Leading Through Uncertainty: Navigating Healthcare Team Dynamics in Changing Times

Wellness Center Creators

#Fitness #Alternative Health #Kendall Hagensen #Wellness #Center #Creators #Entrepreneurship #Startup #Marketing #Tips #Growth #Practice #Health and Well-Being #Business

38:05

In late 1972, U.S. Marine Captain Ron Forrester disappeared on a bombing run into North Vietnam. Back home in Texas, his family could only wait and hope. Audio subscribers to Texas Monthly can get early access to episodes of the series, plus exclusive interviews and audio. Visit texasmonthly.com/audio to join. Go to HelloFresh.com/FLIGHT10FM to get 10 Free Meals with a Free Item For Life.…

about a year ago 30:52

MP3•Episode home

"Making space in the workplace for real conversations, personal and professional support...that's different than starting a debate within your team." - Kendall Hagensen

In this timely episode, hosts Anna Rudel and Kendall Hagensen share candid insights about leading healthcare teams through uncertainty. Drawing parallels between their experiences during the COVID-19 pandemic and current challenges in the healthcare landscape, they discuss practical approaches to maintaining team cohesion while respecting diverse perspectives.

The conversation explores how leaders can create space for meaningful workplace conversations without allowing external stressors to disrupt team dynamics. Kendall emphasizes the importance of boundaries: "Making space in the workplace for real conversations, personal and professional support...that's different than starting a debate within your team."

Anna and Kendall offer practical strategies for supporting team members experiencing burnout while maintaining necessary business operations. They suggest increasing flexibility with time off, encouraging enhanced self-care practices, and helping team members identify which external factors they can and cannot control.

Most importantly, they reflect on their own leadership journeys and the importance of sustainable approaches to crisis leadership. Kendall shares, "What I learned during COVID was...I was taking on the weight of my whole team's emotions. I ended up becoming my team's therapist in addition to seeing all my actual clients."

This episode provides valuable guidance for healthcare practice owners navigating team management during societal transitions, offering strategies that balance compassionate leadership with necessary boundaries to prevent leader burnout and maintain quality care.

Get all the links, resources and show notes here: https://wellnesscentercreators.com

Sponsored by Jane App, Jane offers online booking, charting, scheduling, secure video and invoicing on one secure, beautifully designed system: https://jane.app/ Use code wellness1mo for a one-month grace period on your new Jane account.

120 episodes

Leading Through Uncertainty: Navigating Healthcare Team Dynamics in Changing Times

Wellness Center Creators

published about a year ago

MP3•Episode home

"Making space in the workplace for real conversations, personal and professional support...that's different than starting a debate within your team." - Kendall Hagensen

Get all the links, resources and show notes here: https://wellnesscentercreators.com

120 episodes

#Fitness #Alternative Health #Kendall Hagensen #Wellness #Center #Creators #Entrepreneurship #Startup #Marketing #Tips #Growth #Practice #Health and Well-Being #Business

All episodes

Wellness Center Creators

1
Creative Renewal: Kendall's Transformative Retreat Experience in Costa Rica 21:19

4 days ago21:19

21:19

"It's been a long time since I have spent that much time really not focused on work." — Kendall Hagensen In this refreshing episode, Kendall shares her enriching experience at Blue Spirit Costa Rica, where she participated in a "Relax and Write" retreat led by facilitator Maya Danziger. This intimate gathering of nine participants combined meditation and creative writing in a supportive environment that ultimately inspired Kendall to begin writing a book for those newly diagnosed with chronic illnesses. The conversation explores the vulnerability of creative expression and the unexpected joy of connecting with fellow writers, including professionals in the field. Kendall opens up about overcoming initial intimidation to embrace the writing process, allowing her creativity to unfold organically rather than approaching the retreat with rigid expectations. "It's been a long time since I have spent that much time just really focused on, or not focused on work," Kendall reflects, highlighting the transformative power of dedicated creative time. Beyond personal growth, the episode offers valuable insights for wellness center leaders about the importance of creating systems that function optimally even in their absence. Kendall's experience demonstrates how intentional time away provides a crucial opportunity to identify gaps in business processes while allowing for personal renewal. The hosts also discuss the unique energy of Blue Spirit, located in one of the world's "blue zones," and how the retreat center's business model offers inspiration for wellness practitioners. This conversation beautifully illustrates how personal wellness practices directly inform and enhance professional leadership in patient-centered care. Get all the links, resources and show notes here: https://wellnesscentercreators.com Sponsored by Jane App , Jane offers online booking, charting, scheduling, secure video and invoicing on one secure, beautifully designed system: https://jane.app/ Use code wellness1mo for a one-month grace period on your new Jane account.…

Wellness Center Creators

1
Elevating Patient Experiences: Applying Unreasonable Hospitality in Healthcare 20:54

11 days ago20:54

20:54

"This is what we value and I'm going to keep showing up and showing you that I'm going to go above and beyond for you as an individual and as a team because it matters, because you matter and the care you're giving to the patient matters." — Kendall Hagensen In this insightful episode, Kendall shares her enthusiasm for Will Guidera's "Unreasonable Hospitality" and its profound application to alternative healthcare. The conversation explores how holistic providers can elevate patient experiences by going beyond standard care to create moments of delight throughout the client journey. The hosts discuss how Trust Driven Care principles align perfectly with Guidera's philosophy of giving patients "more than they expect" in every interaction. Kendall highlights how trauma-informed practices are often intuitively implemented by alternative healthcare providers, even without explicit training. Through engaging anecdotes from the book, the episode illustrates how considering every aspect of patient communication, physical space, and the entire customer journey creates opportunities for exceptional care. The discussion extends beyond patient interactions to team leadership and business culture, demonstrating how these principles ripple through an organization. "This is what we value and I'm going to keep showing up and showing you that I'm going to go above and beyond for you as an individual and as a team because it matters, because you matter and the care you're giving to the patient matters," Kendall emphasizes when discussing leadership. The hosts also touch on how software and technology play a crucial role in creating elevated hospitality experiences in healthcare settings, highlighting how the right tools can enhance patient-centered care while managing practitioner capacity. This process-oriented mindset transforms how providers think about each touchpoint in the patient experience. Get all the links, resources and show notes here: https://wellnesscentercreators.com Sponsored by Jane App , Jane offers online booking, charting, scheduling, secure video and invoicing on one secure, beautifully designed system: https://jane.app/ Use code wellness1mo for a one-month grace period on your new Jane account.…

Wellness Center Creators

1
Leading Through Uncertainty: Navigating Healthcare Team Dynamics in Changing Times 30:52

7 weeks ago30:52

30:52

"Making space in the workplace for real conversations, personal and professional support...that's different than starting a debate within your team." - Kendall Hagensen In this timely episode, hosts Anna Rudel and Kendall Hagensen share candid insights about leading healthcare teams through uncertainty. Drawing parallels between their experiences during the COVID-19 pandemic and current challenges in the healthcare landscape, they discuss practical approaches to maintaining team cohesion while respecting diverse perspectives. The conversation explores how leaders can create space for meaningful workplace conversations without allowing external stressors to disrupt team dynamics. Kendall emphasizes the importance of boundaries: "Making space in the workplace for real conversations, personal and professional support...that's different than starting a debate within your team." Anna and Kendall offer practical strategies for supporting team members experiencing burnout while maintaining necessary business operations. They suggest increasing flexibility with time off, encouraging enhanced self-care practices, and helping team members identify which external factors they can and cannot control. Most importantly, they reflect on their own leadership journeys and the importance of sustainable approaches to crisis leadership. Kendall shares, "What I learned during COVID was...I was taking on the weight of my whole team's emotions. I ended up becoming my team's therapist in addition to seeing all my actual clients." This episode provides valuable guidance for healthcare practice owners navigating team management during societal transitions, offering strategies that balance compassionate leadership with necessary boundaries to prevent leader burnout and maintain quality care. Get all the links, resources and show notes here: https://wellnesscentercreators.com Sponsored by Jane App , Jane offers online booking, charting, scheduling, secure video and invoicing on one secure, beautifully designed system: https://jane.app/ Use code wellness1mo for a one-month grace period on your new Jane account.…

Wellness Center Creators

1
Creating a Culture of Joy: Natalie Fairchild and the Pacific Perks Coffee Success Story 31:46

8 weeks ago31:46

31:46

"I feel like I'm very time wealthy... Last Monday I got the opportunity to go skiing on a gorgeous day. And I did." In this heartfelt episode, Natalie Fairchild shares the inspiring origin story of Pacific Perks Coffee, a mobile espresso bar catering service born from personal challenges and family needs. When her husband was diagnosed with multiple sclerosis, Natalie had to reimagine their future, eventually taking full ownership of their business and creating a company culture that prioritizes work-life integration for everyone. Natalie reveals how personal adversity became the catalyst for business innovation, developing a flexible scheduling system that allows her "perkologists" to prioritize their personal lives while still delivering exceptional service. This approach has attracted diverse talent—from college students to flight attendants—creating a team that genuinely loves their work. "I feel like I'm very time wealthy," Natalie shares, highlighting how she's mastered the freedom entrepreneurship promises while leading a successful company. "I've created a job for them where they do get paid well and they are spreading joy." The conversation explores practical ways business owners can foster positive team cultures, including starting meetings with celebrations and ensuring employees use their vacation time. Listeners will gain insight into how mindful leadership can transform both company culture and customer experience, making this episode especially valuable for wellness entrepreneurs seeking to build businesses that honor wellbeing at every level. Get all the links, resources and show notes here: https://wellnesscentercreators.com Sponsored by Jane App , Jane offers online booking, charting, scheduling, secure video and invoicing on one secure, beautifully designed system: https://jane.app/ Use code wellness1mo for a one-month grace period on your new Jane account.…

