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Freight 360

Freight 360

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It's the Freight360 podcast from Freight Broker Sales tips to Sports Talk. This podcast is all about helping you grow as a Freight Broker with your hosts, Nate Cross and Benjamin Kowalski. New episodes every Friday and our Q&A series "The Final Mile" every Tuesday. Join us as we dive into the freight industry to provide you with the latest in Freight Broker education and industry news. If you have a question you would like answered on our show visit the website below or leave a comment where ...
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show series
 
https://FreightBrokerBootCamp.com - Thinking about launching your freight broker startup? Before you dive in, make sure you avoid these 5 common mistakes that crush the momentum of new brokers and agents. In this video, I share the most important lessons I’ve learned since starting my freight brokerage in 2003 and after training over 10,000 student…
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: πŸš› Is demand for freight brokers declining, and are small brokers still relevant? ❄️ Tips for finding carriers for 2–3 pallet frozen LTL loads. πŸ›£οΈ How to transition from owner-operator to freight broker. πŸ’Έ What to do if you misquote a load and face a potential loss. Suppo…
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DAT’s acquisition of Convoy’s tech platform marks a major leap in freight innovationβ€”pairing the largest load board with cutting-edge automation. Bill Driegert, EVP at DAT and co-founder of Uber Freight, explains how the platform streamlines carrier procurement, automates up to 98% of loads, and slashes brokerage costs. With DAT’s full ecosystemβ€”lo…
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In this live freight broker agent interview we discuss a variety of topics including: freight broker startup, freight agent startup, freight broker non-compete, freight broker sales strategies and much more. Learn how to become a freight broker or freight agent in 30 days or less! https://freightbrokerbootcamp.com Connect w/ Dennis & Learn More! Co…
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: πŸš› Customer keeps asking for quotes but never books β€” what to do? πŸ“ˆ How to find new shippers and grow beyond one customer. 🚨 Carrier holding freight hostage β€” who do you report it to? Support Our Sponsors: QuikSkope - Get a Free Trial: Click Here Levity: Click Here DAT Fr…
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How can freight brokerages stay profitable in the toughest market in modern history? In this episode, we break down real strategiesβ€”like cross-training staff and maintaining a growth mindsetβ€”that help companies survive downturns and stay competitive when margins shrink. Support Our Sponsors: QuikSkope - Get a Free Trial: Click Here Levity: Click He…
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: πŸ’° Walmart Bid: New broker asks if bidding 94.75% of Walmart’s RPM is a smart strategy. 🀬 Broker Backlash: Trucker calls brokers β€œlegal scammers” and slams their role in the industry. 🎁 Gifts & Content: Best/worst customer gifts and best/worst social media posts for leads…
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AI isn’t the futureβ€”it’s already transforming freight. In this episode, we chat with Thilo from Levity AI about how tools like ChatGPT and Levity are automating quoting, tracking, and sales insights to boost broker productivity and eliminate soul-crushing tasks. Support Our Sponsors: QuikSkope - Get a Free Trial: Click Here Levity: Click Here DAT F…
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Thinking About Getting Your Freight Broker Bond? LISTEN FIRST! 🎧 Before you secure your freight broker bond or freight broker surety bond, watch this exclusive interview with Dakota Rhea from Jet Surety, a leading bond provider in the freight industry. In this video, we answer the 7 most critical questions every freight broker needs to know β€” from …
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: Broker vs Dispatcher: We break down the differences between a freight broker and a dispatcher, and whether one person can legally and effectively perform both roles. Fraudulent Carrier Scenario: A listener shares a case where a broker paid a fraudulent carrier and now re…
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Today’s freight thieves are no longer just hijackersβ€”they're hackers, posing as carriers by infiltrating email accounts and exploiting weak verification processes. In this episode, we break down a real theft case where criminals redirected a shipment using a hacked carrier profile, exposing the failure of standard vetting methods. We reveal how the…
