S2 EP 31: We Need to Talk, Google… Search Has Changed

Why Your Business Is Invisible Online

#Business #Marketing #invisibleonline

19:09

This episode is brought to you by Landrum Talent Solutions, a national recruiting firm specializing in marketing and HR positions. Our guest today has been keeping us up to date with the current state of hiring for marketers on a quarterly basis, which has taken us on quite a roller coaster ride. Today we’re going to look at how marketing and communication execs are responding to the latest developments in the world while still needing to get their work done. To take a look at the latest here, I’d like to welcome back to the show Sue Keith, Corporate Vice President at Landrum Talent Solutions. About Sue Keith Sue Keith is Corporate Vice President at Landrum Talent Solutions. With deep expertise in navigating complex labor markets, Sue has a front-row seat to the evolving dynamics of marketing roles, hiring trends, and the broader implications of AI and economic uncertainty. RESOURCES Landrum Talent Solutions: https://www.landrumtalentsolutions.com Catch the future of e-commerce at eTail Boston, August 11-14, 2025. Register now: https://bit.ly/etailboston and use code PARTNER20 for 20% off for retailers and brands Online Scrum Master Summit is happening June 17-19. This 3-day virtual event is open for registration. Visit www.osms25.com and get a 25% discount off Premium All-Access Passes with the code osms25agilebrand Don't Miss MAICON 2025, October 14-16 in Cleveland - the event bringing together the brights minds and leading voices in AI. Use Code AGILE150 for $150 off registration. Go here to register: https://bit.ly/agile150 Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstrom Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com…

about a year ago 19:39

MP3•Episode home

Search engine optimization is changing to Search Everywhere Optimization. John, Jim, and Kelly kick off Season 2 with a candid conversation about how AI has upended what it means to be visible online. From AI assistants changing consumer behavior to businesses scrambling to adjust strategies, this episode is the new baseline for what marketing means in the age of AI.

What You’ll Learn:

Why Google isn’t the only game in town anymore
The shift from SEO to “Search Everywhere Optimization”
How AI is already changing how customers find you
Real-life stories (and vending machines) that show AI at work
What’s ahead in Season 2—and why it matters for your visibility

Key Takeaways:

People aren’t just searching on Google anymore—AI tools and social platforms are stealing attention.
Search behavior is changing fast, and businesses need to meet customers where they are
The rules of visibility have shifted—your strategy needs to evolve with them.
Season 2 will explore both the practical and philosophical sides of AI in marketing
🎙️ Hosts: John Maniatis, Jim Falatico, Kelly Biggs
🌐 Presented by WSI | Why Your Business Is Invisible Online

Key Moments

Welcome to Season 2 + what’s new with the crew
What AI has done to search: it’s not SEO, it’s Search Everywhere Optimization.
Catching up with hosts
Season 1 reflections: what still matters, what’s changed forever
AI in mid-size business: the rise of internal AI processes & roles
“Embrace digital, stay human”—what this mantra means in 2025
AI tools, time-saving hacks, and strategic shifts

Strategies & Takeaways

Why your SEO strategy must evolve into a “search everywhere” mindset
How AI is already influencing customer journeys and business operations
What “stay human” really means as AI gets more integrated into marketing.
Simple ways to adapt without feeling overwhelmed

Mentioned in the Episode

WSI — the global digital marketing network, all three hosts are a part of
AI tools that automate simple tasks to unlock time for higher-level strategy

🌐 Get in touch or learn more: www.ruinvisibleonline.com

46 episodes

S2 EP 31: We Need to Talk, Google… Search Has Changed

Why Your Business Is Invisible Online

published about a year ago

MP3•Episode home

What You’ll Learn:

Why Google isn’t the only game in town anymore
The shift from SEO to “Search Everywhere Optimization”
How AI is already changing how customers find you
Real-life stories (and vending machines) that show AI at work
What’s ahead in Season 2—and why it matters for your visibility

Key Takeaways:

People aren’t just searching on Google anymore—AI tools and social platforms are stealing attention.
Search behavior is changing fast, and businesses need to meet customers where they are
The rules of visibility have shifted—your strategy needs to evolve with them.
Season 2 will explore both the practical and philosophical sides of AI in marketing
🎙️ Hosts: John Maniatis, Jim Falatico, Kelly Biggs
🌐 Presented by WSI | Why Your Business Is Invisible Online