Wellness Center Creators

1
Beyond Balance: Strategies for Work-Life Integration in Wellness Practice Ownership 26:43

8 weeks ago26:43

26:43

In this candid conversation, Anna and Kendall discuss the realities of work-life integration for wellness practice owners. They challenge the concept of "balance," preferring to focus on integration and intentional choices around how they spend their time. As Kendall notes, "I think most of us mean integration when we say balance. Right. That we're hoping for in owning our own business is that we can go to our kids school and see their project... we can build our own schedule, we can have our weekends... and we can feel integrated and grounded." The hosts share practical strategies they use to maintain boundaries while acknowledging the inevitable overlap between business and personal life. They respond to questions about discussing business with partners and children, working from home, and preventing work from consuming family time. Both Anna and Kendall emphasize the importance of self-care, with Anna noting, "I take a lot of time off, and I'm unapologetic about it." They acknowledge that maintaining these boundaries is an ongoing practice rather than a perfect system. This episode offers realistic perspectives on work-life integration, with both hosts sharing their personal experiences, challenges, and strategies for maintaining wellbeing while running successful wellness practices. Get all the links, resources and show notes here: https://wellnesscentercreators.com Sponsored by Jane App , Jane offers online booking, charting, scheduling, secure video and invoicing on one secure, beautifully designed system: https://jane.app/ Use code wellness1mo for a one-month grace period on your new Jane account.…

Wellness Center Creators

1
Strategic Growth: When to Add or Remove Modalities and Services in Your Clinic 24:25

11 weeks ago24:25

24:25

In this practical episode, Anna and Kendall explore the strategic decisions involved in adding or removing services from a wellness practice. They discuss the distinction between services and modalities, and share insights from their experiences with both successful and unsuccessful service additions. Kendall emphasizes the importance of timing and market research: "We do try a new modality. If it's been three months and it's just really feeling forced, like it's not working, it's not the right time, it's not the right provider, people don't want this service... Cut the losses, let it go, move on." The hosts discuss how to evaluate new service proposals from team members, with Anna sharing their practical approach: "We've now created a document... called 'So you want to bring this into the clinic'... We understand it's a great idea, but first of all, tell us what the plan is." This structured approach helps practice owners make informed decisions about service additions while maintaining profitability and alignment with their practice vision. Get all the links, resources and show notes here: https://wellnesscentercreators.com Sponsored by Jane App , Jane offers online booking, charting, scheduling, secure video and invoicing on one secure, beautifully designed system: https://jane.app/ Use code wellness1mo for a one-month grace period on your new Jane account.…

Wellness Center Creators

1
Hiring Insights and Navigating Recruitment - Clinic Expansion Pt 3 26:38

13 weeks ago26:38

26:38

In part three of their “Clinic Expansion” conversation, Anna and Kendall delve into the specific challenges of hiring massage therapists for a clinic expansion. The discussion focuses on adapting recruitment processes and understanding cultural differences between healthcare modalities. As Kendall notes, "What you're looking for is a massage therapist who does have that professional skill set and they do exist... we hire more for the person rather than clinically. And we can teach clinical skill." This highlights the importance of finding candidates who align with the practice's professional standards while remaining open to developing clinical abilities. The conversation explores the unique aspects of recruiting massage therapists, with Anna questioning traditional hiring methods: "I'm not convinced that the same process for interviewing and hiring for an acupuncturist is necessarily the right process for massage therapists." This leads to valuable insights about adapting recruitment strategies while maintaining professional standards. This episode offers practical advice for wellness practice owners expanding their services or hiring across different modalities, emphasizing the importance of understanding cultural differences while maintaining consistent professional standards. Get all the links, resources and show notes here: https://wellnesscentercreators.com Sponsored by Jane App , Jane offers online booking, charting, scheduling, secure video and invoicing on one secure, beautifully designed system: https://jane.app/ Use code wellness1mo for a one-month grace period on your new Jane account.…

Wellness Center Creators

1
Leadership Lessons: Growing Through Change and Transitions Pt 2 28:34

14 weeks ago28:34

28:34

In part two of their “Clinic Expansions” conversation, Anna and Kendall dive deeper into the realities of clinic leadership and transitions. They discuss their mantras for the new year and share candid insights about managing change in wellness practices. The conversation reveals valuable lessons about leadership and growth. As Kendall reflects, "It's not about never having a rupture in relationships with our employees and team members. It's about how we repair them." This highlights the importance of how leaders handle challenges and mistakes. Kendall and Anna explore various aspects of leadership, from managing staff transitions to recognizing when systems need adjustment. They discuss the challenges of hybrid clinical-leadership roles and the importance of realistic expectations. The conversation provides particular insight into Kendall's experience stepping in as spa director, revealing how direct involvement can uncover previously unseen operational challenges. This episode offers valuable insights for wellness practice owners, particularly those managing multiple locations or considering leadership transitions within their organization. Through honest sharing of their experiences, Anna and Kendall demonstrate how embracing change and learning from missteps can lead to stronger leadership and more effective practice management. Get all the links, resources and show notes here: https://wellnesscentercreators.com Sponsored by Jane App , Jane offers online booking, charting, scheduling, secure video and invoicing on one secure, beautifully designed system: https://jane.app/ Use code wellness1mo for a one-month grace period on your new Jane account.…

Wellness Center Creators

1
New Year, New Challenges: Navigating Clinic Growth in 2025 25:19

15 weeks ago25:19

25:19

In this candid start to 2025, Anna and Kendall discuss the realities of clinic expansion and unexpected challenges in wellness practice management. Anna shares her journey of expanding into a new bodywork-focused clinic space, while also dealing with a sudden employee departure during the holiday break. As Anna explains, "I love a system, but the reason I love a system is not for the system itself. The reason I love a system is so that I can sleep at night. Because a system gives me freedom." This highlights the importance of having strong foundations when pursuing growth. The conversation offers valuable insights into the real challenges of practice expansion, from the exciting creative aspects of designing a new space to handling unexpected staffing issues. The hosts discuss the importance of trusting your intuition with employee situations and maintaining transparent, professional communication with clients during transitions. This episode is particularly relevant for wellness practice owners considering expansion or dealing with staffing changes, offering both practical advice and emotional support through shared experiences. Get all the links, resources and show notes here: https://wellnesscentercreators.com Sponsored by Jane App , Jane offers online booking, charting, scheduling, secure video and invoicing on one secure, beautifully designed system: https://jane.app/ Use code wellness1mo for a one-month grace period on your new Jane account.…

Wellness Center Creators

1
Simple Podcasting: Amplifying Your Wellness Message with James Healy 29:57

23 weeks ago29:57

29:57

"Audio actually has a higher empathic connection than video does, your brain can hear emotions. They're hearing your voice in their ears, straight to their brain. It's so impactful... it's right there in your voice." In this fascinating episode, podcast producer James Healy shares his expertise on making podcasting accessible and effective for wellness professionals. With his unique background in wellness tourism and outdoor leadership, James offers valuable insights into how healthcare providers can leverage both public and private podcasting to enhance their practices. James challenges common misconceptions about podcasting, noting that "audio actually has a higher empathic connection than video does." He explains how modern technology has made podcasting more accessible than ever, requiring minimal equipment and investment. A highlight of the episode is the discussion of private podcasting as a tool for wellness practices. As James explains, "Private podcasts can be used as a lead generator... you could use it for exclusive content... maybe some guided sessions on some of the health and wellness that you provide." This opens up numerous possibilities for patient education, onboarding, and continued care. This episode is essential listening for wellness professionals interested in expanding their reach and deepening their connection with clients through podcasting, whether through public or private channels. Listen to The Persuasive Podcast Insider ( http://persuasivepodcasting.com ), a mini-series that will guide you through James’ simple podcasting system that will help you create a podcast that really delivers, that creates the impact that you want to make and lets you be in the driver's seat. Get all the links, resources and show notes here: https://wellnesscentercreators.com Sponsored by Jane App , Jane offers online booking, charting, scheduling, secure video and invoicing on one secure, beautifully designed system: https://jane.app/ Use code wellness1mo for a one-month grace period on your new Jane account.…

Wellness Center Creators

1
Smart Innovation and Growth Strategies: Elevating Your Wellness Practice 28:32

25 weeks ago28:32

28:32

Today, Anna Rudel and Kendall Hagensen explore the various ways wellness practices can grow and innovate without necessarily expanding physically. They challenge the common assumption that growth always means getting bigger, instead focusing on how practices can develop deeper and more efficiently within their existing framework. As Anna notes, "I find myself always on the brink of either throttling back because I know I don't want to grow the clinic into another location... But then how do I keep engaged? How do I keep that creativity going?" This perfectly captures the dilemma many practice owners face. The hosts discuss the importance of systems in managing innovation, share personal experiences with growth decisions, and offer practical advice on implementing changes. They emphasize that growth can take many forms, from adding new services within existing teams to improving operational efficiency through better systems. The conversation also covers the crucial aspects of managing transitions and communicating changes effectively with team members. This episode is particularly valuable for wellness practice owners looking to innovate and grow their businesses thoughtfully and sustainably, without necessarily expanding their physical footprint or team size. Get all the links, resources and show notes here: https://wellnesscentercreators.com Sponsored by Jane App , Jane offers online booking, charting, scheduling, secure video and invoicing on one secure, beautifully designed system: https://jane.app/ Use code wellness1mo for a one-month grace period on your new Jane account.…