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Freight Broker Training: 3 Freight Broker Negotiating Tips That Will Boost Your Profits πŸ”‘πŸ’° Is it just me, or do 9 out of 10 freight brokers struggle with negotiating? In this freight broker training video, I break down 3 proven negotiation tips that every freight broker and freight agent needs to know especially when working with carriers and dispa…
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In this episode, Ben Kowalski and Mike Fullam break down current freight market challenges, including tariffs and shifting consumer habits. They also discuss the new version of QuiksSkope, a tool designed to combat freight fraud and improve accountability in the transportation industry. Support Our Sponsors: QuikSkope - Get a Free Trial: Click Here…
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πŸš› 6 Biggest Challenges to Scaling Your Freight Brokerage to $50M! πŸš› Are you a freight broker or freight agent trying to grow your business beyond six or even seven figures? In this video, I reveal the 6 biggest challenges freight brokers face when scaling to $50 million and beyond β€” challenges that took me years to understand and overcome in my own…
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: Expedite freight for aerospace industry Flat rates vs. CWT – how to switch Quoting linehaul-only rates without fuel Support Our Sponsors: QuikSkope - Get a Free Trial: Click Here Levity: Click Here DAT Freight & Analytics - Get 10% off your first year! DAT Power - Broker…
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Why do 95% of new sales reps wash out in their first year? This episode uncovers the mindset shifts, psychological hurdles, and authentic communication strategies that separate top freight brokers from those who struggle. Whether you're building a sales team or trying to thrive in the industry yourself, you'll get actionable insights to transform y…
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Got questions about how to start a freight broker business? You’re not alone β€” and in this video, I answered over 20 real questions from freight broker and agent startups just like you. From how to get your freight broker license and win your first shipper, to pricing strategy, TMS tools, factoring, insurance, and whether AI can actually help with …
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: "What insurance coverage does a freight broker actually needβ€”Contingent Cargo, General Liability, or both?" "Two friends had loads stolen due to email hacksβ€”how can brokers prevent this type of fraud?" "Should brokers call a driver before booking, or is email confirmatio…
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We’re celebrating 300 episodes by sharing the most valuable lessons we’ve learned in building a successful freight brokerage. From finding your niche and qualifying leads to building strong carrier relationships and tracking profitβ€”not just revenueβ€”this episode is packed with time-tested strategies. Whether you're new or seasoned, these fundamental…
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: πŸ“¦ Recommended freight broker software tools to manage rate confirmations, BOLs, PODs, and invoices. 🚚 Strategies for pricing and moving LTL (Less-than-Truckload) shipments. πŸ₯” What to do when shippers underpay: Can brokers ask for more money without damaging relationships…
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Military logistics is one of the most complex and overlooked areas in transportation. In this episode, we break down how moving freight for the Department of Defense really worksβ€”from navigating organizations like SDDC, to managing tight timelines, limited carrier capacity, and high-stakes coordination. You'll also hear firsthand stories and relati…
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Stephen Ruhe & Ben Kowalski answer your freight brokering questions and discuss: πŸš† Export & Domestic Rail Freight - How can brokers source both export and domestic rail freight? 🍁 Moving Hay from Canada to the U.S. - If you’re brokering freight like hay from Canada to the U.S., can you handle customs clearance yourselfβ€”or do you need to involve a c…
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Benjamin and Stephen dive into how technology is changing freight brokerage in this episode of Freight 360: Using TMS and automation to boost efficiency Helping small brokerages adopt and improve tech Avoiding the hype and making sure systems actually work Support Our Sponsors: QuikSkope - Get a Free Trial: Click Here Levity: Click Here DAT Freight…
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https://www.FreightBrokerBootCamp.com - In this freight broker training we talk about mindset and how to manage fear as a freight broker or freight agent. I share some unique freight broker tips to help you navigate the fear that is natural for any new freight broker. If you enjoyed this episode, please RATE / REVIEW and SUBSCRIBE to ensure you nev…