Key Moments

Welcome to Season 2 + what’s new with the crew
What AI has done to search: it’s not SEO, it’s Search Everywhere Optimization.
Catching up with hosts
Season 1 reflections: what still matters, what’s changed forever
AI in mid-size business: the rise of internal AI processes & roles
“Embrace digital, stay human”—what this mantra means in 2025
AI tools, time-saving hacks, and strategic shifts

Strategies & Takeaways

Why your SEO strategy must evolve into a “search everywhere” mindset
How AI is already influencing customer journeys and business operations
What “stay human” really means as AI gets more integrated into marketing.
Simple ways to adapt without feeling overwhelmed

Mentioned in the Episode

WSI — the global digital marketing network, all three hosts are a part of
AI tools that automate simple tasks to unlock time for higher-level strategy

🌐 Get in touch or learn more: www.ruinvisibleonline.com

46 episodes

#Business #Marketing #invisibleonline

All episodes

Why Your Business Is Invisible Online

1
S2 Ep 45: Clean Your Shop Window: AI Can’t Rank What It Can’t See 27:59

10 hours ago27:59

27:59

Most businesses don’t lose visibility because of bad content—they lose it because they stopped refreshing it. In this episode, the team unpacks why AI search engines rely on clarity, recency, and differentiation—and what happens when your digital “shop window” gets foggy. Key Themes and Insights Content That Doesn’t Evolve Gets Invisible: AI engines prioritize content that is clear, current, and useful. If your site hasn’t been updated, you’re being passed over. Information Gain Is the New Differentiator: Standing out means adding unique, meaningful insights—not just being different for the sake of it. AI Needs Data—Not Just Design: Minimalist websites might look great, but if they’re thin on content, AI can’t evaluate or rank them effectively. Agent-to-Agent Search Is Coming: Future AI tools will talk to each other. If your content isn’t structured and deep enough to be machine-readable, you’ll be left out of the loop. SEO Isn’t Dead—It’s Just Strategic Now: From technical structure to brand voice, your whole digital presence needs to align around your most valuable content. 🔑 Memorable Quotes “You’ve got to find the difference that makes the difference.” “If your website is a shop window, and you never clean it—don’t expect people to walk in.” “We’re seeing the end of the minimalist website. AI can’t rank what it can’t understand.” ⚙️ Strategy Breakdown Audit Your Money Pages: Focus your updates on the pages that drive the most business. Start with a simple content audit. Refresh with Purpose: Add summaries, infographics, statistics, and clear language to make content scannable—for both humans and AI. Make Content a Living Thing: Persona research, competitor analysis, and content refreshes should be ongoing, not once-a-year checkboxes. Align with AI Search Engines: ChatGPT: Optimize for Bing and social signals. Gemini: Focus on Google and structured content. Claude: Balance clarity with authority. Plan for Agent-to-Agent SEO: Start thinking about content structures that machines can read—beyond just human design. 🎙️ Guest Mentions Seamus delivers powerful, practical advice on building domain authority, avoiding thin content, and staying competitive in the AI-driven landscape. John, Jim, and Kelly unpack what business leaders really need to do right now—not in theory, but in the messy reality of AI-driven marketing.…