Wellness Center Creators

1
Systems for Success: Mastering Marketing and Sales with Joanna Sapir 27:28

27 weeks ago27:28

27:28

"That's what a really great sales process can do... It's really about their agency. This is not any sort of trickery convincing them... It's really a meaningful process." In this insightful episode, business strategist Joanna Sapir shares her expertise on creating effective marketing and sales systems for wellness practices. Drawing from her own experience as a former practitioner, Joanna emphasizes the crucial distinction between marketing and sales, helping practitioners overcome their fear of these essential business functions. As Joanna explains, "Marketing is how you are getting in front of people and building relationships, building interest, capturing leads... Sales is actually how you get the client, how you enroll somebody in your services." She introduces the concept of consultative sales, particularly valuable for wellness practitioners working in transformation-focused services. One of the episode's key insights is that effective marketing isn't about pushing services but building relationships: "When we think that our marketing is how we get clients, we put out stuff that's like, 'here, buy my stuff'... But marketing is how you are getting in front of people and building relationships." This episode is essential listening for wellness practitioners looking to develop authentic, effective marketing and sales systems that align with their values while growing their practice sustainably. Get all the links, resources and show notes here: https://wellnesscentercreators.com Sponsored by Jane App , Jane offers online booking, charting, scheduling, secure video and invoicing on one secure, beautifully designed system: https://jane.app/ Use code wellness1mo for a one-month grace period on your new Jane account.…

Wellness Center Creators

1
Navigating Loneliness as a Wellness Center Leader: Insights and Strategies 24:12

29 weeks ago24:12

24:12

In this insightful episode of the Wellness Center Creators podcast, hosts Kendall Hagensen and Anna Rudel delve into the often-overlooked topic of loneliness among business owners in the wellness industry. Fresh from a four-day retreat, they explore how isolation can affect leaders who build practices filled with people but can't be part of the group themselves. The hosts discuss strategies for maintaining a vibrant social network while leading a business, including hiring coaches, building peer relationships, and participating in community activities. They also touch on the challenges of balancing work responsibilities with personal relationships and self-care. A key quote from Kendall highlights the importance of intentionality: "It's about choosing what's important to you and being intentional, just like with anything else in business, but in life." Anna shares a personal insight: "As time has progressed, I'm actually more isolated, if anything, because at the beginning of my practice, I was doing everything right. I was practicing. I was learning how to be a boss, I was learning how to hire, I was networking." This episode offers valuable perspectives for wellness center owners and business leaders seeking to combat isolation and build supportive communities. Get all the links, resources and show notes here: https://wellnesscentercreators.com Sponsored by Jane App , Jane offers online booking, charting, scheduling, secure video and invoicing on one secure, beautifully designed system: https://jane.app/ Use code wellness1mo for a one-month grace period on your new Jane account.…

Wellness Center Creators

1
Insights on Leadership, Growth and Selling Your Practice with Gary Thorne 21:32

31 weeks ago21:32

21:32

Today Gary Thorne shares valuable insights on leadership, practice growth, and preparing for a successful exit. Gary is the founder of Elevate Practice Intelligence and has over 20 years of experience in corporate healthcare. Gary emphasizes the importance of leadership as the top competitive advantage: "Always the first competitive advantage that I believe any business can have is leadership." He discusses how strong leadership drives a positive culture and team performance. The conversation covers strategies for practice growth, including understanding industry benchmarks and overcoming unconscious barriers to change. Gary also provides crucial advice for practice owners considering selling their business, stressing the importance of a 2-3 year runway for preparation. This episode is a must-listen for wellness center owners looking to enhance their leadership skills, grow their practice, or prepare for a future sale. Gary's expertise offers practical guidance for navigating the challenges of the healthcare industry and maximizing the value of your practice. Get all the links, resources and show notes here: https://wellnesscentercreators.com Sponsored by Jane App , Jane offers online booking, charting, scheduling, secure video and invoicing on one secure, beautifully designed system: https://jane.app/ Use code wellness1mo for a one-month grace period on your new Jane account.…

Wellness Center Creators

1
Balancing Support and Boundaries: Leadership Challenges in Wellness Centers 26:46

31 weeks ago26:46

26:46

In this insightful episode, Anna Rudel and Kendall Hagensen explore the delicate balance of creating a supportive work environment while maintaining necessary boundaries in wellness centers. They discuss the challenges of leadership, particularly in fostering employee growth without inadvertently cultivating entitlement. The conversation touches on the importance of clear communication, documented policies, and consistent enforcement of rules. As Kendall notes, "If you're letting it go on and on and on, and I'm allowing people to cross boundaries and be just disrespectful, then that's on me because I'm allowing, I'm part of that." Anna and Kendall also delve into the shifting dynamics in the workplace post-pandemic, addressing how to maintain company values while adapting to changing employee expectations. They emphasize the need for leaders to reflect on their relationships with employees and address imbalances promptly. A key takeaway is the importance of hiring team members who align with the company's core values. As Kendall puts it, "We're going to hire people who actually feel so excited and honored to be on this team and not people who feel like they're doing us a favor by being on our team." Get all the links, resources and show notes here: https://wellnesscentercreators.com Sponsored by Jane App , Jane offers online booking, charting, scheduling, secure video and invoicing on one secure, beautifully designed system: https://jane.app/ Use code wellness1mo for a one-month grace period on your new Jane account.…

Wellness Center Creators

1
Harnessing Yoga and the Vagus Nerve for Stress Relief with Marie Young 27:50

34 weeks ago27:50

27:50

"Yoga opens the door to a lot of creativity on how to get the yoga benefits quickly, especially for people like entrepreneurs or those who work in offices." In this episode of the Wellness Center Creators podcast, Kendall Hagensen interviews Marie Young, an expert in stress reduction techniques focusing on yoga and the vagus nerve. Marie shares her journey from discovering yoga in 2001 to developing her own stress relief techniques. “The vagus nerve and I are best friends.” Key points: Marie's healing journey led her to create "Body Informed Resiliency," a technique that combines yoga benefits with practical exercises for stress relief. The vagus nerve plays a crucial role in stress management, connecting various parts of the body and influencing the nervous system. Marie emphasizes the importance of organic movement and body awareness in stress reduction. Chanting, particularly using bija mantras, can be an effective tool for toning the vagus nerve and achieving a calm, alert state. Marie offers coaching packages that combine stress reduction techniques with productivity hacks to help clients unveil their purpose and reach their goals. The conversation highlights the connection between physical practices like yoga and chanting with mental well-being and stress relief. Marie's approach makes these techniques accessible to professionals and entrepreneurs, offering practical ways to incorporate stress reduction into daily life. Get all the links, resources and show notes here: https://wellnesscentercreators.com Sponsored by Jane App , Jane offers online booking, charting, scheduling, secure video and invoicing on one secure, beautifully designed system: https://jane.app/ Use code wellness1mo for a one-month grace period on your new Jane account.…

Wellness Center Creators

1
Unlocking the Power of Coaching for Therapists with Carly Hill 27:41

37 weeks ago27:41

27:41

"I think therapy is treating medical necessity. It's textbook DSM. You're treating them for a diagnosis where coaching is working with those more situational, non clinical, less severe problems." Carly Hill, a former social worker and therapist who has transitioned into a successful coaching business joins me today. Carly shares her story of discovering the power of coaching and how she has been able to impact more lives by leveraging her clinical expertise. Carly has a unique background, having started out as a social worker and then moving into therapy, specializing in areas like play therapy and neurofeedback. Along the way, she became interested in alternative modalities like Reiki and NLP, and realized she was already doing a lot of coaching work with her clients. This led her to dive deeper into the world of coaching and create her own successful coaching business. During the interview, Carly breaks down the key differences between therapy and coaching, explaining that therapy is focused on treating medical necessity and diagnosable issues, while coaching addresses more situational, non-clinical problems. She also shares the common barriers that therapists face when trying to transition into coaching, such as concerns about protecting their license, and provides practical advice on how to navigate this ethically and legally. "Anybody who's listening right now, I'm taking my hand and I'm placing it over your head and I'm deeming you as a coach right now, like, go try it on, go try on the identity as a coach and see how it feels." Carly's business model for therapist-turned-coaches is particularly intriguing. She recommends a hybrid approach that includes a recorded course, group coaching calls, and added support through channels like a private Facebook group. This allows therapists to leverage their time and expertise to impact more clients, while still maintaining the personal touch that clients crave. If you're a therapist who is considering adding coaching to your practice or are simply curious about the intersection of these two fields, this episode is for you. Carly's insights and practical advice could be the catalyst you need to take the next step in your career and help even more people transform their lives. Get all the links, resources and show notes here: https://wellnesscentercreators.com Sponsored by Jane App , Jane offers online booking, charting, scheduling, secure video and invoicing on one secure, beautifully designed system: https://jane.app/ Use code wellness1mo for a one-month grace period on your new Jane account.…

Wellness Center Creators

1
Strategic Financial Management for Wellness Practitioners with Linzy Bonham 27:37

38 weeks ago27:37

27:37

"You need to have the financial literacy to understand those reports. For some folks, that's going to come naturally, and make total sense. For other people, you might want to do a little bit of learning and growing, so that you can understand and think about those numbers strategically." In this engaging episode of the Wellness Center Creators podcast, we welcome Linzy Bonham, a therapist turned money coach and the founder of Money Nuts & Bolts. Linzy shares her transformative journey from working in private practice to helping therapists and health practitioners master their business finances. Linzy discusses the common hesitations therapists face when transitioning from agency work to private practice, emphasizing the importance of financial literacy and confidence. She offers valuable strategies for investing wisely in your practice, including identifying and focusing on your most pressing problems, understanding your capacity for growth, and moving at the speed of cash. The conversation also highlights the significance of financial leadership and the role of tools like Jane in providing clear financial insights for business owners. Linzy offers practical advice on setting up separate business bank accounts and maintaining financial clarity to ensure the health and growth of your practice. For those looking to deepen their financial knowledge, Linzy provides resources such as her masterclass and guide for group practice owners. Tune in to learn how to take control of your business finances and invest wisely in your practice. Check out these resources from Linzy: "The Four-Step Framework to Getting Your Business Finances Totally in Order": https://moneynutsandbolts.com/masterclass-signup/ "How to Stop Feeling Overworked and Underpaid in Your Group Practice.": https://moneynutsandbolts.com/msgpo-guide-o/ Get all the links, resources and show notes here: https://wellnesscentercreators.com Sponsored by Jane App , Jane offers online booking, charting, scheduling, secure video and invoicing on one secure, beautifully designed system: https://jane.app/ Use code wellness1mo for a one-month grace period on your new Jane account.…

