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Content provided by Ericka Moore, SOLABS, Philippe Gaudreau, and Mandy Gervasio. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Ericka Moore, SOLABS, Philippe Gaudreau, and Mandy Gervasio or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
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Silver Linings with The Old Gays
1 Our Chosen Family: "The gay community is much bolder today." 33:19
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LikedWhat’s the secret to lasting friendships? How does queer community show up through the ebbs and flows of life? And what’s the REAL story behind the “YMCA” song? In the first episode of Silver Linings, The Old Gays dive into an essential part of queer life: chosen family. They discuss the vital love, support, and sense of belonging that community provides, especially during life's toughest moments. They open up about what “queer” means to them, how chosen family has impacted their lives, and how to maintain close bonds over time–including their love for each other! “We’ve come a long way, baby.” Family isn’t just what you’re born with; it’s the people who show up, shape you, and stick around. See omnystudio.com/listener for privacy information.…
Episode 34: Ericka's Return! with Philippe, Martine, Kevin and Ericka
Manage episode 273817781 series 2401782
Content provided by Ericka Moore, SOLABS, Philippe Gaudreau, and Mandy Gervasio. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Ericka Moore, SOLABS, Philippe Gaudreau, and Mandy Gervasio or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
This week on the podcast, Etienne Langlois, SOLABS’ Marketing Coordinator is back as your host! He is joined by Philippe Gaudreau, SOLABS’ CEO, Martine Boire, the team’s Head of Product and Quality Management, Kevin Byrne Langlois, SOLABS’ Head of Engineering and Ericka Moore, SOLABS’ Head of Client Success.
Today, the team will discuss frequently asked questions about SOLABS, new resources available for clients on SOLABS’ Knowledge Base and more. They will also chat about Ericka’s return in the SOLABS team after a prolonged leave and how this will impact our clients’ lives!
Key Takeaways:
0:47 – Etienne introduces today’s guests: Philippe, Martine, Kevin and Ericka!
1:57 – Martine explains how many curriculums and training activities can be tied to a single document.
3:19 – Philippe explains what are the different levels of accesses to SharePoint and how they can be changed.
5:21 – Can users segregate the different libraries within SharePoint by user?
7:33 – Philippe explains what are the limits on the amount of user accounts, and how can this be changed?
10:15 – There will never be a case where a company tried to add a new user and is blocked because they are limited by their contract.
11:05 – Kevin details the process of preparing for a SOLABS intervention.
14:29 – Martine introduces her guide on setting due dates on document workflows.
15:38 – Ericka discusses her role within SOLABS moving forward.
17:32 – Ericka shares her thoughts on the current pandemic and what it’s taught her.
19:45 – The team expresses their feelings regarding Ericka’s return.
21:19 – Etienne explains that Ericka will take back the role of show host for the QM Insights podcast moving forward.
21:50 – Etienne thanks all listeners and invites them to reach out to the team at solabs-podcast@solabs.com with any questions and/or suggestions.
65 episodes
ShareManage episode 273817781 series 2401782
Content provided by Ericka Moore, SOLABS, Philippe Gaudreau, and Mandy Gervasio. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Ericka Moore, SOLABS, Philippe Gaudreau, and Mandy Gervasio or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
This week on the podcast, Etienne Langlois, SOLABS’ Marketing Coordinator is back as your host! He is joined by Philippe Gaudreau, SOLABS’ CEO, Martine Boire, the team’s Head of Product and Quality Management, Kevin Byrne Langlois, SOLABS’ Head of Engineering and Ericka Moore, SOLABS’ Head of Client Success.
Today, the team will discuss frequently asked questions about SOLABS, new resources available for clients on SOLABS’ Knowledge Base and more. They will also chat about Ericka’s return in the SOLABS team after a prolonged leave and how this will impact our clients’ lives!
Key Takeaways:
0:47 – Etienne introduces today’s guests: Philippe, Martine, Kevin and Ericka!
1:57 – Martine explains how many curriculums and training activities can be tied to a single document.
3:19 – Philippe explains what are the different levels of accesses to SharePoint and how they can be changed.
5:21 – Can users segregate the different libraries within SharePoint by user?
7:33 – Philippe explains what are the limits on the amount of user accounts, and how can this be changed?
10:15 – There will never be a case where a company tried to add a new user and is blocked because they are limited by their contract.
11:05 – Kevin details the process of preparing for a SOLABS intervention.
