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#089: Craft A Patient Experience That Drives Revenue
Manage episode 470810626 series 3490558
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On this episode of Strata Stories, Paul talks with Michael Silva, a PT Business Coach & Consultant
Michael and Paul Discuss:
1) How to create truly personalized, patient-centered care
2) Building stronger psychological connections to drive motivation
3) Standing out through exceptional patient experiences
4) Achieving business success by focusing on customers
Strata Stories are conversations between Strata's CEO, Paul Singh, and leaders in the OT & PT world. We interview practice owners, therapists, consultants, and coaches disrupting healthcare to make a positive change!
If you'd like to learn more about Strata EMR & Billing and achieving a 99.99% reimbursement rate for your PT, OT, or SLP Clinic head over to stratapt.com and book a demo with our team!
If you have any questions, send us a note [email protected]. Strata Stories is produced by Thomas Schreiber, our Director of Marketing
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