Simplifying UC Management: Unimax Showcases 3-Part Strategy at Cisco Live 2025, Podcast

Telecom Reseller / Technology Reseller News

“We’re here to take the complexity out of unified communications — and turn it into simplicity.” — Todd Remely, Unimax

At Cisco Live 2025 in San Diego, Technology Reseller News publisher Doug Green caught up with Todd Remely of Unimax to explore how the company is streamlining unified communications (UC) management for enterprises and partners alike.

With over 30 years in business, Unimax is a veteran in the telecom software space. Their tools help organizations manage Cisco, Microsoft Teams, Zoom, and Avaya UC systems more efficiently — and that value was on full display across two booths at Cisco Live: one in the Collaboration Village (highlighting Webex integration) and another on the main show floor.

Three Ways Unimax Delivers Simplicity in Complex UC Environments:

1. Second Nature
   A power-user interface that layers over Cisco and other major UC platforms, enabling administrators to perform complex MACDs (moves, adds, changes, deletes) and configuration tasks like provisioning, routing, and device pool management — all from one streamlined dashboard.
2. Automation Platform
   Unimax enables full automation of provisioning and deprovisioning processes. Their platform integrates with Active Directory, ServiceNow, Remedy, HRIS systems, and any REST API-enabled tool, drastically reducing time and human error in user onboarding and offboarding.
3. HelpOne
   A lightweight interface that empowers Tier 1 help desk agents to complete routine MACDs — such as password resets — without telecom expertise, freeing up UC teams to focus on higher-priority work.

Remely noted strong engagement from MSPs and resellers, many of whom use Unimax’s multi-tenant solutions to manage customer UC systems at scale. “We’re solution-focused,” he said. “And we love working with end users — because that’s where the real problems are, and that’s where we can help most.”

For more information or to request a demo, visit unimax.com or contact the team at [email protected].