Wellness Center Creators

1
Blending Filmmaking and Psychology to Craft Impactful Legacies with Eriksen Dickens 22:14

40 weeks ago22:14

22:14

In this episode of the Wellness Center Creators podcast, Eriksen Dickens shares his unique journey of blending filmmaking with clinical psychology. Growing up in a small town in California, Eriksen and his brother found a way to merge their love for storytelling with the therapeutic power of psychology, creating impactful legacy documentaries. Listen as Eriksen discusses the challenges and rewards of this niche, the importance of self-care, and the lessons learned from leading a creative business. Dive into the world of legacy documentaries and discover how Eriksen helps individuals and families preserve their stories in a meaningful way. Get all the links, resources and show notes here: https://wellnesscentercreators.com Sponsored by Jane App, Jane offers online booking, charting, scheduling, secure video and invoicing on one secure, beautifully designed system: https://jane.app/ Use code wellness1mo for a one-month grace period on your new Jane account. Get all the links, resources and show notes here: https://wellnesscentercreators.com Sponsored by Jane App , Jane offers online booking, charting, scheduling, secure video and invoicing on one secure, beautifully designed system: https://jane.app/ Use code wellness1mo for a one-month grace period on your new Jane account.…

Wellness Center Creators

1
Streamlining Mental Health & Wellness Practices with CRM Solutions featuring Berit Elizabeth 23:23

41 weeks ago23:23

23:23

Join us in this insightful episode as we chat with Berit Elizabeth, CEO and founder of PracticeAxis, a cutting-edge CRM designed specifically for mental health therapists. Berit shares her unique journey from social psychology and theater to developing a specialized CRM that revolutionizes the intake process for mental health practices and wellness centers. Berit delves into the importance of a CRM in managing client relationships, explaining how it can enhance both the administrative and client experience by ensuring consistent communication and efficient data tracking. She highlights the necessity of integrating technology with human touch to maintain empathy and connection in client care. Discover how PracticeAxis addresses the unique needs of mental health practices, from managing multiple services and family members to making informed hiring and marketing decisions based on detailed data analytics. Berit also shares best practices from other industries that can be adapted to mental health, emphasizing the distinction between prospective clients and actual clients. For those interested, Berit offers an exclusive one-on-one intake analysis for our listeners, providing personalized tips and strategies to optimize your practice's intake process. Get all the links, resources and show notes here: https://wellnesscentercreators.com Sponsored by Jane App , Jane offers online booking, charting, scheduling, secure video and invoicing on one secure, beautifully designed system: https://jane.app/ Use code wellness1mo for a one-month grace period on your new Jane account.…

Wellness Center Creators

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Enhancing Fertility Through Acupuncture and Emotional Wellness with Dr. Susan Fox 25:13

42 weeks ago25:13

25:13

Unlocking Fertility: The Power of Acupuncture and Chinese Medicine In our latest podcast episode, we spoke with Dr. Susan Fox, an expert in fertility acupuncture from the Norcal Fertility Group. With over 20 years of experience, Dr. Fox combines traditional Chinese medicine with modern techniques to help improve fertility. Dr. Fox has transitioned to online education, offering her "Your Fertile Health" course at Health University. The course integrates Chinese medicine principles without needles, using near-infrared protocols and transcutaneous electrical acupoint stimulation (TEAS). "It's evidence-based. There is even now a website called Evidence-Based Acupuncture that goes through and culls research that has proven, to the extent that anything can be proven, its efficacy with a variety of conditions, including fertility." Central to Dr. Fox's approach is the Five Element Model from Traditional Chinese Medicine, which categorizes individuals into five elements: wood, fire, earth, air, and water. Her course begins with a quiz at yourfertilityquiz.com to help identify one's dominant element and provide personalized recommendations. Dr. Fox emphasizes addressing both physical and emotional aspects of fertility. She shared practical tips for improving fertility, including proper nutrition, hydration, circulation, and sleep. She cautions against using over-the-counter supplements from unreliable sources. For those interested in learning more, Dr. Fox offers a free fertility quiz and a comprehensive online course. These resources provide valuable insights and actionable steps to enhance fertility naturally. Tune in to our podcast episode to hear more from Dr. Susan Fox and discover how Chinese medicine principles can support your fertility journey. Get all the links, resources and show notes here: https://wellnesscentercreators.com Sponsored by Jane App , Jane offers online booking, charting, scheduling, secure video and invoicing on one secure, beautifully designed system: https://jane.app/ Use code wellness1mo for a one-month grace period on your new Jane account.…

Wellness Center Creators

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Empowering Women Creators and EntrepreneursThrough Community with Tricia Creason-Valencia 31:49

42 weeks ago31:49

31:49

In this episode of the Wellness Center Creators podcast, Tricia Creason-Valencia shares her inspiring journey from documentary filmmaker to founder of Powerhouse, a creative workspace for women in San Jose. Tricia discusses the importance of storytelling in building empathy and community, and how her experiences as a filmmaker, teacher, and mother have shaped her mission to empower women creators and entrepreneurs. She explores the significance of creating supportive environments where women can thrive professionally and personally, emphasizing the integration of joy and creativity in the workplace. Tricia also offers insights on fostering collaborative cultures in small businesses and the critical role of community support in personal and professional growth. This episode provides valuable wisdom on storytelling, community building, and the transformative power of creativity in empowering women. Get all the links, resources and show notes here: https://wellnesscentercreators.com Sponsored by Jane App, Jane offers online booking, charting, scheduling, secure video and invoicing on one secure, beautifully designed system: https://jane.app/ Use code wellness1mo for a one-month grace period on your new Jane account. Get all the links, resources and show notes here: https://wellnesscentercreators.com Sponsored by Jane App , Jane offers online booking, charting, scheduling, secure video and invoicing on one secure, beautifully designed system: https://jane.app/ Use code wellness1mo for a one-month grace period on your new Jane account.…

Wellness Center Creators

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Elevating Wellness Marketing Using Proven Strategies with Paul Kuthe & Scott Fish 32:50

43 weeks ago32:50

32:50

Today we are joined by Paul Kuthe and Scott Fish, two marketing experts who work closely with our clinic in Vancouver. Paul and Scott dive into marketing strategies for wellness and health businesses, offering invaluable insights and practical tips. Scott Fish, founder of 32 Degrees Digital, shares his expertise in digital marketing for health and wellness clients. Paul Kuthe, a former adventure athlete turned business coach, discusses how to create a business that thrives and brings joy to its owner. They address common challenges wellness business owners face, such as feeling overwhelmed by marketing tasks and ensuring their online presence accurately reflects their services. Scott explains the importance of updating your website and SEO strategies when adding new services. Paul emphasizes focusing on the client’s journey and how your services can solve their problems. Our guests also discuss cohesive branding across platforms, the benefits of Google Ads versus social media ads, and how to effectively target your ideal clients. They share personal experiences and tips on vetting marketing professionals to avoid common pitfalls. Paul and Scott introduce their Story Cohort starting on August 1, offering a deeper dive into developing your brand, creating effective marketing funnels, and improving sales strategies. Don't miss this opportunity to learn from two seasoned professionals passionate about helping wellness businesses succeed. We hope you enjoy this insightful and inspiring episode. If you find it valuable, please share it with others who might benefit from Paul and Scott's wisdom and experience. Join the webinar and Story Cohort: . https://storycohort.com/ Get all the links, resources and show notes here: https://wellnesscentercreators.com Sponsored by Jane App , Jane offers online booking, charting, scheduling, secure video and invoicing on one secure, beautifully designed system: https://jane.app/ Use code wellness1mo for a one-month grace period on your new Jane account.…

Wellness Center Creators

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Unlocking Creativity Through a Trauma-Informed Lens with Sarah Teresa Cook 27:38

46 weeks ago27:38

27:38

Today we are thrilled to have Sarah Teresa Cook, a creative mentor and writing coach, join us. Sarah shares her unique journey from academia to social work, and how these experiences have shaped her approach to coaching and mentorship. She emphasizes the importance of a trauma-informed lens in creative practices and how it can help individuals develop a healthier relationship with their creativity. "I have this vision of a world where trauma informed practices and communication are the norm and are not a specialty that we have to go into certain places to access." To connect with Sarah and learn more about her work, visit her website at sarahteresacook.com. Be sure to check out the show notes for the link to sign up for the Substack giveaway! We hope you enjoy this insightful and inspiring episode. If you find it valuable, please share it with others who might benefit from Sarah's wisdom and experience. Get all the links, resources and show notes here: https://wellnesscentercreators.com Sponsored by Jane App, Jane offers online booking, charting, scheduling, secure video and invoicing on one secure, beautifully designed system: https://jane.app/ Use code wellness1mo for a one-month grace period on your new Jane account. Get all the links, resources and show notes here: https://wellnesscentercreators.com Sponsored by Jane App , Jane offers online booking, charting, scheduling, secure video and invoicing on one secure, beautifully designed system: https://jane.app/ Use code wellness1mo for a one-month grace period on your new Jane account.…

