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#088: How To Turn Phone Calls Into Arrivals (Feat. Jerry Durham)
Manage episode 469606980 series 3490558
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On this episode of Strata Stories, Paul talks with Jerry Durham, a PT and the CEO of the Client Experience Company.
Jerry and Paul Discuss:
1) Leveraging patient engagement to enhance retention and outcomes
2) Tracking and reducing patient drop-off rates
3) Evaluating "Current State Metrics" to measure clinic success
4) Driving growth through data-driven decision-making
Strata Stories are conversations between Strata's CEO, Paul Singh, and leaders in the OT & PT world. We interview practice owners, therapists, consultants, and coaches disrupting healthcare to make a positive change!
If you'd like to learn more about Strata EMR & Billing and achieving a 99.99% reimbursement rate for your PT, OT, or SLP Clinic head over to stratapt.com and book a demo with our team!
If you have any questions, send us a note [email protected]. Strata Stories is produced by Thomas Schreiber, our Director of Marketing
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