Creating a Culture of Joy: Natalie Fairchild and the Pacific Perks Coffee Success Story

Wellness Center Creators

"I feel like I'm very time wealthy... Last Monday I got the opportunity to go skiing on a gorgeous day. And I did."

In this heartfelt episode, Natalie Fairchild shares the inspiring origin story of Pacific Perks Coffee, a mobile espresso bar catering service born from personal challenges and family needs. When her husband was diagnosed with multiple sclerosis, Natalie had to reimagine their future, eventually taking full ownership of their business and creating a company culture that prioritizes work-life integration for everyone.

Natalie reveals how personal adversity became the catalyst for business innovation, developing a flexible scheduling system that allows her "perkologists" to prioritize their personal lives while still delivering exceptional service. This approach has attracted diverse talent—from college students to flight attendants—creating a team that genuinely loves their work.

"I feel like I'm very time wealthy," Natalie shares, highlighting how she's mastered the freedom entrepreneurship promises while leading a successful company. "I've created a job for them where they do get paid well and they are spreading joy."

The conversation explores practical ways business owners can foster positive team cultures, including starting meetings with celebrations and ensuring employees use their vacation time. Listeners will gain insight into how mindful leadership can transform both company culture and customer experience, making this episode especially valuable for wellness entrepreneurs seeking to build businesses that honor wellbeing at every level.

Get all the links, resources and show notes here: https://wellnesscentercreators.com

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