Supporting Early-Career Devs and Defining "Engineer"

Managing Up

#Business #Technology #Travis Swicegood, Brandon Hays, Nickolas Means #Nickolas Means #Travis Swicegood #Careers #IT Management #Tech #Industries #Brandon Hayes

45:16

What happens when photography becomes a tool for social change rather than just documentation? In this episode, Michael Dooney speaks with acclaimed British photographer and artist Mark Neville about his journey from art school to the front-lines of conflict, and how he uses collaborative photography projects to empower communities, challenge social norms, and effect real-world impact. Neville shares stories from his time as an official war artist in Afghanistan, discusses the making of influential projects like The Port Glasgow Book Project and Stop Tanks With Books , and reflects on his ongoing work in Ukraine. Listeners will gain insights into the ethics of documentary practice, the power of art as activism, and what it means to make photography for—and with—the people it represents. Timestamps (00:00) – Introduction and welcome (01:49) – Artist and photographer living and working in the Ukraine (04:54) – The Port Glasgow Book Project: Art for the community (08:04) – Getting attention of the art world (12:00) – Turning point towards a social engaged artistic practice (14:42) – Stop Tanks with Books Project: Art as activism in Ukraine (17:56) – Russian invasion of Ukriane (20:55) – Postcode Ukraine Charity (25:06) – War Artist in Helmand, Afghanistan (27:33) – Battle Against Stigma, book project (33:34) – Invitation to start making work in Ukraine (34:54) – Diary of a Volunteer, book project (37:51) – Individual experiences of Postcard Ukraine charity members (39:48) – Support for Ukrainian people (42:06) – How can listeners learn more and get involved? Mark Neville (b. 1966, London) is a British artist and photographer renowned for his socially engaged practice at the intersection of art, documentary, and activism. His projects often involve close collaboration with communities, aiming to empower subjects and address issues such as inequality, mental health, and conflict. Notable works include The Port Glasgow Book Project , Battle Against Stigma , Fancy Pictures , and Stop Tanks With Books . Neville has exhibited internationally, worked as an official war artist in Afghanistan, and was nominated for the Pulitzer Prize by The New York Times in 2012. Mark Neville official website: https://www.markneville.com/ Instagram page: https://www.instagram.com/marknevillestudio/ Postcode Ukraine: https://www.postcodeukraine.com/ This episode of Subtext & Discourse Art World Podcast was recorded on 28. March 2025 between Perth (AU) and Ukraine with Riverside . Michael Dooney official website: https://www.michaeldooney.net Instagram page: https://www.instagram.com/michaeldooney/…

6 years ago 1:06:46

MP3•Episode home

They also talk about the surprising lack of definition around the space between "Entry-Level" and "Senior" engineers to define the main role that the rest are supposedly based on. They talk about the Dreyfus model of skill acquisition, how folks get stuck in "Advanced Beginner" stage, and how to help them move to "Competent" and toward real, holistic expertise.

Notes:

Zone of Proximal Development
- https://en.wikipedia.org/wiki/Zone_of_proximal_development
Charity Majors tweet
- https://twitter.com/mipsytipsy/status/1191622396207190016
Bryan Liles tweet
- https://twitter.com/bryanl/status/1192408098457174016?s=21
Dreyfus model of skill acquisition
- https://en.wikipedia.org/wiki/Dreyfus_model_of_skill_acquisition

44 episodes

Supporting Early-Career Devs and Defining "Engineer"

Managing Up

90 subscribers

published 6 years ago

MP3•Episode home

Notes:

Zone of Proximal Development
- https://en.wikipedia.org/wiki/Zone_of_proximal_development
Charity Majors tweet
- https://twitter.com/mipsytipsy/status/1191622396207190016
Bryan Liles tweet
- https://twitter.com/bryanl/status/1192408098457174016?s=21
Dreyfus model of skill acquisition
- https://en.wikipedia.org/wiki/Dreyfus_model_of_skill_acquisition

44 episodes

#Business #Technology #Travis Swicegood, Brandon Hays, Nickolas Means #Nickolas Means #Travis Swicegood #Careers #IT Management #Tech #Industries #Brandon Hayes

All episodes

1
What If Meetings… Were Good, Actually? 1:02:20

1 year ago1:02:20

1:02:20

In this episode of the Managing Up Show, Brandon, Travis, and Nick talk about meetings. How did they get a bad reputation? How can they be better? And no, the answer is not to abolish meetings, but rather to put the effort into making them actually good. They share disaster stories of meetings gone wrong and what makes one actually work. They cover: Setting a clear purpose for meetings Identifying the roles of participants, and Setting up discussions that unstick our work and sharpen our focus Yep, there is such a thing as an effective, engaging meeting, and once you’ve had them, you’ll never go back. Mentioned this episode: https://www.honeycomb.io/blog/standup-meetings-are-dead/ https://www.amazon.com/Death-Meeting-Leadership-Solving-Business/dp/0787968056…

1
Moving Past "Hero Culture" 58:35

2 years ago58:35

58:35

Nick, Travis, and Brandon talk "hero culture" and how that affects teams. What are the drawbacks of encouraging hero culture? How do you draw the distinction between necessary heroism and chronic hero culture? What's the difference between heroism and professionalism? They also discuss common pitfalls of trying to overcome hero culture, and what it means to set a sustainable example. Show Notes: Do Hard Things by Steve Magness https://www.amazon.com/Hard-Things-Resilience-Surprising-Toughness/dp/006309861X/ Navy Seals "Hell Week" https://navyseals.com/nsw/hell-week-0/ Radar Charts https://en.wikipedia.org/wiki/Radar_chart Kevin Goldsmith's Lead Dev talk on combining ingredients for the perfect engineering team https://leaddev.com/team/finding-right-ingredients-perfect-engineering-team…