14:29 – Martine introduces her guide on setting due dates on document workflows.
15:38 – Ericka discusses her role within SOLABS moving forward.
17:32 – Ericka shares her thoughts on the current pandemic and what it’s taught her.
19:45 – The team expresses their feelings regarding Ericka’s return.
21:19 – Etienne explains that Ericka will take back the role of show host for the QM Insights podcast moving forward.
21:50 – Etienne thanks all listeners and invites them to reach out to the team at solabs-podcast@solabs.com with any questions and/or suggestions.
65 episodes
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SOLABS QM Insights
1 QM Insights Podcast Episode 65 - Introducing our 2025 User Group Meeting Featuring Ericka Moore 14:46
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Play Later Play Later Lists Like LikedIn this episode of the QM Insights podcast, Etienne, Philippe, and Ericka talk about the upcoming User Group Meeting on May 15th, 2025. They share which conferences they're most excited about, highlight this year’s agenda, and more! Key Takeaways 00:00 What is the User Group Meeting? 06:08 This year's agenda 14:03 Other SOLABS news Contact us at solabs-podcast@solabs.com…
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SOLABS QM Insights
1 Episode 64: SOLABS' Roadmap with Philippe Gaudreau 17:02
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Play Later Play Later Lists Like LikedIn this episode of the QM Insights podcast, Etienne and Philippe discuss the latest updates to QM10 and what's in the pipeline for the upcoming months! View SOLABS' full roadmap here: Roadmap for SOLABS QM10, QM APPs and Services – SOLABS Knowledge Base Key takeaways: 00:20 SOLABS news 03:20 Introducing some new features recently made available to clients 07:15 Our work on the reporting portal 11:00 We're revamping QM10's UI! 14:20 A variation of the deviation QM APP is in the works for smaller companies Contact us at solabs-podcast@solabs.com…
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SOLABS QM Insights
1 Episode 63: Plan your EQMS' Development with the EQMS Maturity Model 13:03
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Play Later Play Later Lists Like LikedIn this episode of the QM Insights podcast, Etienne is joined by Philippe Gaudreau, CEO of SOLABS to discuss the EQMS Maturity Model proposed by SOLABS. Managing an Enterprise Quality Management Software (EQMS) is an entirely different task based on where a company stands on the EQMS Maturity Model. Learn how this tool assists quality managers in structuring the continuous improvement of their quality system. Key Takeaways 00:45 Why are we working on an EQMS Maturity Model? 02:24 What is the benefit of this tool for Life Sciences companies? 04:50 Philippe explains how the maturity model can adapt to companies with different business perspectives. 06:30 Do we have recommendations for companies looking to structure their continuous improvement timeline? 08:48 Who will manage and operate the EQMS Maturity Model within a company? 10:45 Etienne highlights how this tool will help inter-departmental cooperation with quality operations. 12:13 We will present a poster on this topic at the 40th SQA annual quality college starting April 7th through 11th. Contact us at solabs-podcast@solabs.com…
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SOLABS QM Insights
1 Episode 62: Looking Back at 2023 with SOLABS' Executives 14:47
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Play Later Play Later Lists Like LikedSOLABS' executives join together to discuss their outlook for 2023. They walk listeners through their objectives at the start of the year and more. Key Takeaways 00:51 Kevin explains what his focus was at the beginning of 2023 for the engineering department. 01:44 How many phases will be necessary for the implementation process of Kamban at SOLABS? 03:38 Ericka explains why the Client Success department’s main area of focus in 2023 was customer satisfaction. 04:58 The return of the User Group Meeting was a great success! 06:19 Martine, head of Product Quality Management presents her areas of focus in 2023. 08:10 Etienne shares his experience while obtaining our ISO certification. 08:55 Philippe, CEO of SOLABS explains what his areas of focus were at the beginning of 2023. 12:13 Etienne shares what he is most proud of for 2023.…
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SOLABS QM Insights
1 Episode 61: Evaluating Suppliers for an EQMS Software Purchase 14:51
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Play Later Play Later Lists Like LikedIn episode 61 of the QM Insights podcast, Etienne is joined by Ericka Moore, Head of Client Success at SOLABS, and Philippe Gaudreau, CEO of SOLABS. This episode is the second in a series on purchasing an EQMS. In this episode, the guests explore the evaluation of suppliers, including how to prepare for demonstrations, the importance of evaluating the implementation practice as well as the solution and when is the right moment to discuss money. Key Takeaways 01:20 What is the next step after formalizing your requirements? 03:30 Presenting vendors with your initial scope helps to receive a tailor-made demonstration. 04:43 How do you evaluate implementation practices for the new software? 07:36 When is the right time to discuss budget and money? 09:43 How do you go about checking references in today’s market?…