Why Your Business Is Invisible Online

1
S2 Ep 46: What AI Really Wants from Your Website 1:35:27

10 hours ago1:35:27

1:35:27

AI search engines aren't guessing—they're scanning your content for clarity, consistency, and credibility. In this season wrap-up, we connect the dots across episodes to reveal what AI is actually looking for, and how smart businesses are adjusting their websites to stay seen. Next up: detailed show notes. One moment while I build those for you. Here are the show notes for "What AI Really Wants from Your Website": 🧠 Key Themes and Insights AI Isn’t Guessing—It’s Scanning: AI search engines analyze everything from content clarity to recency to determine your site’s value. Generic, outdated content doesn’t make the cut. Differentiation Must Be Meaningful: Being “unique” isn’t enough—it has to be a difference that matters to your audience. AI rewards specificity, depth, and value. From Humans to Agents: AI isn’t just helping humans search—it’s becoming the searcher. Agent-to-agent browsing is emerging, meaning your content must speak to machines, too. Content Is a Living Asset: Static pages fade. AI prioritizes updates, relevance, and ongoing optimization—your “money pages” should be constantly reviewed and improved. Technical SEO Still Matters: Fast-loading, structured sites with crawlable content remain essential. If your site’s a mess, AI simply skips you. 💬 Memorable Quotes “If your content hasn’t been touched in a year, why should AI think it’s still relevant?” “A clean shop window pulls people in. A foggy one gets ignored—and AI doesn’t wipe glass.” “Strategy first. Tactics aligned. That’s how visibility actually happens.” 🔧 Strategy Breakdown Audit What Matters: Focus first on your highest-value pages. Are they fresh? Clear? Useful? Update them with summaries, FAQs, stats, and visuals. Find the Edge: What can you say that competitors aren’t? That’s your information gain—AI prioritizes it. Make It Accessible: Use plain language, smart formatting, and structure that both people and machines can understand quickly. Keep It Real: UGC, reviews, and real brand signals outperform polished but shallow messaging in AI’s eyes. Plan for the Future: As agent-to-agent search evolves, your site must provide enough structured, machine-readable data to be part of the conversation. 🎙️ Season Highlights Seamus shares hard truths and smart frameworks for building AI visibility—from customer persona deep dives to the power of simplicity in writing. Kelly, John, and Jim keep it grounded, practical, and strategic—emphasizing why doing the work always wins over chasing hacks. Themes from all episodes converge here: clarity, consistency, real strategy, and meaningful updates.…

Why Your Business Is Invisible Online

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S2 Ep. 44 You're Optimizing for Google - But What About ChatGPT? 19:49

12 hours ago19:49

19:49

Show notes Guest Spotlight – Seamus Smyth: Seamus brings deep insight into the evolution of SEO and how qualitative research and user behaviour are shaping today’s digital visibility landscape. His experience with AI and strategic positioning adds clarity to a fast-moving conversation. 🧠 Key Themes and Insights Search isn’t just search anymore Google still matters—but now, so do AI tools like ChatGPT, Bing, and Perplexity. If your business isn’t visible in those results, you’re missing where people actually get answers. The favicon is doing heavy lifting In many AI summaries, your favicon may be the only visual signal attached to your site. If it’s missing, generic, or forgettable, you’re losing visibility in ways most businesses don’t even realize. Long-tail keywords still win Instead of fighting for high-volume, high-competition keywords, the smart move is targeting longer, more specific search terms—because that’s where intent lives. User-generated content (UGC) is your trust layer AI search engines are looking beyond your site. They’re looking at how people talk about you. UGC—like reviews, social comments, and third-party content—is a major signal in how AI determines relevance and trust. 🔥 Memorable Quotes “Your favicon might be the only thing people see from you in AI search. Make it count.” – Seamus “Most people chase traffic. We’d rather chase trust.” – Kelly “User Generated Content isn’t fluff. It’s your reputation, outside your site, doing the talking.” – Jim Strategy Breakdowns Upgrade your favicon It’s small—but it shows up everywhere: browser tabs, bookmarks, and now, AI-generated results. A clean, branded favicon increases visibility and brand recall in subtle but powerful ways. Start small with smart keywords Going after high-volume terms when your site has little authority is a losing game. Instead, focus on specific, lower-competition keywords with real purchase intent—like “sports massage for runners near me” vs. just “massage.” Prioritize user-generated content Encourage reviews, testimonials, and organic mentions. These signals help build credibility with search engines—and they influence customers who never even visit your website. Rethink brand naming A generic name may sound safe, but it kills your searchability. Unique, ownable brand names are easier to rank for—and easier for AI to identify and recommend. Contact Information: Website: Visit https://www.ruinvisibleonline.com for more episodes, resources, and contact information LinkedIn: https://linkedin.com/company/ruinvisibleonline #Favicon #AIsearch #DigitalStrategy #RUInvisibleOnline #InvisibleOnline #SEO2025 #LongTailKeywords #SEOtips #DigitalMarketing #InvisibleOnline #WSIWorld…

