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Transforming Hospitality: AI, Automation, and the Art of Golf. TSHS – 101

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Manage episode 449142593 series 3082990
Content provided by Sam-Erik Ruttmann. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Sam-Erik Ruttmann or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.

Transforming Hospitality: AI, Automation, and the Art of Golf

In this episode, Sam-Erik Ruttmann interviews Sami Hero, Founder & CEO Growth Fusion Advisors.

Sami shared his insights on data-driven decision making, the role of AI in hospitality, and the significance of automation. The conversation also touches on the connection between golf and business, as well as trends in the hospitality industry that hoteliers should be aware of.

⏰Join us as we delve into:

  • Digital transformation requires critical thinking about specific needs.
  • Automation can significantly reduce manual work in hospitality.
  • Data-driven decision making is essential for growth.
  • Key Performance Indicators (KPIs) should be limited to a few important metrics.
  • Tracking customer experience in real-time can improve service.
  • AI tools can enhance marketing and customer engagement in hospitality.
  • Golf teaches continuous improvement, similar to business practices.

🔥 Here some soundbites from our conversation:

  • “I’m passionate about helping organizations navigate digital transformation.”
  • “Every company is a little bit of chaos to a degree.”
  • “The generation is super passionate about the things they want to do.”

Sami Her

  continue reading

154 episodes

Artwork
iconShare
 
Manage episode 449142593 series 3082990
Content provided by Sam-Erik Ruttmann. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Sam-Erik Ruttmann or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.

Transforming Hospitality: AI, Automation, and the Art of Golf

In this episode, Sam-Erik Ruttmann interviews Sami Hero, Founder & CEO Growth Fusion Advisors.

Sami shared his insights on data-driven decision making, the role of AI in hospitality, and the significance of automation. The conversation also touches on the connection between golf and business, as well as trends in the hospitality industry that hoteliers should be aware of.

⏰Join us as we delve into:

  • Digital transformation requires critical thinking about specific needs.
  • Automation can significantly reduce manual work in hospitality.
  • Data-driven decision making is essential for growth.
  • Key Performance Indicators (KPIs) should be limited to a few important metrics.
  • Tracking customer experience in real-time can improve service.
  • AI tools can enhance marketing and customer engagement in hospitality.
  • Golf teaches continuous improvement, similar to business practices.

🔥 Here some soundbites from our conversation:

  • “I’m passionate about helping organizations navigate digital transformation.”
  • “Every company is a little bit of chaos to a degree.”
  • “The generation is super passionate about the things they want to do.”

Sami Her

  continue reading

154 episodes

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