Hosted by Scott McInnes, founder of Inspiring Change, we talk to guests about how really good internal comms, engagement and leadership all contribute to 'Building Better Cultures'. We tend to shy away from theory and focus more on really practical advice, great stories and best-practice. About Inspiring Change At Inspiring Change we help our clients to connect their people to their strategies, their change programmes, their purposes and to each other. We do that by focusing on strategic int ...
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Reliability Radio brings you the latest information on reliability from Reliabilityweb.com and Uptime Magazine
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The Power of Story - a Webinar | Inspiring Change and The Cumberland Building Society
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1:33
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1:33🧑💻Upcoming Webinar: Transform Your Change Journey Through the Power of Storytelling! This September, join Scott McInnes and Des Moore, CEO of The Cumberland Building Society for a webinar exploring how they successfully used a corporate narrative, co-created with their people, to bring their transformation journey to life in a more human way. What…
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Reliability Radio EP 334: THE LAST MILE FOR AI, Louis Innocent, EAM 360
11:37
11:37
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11:37Join Jonathan Guiney and Brendon Russ on Reliability Radio as they welcome Louis Innocent, Director of Asset Management at EAM 360. Louis dives into a core problem facing the industry: the persistent failure of mobile adoption strategies. He explains the "why" behind this resistance—from generational knowledge gaps to poorly designed applications—a…
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Reliability Radio EP 332: The Smart Digital Reality, Peter Bynarowicz – Hexagon
12:46
12:46
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12:46Join Jonathan Guiney and Brendon Russ on Reliability Radio as they speak with Peter from Hexagon, a company focused on Asset Information Management (AIM). The discussion begins with a look at a fundamental challenge facing every industry: the "silver tsunami" and the loss of critical knowledge. Peter explains how Hexagon's solution bridges the silo…
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Reliability Radio EP 331: PEOPLE ARE THE KEY TO RELIABILITY. Roger Ham and Muhammad Yusuf
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14:23
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14:23Join Jonathan Guiney and Brendon Russ on Reliability Radio as they welcome Roger Ham and Muhammad Yusuf Bin Nazman from Kerry Ingredients, a global food production powerhouse. This episode tells the story of Kerry's journey, which began in 2021 with a commitment to "safety first, quality always," and culminated in a prestigious Uptime Award for rel…
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Reliability Radio EP 330: SMALL TEAM. BIG RELIABILITY. John Fortin & Billy Appleton
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11:44
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11:44Join Jonathan Guiney and Brendon Russ on Reliability Radio as they welcome John Fortin and Billy Appleton from the Beverly Salem Water Board. This episode tells the inspiring story of a small utility (18 employees, 4 in maintenance) serving 100,000 residents, and their incredible journey from outdated, verbal maintenance practices to winning an Upt…
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Reliability Radio EP 329: IBM Predictive Maintenance misinterpreted -Tom Woginrich
14:37
14:37
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14:37Join Jonathan Guiney and Brendon Russ on Reliability Radio for a controversial debate with Tom Woginrich from IBM on "predictive maintenance vs. condition-based maintenance." Tom challenges the traditional view, defining the "predictive maintenance" of old as limited "univariate analytics" (single variables like vibration), often leading to frustra…
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Reliability Radio EP 328: YOUNG GUNS OF RELIABILITY - Eric Rosales & Alexis Madris – JLL
18:25
18:25
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18:25Join Jonathan Guiney on Reliability Radio as they sit down with JLL's rising stars, Alexis Madris and Eric Rosales. Offering a fresh, younger perspective on the industry, they reveal the unexpected appeal of reliability and asset management: the creativity in data analysis, the thrill of problem-solving, and the satisfaction of seeing assets perfor…
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Reliability Radio EP 327: MAXIMO®: THE DATA FIX • Asset Analytix
13:36
13:36
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13:36Join Jonathan Guiney on Reliability Radio as he welcomes Sunil Kamerkar, from Asset Analytix. With over 30 years in the business, Asset Analytix specializes in helping Maximo® users transform their operations, focusing on data quality, PM job plan optimization, and strategic program assessments. Sunil explains their partnership with Reliabilityweb'…
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Reliability Radio EP 326: Africa, Reliability Rising • Natascha Heyman
9:40
9:40
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9:40Join Jonathan Guiney on Reliability Radio as he speaks with Natascha Heyman, Director of WIRAM Africa (Women in Reliability and Asset Management). Natascha shares her inspiring story of joining WIRAM and her vision for accelerating the organization's exposure across Africa. She highlights ongoing, impactful projects like the Grand Ethiopian Renaiss…
