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Forum FOMO: Crack the Code: Boost Renter Sentiment and Drive Retention

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Manage episode 434193924 series 3458421
Content provided by Multifamily Unpacked. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Multifamily Unpacked or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.

This past Forum's panels were packed with insights from some of multifamily's brightest leaders who have started moving to the new operating model in order to create a better customer and team experience.

In this highlights reel podcast, you'll hear how the new operating model influences how the following leaders think about the customer experience.

– Noah Echols, VP of Customer Experience, The RMR Group

– Susan Goff, VP of Property Marketing, Lantower Residential

– Brandon Gaeta, Director of Operations, Morgan Properties

– Laurel Zacher, VP of Marketing + Customer Engagement, Security Properties

If you want a chance to learn directly from the leaders shaping the future of multifamily, join the registration waitlist.
https://meet.funnelleasing.com/forum-2025

To stay up-to-date follow Funnel on Linkedin and connect with Tyler there, too.

  continue reading

58 episodes

Artwork
iconShare
 
Manage episode 434193924 series 3458421
Content provided by Multifamily Unpacked. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Multifamily Unpacked or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.

This past Forum's panels were packed with insights from some of multifamily's brightest leaders who have started moving to the new operating model in order to create a better customer and team experience.

In this highlights reel podcast, you'll hear how the new operating model influences how the following leaders think about the customer experience.

– Noah Echols, VP of Customer Experience, The RMR Group

– Susan Goff, VP of Property Marketing, Lantower Residential

– Brandon Gaeta, Director of Operations, Morgan Properties

– Laurel Zacher, VP of Marketing + Customer Engagement, Security Properties

If you want a chance to learn directly from the leaders shaping the future of multifamily, join the registration waitlist.
https://meet.funnelleasing.com/forum-2025

To stay up-to-date follow Funnel on Linkedin and connect with Tyler there, too.

  continue reading

58 episodes

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