1
Actually Managing Up 1:02:20

3 years ago1:02:20

1:02:20

OK, fine, y'all win. We finally did the episode of "Managing Up" about managing up. In it, Nick, Travis, and Brandon talk about techniques for managing up, how they're similar to managing your own team members, and how it is sometimes very different. They share books and resources that helped them and talk about how communication, being crisp, and (gasp) _feelings_ play into managing your upward relationships. Show Notes: Managing Up article by Stephen Gossett from Built In https://builtin.com/people-management/managing-up Connect: Building Exceptional Relationships with Family, Friends, and Colleagues by Dr. David Bradford, Ph.D & Dr. Carole Robin, Ph.D https://www.amazon.com/Connect-Building-Exceptional-Relationships-Colleagues/dp/0593237099 Emotional Agility: Get Unstuck, Embrace Change, and Thrive in Work and Life by Susan David https://www.amazon.com/Emotional-Agility-Unstuck-Embrace-Change/dp/1592409490 Ted Lasso: Darts scene ("Be curious, not judgmental") https://www.youtube.com/watch?v=3S16b-x5mRA…

1
How We've Changed the Way We Manage in the Pandemic, with Estella Gonzalez Madison 1:02:59

3 years ago1:02:59

1:02:59

The Managing Up Crew is joined by Estella Gonzalez Madison (@chicagoing) to discuss how they've changed the way they manage since the start of the pandemic 2+ years ago. They discuss tactical changes and how they've changed philosophically during this time, and how they square their own humanity and that of their teams during the last 2 years, as well as how this affects how they plan to manage in the future. Show Notes: Estella Gonzalez Madison https://twitter.com/chicagoing Talking to your past self (humor) https://mymodernmet.com/julie-nolke-funny-viral-video/ Rethinking Remote Standups https://www.honeycomb.io/blog/standup-meetings-are-dead/ Lara Hogan's Manager Voltron https://larahogan.me/blog/manager-voltron/…

1
Pain, Learning Organizations, and Trainwrecks 1:05:01

3 years ago1:05:01

1:05:01

Nick, pondering the Texas electric grid and the 2021 power crisis posits the question to Travis and Brandon: What role does pain play in leading teams? What is the role of a manager in managing and reacting to pain on our teams? What are the dangers of hiding or deflecting this pain? This leads to a discussion of processing feedback, helping teams learn from pain, and yes, launching trains at meteors. What roles do curiosity and fear play in managing organizational pain? What role do retrospectives play in this? How do you pronounce "gigawatt"? Show notes: 2021 Texas Power Crisis https://en.wikipedia.org/wiki/2021_Texas_power_crisis The lottery factor (AKA bus factor) https://towardsdatascience.com/maintaining-a-good-lottery-factor-1eeb2b2f52a6 Ted Lasso: "The shower pressure is rubbish: make a note of that" https://www.getyarn.io/yarn-clip/cff607e3-f79e-4a84-a38c-ab6124c596c6…

1
Accountability & Trust in a Distributed World 1:02:23

3 years ago1:02:23

1:02:23

Travis, Nick, and Brandon discuss the word "accountability". What does it mean? Why has it developed a negative connotation? What's the connection between "trust" and "accountability"? They discuss the sometimes uncomfortable conversations that must take in place before a conversation about accountability can bring real results. They also talk about how remote culture changes the shape of this conversation by removing shortcuts some leaders have leaned on in offices. Show Notes: The Five Dysfunctions of a Team by Patrick Lencioni https://en.wikipedia.org/wiki/The_Five_Dysfunctions_of_a_Team Start with Why by Simon Sinek https://simonsinek.com/product/start-with-why/ Radical Focus by Christina Wodtke https://www.amazon.com/Radical-Focus-SECOND-Achieving-Objectives-ebook/dp/B091ZL2SRL Remote by Jason Fried and DHH https://basecamp.com/books/remote…

1
One on Ones: Beyond the Basics 59:00

4 years ago59:00

59:00

Nick, Travis, and Brandon revisit the one-on-ones topic from several years ago and go beyond "1:1s 101". The hosts dive past the scripts and formulas to discuss challenges with regular one-on-one meetings with your team. How do you discern "gripe sessions" from a genuine request to intervene? When do you share context vs. listen? How do you get people to shift past surface-level concerns to the most important topics? What are some 1:1 antipatterns? Also: The group restrains themselves to only one Ted Lasso reference. Show Notes: Episode 5: "One on Ones: The Basics" (Oct. 2018) https://www.managingup.show/episodes/54705bed Ted Lasso https://www.imdb.com/title/tt10986410/ https://twitter.com/TedLasso…

1
"Marketing" Your Team as a Manager 42:55

4 years ago42:55

42:55

Nick, Brandon, and Travis discuss the term "Marketing" and the myth that doing good work will speak for itself. How can you advocate for your team's work authentically without feeling like you're bragging? They talk about using tracking documents to track and showcase team accomplishments, and why it's important to demonstrate your team's impact, and not just their efforts. Episode links: Get your work recognized: write a brag document https://jvns.ca/blog/brag-documents/…