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137 | Storytelling, Stakeholders, and Strategy: Communicating Change Right
38:05
38:05
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38:05Summary In this episode of the Building Better Cultures podcast, Scott McInnes speaks with Catherine Fallon about the critical role of change communication in organizations undergoing transformation. Catherine shares her extensive experience in employee engagement and change management, emphasizing the importance of building trust and aligning stak…
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Reliability Radio EP 325: Future-Proofing Real Estate, Data, Art, and Spaces
12:52
12:52
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12:52Join Jonathan Guiney and Brendon Russ on Reliability Radio as they chat with Jim Barlow, Solution Strategy at JLL Technologies, live from TRIRIGAWorld. Jim unpacks the major themes shaping global real estate, including the current market contraction and the projected 30 million square feet of corporate space leaving US portfolios. Discover how lead…
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Reliability Radio EP 324: Trades Gap: The Book -Dave Reiber & Rich McInnes
16:54
16:54
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16:54Join Jonathan Gagne and Brendan Russ on Reliability Radio as they sit down with passionate industry experts Dave Reiber from Reliabilityweb and Rich McInnes from Net Results. This episode dives deep into the urgent issue of the skilled trades gap – a "big hole that's getting bigger." Dave and Rich reveal the motivation behind their upcoming book, d…
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136 | Navigating Organisational Culture Challenges | Clare Duffield
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37:33
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37:33Summary In this episode of the Building Better Cultures podcast, Scott McInnes speaks with Clare Duffield, Assistant Chief Officer for People and Organisational Development at the Police Service of Northern Ireland (PSNI). They discuss the importance of workplace culture, the challenges faced by policing globally, and the insights gained from a cul…
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135 | The Evolving Role of Modern Leadership
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36:54
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36:54Summary In this episode of the Building Better Cultures podcast, Scott McInnes speaks with Dara Connolly, CEO of Common Purpose Ireland, about the evolving role of leadership in today's organizations. They discuss the importance of connection, self-awareness, and the need for leaders to adapt in a post-COVID world. Dara shares insights on practical…
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Reliability Radio EP 323: From Icebergs to AI, MaxTAF’s Journey to MaximoWorld
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11:15
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11:15In this episode of Reliability Radio, host Jonathan Guiney sits down with Alexander Delic and Karolina Szymanska from MaxTAF at MaximoWorld. From flight cancellations and unexpected layovers to breakthrough tech sessions on generative AI, this episode is packed with real stories and real innovation. MaxTAF is on a mission to bring AI-powered produc…
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134 | Unlocking Potential: Neurodiversity, ESG, and Organisational Culture in Action
33:34
33:34
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33:34Summary In this episode of the Building Better Cultures podcast, Scott McInnes speaks with Lorna McAdoo, head of ESG at Version One, about the importance of organizational culture, the role of ESG in shaping that culture, and strategies for enhancing employee engagement, especially in a post-COVID world. They discuss the significance of listening t…
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Reliability Radio EP 322: Smart Before Fast, David Armstrong
11:32
11:32
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11:32First get smart, then get quick. Dave Armstrong of Cohesive joins Reliability Radio live at MaximoWorld 2024 to talk digital integration, smarter asset strategies, and how to unlock serious ROI in Maximo Application Suite. With all our technology that we have available, we still struggle at getting it all in one place. We hear about concepts such a…
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133 | Empathy: The Missing Ingredient in Leadership | Keith Barry
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41:55
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41:55Summary In this engaging conversation, the speakers delve into the importance of non-verbal communication in leadership, the journey of a brain hacker, the power of subconscious storytelling, the role of empathy in communication, and the science behind influence through mirroring and rapport. They emphasize that effective leadership requires unders…
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132 | Navigating Middle Management Challenges in Modern Workplaces | Kathryn Whyte
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31:54Summary In this episode, the conversation delves into the intricacies of workplace culture, emphasizing the importance of leadership, purpose, and employee wellbeing. The speakers discuss how culture is shaped by the behaviours tolerated within an organization and the critical role leaders play in modelling desired behaviours. They explore the chal…
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Reliability Radio EP 321: Before the AI, Fix This • Jeff Kinard – Prometheus
