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Calculus of IT - Bonus Episode 5 - 12/6/24 - AI Redux of Episode 15
Manage episode 454182384 series 3538190
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With Season 1 completed and Season 2 scheduled for launch on January 8th, we decided to see what would happen if we ran our episodes through the AI washing machine. What happened is what follows below…
This special edition podcast is a redux of episode 15 of the Calculus of IT Podcast series. Tune in and listen to our two hosts, Billy McPonies and Ginger Unicorns, who will walk you through their “special” interpretation.
This episode explores the concept of employee experience (EX) and how IT can play a vital role in shaping it.
- The Importance of EX: The hosts emphasize that EX is not just about providing employees with laptops and accounts; it's about creating a positive and supportive environment where employees feel valued and empowered.
- Beyond Onboarding: While onboarding is a critical part of EX, it's just the beginning. IT can contribute to a positive EX throughout an employee's entire journey with the company.
- The Role of IT: IT can leverage technology to automate and streamline processes, provide employees with the tools and resources they need, and gather data to identify and address areas for improvement.
- Partnering with HR: IT and HR must work closely to create a seamless and positive EX. This includes understanding each other's capabilities, goals, and processes.
- The Manager's Impact: Managers are also crucial to EX. They must be equipped with the skills and resources to onboard, support, and develop their team members effectively.
- Data-Driven Insights: By collecting data on employee experiences, IT can gain valuable insights into areas for improvement.
- Offboarding Considerations: IT needs to have clear policies and procedures for offboarding employees, ensuring data security and a smooth transition for the departing employee.
The hosts encourage listeners to consider how they can contribute to a positive EX in their organizations and provide practical tips for doing so.
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