1
Inviting Feedback and Creating Psychological Safety 53:41

4 years ago53:41

53:41

Nick, Travis, and Brandon talk about how they increase psychological safety on teams to create space for a variety of voices, starting by debating the value of "strong opinions, weakly held". They explore the questions: How do you bootstrap trust and safety when joining a team? How can you make space for less vocal team members? What are things managers do that reduce trust within their teams? How can you encourage and receive important and valuable feedback? Episode links: Strong Opinions Loosely Held Might be the Worst Idea in Tech https://blog.glowforge.com/strong-opinions-loosely-held-might-be-the-worst-idea-in-tech/ How to Get Your Team to Challenge Your Ideas https://medium.dave-bailey.com/how-to-get-your-team-to-speak-up-4d403bfc10c9…

1
Is "Resources" a Dirty Word? 56:29

4 years ago56:29

56:29

In this episode, Nick, Travis, and Brandon talk about the word "resources", thinking of humans versus abstract notions of people, and balancing company needs with individual needs. What changes as your role moves further from managing individual contributors? Show Notes GE's "Up or out" environment https://en.wikipedia.org/wiki/Vitality_curve Episode 1: OKRs https://managingup.simplecast.com/episodes/podcast-episode-1-measure-what-matters The Passionate Programmer by Chad Fowler https://pragprog.com/titles/cfcar2/the-passionate-programmer-2nd-edition/…

1
Just Culture, Blame, and Accountability 43:50

5 years ago43:50

43:50

In the last episode we recorded in the "before times", Nick and Brandon discuss the connection between blameless culture, systems thinking, and just culture. Nick explains how blame robs learning, and how to foster an environment that allows the system to learn and improve. They talk about how accountability fits into a blameless culture, and Nick introduces Sidney Decker's idea of Forward Accountability and shifting behavior rather than assigning blame. Show notes: Just culture https://en.wikipedia.org/wiki/Just_culture Nick's talk on Three Mile Island https://www.youtube.com/watch?v=hMk6rF4Tzsg Field guide to understanding human error https://www.amazon.com/Field-Guide-Understanding-Human-Error/dp/0754648257 Sidney Decker: Forward accountability https://sidneydekker.com/just-culture/…

1
How Much Process Is Enough? How Much Is Too Much? 57:54

5 years ago57:54

57:54

In another episode recorded in the "before times", Travis talks about finding the balance between not enough and too much process. Is Scrum too much process? How do you tell when process is designed to help versus be a remote control for a team? What if the process is being blamed for other problems? They discuss the signals that tell you when a process isn't working for you and when to modify existing processes versus throw them out. Notes: Extreme Programming Explained by Kent Beck https://www.amazon.com/Extreme-Programming-Explained-Embrace-Change/dp/0321278658 Scrum Guide ™ ™ ™ ® ® ® https://www.scrumguides.org/index.html Taylorism (Scientific Management) https://en.wikipedia.org/wiki/Scientific_management…

1
The Manager's Calendar 48:04

5 years ago48:04

48:04

In an episode recorded in "the before times" that we feel is still relevant, Nick suggested we talk about what to do when you can't do it all. Nick, Brandon, and Travis discuss how the game of "Calendar Jenga" is symptomatic. What happens when your calendar is so full of "valuable" things that you have to choose between lunch or more meetings? Nick talks about using WIP limits to keep your calendar clean, and Travis talks about how designing your schedule is like designing teams. Notes: @catehstn tweet: https://twitter.com/catehstn/status/1231685231909974018 Your calendar is a trash fire https://speakerdeck.com/tehviking/the-new-managers-toolkit?slide=62 Time blocking https://blog.rescuetime.com/time-blocking-101/ Time Management Matrix https://facilethings.com/blog/en/time-management-matrix…

1
Getting Clarity in Times of Change 51:08

5 years ago51:08

51:08

Travis, Nick, and Brandon ask: what do you do when you have a sense that things are about to change? What about when your work evaporates due to a startup pivot or major organizational change? They talk about how to help maintain a team's composure and capability during times of uncertainty or lack of clear direction, including leaning on your own manager.…

1
Breaking the Cycle of "Burnout Debt" 59:52

5 years ago59:52

59:52

Burnout is a very real problem right now, and is often aggravated in our jobs as managers, ironically in our work to help others avoid burning themselves out. Nick, Travis, and Brandon ask: how do you stop the cycle of overwork that led you to success in the first place? How do you take a break? Once you do, how do you come back to work? They discuss learning to set boundaries and say no, even to things we want. Travis compares burnout to technical debt. Nick explains how systemic thinking can alleviate the "trapped" feeling that can exacerbate burnout. Show notes: 6 Causes of Burnout https://hbr.org/2019/07/6-causes-of-burnout-and-how-to-avoid-them…

Managing Up

1
Remote Teams, Coping, and Bringing Your Whole Self to Work 58:18

5 years ago58:18

58:18

Nick, Travis, and Brandon talk about the chaotic and downright scary state of the world and our own prior adjustments to remote work. They discuss ways to lead authentically in these times, and how remote work has helped them learn how integrate life and work (and also, paradoxically, how to keep them separate). Show notes: Bringing your whole self to work https://mike-robbins.com/work/ CNN/BBC guy gets interrupted by child https://www.cnn.com/videos/world/2017/03/10/interview-interrupted-children-newday.cnn Career timeline exercise http://lanipeterson.com/wp-content/uploads/2015/03/Career-Timeline-Exercise-01.2015.pdf Basecamp: Shape Up https://basecamp.com/shapeup Miro (formerly RealtimeBoard) https://miro.com/…