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SOLABS QM Insights
1 Episode 60: Purchasing an EQMS: Building a Business Case 16:20
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Play Later Play Later Lists Like LikedIn episode 60 of the QM Insights podcast, Etienne is joined by Ericka Moore, Head of Client Success at SOLABS, and Philippe Gaudreau, CEO of SOLABS. This episode is the first in a series on purchasing an EQMS. In this episode, they discuss the steps to building a business case, from evaluating your requirements to getting team members on board and working around objections. Key Takeaways 01:15: How does a company start the process of evaluating an EQMS purchase? 04:25: The importance of making sure the timing is right for your company. 05:23: How big does your company need to be before implementing an EQMS? 08:10: How do you define your user requirements? 11:24: What are the allies you need internally and how do you get them on board with your project? 13:42: What are the common objections you have to be prepared for? For any questions or feedback, contact us at solabs-podcast@solabs.com.…
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SOLABS QM Insights
1 Episode 59: The Implementation of QM10 with Ericka Moore 14:30
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Play Later Play Later Lists Like LikedIn this episode of the QM Insights podcast, Etienne is joined by Ericka Moore, Head of Client Success at SOLABS to discuss the implementation process of SOLABS QM10. They discuss whether implementations are done internally or outsourced, what are the key elements that make a successful implementation, and what a successful implementation means for SOLABS. Key Takeaways 00:49 Why do we perform all of our implementations internally? 02:38 Is there an overlapping between implementation and the Client Success roles? 05:41 What is the expected duration of an implementation project at SOLABS and why? 08:30: Who is involved in the implementation from the client’s perspective? 09:22 Read more on implementation on our Knowledge Base at docs.solabs.com 10:00 Key tips that make a successful implementation Contact Ericka at emoore@solabs.com Contact us at solabs-podcast@solabs.com…
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SOLABS QM Insights
1 Episode 58: Analytics at SOLABS with Jamie Villeneuve 15:48
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Play Later Play Later Lists Like LikedIn this episode of the QM Insights podcast, Etienne is joined by Jamie Villeneuve to discuss analytics in QM10. Jamie explains Nexgen Analytics' custom report offering, what is the end goal of analytics, and what the future holds for SOLABS in this area. Key Takeaways: 00:55 Introducing Jamie and Nexgen Analytics 02:00 What has NexGen Analytics accomplished for SOLABS’ clients so far? 03:00 What is the custom report offering for our clients? 06:40 What is the end goal for analytics? 10:15 Do analytics have to adapt to a company’s reality over time? 12:32 What does the future hold for SOLABS in terms of analytics?…
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SOLABS QM Insights
1 Episode 57: SOLABS - Who We Are and Where do we Come From 14:16
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Play Later Play Later Lists Like LikedIn today’s episode of the QM Insights podcast, Philippe Gaudreau, CEO of SOLABS and Ericka Moore, Head of Client Success at SOLABS discuss the business highlights of SOLABS, what will be our focus moving forward, and what are the values that drive our work! Key Takeaways 02:00 Philippe highlights key achievements we have accomplished 02:58 Ericka shares some of the highlights she is most proud of at SOLABS 06:23 How is Supplier Quality Control going to be a priority for SOLABS moving forward? 11:10 We are working on supporting suppliers on both ends – whether you are auditing your suppliers or being audited yourself 11:30 Philippe presents SOLABS’ company values…
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SOLABS QM Insights
1 Episode 56: What is Coming in 2023 with SOLABS' Executives 14:13
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Play Later Play Later Lists Like LikedIn today’s episode of the QM Insights podcast, SOLABS’ executives are discussing their objectives for 2023 and what clients can expect from SOLABS this coming year. Key Takeaways 00:56: introducing Ericka, Head of Client Success at SOLABS 02:17: the SOLABS QM10 User Group Meeting will return in 2023! 04:17: Introducing Martine, Head of Quality Management at SOLABS 05:00: SOLABS is ISO 9001:2015 certified! 06:47 Introducing Kevin, Head of Engineering 08:11 We are working towards automated testing 10:22 Philippe talks about SOLABS’ focus in 2023: client satisfaction! 12:38 We are working on controlled copies this year 13:32 Thank you to all our listeners!…
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SOLABS QM Insights
1 Episode 55: Looking Back at 2022 with Philippe Gaudreau 14:55
