Scaling Human Potential: Jordana Cole on AI-Powered Coaching
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Jordana Cole shares her journey as a leadership development expert and how she's revolutionizing coaching through AI with her company ShiftWell.ai. She explains how this technology can democratize access to professional development by providing on-demand, personalized coaching to employees at all levels.
• AI coaching can reach employees who traditionally lack access to development resources, including hourly workers, non-English speakers, and those with busy schedules
• Traditional employee engagement surveys have shown little improvement over 20+ years because they address symptoms rather than root causes
• People's needs shift over time like fingerprints, requiring personalized development that evolves with them
• Human coaches and AI should work as complementary partners—AI providing scale, humans providing intuition
• Organizations should design AI implementations with employees rather than for them
• Environmental factors including workspace arrangements significantly impact performance but are often overlooked in engagement assessments
• Practical AI applications include drafting difficult communications, synthesizing data, and creating step-by-step action plans
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Chapters
1. Scaling Human Potential: Jordana Cole on AI-Powered Coaching (00:00:00)
2. Welcome to Jordana Cole (00:00:39)
3. Democratizing Coaching with AI (00:05:37)
4. Beyond Traditional Assessments (00:09:35)
5. Human Coaches vs. AI Coaching (00:15:45)
6. Problems with Engagement Surveys (00:20:50)
7. Practical AI Applications for HR (00:24:17)
132 episodes