Managing Up

1
"Big Picture Strategists" vs. "Tactical Tornadoes" 1:01:28

5 years ago1:01:28

1:01:28

Travis and Brandon talk about the tendency of software developers to fall into an "overly strategic" or "overly tactical" style of thinking. How do you encourage individuals and teams to consider both near and long term impact in their day to day work? How does team design factor in? What can you do if external factors are causing or aggravating these challenges? Is there a way to achieve balance? Show notes: A Philosophy of Software Design https://www.amazon.com/Philosophy-Software-Design-John-Ousterhout/dp/1732102201/ Pragmatic Programmer https://www.amazon.com/Pragmatic-Programmer-journey-mastery-Anniversary/dp/0135957052/ E myth revisited https://www.amazon.com/Myth-Revisited-Small-Businesses-About/dp/0887307280/…

Managing Up

1
Seasonality and Rhythms in Engineering Teams 41:04

6 years ago41:04

41:04

Nick, Travis, and Brandon talk about the seasonality of work and how that affects individuals and teams. They talk about how they work with low points in the cycle and how to capitalize on the high points, rather than fighting these cycles. How can you change the rhythm when things are flagging too much? What do you do when you can't move dates or deadlines around? When is it OK to ask the team for an "above and beyond push"? Notes: Shop Class as Soulcraft https://www.amazon.com/Shop-Class-Soulcraft-Inquiry-Value/dp/0143117467 The Productivity Cycle https://alexsexton.com/blog/2014/1/the-productivity-cycle/…

Managing Up

1
Creating Self-Managing Teams 48:00

6 years ago48:00

48:00

Brandon asks Nick about a piece of advice he doesn't even remember giving about teaching teams to manage themselves. Nick, Travis, and Brandon explore tough questions around self-managing teams: How do you know when to let go and when to step in? What is the job of a manager on a self-managing team? How do you deal with micromanagement from above? How do you dig out if your team can't live without you?…

Managing Up

1
Supporting Early-Career Devs and Defining "Engineer" 1:06:46

6 years ago1:06:46

1:06:46

Travis and Brandon talk about how teams can support early-career developers and career changers. What environments are they a good fit for? How do you set expectations for newer folks? How can you help them get and stay productive? Is the cost of doing so worth it? They also talk about the surprising lack of definition around the space between "Entry-Level" and "Senior" engineers to define the main role that the rest are supposedly based on. They talk about the Dreyfus model of skill acquisition, how folks get stuck in "Advanced Beginner" stage, and how to help them move to "Competent" and toward real, holistic expertise. Notes: Zone of Proximal Development https://en.wikipedia.org/wiki/Zone_of_proximal_development Charity Majors tweet https://twitter.com/mipsytipsy/status/1191622396207190016 Bryan Liles tweet https://twitter.com/bryanl/status/1192408098457174016?s=21 Dreyfus model of skill acquisition https://en.wikipedia.org/wiki/Dreyfus_model_of_skill_acquisition…

Managing Up

1
Personality Conflicts and the "Us vs. Them" Mindset 49:54

6 years ago49:54

49:54

Travis, Nick, and Brandon discuss a tough-but-frequent listener question: "How do I coach senior developers and tech leads to work better with each other when they have opposing personality types or passions?" They explore the personality types of "ship it" vs. "perfect it". Brandon talks about what happens in the 1 out of 5 times when the conflict is ego- and control-driven rather than just slightly different values (hint: it's not great news). They discuss techniques to draw out the benefits of these personality differences to lower drama, build trust, and balance a team's ability to focus on outcomes with technical and product excellence. Notes: Your high bar is wrecking your team http://brandonhays.com/blog/2018/06/19/your-high-bar-is-wrecking-your-team/…

Managing Up

1
Lessons from Captain Haynes 41:59

6 years ago41:59

41:59

Nick pays homage to one of his heroes, Captain Al Haynes, who saved hundreds of lives by managing a crisis during a famous airplane crash. Captain Haynes demonstrated one of the canonical examples of Crew Resource Management and "just culture". They ask why we still adhere to the "unquestionable captain" myth and point out some of the (very public) disasters that created. Nick talks to the group about how he pivots into "questions/curiosity" mode from "assumptions/making a point" mode. They discuss the impact and legacy of Captain Haynes and how that's impacted the way we choose to lead and live. Notes: Capt Al Haynes https://en.wikipedia.org/wiki/Al_Haynes Crew Resource Mgmt https://en.wikipedia.org/wiki/Crew_resource_management United 232 https://en.wikipedia.org/wiki/United_Airlines_Flight_232 United 173 https://en.wikipedia.org/wiki/United_Airlines_Flight_173 Tenerife airport disaster (worst air disaster) https://en.wikipedia.org/wiki/Tenerife_airport_disaster Turn the Ship Around! https://www.amazon.com/Turn-Ship-Around-Turning-Followers/dp/1591846404…

Managing Up

1
Summer Vacations and Self-Care 50:03

6 years ago50:03

50:03

Travis, Nick, and Brandon talk about vacations after a summer full of them. When is it OK for managers to take vacations? How do you set things up to actually let yourself relax? What if something breaks while you're gone? Nick talks about the power of asking "When's the last time you took time off?" and how to clearly set the cultural expectations in "unlimited PTO" policies. The group discusses vacations as part of an overall self-care strategy. Notes: Nick's "self care" Twitter thread https://twitter.com/nmeans/status/1161331494406840320…