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12:34
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12:34What’s the first step in building a smart, reliable operation? Hint: It’s not AI. In this episode of Reliability Radio, we’re joined by Jeff Kinard from Prometheus Group, who drops hard-earned wisdom on what actually moves the needle. From baseline data to data governance and building trust between tech and people—it’s all about doing the blocking …
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131 | Leadership, empathy & diversity lessons from Mumbai | BBC Shorts
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7:01
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7:01When 20 senior leaders from 9 countries gathered in the heart of Mumbai, the lessons weren’t found in PowerPoint decks—they were found in the streets, in conversation, and in shared moments of discomfort and growth. In this episode, Scott McInnes reflects on his experience with the Common Purpose Senior Leader Programme, exploring how a city of con…
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Reliability Radio EP 320: Data, Culture, Action: Jason Smith - ABS Consulting
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12:02
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12:02Is technology your silver bullet—or a shiny distraction? In this episode of Reliability Radio, Jason Smith of ABS Consulting joins us at IMC to cut through the noise. You’ll hear: Why your CMMS upgrade won’t save you without clean data What makes culture the real foundation of success How top-down AND bottom-up leadership fuels lasting change Why c…
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Reliability Radio EP 319: How I Got My CRL Black Belt
10:58
10:58
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10:58Nobody graduates college as a reliability engineer—it’s a journey you grow into. In this episode of Reliability Radio, JLL’s Matthew Tingsanchali shares his story—from wrenching on cars to earning a CRL Black Belt. He opens up about early challenges, real-world lessons from implementing programs, and why the CRL framework helped bring it all togeth…
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Reliability Radio EP 318: AI & Predictive Maintenance: The Future of Reliability, Fabrice Brion – I-Care
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13:15The reliability world is shifting—fast. In this episode of Reliability Radio, hosts Jonathan Guiney and Brendon Russ(JLL) sit down with Fabrice Brion, CEO of I-Care, to discuss how AI and IoT are reshaping predictive maintenance. 💡 What’s changing? AI vs. Condition Monitoring: Why AI can predict failures before they happen. The Power of Data: How m…
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Reliability Radio EP 317: Sustainability & Reliability. The Missing Link in Asset Management – Sustainability Consortium
13:59
13:59
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13:59Sustainability and reliability are often seen as separate initiatives, but what if they are actually deeply connected? In this episode of Reliability Radio, David Robertson and Ian Higham from the Sustainability Consortium of the Reliability Leadership Foundation discuss how organizations can align their reliability practices with sustainability go…
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Reliability Radio EP 316: Igor Marinelli – A single pane of glass for Asset Health
14:25
14:25
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14:25As AI reshapes reliability, how do we move beyond buzzwords to real-world solutions? In this episode of Reliability Radio, hosts Jonathan Guiney and Brendon Russ from JLL sit down with Igor Marinelli, CEO of Tractian, to explore how AI and advanced condition monitoring are tackling some of the biggest challenges in maintenance and asset management.…
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130 | From Employee to Owner: The Business of Coffee & Culture
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39:10
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39:10Episode Summary In this episode of Building Better Cultures, Scott McInnes sits down with Jonathan Reed, CEO of Paddy and Scott’s Coffee, to discuss the company’s incredible transformation over the past three years. Jonathan shares his journey from employee to owner through a management buyout (MBO) and the challenges he faced in reshaping the orga…
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Reliability Radio EP 315: Terrence O’Hanlon, Mastering Reliability with the Profound System of Knowledge
21:49
21:49
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21:49What if reliability and asset management had a universal system—a framework that could be seamlessly integrated into your organization, no matter its size or industry? In this episode of Reliability Radio, Terrence O’Hanlon (CEO, Reliabilityweb.com) joins Jonathan Guiney and Brendon Russ of JLL to unpack the Uptime Elements Profound System of Knowl…
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129 | The Eight Practices of Credible Leadership | Jenni Field
36:32
36:32
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36:32EPISODE SUMMARY In this episode of Building Better Cultures, Scott McInnes sits down with Jenni Field, CEO of Redefining Communications, to discuss her new book Nobody Believes You and the critical role of credibility in leadership. They explore the eight interconnected practices that define credible leadership and examine how leaders can navigate …
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Reliability Radio EP 314: Sean Mullen & Melissa Ruth, Culture Matters, Insights for 200% performance.
