SmarTrak Launches v3 Platform to Empower Cisco Sellers and Customers with Advanced AI Insights, Podcast

Telecom Reseller / Technology Reseller News

“We’ve built a smarter AI — not just to summarize performance, but to help you win more business.” — Ted Lee, SmarTrak

At Cisco Live 2025 in San Diego, Ted Lee, founder of SmarTrak, joined Technology Reseller News publisher Doug Green to announce the launch of SmarTrak.AI v3 — a major upgrade designed to reshape how Cisco partners and end customers manage lifecycle, subscriptions, and enterprise agreements.

The big news? SmarTrak is now serving two audiences:

1. Cisco partners: SmarTrak v3 offers a prescriptive, AI-powered platform that enables sellers, CX teams, and renewals specialists to drive more efficient lifecycle management, retention, and expansion.
2. End customers: For the first time, SmarTrak’s solution is being made available directly to enterprise users, helping them monitor their internal Cisco assets, optimize spend, and better manage long-term agreements.

“Partners use it to grow business,” said Lee. “Now, end customers can use it to control spend and manage their Cisco investment proactively.”

Backed by enhanced AI capabilities, SmarTrak.AI v3 delivers high-level business summaries, proactive alerts, and actionable insights tailored to real-world Cisco implementations. According to Lee, beta testers have already reported “tremendous adoption and growth within weeks.”

Built from the ground up in just the past two years, SmarTrak’s platform was purpose-built to take advantage of the latest in AI innovation — and now v3 replaces even its own earlier AI stack with a more robust, intelligent engine.

With growing demand from both partners and enterprise buyers, SmarTrak is poised to become a key intelligence layer in Cisco lifecycle strategy. “We’re seeing interest from customers who never had this kind of visibility before,” Lee shared.

To learn more or request a demo, visit smartrak.ai.