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Stephen Ruhe & Ben Kowalski answer your freight brokering questions and discuss: βœ… Insurance and surety bond requirements for starting a freight brokerage in Florida πŸ“¦ How brokers find loads and the role of load boards vs. direct shippers 🚫 Handling the "we only work with asset-based carriers" objection Support Our Sponsors: QuikSkope - Get a Free …
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🎧 This Freight 360 episode explores winning brokerage strategies, industry risks, and economic shifts. -Securing more freight through strong communication and customer value -FMCSA identity verification changes and rising fraud concerns -Tariffs, safety budget cuts, and their economic impact -Tech, AI, and personal productivity tips for brokers Sup…
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: πŸ“¦ Are load boards enough? β€” Can brokers actually find spot market loads directly on load boards, or do they first need to secure customers independently and then post the freight? πŸ“ž Cold call math β€” Out of 80 outbound calls, how many typically answer on the first try? An…
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In this episode of Freight 360, we’re joined by Ken Adamo, Chief of Analytics at DAT, and Marcus Womack, CEO and Co-founder of Outgo, to break down the current freight market and DAT’s recent acquisition of Outgo. We discuss how this move enhances payment speed, transparency, and financial control for carriers. Topics include challenges like capaci…
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https://FreightBrokerBootCamp.com/cost - Ever wonder how much it cost to start a freight brokerage? Or maybe you are curious how much cost to become a freight agent? Good news because in this short freight broker training video I share both. I give you a detailed breakdown of all the cost associated with starting a freight broker business! If you e…
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: Freight Broker Certificate Courses Canceling a Freight Brokerage Start-Up Covering Step Deck Loads AI for Freight Brokers Support Our Sponsors: QuikSkope - Get a Free Trial: Click Here Levity: Click Here DAT Freight & Analytics - Get 10% off your first year! DAT Power - …
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In this episode of Freight 360, we cover key issues in freight and truckingβ€”from 4% of truckers being unlicensed to low freight volumes and economic pressures. They break down double brokering vs. interlining, highlight fraud and safety risks, and explore challenges in trailer rentals, bids, and project management Support Our Sponsors: QuikSkope - …
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https://FreightBrokerBootCamp.com - In this freight broker training I share the growth strategy that top freight brokers use to build $100M to $1B dollar freight brokerages. This freight brokers sales strategy is rarely talked about and its known as "Land & Expand". Without this strategy you will struggle and are ultimately doomed to fail as a frei…
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: MC Authority Delay? New brokerage struggling on DAT β€” is 1.5 years to gain traction legit? Broker Contracts Help Lawyer vs. templates β€” what’s best for new logistics brokerages? Insurance Needed Hard time raising liability to $2M? Here's where to look. Cameron Pechia…
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This episode exposes real cases of internal fraud at freight brokeragesβ€”from agents moving loads under fake approvals to inflating commissions and abandoning contracts. Learn how to protect your business with better system controls, document checks, and shared account access. Plus, hear how China’s tariff cuts could shake up freight volumesβ€”and who…
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In this second segment of 2 part episode, attorney and law professor Matthew Leffler joins the hosts to unpack key legal issues in trucking. They cover non-compete agreements, broker transparency, driver safety, shipper-broker contracts, and recent cases like Werner and Wabash. Leffler shares insights on legal risks, evolving regulations, and how a…
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In this first segment of 2 part episode, attorney and law professor Matthew Leffler joins the hosts to unpack key legal issues in trucking. They cover non-compete agreements, broker transparency, driver safety, shipper-broker contracts, and recent cases like Werner and Wabash. Leffler shares insights on legal risks, evolving regulations, and how au…
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πŸ”₯ This Freight Broker Sales Tip Helped Me Close Millions in Deals! πŸ’°πŸ“ž https://freightbrokerbootcamp.com/waitlist Struggling to close deals or wondering how to get shippers as a freight broker? You’re not alone. Most new and even experienced freight brokers never learn how to confidently ask for the sale. So that’s exactly why they stay stuck chasin…
