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The Art of Customer Relationship Building | Episode 297
Manage episode 487149797 series 3524041
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🎧 This Freight 360 episode explores winning brokerage strategies, industry risks, and economic shifts.
-Securing more freight through strong communication and customer value
-FMCSA identity verification changes and rising fraud concerns
-Tariffs, safety budget cuts, and their economic impact
-Tech, AI, and personal productivity tips for brokers
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Chapters
1. The Art of Customer Relationship Building | Episode 297 (00:00:00)
2. Episode Introduction (00:00:38)
3. FMCSA Identity Verification Impact (00:02:03)
4. Freight Theft and Sophisticated Criminals (00:08:57)
5. Economic Uncertainty and Market Conditions (00:23:40)
6. How to Get More Freight: Broker Basics (00:26:45)
7. Creating Value Through Customer Relationships (00:37:02)
8. Staying Relevant in the Age of Automation (00:49:52)
374 episodes
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