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Beyond the Prompt dives deep into the world of AI and its expanding impact on business and daily work. Hosted by Jeremy Utley of Stanford's d.school, alongside Henrik Werdelin, an entrepreneur known for starting BarkBox, prehype and other startups, each episode features conversations with innovators and leaders to uncover pragmatic stories of how organizations leverage AI to accelerate success. Learn creative strategies and actionable tactics you can apply right away as AI capabilities advan ...
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Welcome to the Relentless Customer Leader Podcast – How Customer-Obsessed Leaders Win. This is a podcast that will ignite your passion for delivering experiences that leave your customers craving for more. In each episode, we'll dive into the minds of visionary leaders and trailblazing companies who have made customer experience their sacred mission. Prepare to be inspired as we unpack the game-changing strategies, unconventional thinking, and real-world stories of customer-centric transform ...
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Customer Success Career Coach
Carly Agar | Career and Job Interview Tips for Customer Success Managers
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Customer Success Career Coach is the must-listen podcast for current and aspiring Customer Success pros. Join us as we spill the secret strategies and tips for building your Customer Success career. This isn't your typical snooze-fest – we're diving deep into the world of Customer Success careers. Whether you're starting from scratch (hey career transitioners!) or eyeing that next big promotion, we've got the playbook for you. I'm Carly Agar, your trusty 10+ year CS veteran and award-winning ...
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In the creative world, passion and talent are essential. But understanding the business side is fundamental for sustained success. "From Creative Passion To Profit" bridges the gap between creativity and commerce, providing you with the tools to manage your finances, develop marketing strategies, and grow your entrepreneurial mindset. By focusing on practical financial and business advice, specifically for individual artists and creatives, this podcast will provide valuable and focused suppo ...
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There’s nothing worse than losing customers to independent garages and quick lubes after the OEM warranty expires – which happens 70% of the time! As a car dealership, your #1 goal is keeping customers — and to do that, you need quality employees, an optimized service department, and benefits that matter to your customers. Imagine transforming your service department into a powerhouse of customer retention and satisfaction. Picture a dealership where your team is motivated, your customers ar ...
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Kipp Bodnar (HubSpot’s CMO) and Kieran Flanagan (Hubspot's SVP of Marketing), lead you down the rabbit hole of marketing trends, growth tactics and innovation. On the way you’ll pick up undiscovered strategies to give you that slight edge for success. These are not your typical twitter thread regurgitated marketing tactics that everyone is doing. These are new methods, with unfiltered examination of successful fresh ideas.
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Behind the scenes with today's top business leaders to understand how they are digitally transforming their company: Which technology tools they're using, where they're seeing success, biggest challenges, how they run their team, dealing with changing customer behaviour, top leadership and life/career lessons and more. Hosted by Danny Levy
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Welcome to Manufacturing Happy Hour, the podcast where we get real about the latest trends and technologies impacting modern manufacturers. Hosted by industry veteran Chris Luecke, each week, we interview makers, founders, and other manufacturing leaders that are at the top of their game and give you the tools, tactics, and strategies you need to take your career and your business to the next level. We go beyond the buzzwords and dissect real-life applications and success stories so that you ...
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Journey to Success: CX Conversations - Your Guide to Customer Experience and Success Whether you're just starting your career or a seasoned professional aiming to stay ahead of industry trends, Journey to Success: CX Conversations is your essential resource for everything related to Customer Experience (CX) and Customer Success (CS). Designed for individuals at every stage of their professional journey, our podcast provides a wealth of information and guidance to help you navigate the comple ...
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On 'Flushed with Success: Plumber Marketing Secrets Unplugged,' marketing guru and host Sid Taylor applies his two decades of expertise in digital marketing to empower plumbing business owners. This podcast is a go-to resource for those keen on enhancing their online footprint. From SEO to social media marketing and online reputation management, each episode provides actionable advice grounded in real-world experiences. Sid's engaging style demystifies complex marketing concepts, making them ...
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We help founders make something people want.
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Welcome to Syncing with ServiceNow, the podcast where we explore how ServiceNow’s powerful platform is transforming businesses and IT operations worldwide. Hosted by XenTegra, a trusted ServiceNow partner, we dive into the tools, innovations, and strategies that help organizations streamline workflows, boost productivity, and deliver exceptional customer experiences. Each episode brings you expert insights, real-world success stories, and actionable tips to unlock the full potential of Servi ...