Wellness Center Creators

1
Integrating Mind and Body: Dance Movement Therapy with Keli Laverty 24:54

46 weeks ago24:54

24:54

Today, we have the pleasure of exploring the concept of balance through the transformative power of dance movement therapy, guided by the incredible Keli Laverty. In this episode, we are joined by Keli Laverty, founder of Be Rooted and the Be With Body Experience. Keli, a board-certified dance movement therapist with over 20 years of experience, shares her journey from childhood dancer to a pioneering therapist helping women reconnect with their bodies through movement. "Dance became my safety place, became the way that I really felt the most myself." Get all the links, resources and show notes here: https://wellnesscentercreators.com Sponsored by Jane App , Jane offers online booking, charting, scheduling, secure video and invoicing on one secure, beautifully designed system: https://jane.app/ Use code wellness1mo for a one-month grace period on your new Jane account.…

Wellness Center Creators

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Transforming Construction Culture Through Mental Health Advocacy with Mike Nieto 37:12

47 weeks ago37:12

37:12

Welcome back, everyone, to the Wellness Center Creators podcast. Today, we have Anna joining us as co-host and our special guest, Mike Nieto, a former construction company owner turned mental health advocate. Mike shares his fascinating journey from running a construction business to founding a nonprofit dedicated to mental health awareness in the construction industry. Mike opens up about his career in construction, the challenges he faced, and the pivotal moments that led him to prioritize mental health. He discusses the high incidence of suicide in the construction industry and his efforts to provide therapy and support for his employees through his nonprofit, Dig Deep. Mike's story is a testament to the power of vulnerability and the importance of creating a safe and supportive work environment. "What I found over my career was that I enjoyed building people more than I enjoyed building projects." Get all the links, resources and show notes here: https://wellnesscentercreators.com Sponsored by Jane App , Jane offers online booking, charting, scheduling, secure video and invoicing on one secure, beautifully designed system: https://jane.app/ Use code wellness1mo for a one-month grace period on your new Jane account.…

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A Unique and Successful Group Practice Approach with Jennifer Cobb 27:20

49 weeks ago27:20

27:20

Welcome to the Wellness Center Creators podcast, where we explore innovative approaches to health and wellness practice management. In this episode, I’m joined by Anna Rudel as co-host, and our special guest, Jennifer Cobb. Jennifer is a licensed clinical social worker and private practice owner who specializes in dialectical behavior therapy (DBT). We delve into the unique collaborative community model that Jennifer's practice employs, a hybrid of W-2 employment and a cooperative, allowing clinicians to take ownership of their schedules and income while fostering a supportive environment. "We call it a “collaborative community” model. And I think it's a unique way to be able to have a practice. It's really just this… We trust each other, and we've done things to show that we deserve that trust and as adults we just get to do our best within that." You will gain insights into how this model benefits both practitioners and clients, and hear about the upcoming retreat for practice owners looking to build and grow their businesses. Whether you're a wellness practitioner or interested in the business side of therapy, this episode is packed with valuable lessons and inspiration! Sponsored by Jane App, Jane offers online booking, charting, scheduling, secure video and invoicing on one secure, beautifully designed system: https://jane.app/ Use code wellness1mo for a one-month grace period on your new Jane account. Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it! Get all the links, resources and show notes here: https://wellnesscentercreators.com Sponsored by Jane App , Jane offers online booking, charting, scheduling, secure video and invoicing on one secure, beautifully designed system: https://jane.app/ Use code wellness1mo for a one-month grace period on your new Jane account.…

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Innovative Strategies for New Healthcare Providers with Marco De Ciantis 20:57

50 weeks ago20:57

20:57

In this insightful episode of the Wellness Center Creators podcast, we're joined by chiropractor and entrepreneur Marco De Ciantis. Marco shares his journey from running a practice in Toronto to embarking on humanitarian work and starting a new business, Daphne Health. We delve into the challenges and options for new graduates in healthcare, the pros and cons of solo practice, and the innovative concept of reception-less clinics. Plus, don't miss Marco's tips on finding your unique value as a practitioner and a sneak peek into the Daphne Health Alliance's mission to provide shared medical spaces. Tune in for an episode packed with practical advice and inspiring stories for health and wellness professionals! Get all the links, resources and show notes here: https://wellnesscentercreators.com Sponsored by Jane App , Jane offers online booking, charting, scheduling, secure video and invoicing on one secure, beautifully designed system: https://jane.app/ Use code wellness1mo for a one-month grace period on your new Jane account.…

Wellness Center Creators

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How to Offboard a Provider and Find a Replacement with Kendall Hagensen 14:07

1 year ago14:07

14:07

What do you do when a practitioner decides to move on? It’s inevitable that this will happen within your practice. Today I answer a listener question from a chiropractor and clinic owner in Vancouver, BC, who is navigating the tricky process of offboarding a practitioner from their wellness center. I share the challenges and best practices I've learned when it comes to smoothly transitioning a departing provider. The listener has been running their clinic for just over a year and is now facing the inevitable – one of their practitioners, a clinical counselor, has decided to venture out on their own. While they're supportive of their colleague's decision, the task of finding a replacement and ensuring a seamless transition for clients has become a top priority. "Making it a smooth transition is all about prioritizing the clients. One thing that can be kind of a best practice option in these scenarios is to have a formal letter that is given to all the clients that explains the transition." I dive deep into the key considerations for offboarding a practitioner. This actually starts with the onboarding process, and legal agreements to the administrative and relational aspects. I emphasize the importance of having clear protocols in place, such as return of company property, client information handoffs, and the recommended notice period (hint: it's longer than the traditional two weeks). I believe this episode is essential for any clinic owner or wellness center leader who has faced or anticipates facing the challenge of a practitioner departure. I provide invaluable insights on how to navigate these transitions with grace, maintaining positive relationships and, most importantly, ensuring the continued care and support of clients. Remember to email me at kendall@wellnesscentercreators.com with any questions you'd like addressed on a future episode. Thanks for tuning in to this episode of the Wellness Center Creators podcast. Stay tuned for more awesome conversations with wellness industry experts and entrepreneurs. Until next time! Get all the links, resources, and show notes here: https://wellnesscentercreators.com There’s a few spots remaining! Sign up for the 2024 retreat! https://wellnesscentercreators.com/retreats Sponsored by Jane App, Jane offers online booking, charting, scheduling, secure video and invoicing on one secure, beautifully designed system: https://jane.app/ Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it! Get all the links, resources and show notes here: https://wellnesscentercreators.com Sponsored by Jane App , Jane offers online booking, charting, scheduling, secure video and invoicing on one secure, beautifully designed system: https://jane.app/ Use code wellness1mo for a one-month grace period on your new Jane account.…

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A Thriving Wellness Center for the Whole Family with Kris La Fave 25:01

1 year ago25:01

25:01

Can you create a wellness center that helps the entire family? You sure can! In this episode, I talk with Kris La Fave Smith, the owner of Village Wellness Center in Orange County, California. Kris is a licensed marriage and family therapist who has built a group practice with a team of seven clinicians, each specializing in different areas of mental health and wellness. Kris first discovered her passion for therapy at the young age of 15, but it took her about 15 years to finally pursue her master's degree and become a licensed clinician. She started her career working in trauma and maternal mental health, before expanding her practice to serve the whole family. During the pandemic, Kris hired her first associate and learned valuable lessons about creating a collaborative, supportive team culture. During our conversation, Kris discusses how Village Wellness Center has evolved to offer a wide range of services, from EMDR therapy for trauma to faith-based counseling. Her goal is to provide comprehensive, wraparound care for clients, with clinicians who specialize in different areas. While Kris still sees clients herself, she has found a better work-life balance by running her own practice versus working in a clinic setting. "This wasn't about me, it was about this more internal drive or need for me to help somebody else in a position that I was once in and know the struggle of. And bringing on somebody as less of an employee, but more as a partner." This episode is a must-listen for therapists who dream of building their own wellness center. Kris shares inspiring insights with me on creating a thriving team, adapting to growth, and putting family first as a business owner. Listeners will walk away feeling motivated to take the leap and pursue their own vision of an integrated, holistic practice. To learn more about Kris La Fave Smith and Village Wellness Center, visit their website at myvillagewc.com. Kris is also offering a 10% discount on out-of-pocket fees for new clients, to make therapy more accessible. Connect with Kris at info@myvillagewc.com. Thanks for tuning in to this episode of the Wellness Center Creators podcast. Stay tuned for more awesome conversations with wellness industry experts and entrepreneurs. Until next time! Get all the links, resources, and show notes here: https://wellnesscentercreators.com Sign up for the 2024 retreat! https://wellnesscentercreators.com/retreats Sponsored by Jane App, Jane offers online booking, charting, scheduling, secure video and invoicing on one secure, beautifully designed system: https://jane.app/ Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it! Get all the links, resources and show notes here: https://wellnesscentercreators.com Sponsored by Jane App , Jane offers online booking, charting, scheduling, secure video and invoicing on one secure, beautifully designed system: https://jane.app/ Use code wellness1mo for a one-month grace period on your new Jane account.…

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Building a Successful Wellness Business with Melinda Choy 33:35