Managing Up

1
Should I Care about "Manager READMEs"? 30:21

6 years ago30:21

30:21

There is a healthy and active debate in the management community around Manager READMEs. Are they self-indulgent excuses for asking people to "deal with" your shortcomings? Or an essential tool to guide future conversations? Nick and Brandon explore the nuance in there and how their views about Manager READMEs have evolved (and continue to evolve) as they're exposed to more examples of them in practice. Notes: Jay Desai's Indespensable Guide for the Modern Manager https://firstround.com/review/the-indispensable-document-for-the-modern-manager/ Calmille Fournier's I Hate Manager READMEs https://medium.com/@skamille/i-hate-manager-readmes-20a0dd9a70d0…

Managing Up

1
The Invisible Work of Management 48:57

6 years ago48:57

48:57

A thread on the "orange website" got Nick thinking: What are signs a manager is succeeding? What are red flags that they're on the wrong track? They ask the big question: How do you know when you are doing a good job? Are there any actual, useful measures you can use to know a manager is effective? And once you have an idea of what success looks like, how can we help scale that across an organization? Notes: The original HN thread about "What are the signs that you have a great manager?": https://news.ycombinator.com/item?id=20230133 Brandon's reply https://twitter.com/tehviking/status/1142480785733234689…

Managing Up

1
Building Trust with Teams 35:21

6 years ago35:21

35:21

Nick, Travis, and Brandon explore trust as a pillar of successful teams. What does a high trust environment look like? How do you build trust? How do managers accidentally lower trust on their teams? How do you build (or rebuild) trust between a team and the rest of the organization? They relay the "marble jar" metaphor and explore what that means for teams. Show notes: John Cutler's trust flowchart https://twitter.com/johncutlefish/status/1144292646120120320 Turn the ship around https://www.amazon.com/Turn-Ship-Around-Turning-Followers-ebook/dp/B00AFPVP0Y No Hard Feelings https://www.amazon.com/No-Hard-Feelings-Embracing-Emotions/dp/0525533834 The Power of Vulnerability (Seminar) https://www.amazon.com/Power-Vulnerability-Teachings-Authenticity-Connection/dp/B00D1Z9RFU…

Managing Up

1
Performance Reviews: When and How to Use Them 36:20

6 years ago36:20

36:20

This week, Nick, Travis, and Brandon respond to a listener's question about when and how to successfully use performance reviews. Nick shares the idea of using "pattern matching" as a basis for evaluating performance. They discuss whether to tie performance to raises, and how to gather and provide feedback outside the performance review process. Notes: Listener question: I just had a fairly junior engineer ask in our 1:1 for something like a performance review. This is not something I - or my company - have done before. How do I provide good feedback for eager juniors and jaded seniors? How do I set clear expectations and give small feedback regularly in 1:1s so there are no surprises? How do I keep my experience/perspective from having too much influence? Is it a bad idea to tie raises to just one evaluation? Is there a way to give periodic bigger-picture evaluation and advice to those who want it without doing formal reviews? Thanks!…

Managing Up

1
How Do You Assess Technical Ability in Interviews? 40:11

6 years ago40:11

40:11

Nick, Travis, and Brandon explore how they've tried to improve at assessing the technical abilities of potential hires during the interview process. They talk take-home tests, pair programming exercises, and Nick shares a technique that has worked better for his teams than either of those. Notes: Yahtzee problem http://codingdojo.org/kata/Yahtzee/ Trek Glowacki: "Tired: Engineering Interviews; Hired: Engineering Auditions" https://medium.com/@trek/tired-engineering-interviews-hired-engineering-auditions-5f9f00147a57 Kevin Goldsmith: The right ingredients for your perfect team https://www.youtube.com/watch?v=JnCYxM9z1dEp Kevin Goldsmith: Let's build a product development organization (workshop) https://www.slideshare.net/kevingoldsmith/lets-build-a-product-development-organization…

Managing Up

1
Who's in Charge of Shipping? 37:38

6 years ago37:38

37:38

Travis, Nick, and Brandon talk about Rule #1 in running software teams: The Software Must Ship. How much of that is on you, the manager? They explore that question and talk about their experiences managing work backlogs, delivery cadences, and giving teams slack to help them go faster. Ron Jeffries's tweet: https://twitter.com/RonJeffries/status/1120486947569446914 Accelerate by Nicole Forsgren, et al. https://www.amazon.com/Accelerate-Software-Performing-Technology-Organizations/dp/1942788339…

Managing Up

1
Priorities, Impact, and Wrangling the "Manager's Calendar" 46:35

6 years ago46:35

46:35

Nick, Travis, and Brandon talk about the vast array of "priorities" that can overwhelm a manager. The group talk through strategies they use to wrangle the "manager's calendar" and reclaim control over your time. Nick talks about how useful procrastination can be as a signal, and the group talks about using focus to make an impact in the face of "busy-ness". Notes: Effective DevOps https://www.amazon.com/Effective-DevOps-Building-Collaboration-Affinity/dp/1491926309 Managing Oneself by Peter Drucker https://www.amazon.com/Managing-Oneself-Peter-Ferdinand-Drucker-dp-1633694836/dp/1633694836 Possible Minds by John Brockman https://www.amazon.com/Possible-Minds-Twenty-Five-Ways-Looking/dp/0525557997 Deep Work by Cal Newport https://www.amazon.com/Deep-Work-Focused-Success-Distracted/dp/1455586692 Inside the Mind of a Master Procrastinator https://www.ted.com/talks/tim_urban_inside_the_mind_of_a_master_procrastinator…

