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The Agile Brand with Greg Kihlström®: Expert Mode Marketing Technology, AI, & CX


1 #697: Building the total experience for customers with AJ Joplin, Forrester 24:10
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Does your AI-based interface talk to customers the way a real person would or is it tech for tech’s sake? We are here at Forrester CX in Nashville, TN and hearing all about the latest insights and ideas for brands to create better experiences for their customers. Agility is less about bolting on new features just because the tech is available and more about making tomorrow’s experiences feel intuitive and natural to the end customer using them. Today we’re diving into designing for the future of experiences with AJ Joplin, Senior Analyst at Forrester. About AJ Joplin AJ is the lead analyst for Forrester’s research on experience design (XD), design organizations, and design leadership. Helping XD and customer experience (CX) leaders develop and deliver on research-based strategy is AJ’s professional passion. She has observed that the most effective organizations combine clear purpose with the right people and leverage systems to clarify decision-making, prioritization, and workflows. AJ also has years of workshop facilitation experience in human-centered design and design thinking. Using her professional coaching skills, AJ bring clients through ambiguity and into alignment on what matters and what’s next. Resources Forrester: https://www.forrester.com https://www.forrester.com Catch the future of e-commerce at eTail Boston, August 11-14, 2025. Register now: https://bit.ly/etailboston and use code PARTNER20 for 20% off for retailers and brands Don't Miss MAICON 2025, October 14-16 in Cleveland - the event bringing together the brights minds and leading voices in AI. Use Code AGILE150 for $150 off registration. Go here to register: https://bit.ly/agile150 " Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstrom Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company…
Finding More Space And Feeling More Connected
Manage episode 477747601 series 2287083
Content provided by Mindful Coping Skills For The Real World. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Mindful Coping Skills For The Real World or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
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538 episodes
Manage episode 477747601 series 2287083
Content provided by Mindful Coping Skills For The Real World. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Mindful Coping Skills For The Real World or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
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538 episodes
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Notes From The Mindful Inner Journey

1 The Beauty (And Sometimes Pain) Of Availability To What Is 15:27
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Notes From The Mindful Inner Journey

Genine Howard is an extraordinary transformational leader who embarked on a remarkable journey from magazine publishing to guiding others in building successful businesses. With a unique approach, she merges the profound wisdom of her inner feminine essence with astute masculine strategies to deliver transformative results. Drawing upon her wealth of experience, Genine empowers individuals to unlock their true potential and build thriving businesses. Her teachings go beyond traditional methods, incorporating deep inner wisdom and intuition to create a harmonious blend of feminine energy and strategic thinking. With Genine as your guide, you'll discover the power of embracing both your intuitive feminine nature and the practical masculine elements of business. By integrating these aspects, you will gain invaluable insights, develop sustainable strategies, and unlock the doors to profound personal and professional growth. Genine Howard is a trailblazer in bridging the gap between inner wisdom and strategic business-building. Through her guidance, you'll learn to harness the transformative power within you, creating a path to success that is both aligned with your feminine essence and grounded in smart, practical strategies. Get ready to embark on a transformative journey that will revolutionize your approach to business and lead you to unparalleled success. www.empress-empires.com https://www.instagram.com/genine_howard…
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Notes From The Mindful Inner Journey

1 The Futility Of Trying To Think My Way Through Loss And Pain 8:08
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1 Thoughts That I Want And Thoughts That I Don't Want 16:19
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Notes From The Mindful Inner Journey

1 When I Don’t Want To “Be Here Now” In The Present Moment, However It Is 13:54
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1 A More Expansive Space To Live Amidst Problems That Sometimes Can't Be Solved 16:08
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1 What Is Beyond My Constantly Changing Emotional Weather 7:13
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Notes From The Mindful Inner Journey

Alexandra is on a mission to raise the vibration of our collective consciousness. As an Energy Healer and Spiritual Advisor, she uses the tools of psychedelic medicine and integration, mindfulness practices such as meditation and breathwork, and the metaphysical practice of Reiki to help heal the mind, body, and soul. Through her self-healing journey to overcome developmental trauma and anxiety, along with a profound spiritual transformation, she was prepared and called to be a channel of healing for others. She embraces clients with compassionate understanding to help them tap into their higher selves and live more fulfilled lives. Alexandra has worked with hundreds of clients in group and individual settings. Previously she was an Integration Guide at Mindbloom and the Director of Patient Experience at Wonder Sciences. She is double Reiki Master certified by the International Center for Reiki Training. Her other training includes a 400-hour mentorship with Shipibo Shamans, Fluence Introduction to Ketamine, Heart Coherence Healing, and Psychic and Medium Development. She is currently pursuing a Master of Science in Consciousness, Spirituality, and Transpersonal Psychology, and has a B.A. in journalism. In addition to her professional work, Alexandra is passionate about increasing access to holistic wellness and supporting BIPOC and marginalized communities. Her philanthropic endeavors include leading mindfulness workshops and leadership advising for Vista Del Mar, a non-profit providing trauma-informed care and mental health services to the most vulnerable children and families in Southern California. She believes that by healing ourselves and raising consciousness, we improve the wellbeing of the planet and all its inhabitants. To connect with Alexandra, visit healeralexandra.com @healeralexandra on IG…
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Notes From The Mindful Inner Journey

1 All That I Really Need To Do Is To Give Time And Space To The Emotions That I Am Feeling 9:53
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Notes From The Mindful Inner Journey

1 Practicing To Get Results Or Practicing For The Sake Of Practice Itself 13:06
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Notes From The Mindful Inner Journey

1 Live At Artspace @ Untitled--A Deep Conversation With Adam Ledbetter 23:30
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Notes From The Mindful Inner Journey

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