1 year ago33:35

33:35

Where do you begin when you want to create your own wellness center? Hey everyone! In this episode of the Wellness Center Creators podcast, I had the pleasure of chatting with Melinda Choy, a practitioner and clinic owner who's making waves in the world of holistic medicine. Melinda's story is pretty incredible - it all started when she saw her parents struggling with various health issues. That's what sparked her interest in alternative remedies and set her on the path to becoming a natural therapies superstar. "I spent a lot of time going in and out of hospitals, doctor's appointments, and various treatments for them. And I always felt somewhat disgruntled with the conventional medical system. " Melinda is the real deal. She's got an impressive background, having worked in healthcare administration before becoming a provider herself. She eventually opened her own clinic, Elevate Wellness Center, where she's created a unique business model that brings together a bunch of different practitioners. Talk about a dream team! During our chat, Melinda shared some great insights about her journey and how Elevate Wellness Center came to be. She opened up about how seeing her parents' health struggles fueled her passion for alternative therapies, and how her experiences in the insurance industry and acupuncture school helped shape her vision for a holistic clinic. "There's all these beautiful modalities and people aren't really working synergistically together." Trust me, if you're into holistic medicine or thinking about starting your own clinic, you won't want to miss this episode. Melinda's story is full of valuable tips and inspiration for healthcare providers who want to make a real difference. Plus, we dive into the importance of collaboration, building an awesome team, and creating a welcoming space for patients. So whether you're a healthcare provider, an aspiring entrepreneur, or just someone who's curious about holistic wellness, this episode is definitely worth a listen. Melinda's expertise and experiences are sure to give you some great ideas and motivation. "It's not about being smart, it's about taking risks." If you want to learn more about Melinda and Elevate Wellness Center, head over to their website at http://www.elevate-wellness.com. And don't forget to follow them on social media for updates and wellness tips. Trust me, you don't want to miss out on the amazing things they're doing in the world of holistic medicine. Thanks for tuning in to this episode of the Wellness Center Creators podcast. Stay tuned for more awesome conversations with wellness industry experts and entrepreneurs. Until next time! Get all the links, resources, and show notes here: https://wellnesscentercreators.com Sign up for the 2024 retreat! https://wellnesscentercreators.com/retreats Sponsored by Jane App, Jane offers online booking, charting, scheduling, secure video and invoicing on one secure, beautifully designed system: https://jane.app/ Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it! Get all the links, resources and show notes here: https://wellnesscentercreators.com Sponsored by Jane App , Jane offers online booking, charting, scheduling, secure video and invoicing on one secure, beautifully designed system: https://jane.app/ Use code wellness1mo for a one-month grace period on your new Jane account.…

Wellness Center Creators

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Mastering the Art of Online Programs with Lori Kennedy 33:01

1 year ago33:01

33:01

Ever wonder what it takes to build a successful online program in the wellness industry? In this episode of my podcast, I had an enlightening chat with Lori Kennedy about mastering online program creation. With extensive wellness industry expertise, Lori provided invaluable insights on transitioning from one-on-one work to scalable online offerings. As a seasoned professional, Lori realized practitioners need new approaches to grow their impact. She helps coaches design programs aligned to their skills and goals, whether one-on-one support, group coaching, a fusion model, or self-guided learning. "I realized very quickly after working with a handful of clients that the model that I was taught, the model to sell time, 60-minute sessions for $150… That was not actually going to set me up for success." Lori explained the unique benefits of each program type, so practitioners can effectively deliver their methodology to more clients. By choosing the right framework, we can share our gifts at scale. This conversation is essential listening for any wellness pro aiming to create online programs and scalable income streams. Lori inspired me with practical guidance on overcoming obstacles and building resilience. "I wanted to find a way to be able to have it all. I wanted to find a way to be able to do what I wanted to do, to work with people, to support them because my life was transformed by a naturopath. I wanted to be successful, and I also really wanted to be present with my kids. That was really important to me." To explore more of Lori's wisdom, visit her website or on Instagram @lorikennedyinc and take her free quiz to uncover the ideal program model for you. I'm grateful to Lori for providing a roadmap to unlock the power of online learning. Tune in to step into the future of your wellness business! Thank you for joining me on the Wellness Center Creators Podcast. Stay tuned for more conversations with inspiring health care leaders and innovators! Get all the links, resources, and show notes here: https://wellnesscentercreators.com Sign up for the 2024 retreat! https://wellnesscentercreators.com/retreats Sponsored by Jane App, Jane offers online booking, charting, scheduling, secure video and invoicing on one secure, beautifully designed system: https://jane.app/ Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it! Get all the links, resources and show notes here: https://wellnesscentercreators.com Sponsored by Jane App , Jane offers online booking, charting, scheduling, secure video and invoicing on one secure, beautifully designed system: https://jane.app/ Use code wellness1mo for a one-month grace period on your new Jane account.…

Wellness Center Creators

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Building Trust and Improving Patient Communication with Josh Satterlee, DC pt3 35:27

1 year ago35:27

35:27

How to build trust and effective communication in patient care. This is the focus of part 3 of my insightful discussion with chiropractor Josh Satterlee, DC. If you haven’t listened to parts 1 and 2 yet, you might want to go back, so you can get a full understanding of Josh’s PATCH communication framework. As the founder of Trust Driven Care software, Josh brings valuable expertise on improving patient experiences. He shared how personal losses led him to develop the PATCH framework and his software, unifying communication channels into one inbox. This streamlines interactions for providers and receptionists. "We pull that all together and unify it in a conversation inbox, regardless of how it comes in, or how it needs to go out." Josh emphasized tailoring messaging to individual needs, using templates for efficiency, and scheduling follow-ups to boost engagement. His insights on personalized communication strategies demonstrate the power of meeting patients where they are. This conversation provides invaluable guidance for any healthcare professional aiming to enhance patient trust and satisfaction. Josh offers tools to create more compassionate, patient-centered experiences. "We're trying to help you build trust with your patients... because if you don't have trust with your patient, you've got an uphill battle." To learn more about Josh Satterlee and Trust Driven Care, visit his website or book a demo. Their platform can elevate your practice's communication and care. I'm grateful to Josh for joining me to discuss the human side of healthcare. His focus on building connections will resonate with anyone dedicated to improving patient relationships. And stay tuned for part three of the interview, coming next week! Get all the links, resources, and show notes here: https://wellnesscentercreators.com Sign up for the 2024 retreat! Get all the links, resources and show notes here: https://wellnesscentercreators.com Sponsored by Jane App , Jane offers online booking, charting, scheduling, secure video and invoicing on one secure, beautifully designed system: https://jane.app/ Use code wellness1mo for a one-month grace period on your new Jane account.…

Wellness Center Creators

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Exploring Trauma-Informed Care and Patient Communication: A Conversation with Kendall Hagensen pt2 31:44

1 year ago31:44

31:44

This is part 2 of my conversation with chiropractor Josh Satterlee, DC about the concept of trauma-informed care and how it can transform patient communication. Josh and I share practical methods on how to convey information based on individual needs. "How does your patient in front of you interpret information? How do they process it? And then how can you find the bright spots and expand them?" Together, we explored the importance of understanding patients' interpretation and processing styles. Josh offered tips like using visual aids or technology to improve comprehension for different learning preferences. We also discussed the intricacies of addressing family members and establishing trust, especially with resistant patients. Josh and I both emphasized the power of a safe environment where patients feel seen and heard. This conversation provides invaluable communication guidance for any healthcare professional aiming to improve rapport and provide personalized care. This trauma-informed perspective demonstrates how we can build connections by honoring each person's unique experiences. I'm grateful to Josh for sharing his wisdom and equipping healthcare providers with practical tools to better serve our patients. This compassionate approach to communication has the power to transform lives. And stay tuned for part three of the interview, coming next week! Get all the links, resources, and show notes here: https://wellnesscentercreators.com Sign up for the 2024 retreat! Get all the links, resources and show notes here: https://wellnesscentercreators.com Sponsored by Jane App , Jane offers online booking, charting, scheduling, secure video and invoicing on one secure, beautifully designed system: https://jane.app/ Use code wellness1mo for a one-month grace period on your new Jane account.…

Wellness Center Creators

1
Exploring Trauma-Informed Care and Patient Communication: A Conversation with Kendall Hagensen pt1 34:40

1 year ago34:40

34:40

In this episode, I had the pleasure of being interviewed by chiropractor Josh Satterlee, DC about the concept of trauma-informed care and how it can transform patient communication. As a mental health counselor, I shared my perspective on adopting a trauma-informed approach in clinical settings. "What I mean by trauma informed is that we are considering the whole person that we are interacting with and assuming most of the time correctly that they are of course coming into this interaction with us with their own unique life story." Drawing from our experience, we outlined how we implement trauma-informed principles in our practices, from hiring staff to interactions with patients. By considering each person's unique experiences and responses, we aim to create a safe, supportive environment tailored to their needs. Together, Josh and I explored the mindset shift involved in trauma-informed care - understanding what happened to someone rather than what is wrong with them. We discussed the value of validating patient experiences, promoting autonomy, and involving them in treatment plans. "We're looking at them as a whole person and we're involving them in their treatment plan... if I'm going to ask my patient to do something at home or we're going to ask them to go take 10 supplements, the first question is, how does this work within your lifestyle? Does this feel manageable? And let's form it in a way that it does." For medical professionals and employers, this episode offers insights on improving collaboration through open communication and establishing trust. Josh and I emphasize the power of creating safe spaces where people feel comfortable sharing their stories. I'm grateful to Josh for an enlightening dialogue on patient care centered around understanding and compassion. His trauma-informed approach offers a model for supporting patients on their health journeys. Join us for this compelling conversation about the human side of healthcare. And stay tuned for part two of the interview, coming next week! Get all the links, resources, and show notes here: https://wellnesscentercreators.com Sign up for the 2024 retreat! https://wellnesscentercreators.com/retreats Sponsored by Jane App, Jane offers online booking, charting, scheduling, secure video and invoicing on one secure, beautifully designed system: https://jane.app/ Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it! Get all the links, resources and show notes here: https://wellnesscentercreators.com Sponsored by Jane App , Jane offers online booking, charting, scheduling, secure video and invoicing on one secure, beautifully designed system: https://jane.app/ Use code wellness1mo for a one-month grace period on your new Jane account.…

Wellness Center Creators

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Redefining Leadership in the Workplace with Julianne Guinasso 30:43