Managing Up

1
Working Alongside Product Teams: What We've Learned 40:20

6 years ago40:20

40:20

Nick, Travis, and Brandon talk about their successes and failures working alongside product teams. They discuss what keeps engineering teams from feeling empowered and how to avoid becoming an "onshore offshore" team. They talk about how to achieve collaborative, healthy tension between product, marketing, and design, and how this work is at the heart of good engineering management. Show notes: Lara Hogan's venn diagrams https://twitter.com/lara_hogan/status/966837809603600386?lang=en https://www.youtube.com/watch?v=iE27GQKB3p0 https://larahogan.me/blog/team-leader-venn-diagram/ What would you say it is ya do here? https://jonathancshan.files.wordpress.com/2014/02/what-would-you-say-you-do-here.jpg Antoine de Saint-Exupéry's quote: https://www.goodreads.com/quotes/384067-if-you-want-to-build-a-ship-don-t-drum-up…

Managing Up

1
New Manager, Existing Team: Where Do You Start? 39:54

6 years ago39:54

39:54

Travis, Nick, and Brandon respond to a thought-provoking question about jumping in to manage a team that's already established. They also talk about what to do when the team needs culture or performance improvements. Amy Unger's question: "Walking into a new to you but established team, whether you were hired into a job or you got a team as part of a re-org, how do you approach coming into an established dynamic as a person of formal authority, but little knowledge or informal influence?" The coaching habit https://www.amazon.com/Coaching-Habit-Less-Change-Forever/dp/0978440749/ Atomic habits https://www.amazon.com/Atomic-Habits-Proven-Build-Break/dp/0735211299/ Learned Helplessness: https://www.amazon.com/Learned-Helplessness-Theory-Personal-Control/dp/0195044673…

Managing Up

1
"Being the Bull": What to Do When Words Have Weight 29:48

6 years ago29:48

29:48

Now that you're a leader, you may be surprised to find that your words sometimes carry weight that you didn't intend, feeling like the proverbial "Bull in a china shop". Nick, Brandon, and Travis share stories about this, and discuss power dynamics and how to shift power to the people who can actually do the work. Show Notes: Transforming the Difficult Child https://www.amazon.com/Transforming-Difficult-Child-Nurtured-Approach-ebook/dp/B079DT5TXT/ The Power of Moments https://www.amazon.com/Power-Moments-Certain-Experiences-Extraordinary/dp/1501147765…

Managing Up

1
Estimation: Where Everything is Made Up and the Points Don't Matter 52:46

6 years ago52:46

52:46

Estimation is the bane of many software developers' existence. Nick, Travis, and Brandon discuss (and argue) about why estimation can be valuable, whether it's too expensive, and what you can do to help your team deliver consistent value whether or not you're expected to estimate software. We estimated this episode should last about 30 minutes, so naturally it's just over 50. John Cutler on twitter: Hybrid Kanban board https://twitter.com/johncutlefish/status/1080740227092639744 Scrum Guide (It's actually good and a quick read) https://www.scrumguides.org/docs/scrumguide/v2017/2017-Scrum-Guide-US.pdf Dave Thomas: Agile is Dead (Long Live Agility) https://pragdave.me/blog/2014/03/04/time-to-kill-agile.html Martin Fowler: The State of Agile in 2018 https://martinfowler.com/articles/agile-aus-2018.html Welcome to Scrum, where everything is made up and the points don't matter https://memegenerator.net/instance/46928911/welcome-to-whose-line-welcome-to-scrum-where-everything-is-made-up-and-the-points-dont-matter Nickolas Means: The Original Skunk Works https://www.youtube.com/watch?v=pL3Yzjk5R4M Soft Skills Engineering podcast https://softskills.audio/…

Managing Up

1
Overcoming Crappy Leadership and the Illusion of Control 31:37

6 years ago31:37

31:37

With Travis out this week, Nick and Brandon discuss a strongly-worded Twitter thread calling out bad leaders, what they've done that has and hasn't worked, and how listening and vulnerability play into more effective leadership (and parenting). Simon Wardley's Twitter thread calling out bad leadership https://twitter.com/swardley/status/1083124264142815233 Accelerate by Nicole Forsgren, PhD, Jez Humble, and Gene Kim https://www.amazon.com/Accelerate-Software-Performing-Technology-Organizations/dp/1942788339 Leadership and Self Deception by the Arbinger Institute https://www.amazon.com/Leadership-Self-Deception-Getting-Out-Box/dp/1523097809 The Power of Vulnerability by Dr. Brené Brown https://www.goodreads.com/book/show/23500254-the-power-of-vulnerability…

Managing Up

1
Transitioning into Management with Blithe Rocher 45:46

7 years ago45:46

45:46

Blithe Rocher, Engineering Manager at Fastly joins Nick, Brandon, and Travis to discuss how and when to transition to management, what to expect, and what advice she'd give her past self as she started managing her peers. Blithe Rocher https://twitter.com/blithe If I Understood You, Would I Have This Look On My Face? https://www.amazon.com/Understood-Would-Have-This-Look/dp/1524781924 Harrison Metal: General Management Course https://www.harrisonmetal.com/classes/foundations-general-management…