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16:09
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16:09In this episode of Reliability Radio, hosts Jonathan Guiney and Brendon Russ, of JLL, dive into the People and Culture at Work framework with industry leaders Sean Mullan (Medtronic) and Melissa Ruth (Cohesive). 🔹 Why it matters: 85% of employees feel disengaged at work, and engaged teams see 202% productivity improvements. 🔹 How reliability connec…
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128 | HubSpot’s Culture Code and Leadership Insights for Hybrid Work Success | Eimear Marrinan
41:53
41:53
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41:53Episode Summary: In this episode of the Building Better Cultures podcast, Scott McInnes interviews Eimear Marrinan, VP of People Experience at HubSpot, about how HubSpot has built and maintained a thriving corporate culture. The conversation explores the challenges and opportunities of hybrid work, the role of feedback and transparency, and the imp…
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127 | From Words to Action: How Storytelling Unifies, Empowers & Transforms Organisations | The Cumberland
36:36
36:36
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36:36EPISODE SUMMARY In this episode, Scott discusses the power of storytelling in organisations with Des Moore and Shelly Hayward from The Cumberland Building Society. They explore the importance of a common narrative during transformation, the co-creation process that engaged employees, and the significance of events like Cumberland Calling in celebra…
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126 | Building High-Trust Cultures: Leadership Strategies for Hybrid Work Success | Tim Threipland
37:52
37:52
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37:52Episode Summary In this episode of the Building Better Cultures podcast, Scott McInnes welcomes Tim Threipland from FranklinCovey to discuss the critical role of trust in organisational culture and leadership. They explore how trust impacts performance, the effects of the pandemic on work culture, and the importance of intentionality in building hi…
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Reliability Radio EP 313: Ron Moore, RM Group, Inter-department Cooperation and Partnership
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15:03
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15:03In too many organizations, we hear about the need to align the goals to drive better value, but no one wants to change what they or what they are measured by. In this special episode of Reliability Radio, we sit down with Ron Moore and have a frank conversation about what works and what doesn’t work in the effort to achieve actual inter-department …
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Reliability Radio EP 312: Jon Mortensen, IFS, Buzzword of the week – AI. What is it?
13:24
13:24
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13:24What can it do for me in Reliability and Asset Management? There are a lot of solutions in the market to help leverage data to create information with context to make decision. Jon Mortensen from IFS joins us to discuss this concept and what the capabilities are to unlock the power of data to move the needle on value creation at an organization.…
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Reliability Radio EP 311: Graham Fonseca (UE Systems) & Rob Milner (Flir)
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12:08
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12:08New condition monitoring solutions are coming to the market with an ever increasingly frequency with updated features, firmware, and accessories. However, every once in a while, a new solution comes along that turns everyone’s head. It’s not very often that we hear about two titans in the condition monitoring space coming together to create a new s…
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Reliability Radio EP 310: Jeff Smith, The State of Condition Monitoring
11:32
11:32
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11:32Have you heard about the Lubrication Leader Badge? What about the new IoT Leader Badge? Listen in on this podcast as we have a deep discussion with Jeff Smith of Reliabilityweb on the state of condition monitoring, fault cause detection, and the learning opportunities available to the Reliability and Asset Management community on Reliabilityweb’s o…
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Reliability Radio EP 309: Tim Rice, the concept of Defect Elimination
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12:21
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12:21Defect Elimination. It’s more than just an element in the Work Execution Management Domain. It represents one of the goals of reliability … to improve the value of an organization. We sit and have a chat with Tim Rice, the author of “Defect Elimination: Left to Right, Right to Left” and discuss the concept of Defect Elimination, its benefits, chall…
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Reliability Radio EP 308: Jack Poley, CMI
10:06
10:06
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10:06In the world of condition monitoring, we’ve come a long way to get our results better, faster, and more accurate. The advancement of technology has allowed all of us to self-perform just about every facet of condition monitoring and more importantly, leverage the results together to make decisions. However, there is one technology that most practit…
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Reliability Radio EP 307: Russ Parish, ReliabilityWeb
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13:51