1 year ago30:43

30:43

In this episode, I have an enlightening conversation with Julianne Guinasso, a licensed marriage and family therapist, about the critical role of work culture and relationships in the workplace. As a therapist turned consultant, Julianne realized the need to support leaders in fostering psychologically safe environments. Through her expertise, Julianne helps small business owners and fellow therapists redefine leadership and build empowering, human-centered work cultures. She sheds light on how neglecting the relational aspects of work can hurt employee performance and wellbeing. "Your work culture will drive your practice and your ability to differentiate yourself." - Julianne Guinasso Together, Julianne and I explore the impact of trust, transparency, and authenticity in leadership. We discuss strategies leaders can use to help employees feel safe being themselves and expressing their thoughts and emotions freely. We also address the challenges of balancing boundaries in the workplace. This episode offers valuable insights for anyone aiming to improve their leadership, build workplace trust, and prioritize psychological safety on their teams. Small business owners, group practice leaders, and therapists will benefit from Julianne’s guidance on redefining their approach. To learn more about Julianne and her work empowering leaders, visit levelupleaders.org. You can also connect with her on Instagram @levelupleaders. Don’t miss the opportunity to take her free leadership assessment and unlock your strengths. Thank you for joining me on the Wellness Center Creators Podcast. Stay tuned for more conversations with inspiring health care leaders and innovators! Get all the links, resources, and show notes here: https://wellnesscentercreators.com Sign up for the 2024 retreat! https://wellnesscentercreators.com/retreats Sponsored by Jane App, Jane offers online booking, charting, scheduling, secure video and invoicing on one secure, beautifully designed system: https://jane.app/ Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it! Get all the links, resources and show notes here: https://wellnesscentercreators.com Sponsored by Jane App , Jane offers online booking, charting, scheduling, secure video and invoicing on one secure, beautifully designed system: https://jane.app/ Use code wellness1mo for a one-month grace period on your new Jane account.…

Wellness Center Creators

1
The Evolution of a Wellness Center: A Candid Conversation with Kendall Hagensen Part 2 29:17

1 year ago29:17

29:17

I’m back with the second half of my conversation with Anna Rudel, discussing my journey as a practice and business owner. We chat about the highlights and challenges of running a wellness business and opening a second location. I also share some of my goals for 2024 and my process for setting goals and task management. During the interview, we discuss the highlights of the past year, including hosting an in-person coaching event and opening a new spa location. I also delve into the challenges of managing a second location and the impact it had on our existing team. I share my experience of finding the right people, creating a seamless experience for clients, and maintaining the integrity of my collaborative team. "The point was that we're actually doing different things at those physical spaces and that our patients can go seamlessly between them and still receive collaborative care from the whole team." - Kendall Hagensen This episode is a good one for entrepreneurs in the wellness industry who are considering expanding their businesses or opening a second location. It provides valuable insights into the process of scaling a business and offers practical advice on managing a growing team and maintaining a high standard of care. Get all the links, resources, and show notes here: https://wellnesscentercreators.com Sign up for the 2024 retreat! https://wellnesscentercreators.com/retreats Get all the links, resources and show notes here: https://wellnesscentercreators.com Sponsored by Jane App , Jane offers online booking, charting, scheduling, secure video and invoicing on one secure, beautifully designed system: https://jane.app/ Use code wellness1mo for a one-month grace period on your new Jane account.…

Wellness Center Creators

1
The Evolution of a Wellness Center Pt 1: A Candid Conversation with Kendall Hagensen 28:02

1 year ago28:02

28:02

In this episode I sit down with coach Anna Rudel to discuss my journey as a practice and business owner. From my background as a somatic psychotherapist to my role as a coach and consultant, I share my insights and experiences in building a successful wellness center. It was so fun to be in the “hot seat” for a change! As you may know, I’m a somatic psychotherapist and dance movement therapist who founded Vancouver Wellness Studio in 2016. As an expert in creating multidisciplinary healthcare clinics, I have been providing coaching and consulting services to wellness business owners and healthcare providers. My personal journey with multiple sclerosis led me to design my business to run efficiently without my direct involvement, allowing for self-sustainability and continued care for patients. "I've always been a very inquisitive person and just very vigilant and aware of human behavior. And so I would watch other people going through hard things and notice how they were doing it and what worked and what didn't work." - Kendall Hagensen During the interview, Anna and I dive deep into several topics. I share my initial vision for Vancouver Wellness Studio and how it has evolved over the years. We discuss the importance of creating a structure that allows the clinic to function without my presence, ensuring that patients receive consistent care and support. I also share insights on the challenges and rewards of being a practice owner, including the importance of creating a supportive and collaborative team. This episode is perfect for wellness business owners and healthcare providers who are looking to build successful multidisciplinary practices. My personal journey and unique approach to leadership provide valuable lessons and inspiration for those seeking to create a sustainable and fulfilling wellness center. "I've chosen this path. And it's really a privilege to be in this role and lead the team and to step back and witness... I just kind of watch patients come out of treatment rooms. It's the best thing ever." - Kendall Hagensen Join Anna and I for this engaging and insightful conversation about the evolution of a wellness center. Tune in to gain valuable tips and inspiration for building a successful practice and creating a thriving team. And stay tuned for part two of the interview, coming next week! Get all the links, resources, and show notes here: https://wellnesscentercreators.com Get all the links, resources and show notes here: https://wellnesscentercreators.com Sponsored by Jane App , Jane offers online booking, charting, scheduling, secure video and invoicing on one secure, beautifully designed system: https://jane.app/ Use code wellness1mo for a one-month grace period on your new Jane account.…

Wellness Center Creators

1
Exploring the Power of Intuition and Psychism with Emily O'Neal 27:01

1 year ago27:01

27:01

In this episode, I talk with Emily O'Neal, the founder of Blooming Wand, a business that helps people connect deeply with their intuition and inner guidance. Emily shares her expertise in intuitive readings, mediumship, and intuitive coaching, offering valuable insights into the transformative power of tarot, psychism, and intuitive arts. "Intuition is our deep knowing of what is right for us and when certain things are right for us and when they're not. And we live in a really busy, fast-paced world." - Emily O'Neal Emily has built her business by helping individuals embrace change and develop a stronger connection to their intuition. With her intuitive healing modalities, including psychism, mediumship, and tarot, she guides people in understanding themselves on a deeper level and using symbolic imagery to explore the human experience. During this interview, Emily explains why tarot is not just for predicting the future, but a powerful tool for self-reflection and understanding. She discusses the misconceptions surrounding tarot and shares how it can be used as a gateway to connect with different parts of ourselves and bypass the thinking mind. The conversation also delves into the importance of intuition as our superpower and how it can guide us towards what is right for us. Emily emphasizes the need to trust our intuition in a busy, fast-paced world filled with information overload. She shares personal experiences and stories that highlight the profound impact of intuition on our lives. This episode is for healthcare providers and wellness center owners like myself who are looking to incorporate intuitive healing practices into their centers. Emily offers valuable insights on how to vet practitioners and ensure they adhere to ethical standards. She also emphasizes the importance of ongoing support and working with clients over time to facilitate transformative experiences. To learn more about Emily O'Neal and her work, listeners can visit her website, bloomingwand.com. The website offers a wealth of free resources, including podcasts and informative content. Those interested in working with Emily can easily book online through her website. Join me, Kendall Hagensen, and Emily O'Neal in this enlightening episode, as we unravel the mysteries of intuition and the power of intuitive healing modalities. Unleash your own intuition and embark on a journey towards self-discovery and transformation. Also, don't miss the Blooming Wand Podcast, available on all major podcast platforms. Get all the links, resources, and show notes here: https://wellnesscentercreators.com Sign up for the 2024 retreat! https://wellnesscentercreators.com/retreats Get all the links, resources and show notes here: https://wellnesscentercreators.com Sponsored by Jane App , Jane offers online booking, charting, scheduling, secure video and invoicing on one secure, beautifully designed system: https://jane.app/ Use code wellness1mo for a one-month grace period on your new Jane account.…

Wellness Center Creators

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How to Build a Practice that Runs Without You with Jeff Russell 32:29

1 year ago32:29

32:29

In this episode, I talk with Jeff Russell, a successful entrepreneur and business owner, about the importance of mindset and creating a practice that can run without the owner. Jeff shares his journey starting multiple successful businesses and provides valuable insights on how practice owners like myself can achieve freedom and success. Jeff Russell is a seasoned entrepreneur with five successful businesses under his belt. He started his journey in the medical field, specializing in medical equipment financing and leasing. With his background in coding and logical problem-solving, Jeff quickly systemized his businesses, allowing them to generate revenue even when he's not physically present. He shares his expertise on how to create a practice that can run without me as the owner, emphasizing the need to adopt a mindset that focuses on the future and the value of the business. "If you create a practice that requires you to be there day to day, you've actually devalued your retirement future." - Jeff Russell During the interview, Jeff discusses the importance of having a clear personal purpose and why it's crucial for practice owners like me to envision ourselves firing ourselves from our own practice. He explains that by building a practice that doesn't rely solely on the owner, it increases the value of the business and allows for a more fulfilling and balanced life. Jeff also emphasizes the need for practice owners to take time off and dedicate it to thinking strategically and planning for the future. This episode is a must-listen for practice owners who want to create a practice that can thrive without their constant presence. Jeff provides practical advice and steps on how I can hire the right people, delegate tasks, and build a team of self-motivated individuals. If you're a practice owner looking to achieve freedom and success, this episode is for you. Tune in to learn from Jeff's experience and expertise, and discover how you can create a practice that runs smoothly even when you're not there. To learn more about Jeff Russell and his work, visit his website at fireyourselffirst.com. You can also find his book, "Fire Yourself First," on Audible and in print. Don't miss out on the opportunity to unlock success and create a practice that can run without you. Listen to this episode now! Get all the links, resources, and show notes here: https://wellnesscentercreators.com Sign up for the 2024 retreat! https://wellnesscentercreators.com/retreats Get all the links, resources and show notes here: https://wellnesscentercreators.com Sponsored by Jane App , Jane offers online booking, charting, scheduling, secure video and invoicing on one secure, beautifully designed system: https://jane.app/ Use code wellness1mo for a one-month grace period on your new Jane account.…