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Play Later Play Later Lists Like LikedIn today’s episode of the QM Insights podcast, Philippe Gaudreau, SOLABS’ CEO is looking back at 2022. He discusses what he is most proud of, what changes clients can expect in 2023, and what our focus will be moving forward. Key Takeaways 00:45 – What is Philippe most proud of for SOLABS in 2022? 02:30 – We completed a 3-year backend project! 04:19 – How will the backend projects impact our clients? 06:00 - About the Client Success Assistance offering 11:00 – Where does the Learn From Experience tagline come from? Reach out to us at solabs-podcast@solabs.com…
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SOLABS QM Insights
1 Episode 54: Scheduling Retraining for Documents in QM10 11:07
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Play Later Play Later Lists Like LikedThere are multiple scenarios in which companies must schedule retraining for existing documents. In this episode of the QM Insights podcast show, Etienne and Gretchen tackle those scenarios and share common ways that retraining is scheduled in QM10 by our clients. Key Takeaways 01:02 In which scenarios do companies have to set up retraining for documents? 02:26 How do some of our clients handle retraining on SOPs? 03:39 What about periodic classroom training? 05:54 For-cause retraining such as in the event of a deviation requiring an update to an SOP 09:05 If you’re unsure about how QM10 could be used to handle a situation, please reach out to our team and we can put you on the right track Contact us at solabs-podcast@solabs.com…
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SOLABS QM Insights
1 Episode 53: Retrieving and Approving Documents by an External Party in QM10 10:57
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Play Later Play Later Lists Like LikedThis episode of the QM Insights podcast show is focused on retrieving and approving documents by external users within QM10. Gretchen details the scenarios in which you must approve documents by external companies, how to set up their accounts based on your needs, and more! Key Takeaways 01:20 In which scenarios do a company have to retrieve and approve documents by an external company? 04:00 Are there scenarios in which companies do not create external accounts for their suppliers? 05:53 Best practices on the use of external users VS full accounts for contractors and consultants 10:00 Reach out to our team if you need assistance! Contact us at solabs-podcast@solabs.com…
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SOLABS QM Insights
In this episode of the QM Insights podcast show, Etienne and Gretchen discuss how to search efficiently in QM10. This includes custom searches, common search queries in the search bar, the recent items list, and much more! Key Takeaways 01:05 Common ways to search within QM10 03:05 What types of custom searches can be set? 05:22 Using the Treeview for search purposes 06:54 Using common search queries in the search bar 09:12 Can we restrict external users from searching? 11:48 Thanks to Gretchen and to our listeners Contact us at solabs-podcast@solabs.com…
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SOLABS QM Insights
1 Episode 51: Using the Function Roles for Training and Onboarding Purposes 13:40
13:40 Play Later Play Later Lists Like Liked13:40
Play Later Play Later Lists Like LikedToday's episode of the QM Insights podcast discusses the use of Function Roles for organizing and assigning training within QM10. This can be used as early as for the onboarding of new hires! Key Takeaways: 00:30 Introducing today’s topic and guest expert 01:05 What is the role of function roles with the onboarding of new users? 03:22 Can you create different “onboarding” function roles for different job profiles? 05:58 How should users handle function roles that are no longer in use? 8:50 You must individually assign the training activities to users even if you have assigned them to their function roles 10:00 Why you should not always assign all the training in a user’s roles at once 12:20 Closing thoughts & thanking our listeners Contact us at solabs-podcast@solabs.com…
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Show notes are at https://stevelitchfield.com/sshow/chat.html
…
continue reading
We're no longer publishing new episodes of this podcast, but check out our podcast Consider This, where we help you make sense of a major news story and what it means to you six days a week.
…
continue reading
This is the audio podcast version of Troy Hunt's weekly update video published here: https://www.troyhunt.com/tag/weekly-update/
…
continue reading
The daily drama of money and work from the BBC.
…
continue reading
Africa-focused technology, digital and innovation ecosystem insight and commentary.
…
continue reading
Rachel Cooke is your guide to leadership and communication, helping you craft a workplace environment you can feel good about. She’ll share tips to help you balance your work and personal life, effectively invest your time, and be mindful about where you’re devoting your energy. Let Rachel help you navigate your path to success—however you define it.
…
continue reading
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