Managing Up

1
Fearless Politics and Eiffel's Tower 39:54

7 years ago39:54

39:54

Travis and Brandon talk with Nick about his recent Lead Developer talk about Gustav Eiffel, the story of his iconic tower, and how that led to learning to fearlessly and authentically engage in "politics" to accomplish great things in your career. Eiffel's Tower by Nick Means https://www.youtube.com/watch?v=RslVT-L2A40 You Can Negotiate Anything by Herb Cohen https://www.amazon.com/You-Can-Negotiate-Anything-Negotiator/dp/0553281097 Controversial tweet by Jason Fried https://twitter.com/jasonfried/status/1058816651284623361 Daring Greatly by Brené Brown https://www.amazon.com/Daring-Greatly-Courage-Vulnerable-Transforms-ebook/dp/B007P7HRS4/…

Managing Up

1
Engineering Ladders and Growing Developers with Sean Massa and Trek Glowacki 49:26

7 years ago49:26

49:26

Engineering leaders Sean Massa and Trek Glowacki join Travis, Nick, and Brandon to discuss what they've learned from their research on engineering ladders and growth tracks across dozens of companies. Hosts: Nick Means https://twitter.com/nmeans Travis Swicegood https://twitter.com/tswicegood Brandon Hays https://twitter.com/tehviking Guests: Sean Massa https://twitter.com/endangeredmassa Trek Glowacki https://twitter.com/trek Show notes: Rent the Runway engineering ladder http://dresscode.renttherunway.com/blog/ladder Medium's skill point based engineering growth framework https://medium.com/s/engineering-growth-framework…

Managing Up

1
How Technical Should A Manager Be? 33:16

7 years ago33:16

33:16

Travis, Nick, and Brandon discuss the technical requirements of being a manager, the cultural impact of a manager's technical skills, and why hiring engineering managers is so difficult. Notes: DevOps Transformation/ DevOps Handbook: https://www.amazon.com/dp/B01M9ASFQ3/ The Effective Executive by Peter Drucker https://www.amazon.com/dp/B01F1WZGNC/…

Managing Up

1
One on Ones: The Basics 33:16

7 years ago33:16

33:16

Nick, Travis, and Brandon discuss the purpose of one on ones, how to help get the most from them, avoiding common pitfalls, and share resources on improving them for you and your team. Show notes: Radical Candor by Kim Scott https://www.amazon.com/Radical-Candor-Kim-Scott/dp/B01KTIEFEE/ Questions for your first 1:1 https://larahogan.me/blog/first-one-on-one-questions/ 87 Questions great managers ask https://getlighthouse.com/blog/one-on-one-meeting-questions-great-managers-ask/…

Managing Up

1
CTO vs. VP Engineering: What's the Difference? 38:24

7 years ago38:24

38:24

Travis and Brandon welcome new co-host Nickolas Means, Engineering Manager at GitHub, to talk about the tracks in engineering management, and the differing roles and responsibilities of the CTO and VP of Engineering. Show Notes: Eric Brooke: Software Engineering Leadership https://ericbrooke.wordpress.com/2018/09/16/software-engineering-leadership/ Camille Fournier: The Manager's Path https://www.amazon.com/Managers-Path-Leaders-Navigating-Growth/dp/1491973897 Lara Hogan: Engineering Ladders at Meetup https://medium.com/making-meetup/engineering-ladders-at-meetup-caacbea4916e Camille Fournier: Rent the Runway's Engineering Ladder http://dresscode.renttherunway.com/blog/ladder…

Managing Up

1
How do I become a better coach? 42:51

7 years ago42:51

42:51

Travis and Brandon discuss how central coaching is to quality management, the 2-way nature of coaching, and the critical role listening plays in becoming a better coach. HBR: The 9 Skills of Great Coaches https://hbr.org/2018/08/managers-think-theyre-good-at-coaching-theyre-not listening questioning giving feedback assisting with goal setting showing empathy letting the coachee arrive at their own solution recognizing and pointing out strengths providing structure encouraging a solution-focused approach Mindset by Carol Dweck https://www.amazon.com/Mindset-Psychology-Carol-S-Dweck/dp/0345472322 f I Understood You, Would I Have This Look on My Face?: My Adventures in the Art and Science of Relating and Communicating by Alan Alda https://www.amazon.com/Understood-Would-Have-This-Look/dp/1524781924 Hill Climbing algorithm https://en.wikipedia.org/wiki/Hill_climbing…