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: πŸ” Why brokers request carrier inspections πŸ§‘β€πŸ’Ό Is Landstar a good choice for agents? πŸ“¦ Best load boards for freight brokers Support Our Sponsors: QuikSkope - Get a Free Trial: Click Here Levity: Click Here DAT Freight & Analytics - Get 10% off your first year! DAT Power -…
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Poor email habits can cost you customers. In this episode, we break down the fundamentals of professional email communication for freight brokers and why it matters more than you think. πŸ”Ή Write clear, purpose-driven messages πŸ”Ή Use subject lines and recipient lists effectively πŸ”Ή Repackage sloppy carrier emails before forwarding πŸ”Ή Always follow up ca…
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πŸ’° How Much Money Do Freight Brokers REALLY Make? Find Out Now… Learn how to become a freight broker in under 30 days! https://freightbrokerbootcamp.com In this episode, I reveal the top 10 freight brokers in North America based on 2025 revenue rankings β€” including not just their gross revenue, but also their net (gross profit) so you can see how mu…
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: Is there a platform where brokers can bid on available freight shipments? What should I do if someone is fraudulently using my MC number to book loads? I'm getting started as a broker, but people say I can't compete with the big guysβ€”any advice? Responding to claims that…
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When it comes to vetting motor carriers, each freight broker has their own preferences on what to look for and what to avoid. In this episode, we're opening the hood on our own personal rule sets that we use when selecting motor carriers. Support Our Sponsors: QuikSkope - Get a Free Trial: Click Here Levity: Click Here DAT Freight & Analytics - Get…
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https://FreightBrokerBootCamp.com - Most new freight brokers and freight agent startups think the hardest part is sales, finding shippers, or rating shipments β€” but there’s a silent struggle that’s holding back 70–80% of new brokers… and almost no one talks about it. In this podcast episode, I pull back the curtain on impostor syndrome. What it is,…
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: Should I be using an official quote form when sending pricing to a customer? Is it realistic to earn $1 million a year as a cradle-to-grave rep handling mostly LTL with 25% commission? When managing LTL and FTL with FedEx and UPS, should I explore alternative shipping op…
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In this episode of Freight 360, the hosts break down freight brokering basics with a focus on carrier selection and fraud prevention. They cover how the current economy affects the industry, share a global outlook, and dive into a real case of identity theft. Key takeaways include best practices for vetting carriers, staying ahead of fraud tactics,…
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πŸ”₯ 16 Brutal Truths About Starting a Freight Brokerage (MUST LISTEN for Freight Broker Startups) πŸš›πŸ”₯ Thinking about starting a freight brokerage or becoming a freight agent? Trust me β€” it’s not as easy as it looks! I started my freight brokerage back in 2003 with ZERO experience, and while we were blessed to succeed, I learned a lot of hard lessons a…
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: What's the biggest challenge brokers face when it comes to shipping freight? How to find bulk carriers and handle washout requirements. GPS tracking issues: Why isn't it pinging every 30 minutes like it should? Support Our Sponsors: QuikSkope - Get a Free Trial: Click He…
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Ever wonder why some freight brokerages thrive while others constantly struggle with cash flow problems? The answer lies in mastering the fundamentals that many brokers overlook. In this eye-opening episode, we explore the critical but often neglected basics that make or break your brokerage operation. We share real stories of brokerages that gener…
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Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: πŸ” How to find the right companies to prospect β€” and who to contact once you do ⛽️ How to calculate fuel surcharge when quoting a customer πŸ™ˆ What blind shipments are and why shippers use them Support Our Sponsors: QuikSkope - Get a Free Trial: Click Here Levity: Click Her…
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🚚 In this episode, we cover: ⏱ What accessorial charges are (detention, layovers, TONU, lumpers & more) πŸ“„ How to document charges and avoid disputes πŸ“‰ Real-world examples of how mishandling accessorials hurts profits and relationships Support Our Sponsors: QuikSkope - Get a Free Trial: Click Here Levity: Click Here DAT Freight & Analytics - Get 10%…
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