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13:51Performing self-assessments to gauge where you have been an important step in determining areas of strength and for identifying needs for improvements. Whether you are just starting your reliability journey, restarting a program, or just getting a grasp of the current status, assessments are crucial for awareness. Additionally aligning your program…
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Reliability Radio EP 306: David Lockhart, Kaiser Permenente
11:22
11:22
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11:22When you go to a health care provider, hospital, or outpatient center, the reliability of the equipment should be the furthest thing from your mind. With the potential effects of a failure includes risk to bodily harm, reliability isn’t an option, it’s an imperative. We speak with David Lockhart from Kaiser Permenente on the history, current state,…
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Reliability Radio EP 305: Jim Carrel, Forum Reliability
11:44
11:44
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11:44Are you curious about just what the Association of Asset Management Professionals (AMP) is all about? Join us for this episode of Reliability Radio where we have a conversation with Jim Carrel from Forum Reliability, a Reliability Partner, about his volunteer work with AMP, its benefits for the Reliability and Asset Management community, the Certif…
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Reliability Radio EP 304: Tom Woginrich, IBM
11:54
11:54
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11:54Being able to convince executive leadership of the value of reliability can be daunting. We’ve all heard of the concept of an “Elevator Pitch” but what about the need to have a FIVE SECOND PITCH to get attention! On this episode, we speak with Tom Woginrich of IBM about the need beef up our value statements for reliability to ensure executive spons…
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Reliability Radio EP 303: George Parada, JLL
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12:17Networking is one of the best parts of any Reliabilityweb.com event. The chance to meet people who are working in the same field and learn from them has become the best part of conferences like IMC. Going through the crowd and finding others who just might have some advice to help you with your reliability efforts. We have a discussion with George …
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Reliability Radio EP 302: Ryan Conger, ABB
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11:57
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11:57ABB is widely known for being an industry leader in industrial electrical and instrumentation technology, products, and services. What is not so widely known is that ABB can take all the data coming off those devices and provide meaningful analytics. In this podcast, Ryan Conger from ABB opens our eyes to the vast wealth of hidden data that can uti…
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Reliability Radio EP 301: Kendra Mock & Jon Cameron, CRL-Black Belts, JLL
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16:23
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16:23Did you know that there are thousands of CRLs, but only 20 CRL black belts? Listen to this podcast where we have a chat with Kendra Mock and Jon Cameron on their reliability journey to becoming CRL black belts to help you chart your own course towards CRL certification and beyond.
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Reliability Radio EP 300: Eric Ayanegui, CINTAS
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14:52
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14:52Convincing leadership of the need for a reliability program can be hard to find sometimes. Getting and maintaining executive sponsorship requires identifying and actioning an organization’s need. We have a conversation with Eric Ayanegui from Cintas where we discuss Cintas’s reliability journey well over the course of a decade from being first intr…
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Reliability Radio EP 299: Sean Gregerson, AVEVA
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12:33The term Industry 4.0 has been around the reliability and asset management space for a while now. One of the main examples of solutions that associated with Industry 4.0 has been the integration of systems and generative AI to increase efficiency and improve quality. Sean Gregerson from AVEVA sits down with us in this podcast and takes us through e…
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Reliability Radio EP 298: Dave Reiber & Matt Boehne, Maximo® VSIG
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14:39
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14:39Are you trying to leverage Maximo to enhance your organization’s reliability journey? The Reliability Leadership Foundation has a virtual special interest group dedicated to the use of Maximo for the Uptime® Elements. Listen to our discussion with Dave Reiber and Matthew Boehne about this transformational work to enable Maximo users in utilizing th…
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Reliability Radio EP 297: Paul Morgan & Carey Sealy, JLL Leadership
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12:25Want to hear some insight from executives on how they view reliability? Listen to this podcast where JLL Work Dynamics’s Global COO Paul Morgan and America COO Carey Sealy discuss their perspective on why they support reliability initiatives.By Reliability Radio
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