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6 - Microskills for Conflict Management with Dr. Resa Lewiss
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What does it take to thrive in medicine beyond clinical excellence? In this episode, Dr. Lee Sharma speaks with Dr. Resa Lewiss about the small, everyday actions that can make a big impact on your career. Dr. Lewiss shares how she turned feelings of being left out of the "professional playbook" into a guide for others, offering practical tools like pausing before reacting, scheduling emails thoughtfully, and recognizing conflict early.
They also explore the deeper cost of unresolved conflict in the workplace, from burnout to poor patient care. Dr. Lewiss explains how to spot gaslighting using the D.A.R.V.O. framework and why having a trusted support circle—your personal board of directors—can make all the difference.
Three Actionable Takeaways:
- Recognize Conflict Early – Learn the signs of subtle and systemic conflict (like gaslighting) and begin documenting patterns to better respond and protect yourself.
- Schedule with Intent – Respect your team’s boundaries by drafting emails when inspiration strikes—but scheduling them to send during working hours.
- Build Your Board – Create a personal board of directors: people you trust who offer honest, thoughtful guidance during professional challenges.
About the Show:
Behind every procedure, every patient encounter, lies an untold story of conflict and negotiation. Scalpel and Sword, hosted by Dr. Lee Sharma—physician, mediator, and guide—invites listeners into the unseen battles and breakthroughs of modern medicine. With real conversations, human stories, and practical tools, this podcast empowers physicians to reclaim their voices, sharpen their skills, and wield their healing power with both precision and purpose.
About the Guest:
Dr. Resa Lewiss is a board-certified emergency physician, professor of emergency medicine, and a pioneer in point-of-care ultrasound. A graduate of Brown University and the University of Pennsylvania School of Medicine, she has trained and taught at top institutions including Harvard and Mount Sinai. She is the co-author of MicroSkills: Small Actions, Big Impact, a guide to practical workplace strategies that address conflict, leadership, and psychological safety. A frequent keynote speaker and advocate for equity in medicine, Dr. Lewiss uses storytelling and strategy to empower healthcare professionals at every level.
LinkedIn: https://www.linkedin.com/in/resaelewissmd/
About the Host:
Dr. Lee Sharma is a gynecologist based in Auburn, AL, with over 30 years of clinical experience. She holds a Master’s in Conflict Resolution and is passionate about helping colleagues navigate workplace challenges and thrive through open conversations and practical tools.
Connect with Dr. Lee Sharma:
📧 Email: [email protected]
🌐 Website: East Alabama Health - Dr. Sharma
The Scalpel and Sword Podcast is for informational purposes only and does not constitute medical, legal, or professional advice. Always consult a qualified professional regarding your specific situation.
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