Why Your Business Is Invisible Online

1
S2 Ep 43: Google Lens & Local SEO: How Customers Really Find You in 2025 13:41

14 days ago13:41

13:41

In a world dominated by AI, Local SEO still matters—and Google Lens just raised the stakes. John, Jim, and Kelly discuss how customers are finding businesses in 2025, from visual search habits to why the Map Pack still drives serious foot traffic. This episode is full of sharp insights, real mistakes, and the updates every business needs to stay visible. Show notes Guest Spotlight – Seamus Smyth: Seamus brings deep insight into the evolution of SEO and how qualitative research and user behavior are shaping today’s digital visibility landscape. His experience with AI and strategic positioning adds clarity to a fast-moving conversation. Key Themes & Insights AI isn’t replacing Local SEO—it’s raising the bar Businesses are still showing up in the Map Pack, but only the ones keeping their local profiles active, visual, and relevant. Google Lens is changing how people find you Customers aren’t just typing—they’re snapping. Whether it’s a storefront, a product, or a wrapped van, image optimization is now non-negotiable. Visual relevance builds trust (and visibility) A single seasonal image mismatch can cost you credibility. The team shares a real example involving an HVAC company and some very misplaced fall leaves. Proximity and authority aren’t enough anymore If you’re not uploading photos, encouraging reviews, or showing Google you're active in the area, you’re getting pushed down. Memorable Quotes “Local SEO is basically someone knocking on your digital front door. The only question is: are you answering?” – John “If your photos look outdated or off-season, customers scroll past. And so does Google.” – Kelly “I take pictures of vans, not business cards. If I can’t find you online from that, I’m not calling.” – Jim “Somebody searching locally is so far down the funnel, they’re virtually on your doorstep.” – Seamus Strategy Breakdowns Use seasonal, location-tagged images Don’t just post photos—post relevant , current, branded ones. Show Google (and customers) you’re active in your service area. Think beyond keywords—optimize for visuals Your logo, uniform, storefront, and product packaging should all have unique, searchable traits. AI uses them. Google Lens & Map Pack work together Visual search may spark discovery, but the Map Pack closes the loop. Your job: show up in both. Contact Information: Website: Visit https://www.ruinvisibleonline.com for more episodes, resources, and contact information LinkedIn: https://linkedin.com/company/ruinvisibleonline…

Why Your Business Is Invisible Online

1
S2 Ep 42: Is SEO Dead - or Just Getting Smarter? 20:27

21 days ago20:27

20:27

Show Notes Guest Spotlight – Seamus Smyth: Seamus brings deep insight into the evolution of SEO and how qualitative research and user behavior are shaping today’s digital visibility landscape. His experience with AI and strategic positioning adds clarity to a fast-moving conversation. Key Themes & Insights: SEO isn’t obsolete—it’s evolving to match how AI understands and surfaces content. Keywords still matter, but they’re no longer the star of the show. Context, user intent, and clarity carry far more weight. Generative AI is shifting search behavior from short queries to rich, conversational prompts—and your content needs to reflect that. Smart SEO today starts with strong strategy: understanding your audience, your differentiation, and what questions people are really asking. Voice search is on the edge of a breakthrough thanks to advanced voice modes in platforms like ChatGPT and Google. Memorable Quotes: “Keywords mean something, but all the words around them mean more.” “AI trusts people more than it trusts marketers.” “This all starts with strategy. Why should someone choose your product over another?” “Your website has to reflect real conversations—not just SEO tricks from 10 years ago.” Strategy Breakdowns: Move beyond keyword stuffing. Today’s SEO demands content that answers real, specific questions—think FAQs, feature tables, and rich comparisons. Map your customer’s real intent. Understand not just what they search for, but why they’re searching—and write to that purpose. Optimize for generative answers. AI tools like ChatGPT pull from context-rich content, so make your site readable, detailed, and well-structured. Use the language of your audience. User-generated content and conversational phrasing can make your business more “AI-visible.” Think voice-first. With smart assistants evolving, your content needs to be clear, natural, and ready for spoken queries. Contact Information: Website: Visit https://www.ruinvisibleonline.com for more episodes, resources, and contact information LinkedIn: https://linkedin.com/company/ruinvisibleonline…

Why Your Business Is Invisible Online

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S2 Ep 41: What's Your AI Edge? 21:26