Wellness Center Creators

1
Integrating Retreats and Finding Authenticity in Business with Amy Lynn 26:18

1 year ago26:18

26:18

In this episode, I talk with Amy Lynn about her retreats and the importance of self-care and visioning in the healing profession. As an experienced art therapist and marriage and family therapist with 25 years of practice, Amy has expanded her expertise to include intuitive work, psychedelics, ketamine-assisted psychotherapy, business coaching, and astrology. She's also started conducting therapist trainings and retreats for therapists, healers, and healthcare providers. Amy Lynn explains how her first professional retreat for ketamine training inspired her to blend the concepts of self-care and creative flow in her own retreats. She emphasizes the importance of creating a space for therapists to take a break from the daily grind and focus on bigger picture goals and self-care. Her retreats aim to help participants show up as their best selves, whether they are healers, business leaders, or therapists. "It's incredible how much time you feel and that you find once you're there and you're focused and concentrating on whatever the retreat topic is. " - Amy Lynn She shares a success story from one of her recent retreats, where a therapist who was experiencing burnout found renewed inspiration and healing through the retreat. The therapist discovered a deep inner child issue that was contributing to her burnout and was able to integrate the healing experience into her professional practice, offering ketamine-assisted psychotherapy to her clients. In addition to her paid offerings, Amy Lynn provides free resources such as guided meditations, Reiki energy healing, and moon circles to make healing support accessible to everyone. She believes in the importance of authenticity and self-awareness in the healing journey, and encourages individuals to develop a daily healing practice and connect with their intuition. Amy also discusses the role of astrology in complementing traditional therapy practices. She explains that astrology can help individuals understand and navigate the energetic influences in their lives, providing validation and a sense of self-acceptance. By connecting to the energies of the planets and their own birth charts, individuals can gain insight into their experiences and make positive changes in their lives. For listeners who are considering exploring a holistic and intuitive approach to healing, Amy Lynn advises focusing on meditation and self-awareness as the first steps. She encourages individuals to commit to a daily healing practice and embrace their authentic selves. By aligning with their true essence and trusting their intuition, individuals can bring their authentic voice to their personal and professional lives. In closing, Amy Lynn offers an extended early bird rate for her upcoming KAP therapist trainings in January and April. She also provides a $100 discount on the first intuitive coaching session. Listeners can find Amy Lynn at her website and Instagram handle, @RootsWellnessStudio. Overall, this episode explores the importance of self-care, authenticity, and intuition in the healing profession. Amy Lynn's expertise and personal experiences provide valuable insights and inspiration for listeners looking to embrace a holistic and intuitive approach to healing. Get all the links, resources, and show notes here: https://wellnesscentercreators.com Get all the links, resources and show notes here: https://wellnesscentercreators.com Sponsored by Jane App , Jane offers online booking, charting, scheduling, secure video and invoicing on one secure, beautifully designed system: https://jane.app/ Use code wellness1mo for a one-month grace period on your new Jane account.…

Wellness Center Creators

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Navigating the Connection Between Health and Work with Candice Elliott 23:12

1 year ago23:12

23:12

In this episode, I sit down with Candice Elliott, a fractional chief human resources officer, to discuss the intersection of health and work. Candice shares her expertise on HR matters and offers valuable insights for small business owners and nonprofits. Candice helps small businesses and nonprofits navigate HR, from hiring and firing to retention strategies. She emphasizes building strong employee relationships and effective systems to encourage commitment. During our discussion, Candice opens up about her personal burnout experience and how it led her to explore the health-work connection. She highlights the need to listen to our bodies and create purpose-aligned work environments. "There is this intersection between our health and our work...we tend to try to override that...we say, you know, this is our job, this is our work, we're just going to keep going and pushing through and overriding and doing more and doing better...but there's this piece of needing to listen to our bodies and be able to create systems around work that help us to really tap into our purpose and our mission in the world." - Candice Elliott Candice also sheds light on the US health disadvantage, discussing alarming chronic condition and mental health rates. She stresses addressing these issues at work to prioritize holistic health. This episode is essential for business leaders interested in understanding health's impact on work. Candice’s expertise provides practical workplace health strategies and supporting employees through challenges. Listeners can connect with Candice on Instagram and her website. And be sure to check out her free mini-course on effective hiring for business growth. Tune in to unlock the health-work connection and gain valuable insights from Candice Elliott's experience. Get all the links, resources, and show notes here: https://wellnesscentercreators.com Sponsored by Jane App, Jane offers online booking, charting, scheduling, secure video and invoicing on one secure, beautifully designed system: https://jane.app/ Get all the links, resources and show notes here: https://wellnesscentercreators.com Sponsored by Jane App , Jane offers online booking, charting, scheduling, secure video and invoicing on one secure, beautifully designed system: https://jane.app/ Use code wellness1mo for a one-month grace period on your new Jane account.…

Wellness Center Creators

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Navigating the Trends and Challenges of Starting a Practice with Marco De Ciantis 26:45

1 year ago26:45

26:45

In this episode, I talk with Marco De Ciantis, a leading expert in the field of health and wellness, about the current trends and challenges faced by new graduates in various modalities. Marco shares his insights and expertise on how new grads are starting their practices, the impact of post-COVID dynamics, and the rise of multidisciplinary clinics. "Just be the best you can be... once you do that, there's a certain pattern that you can replicate within yourself and outside yourself." - Marco De Ciantis Marco is a seasoned practitioner and mentor who specializes in supporting new graduates in the field of health and wellness. With over 10 years of experience, he has witnessed the shifts and changes in the industry and offers valuable advice on how to navigate the early stages of a career. During our conversation, Marco discusses the main trends he is observing among new graduates, including the shift from long-term commitments to shorter-term practice locations, driven by factors such as clinic costs and the need to find the best fit. He also emphasizes the growing demand for multidisciplinary clinics and diverse services in a post-COVID landscape. This episode is a must-listen for new graduates considering careers in chiropractic, massage therapy, physiotherapy, and related fields. Marco provides insights into potential challenges like funding a practice and the need for side incomes. He also shares thoughts on evolving education standards and business skills for practitioners. Listeners can learn more about Marco and his work at DaphneClinics.com. Daphne Health Alliance offers new grads subsidized clinic spaces, staffless practice options, and opportunities to serve underserved communities. Marco's commitment to supporting new graduates is clear through the mentorship and resources Daphne provides. "Know that the one person you're working with, it's not just doing a good job for them, it's the four to six people they'll refer." - Marco De Ciantis Join Marco and I for an engaging discussion about trends, challenges, and opportunities shaping health and wellness fields today. Whether you're a recent grad or a seasoned professional, this episode delivers valuable perspectives to inform your work. Get all the links, resources, and show notes here: https://wellnesscentercreators.com Sponsored by Jane App, Jane offers online booking, charting, scheduling, secure video and invoicing on one secure, beautifully designed system: https://jane.app/ Get all the links, resources and show notes here: https://wellnesscentercreators.com Sponsored by Jane App , Jane offers online booking, charting, scheduling, secure video and invoicing on one secure, beautifully designed system: https://jane.app/ Use code wellness1mo for a one-month grace period on your new Jane account.…

Wellness Center Creators

1
Empowering Acupuncturists and Chiropractors: The Benefits of Virtual Reception with Jenn Collins 13:15

1 year ago13:15

13:15

In this episode, I talk with Jenn Collins, an experienced acupuncturist and founder of a virtual reception company, about the importance of virtual services for healthcare practitioners. We discuss how it can help acupuncturists and chiropractors improve their practices. “A lot of people don't realize how significant it is until it starts happening for them. And they're like, oh my goodness, my business is really grown just because we answered the phone.” - Jenn Collins Jenn has been an acupuncturist in Oregon for over 20 years. She also runs a virtual reception firm specializing in phone coverage, appointments, and admin support for acupuncturists and chiropractors. With her extensive field experience, Jenn understands the management challenges practitioners face. Our conversation explores Jenn’s organic transition into the virtual reception business. She shares how she hired her previous receptionist remotely after realizing the potential of cloud-based apps like Jane. This sparked the launch of her virtual reception company Acu-Hub, which now assists numerous practitioners nationwide. We discuss the ideal scenario for practitioners to benefit from virtual reception. Jenn highlights that busy solo practitioners seeing 30-40 weekly clients struggle to afford full-time in-person reception. Her services offer a cost-effective solution, allowing practitioners to focus on quality care. This episode is perfect for acupuncturists and chiropractors seeking to streamline operations and reduce admin burdens. Jenn provides valuable insights on how virtual reception can enhance efficiency and productivity, whether practitioners have an office manager or need a new receptionist. Jenn offers a free 30-minute call for acupuncturists and chiropractors to explore the benefits of virtual reception. Jenn has also expanded her services through Chiro-Hub to further support chiropractors. Tune in to discover how Jenn Collins’ virtual reception services can revolutionize acupuncture and chiropractic practices! Contact Jenn to improve efficiency, client experiences, and your ability to provide exceptional care. Get all the links, resources, and show notes here: https://wellnesscentercreators.com Sponsored by Jane App, Jane offers online booking, charting, scheduling, secure video and invoicing on one secure, beautifully designed system: https://jane.app/ Get all the links, resources and show notes here: https://wellnesscentercreators.com Sponsored by Jane App , Jane offers online booking, charting, scheduling, secure video and invoicing on one secure, beautifully designed system: https://jane.app/ Use code wellness1mo for a one-month grace period on your new Jane account.…

Wellness Center Creators

1
Expert Tips for Hiring and Managing Massage Therapists with Kelly Cabrera 23:23

2 years ago23:23