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Episode 341: Why the Vendor Confirmation Call is Not A Silver Bullet to Avoid Payment Fraud
Manage episode 486996597 series 2796924
The confirmation call has long been hailed as a safeguard against fraud. But it’s not. Let’s delve into why and what can improve the process.
Keep listening.
Check out my website www.debrarrichardson.com if you need help implementing authentication techniques, internal controls, and best practices to prevent fraudulent payments, regulatory fines or bad vendor data. Check out the Vendor Process Training Center for 116+ hours of weekly live and on-demand training for the Vendor team.
Links mentioned in the podcast + other helpful resources:
- Get the Vendor Callback Confirmation Toolkit(TM) Today: https://training.debrarrichardson.com/course/callback-confirmation-toolkit
- Customized Vendor Validations Session: https://debrarrichardson.com/vendor-validation-session
- Vendor Process Training Center - https://training.debrarrichardson.com
- Customized Fraud Training: https://training.debrarrichardson.com/customized-fraud-training
- Free Live and On-Demand Webinars: https://training.debrarrichardson.com/webinars
- Vendor Master File Clean-Up: https://www.debrarrichardson.com/cleanup
- YouTube Channel: https://www.youtube.com/channel/UCqeoffeQu3pSXMV8fUIGNiw
- More Podcasts/Blogs/Webinars www.debrarrichardson.com
- More ideas? Email me at debra@debrarrichardson.com
- Music Credit: www.purple-planet.com
348 episodes
Manage episode 486996597 series 2796924
The confirmation call has long been hailed as a safeguard against fraud. But it’s not. Let’s delve into why and what can improve the process.
Keep listening.
Check out my website www.debrarrichardson.com if you need help implementing authentication techniques, internal controls, and best practices to prevent fraudulent payments, regulatory fines or bad vendor data. Check out the Vendor Process Training Center for 116+ hours of weekly live and on-demand training for the Vendor team.
Links mentioned in the podcast + other helpful resources:
- Get the Vendor Callback Confirmation Toolkit(TM) Today: https://training.debrarrichardson.com/course/callback-confirmation-toolkit
- Customized Vendor Validations Session: https://debrarrichardson.com/vendor-validation-session
- Vendor Process Training Center - https://training.debrarrichardson.com
- Customized Fraud Training: https://training.debrarrichardson.com/customized-fraud-training
- Free Live and On-Demand Webinars: https://training.debrarrichardson.com/webinars
- Vendor Master File Clean-Up: https://www.debrarrichardson.com/cleanup
- YouTube Channel: https://www.youtube.com/channel/UCqeoffeQu3pSXMV8fUIGNiw
- More Podcasts/Blogs/Webinars www.debrarrichardson.com
- More ideas? Email me at debra@debrarrichardson.com
- Music Credit: www.purple-planet.com
348 episodes
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1 Episode 348: Converting Vendors From Check to ACH Payment? Five Do’s and One Big Don’t Before You Start 28:35

1 Episode 347: Access Gone Wrong - 4 Times When Employees Exploited Their Access And Colluded With Fraudsters 21:25

1 Episode 346: A Big IRS Tax Reporting Change Effective For Tax Year 2026 That Can Help Your Team – But Don’t Forget About This 14:39

1 Episode 345: What The IRS Just Announced About The FIRE System 7:36

1 Episode 344: Another Fraudulent Payment After A BEC Scam Goes to Court – Who Won? 18:23

1 Episode 343: Bank Account Ownership Validation Issues > What About Vendors With Different Names? 29:30

1 Episode 342: Top 2 Reasons Vendors Reach Out to Me About You! 26:10

1 Episode 341: Why the Vendor Confirmation Call is Not A Silver Bullet to Avoid Payment Fraud 23:01

1 Episode 340: Part 2 with Troy Baker of the BBB: Is Your Company an SMB? You’re At Risk for Fraud and the Better Business Bureau’s Resources Can Help 29:06

1 Episode 339: The Better Business Bureau’s Troy Baker on How to Shield Your Business From Fraud Using BBB Resources 47:29

1 Episode 338: 3 Benefits When the Customer Master File is Also the Vendor Master File 20:58

1 Episode 337: April 2025 Changes to the 1099-MISC and 1099-NEC 16:26

1 Episode 336: World Password Day’s Ultimate Advice for Maintaining Passwords 16:03

1 Episode 335: Why the Vendor Process Is Key to Preventing ACH, Wire and Check Payment Fraud 25:20

1 Episode 334: Flipping the Script - Two Tactics Vendors Are Using to Secure Their Bank Info With Clients (You) 22:26

1 Episode 333: Looking for Vendor Contact Info? 3 Reasons Why the FTC Warns Not To Use Online Search Results 11:25

1 Episode 332: New Scam Alert – Beware of Inbound Snail Mail Scam 8:15

1 Episode 331: Vendor Validations Recommended for Compliance 1:07:27

1 Episode 330: New Scam Alert: 5 Ways the FBI Says Criminals Steal Checks You Send To Your Vendors 17:20

1 Episode 329: More Important Than Phishing Tests – Test Controls in Your Vendor Remittance Change Process 23:39

1 Episode 328: Vendor Remittance Information = 3 Confirmation Calls 15:00

1 Episode 327: Do You Need to Collect A Voided Check Or Banking on Letterhead With Vendor Banking? 14:08

1 Episode 326: Getting Ready for IRS Tax Reporting for Non-US Vendors: The Difference Between 1042-S, 1042-T and 1042 20:18

1 Episode 325: Build a Watchlist Compliance Matrix to Avoid Fraud and Fines – In 5 Steps 33:42

1 Episode 324: How Often Should You Clean Your Vendor Master File? And 3 Key Tasks To Include 24:19

1 Episode 323: A Fraudulent Payment After A BEC Scam Goes to Court – Who Won? 17:50

1 Episode 322: 2 More Recommended Vendor Validations for 2025 And Where to Validate 15:43

1 Episode 321: One Critical Thing I Learned Testing the IRIS System 13:06

1 Episode 320: 3 Ways to Find A Missed Fraudulent Payment Made In December 11:31

1 Episode 319: Confirmation Call Scripts #5 – Confirmation Call Voice Message and Email 17:15
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