27 days ago21:26

21:26

Show Notes – What’s Your AI Edge? 👥 Guest Spotlight: Seamus Smith brings over a decade of experience demystifying AI for brands of all sizes. His practical, jargon-free approach helps businesses stay visible in a fast-changing digital world. AI doesn’t just skim your site—it evaluates it. In this eye-opening episode of Why Your Business Is Invisible Online , Seamus Smyth, Lead AI Strategist at WSI, joins John, Jim, and Kelly to explain how artificial intelligence is transforming search from a list of links into a full-blown judgment engine. At the centre of that shift? A powerful concept called information gain. 🔍 Key Themes & Insights: Information gain = visibility: If your content says the same thing as everyone else, AI will skip you. Differentiation through original insight is now essential. AI evaluates like a strategist: It blends snippets from various sources to form a complete answer. That means your content might only be part of the story—unless it leads with value. From domain authority to content syndication: Traditional SEO principles like credibility and recency still matter, but now they also feed AI’s trust signals. Search ends in action: AI doesn’t just rank links—it creates outputs like tables, summaries, or infographics. Your content must support that end format. 💬 Memorable Quotes: “If your next word is the same as every other next word, you are not differentiated.” “AI search ends in a work product—it doesn’t end in a blue link anymore.” “Generic content is like a meal without satisfaction. You’re not rubbing your tummy after.” 🧠 Strategy Breakdowns: How to use emotional prompting to improve AI-generated results Why fresh content still wins—and how to maintain your recency score The value of FAQs, transcripts, and summaries in training AI to trust you…

Why Your Business Is Invisible Online

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S2 Ep 40: AI Ate My SEO: What Business Owners Need to Know Now 50:17

5 weeks ago50:17

50:17

Show Notes Key Themes and Insights: The radical shift in how people search: AI-driven platforms like ChatGPT and Perplexity are replacing traditional search engines, especially among users under 35. Why top rankings on Google no longer guarantee visibility—and what business owners need to do about it. The decline of SEO tactics like backlinking and keyword stuffing, and the rise of semantic, conversational content. AI’s surprising role in everyday life, from cooking to creating custom music for clients, and why that matters for business strategy. Memorable Quotes: “If you're not using AI for everything—from work to play—what are you even doing?” “The websites that were built to share knowledge are dying on the vine.” “You’re either an AI-driven business, or you’re on your way to being closed.” Strategy Breakdowns: How to align your content with large language models (LLMs) so they “see” and elevate your brand. Why storytelling—especially localized, detailed narratives—now ranks higher than keyword-rich copy. The real way to build authority with AI isn’t backlinks—it’s volume, repetition, and contextual alignment. How to use AI-powered chatbots and voice agents to warm leads and boost conversions without human touchpoints. Reputation is now algorithmic: user-generated content, reviews, and social proof directly shape AI results. Guest Spotlight: Robert Mitchell, Chief AI Officer at WSI, brings tactical expertise and real-world use cases that demystify how AI is reshaping the digital landscape. From “ChatGPT made me cook it” TikTok series to enterprise AI integration, his approach is part geek, part strategist—and totally grounded.…

Why Your Business Is Invisible Online

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S2 Ep 38 How Real People—and Bad Reviews—Are Beating SEO 20:30

6 weeks ago20:30

20:30

🎧 Show Notes — Episode 38 Title: How Real People—and Bad Reviews—Are Beating SEO Overview: In Part 2 of this three-part conversation with Robert Mitchell (Chief AI Officer at WSI), we dig into the uncomfortable truth that’s catching a lot of business owners off guard: Your website might be technically optimized—but if your reputation isn’t, you’re still invisible. This episode unpacks how the rise of AI-powered search is shifting visibility away from traditional SEO, and toward what real people are saying about you—across TikTok, ChatGPT, Perplexity, and beyond. 💡 Key Themes & Insights: Reputation is the new ranking factor AI isn’t just crawling your metadata—it’s crawling the internet’s opinion of you. If your customer reviews, brand mentions, and user-generated content are weak or missing, you won’t show up in generative answers. Famous ≠ Findable Robert shares his thoughts on why a real-world example: a well-known Toronto law firm failed to appear in AI-driven results, despite its brand dominance. Why? Lack of digital proof and a weak reputation footprint. Search is happening everywhere now Buyers aren’t just Googling. They’re staying inside platforms like TikTok, reading reviews, watching creator reactions, and forming trust before they ever land on your site. Bad reviews scale faster than you think Negative content—especially unmonitored—can quickly overpower your polished SEO efforts in the eyes of AI models trained to surface consensus over claims .…

Why Your Business Is Invisible Online

12 weeks ago32:14