Managing Up

1
The Manager's Job: Applying Google's 10 Traits 1:04:34

7 years ago1:04:34

1:04:34

In this super-sized episode, Travis and Brandon discuss what makes a great manager, using 10 skills and traits developed by Google's Project Oxygen and updated over the last 10 years. What is the job of a manager? We discuss the role of a manager with this Google-developed evaluation framework as a guide: https://www.themuse.com/advice/10-behaviors-make-great-google-manager https://rework.withgoogle.com/guides/managers-identify-what-makes-a-great-manager/steps/learn-about-googles-manager-research/ Carol Dweck, fixed vs growth mindset https://www.brainpickings.org/2014/01/29/carol-dweck-mindset/ Travis’s magic question: “How would you like me to help with this?” Brandon’s Notes-Trello Listening-action framework Private Confluence space for 1:1 agendas with action items Conjoined triangles post https://frontside.io/blog/2016/07/07/the-conjoined-triangles-of-senior-level-development.html Simon Sinek: “Start with why” https://www.ted.com/talks/simon_sinek_how_great_leaders_inspire_action https://www.goodreads.com/book/show/7108725-start-with-why HBR study about why people want people who could do their job https://hbr.org/2016/12/if-your-boss-could-do-your-job-youre-more-likely-to-be-happy-at-work Muse article: 1. “Is a Good Coach” Employees need and appreciate a manager who takes time to coach and challenge them, and not just when they’re behind. As Muse contributor Avery Augustine put it, “When it comes to clients, the squeaky wheel usually gets the grease.” The same is true, she said, of employees you manage. But “I realized that every employee needs to be managed—star performer or not,” she wrote. “And simply leaving some employees to do their jobs without any type of feedback or guidance was detrimental to their career development.” 2. “Empowers Team and Does Not Micromanage” Micromanaging’s a common mistake managers make without even realizing it, one that discourages and frustrates employees. But Google’s research found that its best managers don’t, instead offering the right balance of freedom and advice, showing they trust their direct reports, and advocating for the team, according to a sample breakdown from an internal presentation included in a 2013 Harvard Business Review article. 3. “Creates an Inclusive Team Environment, Showing Concern for Success and Well-Being” In the first iteration of the list, this was described as “expresses interest in and concern for team members’ success and personal well-being.” Several years later, the company’s updated this entry to reflect research on psychological safety that allows for risk-taking—which Google identified as an important characteristic of effective teams—and unbiasing, or the process of becoming aware of and combatting unconscious biases. It’s not enough just to have a diverse team, good leaders and managers strive to create an inclusive environment every day. 4. “Is Productive and Results-Oriented” Employees don’t want to work for a lazy boss. They'd rather be part of a team that’s productive and successful, and that’s hard to do if the leader doesn’t set the tone. Former Muse editor Adrian Granzella Larssen explained that becoming a boss means you have to be on model behavior. “As a manager, you'll be looked to as a role model,” she wrote. “You can’t expect people to give their best at work if they don’t see you doing it, so be sure you’re always on your A game.” That means putting in the effort and getting results. 5. “Is a Good Communicator—Listens and Shares Information” Communicating effectively is one of the basics of being a good manager (or a good employee for that matter). But it’s also important to remember that great managers prioritize listening. “Focused, curious listening conveys an emotional and personal investment in those who work for us,” according to Muse contributor Kristi Hedges. “When you listen to people, they feel personally valued. It signals commitment.” 6. “Supports Career Development and Discusses Performance” Google recently added the “discusses performance” component to this behavior. The company pointed to research from Gallup that found only half of employees know what expectations they should be fulfilling at work. “To free employees to take initiative and inspire high performance,” Gallup concluded, “managers need to set clear expectations, hold employees accountable for meeting them and respond quickly when employees need support.” In other words, managers should not only help their team develop skills and advance their careers, but also be clear about expectations and give honest feedback about performance. 7. “Has a Clear Vision/Strategy for the Team” Stephanie Davis, who won one of Google’s Great Manager Awards, told HBR that feedback reports helped her realize how important it was to communicate team vision in addition to company vision. “They wanted me to interpret the higher-level vision for them,” she said. “So I started listening to the company’s earnings call with a different ear. I didn’t just come back to my team with what was said; I also shared what it meant for them.” A clear and shared vision can also help members of your team work well together. 8. “Has Key Technical Skills to Help Advise the Team” When Google first released its list of behaviors, the findings were somewhat anti-climactic. “My first reaction was, that’s it?” Laszlo Bock, then the Vice President of People Operations, told The New York Times in 2011. The entries on the list may’ve been obvious, but their relative importance wasn’t, as Bock’s team found out when it ranked the behaviors. “In the Google context, we’d always believed that to be a manager, particularly on the engineering side, you need to be as deep or deeper a technical expert than the people who work for you,” he said. “It turns out that that’s absolutely the least important thing. It’s important, but pales in comparison.” So all hope isn’t lost if you find yourself managing people who know more than you. 9. “Collaborates Across the Organization” Google recently extended its list by two when its employee survey found that effective cross-organization collaboration and stronger decision-making were important to Googlers. Whether you’re at a large corporation, an early-stage startup, or a nonprofit, managing your team and leading it to success can depend at least in part on how well you can work with other teams. Muse contributor Rebecca Andruszka gave some tips for improving communication with other departments for “the collective betterment of the company” (and, as she wrote, to avoid feeling like you work in Congress). 10. “Is a Strong Decision Maker” Google’s last addition is a reminder that while it’s important for a manager to listen and share information, employees also appreciate one who can make decisions. Muse Founder and President Alex Cavoulacos urged managers to go one step further and tell their teams not only what decision they’ve made, but also why they’ve made it. The small extra effort helps the team understand context and priorities, improve their own future decision-making, and stay engaged as well as informed. One of the reasons this research was so effective was that it used internal data to prove what makes managers great at Google (and the company’s re:Work website provides some first steps for others who want to try to replicate its approach). But that doesn’t mean the list isn’t helpful for people who don’t work there. After all, Google did go from being a made-up word to a household name in just a few years. People and companies now look to it as an example, not only in innovation, but also in its approach to management.…

Managing Up

1
Measure what Matters: An Intro to OKRs 34:09

7 years ago34:09