CPQ for the AI-Native Era – Chargebee’s Take with Nikhil Muralitharan

CPQ Podcast

In this episode of the CPQ Podcast, we’re joined by Nikhil Muralitharan, Senior Director of Product Marketing at Chargebee, to explore how modern CPQ solutions are evolving for software and digital service businesses. Nikhil shares his unique journey from software engineering to product marketing leadership—and how his career path mirrors his personal theme of "connecting the dots."

We dive deep into Chargebee’s API-first, modular CPQ platform, built to support hybrid sales motions like PLG and sales-assisted selling—without maintaining separate catalogs or tech stacks. With customers ranging from $3M to $115M in revenue across the UK, Europe, ANZ, and North America, Chargebee offers out-of-the-box integrations with Salesforce, HubSpot, NetSuite, Sage Intacct, and over 60 other systems.

Nikhil also discusses:

• Their AI-generated quote summaries and vision for CPQ in an AI-native world

• Why sales and finance teams should operate from a shared data foundation

• Chargebee’s approach to billing-first CPQ architecture, SOC 1/SOC 2 and ISO 27001 compliance

• A new guided selling experience launching later this year

• Their 6-stage implementation methodology and fast go-live timelines

If you're looking for a CPQ solution designed for digital growth, flexible pricing models, and enterprise-grade compliance—this episode is a must-listen.

🔗 Learn more about Chargebee CPQ at https://www.chargebee.com/cpq 📬 Contact Nikhil on LinkedIn https://www.linkedin.com/in/nikhilmuralitharan/ or via email [email protected]

Micro-demos of Chargebee CPQ: [Ungated] https://www.chargebee.com/cpq/demo/