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Why Work Should Be a Product—Not a Job w/ Dart Lindsley
Manage episode 494597305 series 3531468
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What if we stopped designing jobs like checklists—and started designing them like products employees want to buy?
In this episode of Your Work Friends, we talk with Dart Lindsley, CEO and co-founder of 11 Fold, the creator of Multi-Sided Management and he's the host of the Work for Humans podcast, Dart breaks down why it’s time to stop treating employees like “inputs” and start treating them like customers—with all the same thoughtfulness, strategy, and design we use in product development.
We explore:
- Why the “job description” is the most broken tool in HR
- How to redesign work so it actually meets people’s needs
- What leaders get wrong about performance and retention
- How managers can become designers—and what that looks like in practice
If you're a manager, HR leader, or ambitious professional who wants to shape the future of work—not just survive it—this episode is a must-listen.
🔗 Connect with Dart Lindsley: 11fold.com and the Work For Humans Podcast
💬 Join our community: yourworkfriends.com
Disclaimer: This podcast is for informational purposes only and should not be considered professional advice. We are not responsible for any losses, damages, or liabilities that may arise from the use of this podcast. The views expressed in this podcast may not be those of the host or the management.
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Chapters
1. Employees as Customers Concept (00:00:00)
2. Dart's Origin Story and Background (00:04:03)
3. What People Want From Work (00:08:29)
4. Co-designing Work and Manager's Role (00:13:52)
5. HR's Evolution in Employee-Customer Model (00:19:38)
6. Product Design with Bubble Charts (00:26:54)
7. AI's Role in Employee Experience (00:34:15)
8. Future of Work and Rapid Questions (00:40:15)
76 episodes
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