction, hosts J.P. and Scott are joined by Ben Bradshaw, Executive Vice President of North America Sales at Genie, to explore his early career experiences, the challenges he overcame, and the key moments that set him on the path to leadership. What You’ll Learn: How to balance price conversat…
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Stephen Ruhe & Ben Kowalski answer your freight brokering questions and discuss: 🚆 Export & Domestic Rail Freight - How can brokers source both export and domestic rail freight? 🍁 Moving Hay from Canada to the U.S. - If you’re brokering freight like hay from Canada to the U.S., can you handle customs clearance yourself—or do you need to involve a c…
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Welcome to Beyond the Build, the podcast where innovation meets collaboration in the world of construction. We bring together thought leaders and industry experts to explore the cutting-edge ideas transforming construction equipment, supply chains, building materials, and workforce productivity. This podcast is proudly brought to you by Fero—the re…
  continue reading
 
Benjamin and Stephen dive into how technology is changing freight brokerage in this episode of Freight 360: Using TMS and automation to boost efficiency Helping small brokerages adopt and improve tech Avoiding the hype and making sure systems actually work Support Our Sponsors: QuikSkope - Get a Free Trial: Click Here Levity: Click Here DAT Freight…
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Stephen Ruhe & Ben Kowalski answer your freight brokering questions and discuss: ✅ Insurance and surety bond requirements for starting a freight brokerage in Florida 📦 How brokers find loads and the role of load boards vs. direct shippers 🚫 Handling the "we only work with asset-based carriers" objection Support Our Sponsors: QuikSkope - Get a Free …
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🎧 This Freight 360 episode explores winning brokerage strategies, industry risks, and economic shifts. -Securing more freight through strong communication and customer value -FMCSA identity verification changes and rising fraud concerns -Tariffs, safety budget cuts, and their economic impact -Tech, AI, and personal productivity tips for brokers Sup…
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: 📦 Are load boards enough? — Can brokers actually find spot market loads directly on load boards, or do they first need to secure customers independently and then post the freight? 📞 Cold call math — Out of 80 outbound calls, how many typically answer on the first try? An…
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In this episode of Freight 360, we’re joined by Ken Adamo, Chief of Analytics at DAT, and Marcus Womack, CEO and Co-founder of Outgo, to break down the current freight market and DAT’s recent acquisition of Outgo. We discuss how this move enhances payment speed, transparency, and financial control for carriers. Topics include challenges like capaci…
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An efficient warehouse can lead to big cost savings, increased customer satisfaction, and an improved bottom line. One way to achieve that efficiency is through comprehensive technology upgrades designed for your business. But what exactly are the correct upgrades that you need to make to support your company’s growth? Emilie Gerbers, Vice presiden…
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: Freight Broker Certificate Courses Canceling a Freight Brokerage Start-Up Covering Step Deck Loads AI for Freight Brokers Support Our Sponsors: QuikSkope - Get a Free Trial: Click Here Levity: Click Here DAT Freight & Analytics - Get 10% off your first year! DAT Power - …
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In this episode of Freight 360, we cover key issues in freight and trucking—from 4% of truckers being unlicensed to low freight volumes and economic pressures. They break down double brokering vs. interlining, highlight fraud and safety risks, and explore challenges in trailer rentals, bids, and project management Support Our Sponsors: QuikSkope - …
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: MC Authority Delay? New brokerage struggling on DAT — is 1.5 years to gain traction legit? Broker Contracts Help Lawyer vs. templates — what’s best for new logistics brokerages? Insurance Needed Hard time raising liability to $2M? Here's where to look. Cameron Pechia…
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As part of its longstanding commitment to logistics and supply chain education for both enterprises and students, Inbound Logistics is debuting its new IL Education Series. This informative content, voiced by IL AI Audio, helps practitioners better understand key concepts and trending topics in supply chain management and sharpen their knowledge of…
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This episode exposes real cases of internal fraud at freight brokerages—from agents moving loads under fake approvals to inflating commissions and abandoning contracts. Learn how to protect your business with better system controls, document checks, and shared account access. Plus, hear how China’s tariff cuts could shake up freight volumes—and who…
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In this second segment of 2 part episode, attorney and law professor Matthew Leffler joins the hosts to unpack key legal issues in trucking. They cover non-compete agreements, broker transparency, driver safety, shipper-broker contracts, and recent cases like Werner and Wabash. Leffler shares insights on legal risks, evolving regulations, and how a…
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In this first segment of 2 part episode, attorney and law professor Matthew Leffler joins the hosts to unpack key legal issues in trucking. They cover non-compete agreements, broker transparency, driver safety, shipper-broker contracts, and recent cases like Werner and Wabash. Leffler shares insights on legal risks, evolving regulations, and how au…
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SPECIAL INBOUND LOGISTICS VIDEO PODCAST SERIES: Inbound Logistics and Xometry take a hard look at the impact of tariffs particularly on cross-border trade. How can your business weather the turmoil and still find ways to thrive? Our special guest is Jose Minarro, Managing Director of Cross-Broder Logistics for Sunset Transportation. See the full vi…
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: 🔍 Why brokers request carrier inspections 🧑‍💼 Is Landstar a good choice for agents? 📦 Best load boards for freight brokers Support Our Sponsors: QuikSkope - Get a Free Trial: Click Here Levity: Click Here DAT Freight & Analytics - Get 10% off your first year! DAT Power -…
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Poor email habits can cost you customers. In this episode, we break down the fundamentals of professional email communication for freight brokers and why it matters more than you think. 🔹 Write clear, purpose-driven messages 🔹 Use subject lines and recipient lists effectively 🔹 Repackage sloppy carrier emails before forwarding 🔹 Always follow up ca…
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: Is there a platform where brokers can bid on available freight shipments? What should I do if someone is fraudulently using my MC number to book loads? I'm getting started as a broker, but people say I can't compete with the big guys—any advice? Responding to claims that…
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When it comes to vetting motor carriers, each freight broker has their own preferences on what to look for and what to avoid. In this episode, we're opening the hood on our own personal rule sets that we use when selecting motor carriers. Support Our Sponsors: QuikSkope - Get a Free Trial: Click Here Levity: Click Here DAT Freight & Analytics - Get…
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As part of its longstanding commitment to logistics and supply chain education for both enterprises and students, Inbound Logistics presents the IL Education Series. This informative content, voiced by IL AI Audio, helps practitioners better understand key concepts and trending topics in supply chain management and sharpen their knowledge of all th…
  continue reading
 
Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: Should I be using an official quote form when sending pricing to a customer? Is it realistic to earn $1 million a year as a cradle-to-grave rep handling mostly LTL with 25% commission? When managing LTL and FTL with FedEx and UPS, should I explore alternative shipping op…
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In this episode of Freight 360, the hosts break down freight brokering basics with a focus on carrier selection and fraud prevention. They cover how the current economy affects the industry, share a global outlook, and dive into a real case of identity theft. Key takeaways include best practices for vetting carriers, staying ahead of fraud tactics,…
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