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Are you ready for CX Unhinged? For building better experiences? Hosted by Bob Azman, this show digs into the trends, tools, and tactics that are transforming the way businesses connect with their customers. Get ready for thought-provoking interviews, expert advice, and the latest insights straight from the world of CX. Whether you're aiming to enhance your strategy or discover new ways to drive customer satisfaction, grab your notebook - Bob and his guests have got you covered. Make sure to ...
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The Entrepreneur School Podcast shares strategies and stories of being an entrepreneur, and what it takes to run a business while raising a family. Host Kelly Sinclair is determined to change the narrative of what success looks like. Success is subjective here. This is a space where we encourage you to follow your dreams, do the work and acknowledge the challenges along the way. It’s for: → The ambitious mother who wants to create a legacy for her kids. → The goal-oriented parent who values ...
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The Advertising Specialty Institute (ASI) is the largest media, marketing and education organization serving the promotional products industry, with a network of over 25,000 distributors and suppliers throughout North America. ASI leads the industry in technology solutions, providing cloud-based e-commerce, enterprise resource planning software (ERP) and customer relationship management software (CRM). ESP Web is the industry's leading tool for sourcing hundreds of thousands of products. A f ...
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Welcome to "Product Team Success: Real-World Career Advice for Product". I'm your host, Ross Webb, and I'm here to supercharge your journey, whether you're climbing the ladder to the C-suite or already leading from the top. Our content is your secret weapon - offering insights into business metrics, data-driven strategies, and stakeholder navigation, all tailored to propel you forward and keep you excelling in your role. We believe in 'productizing' yourself and your team, leading the charge ...
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Welcome to “The Customer Success Playbook,” a fresh podcast initiative spearheaded by Kevin Metzger and Roman Trebon. Immerse yourself with us in the dynamic realm of customer success, where we unravel the latest insights, inspirations, and wisdom from recognized leaders in the Customer Success domain. Our journey began with a simple yet profound belief: that meaningful conversations can significantly impact our professional trajectory. With this ethos, we’ve embarked on a mission to bring t ...
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Have you dreamt of firing your boss and starting a business of your own from home? This weekly show for the new online business owner provides information on marketing skills, tips and actionable strategies to start and grow your own home business. Learn sales training, customer support and online marketing , internet systems setup, free software and tools, empowerment strategies and success mindset techniques for the home business entrepreneur. Get your weekly dose of home business mentorsh ...
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Join Patty as she uses her ADHD-friendly lens to explore ways to create more ease for anyone impacted by ADHD. ADHD-Friendly exists to support individuals impacted by ADHD to tilt the playing field and THRIVE with ADHD. Patty shares ADHD-friendly products, services, tools, systems, books, and more- all focused on closing the gap between struggling and thriving!
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Welcome to the Business Superfans—the podcast show where real experts share real growth strategies to build a profitable, sustainable business. Hosted by Frederick Dudek (Freddy D)—bestselling author of Creating Business Superfans® and a global business growth strategist with 35+ years of experience—this podcast brings you candid conversations with experts in leadership, marketing, sales, customer experience, stakeholder engagement, finance, HR, SaaS, and AI innovation. Each episode delivers ...
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The Dealer Playbook is the top-rated podcast for automotive professionals who want to dominate the retail industry. Hosted by Michael Cirillo, this show delivers expert interviews, proven strategies, and actionable insights to help you sell more cars, lead stronger teams, and grow thriving dealerships. Whether you work in sales, service, F&I, marketing, or management, you’ll gain the tools and confidence to excel in a rapidly evolving market. Join thousands of listeners every week who trust ...
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Where Shift Happens! Transforming the way small businesses think, plan, and grow. Welcome to the Strategy Shift podcast, brought to you by The Small Business Owners Roundtable. This podcast is dedicated to redefining how small businesses achieve success. In each episode, industry experts provide actionable insights and practical advice to help you pivot your strategy, streamline operations, and unlock new growth opportunities. From marketing and leadership to innovation and sales, the Strate ...
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Pricing is the most powerful—and underused—tool in your business. Done well, it helps you grow revenue, reach your goals, and build a sustainably profitable business. Done poorly? It quietly sabotages your success from behind the scenes.This podcast is here to change that. Live with The Pricing Lady is your go-to show for making smarter pricing decisions with more clarity and confidence. We talk strategy, mindset, and value—so you can stop second-guessing your prices and start owning them. T ...
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If you're a CEO, executive, or organizational leader looking for real-world strategies to drive sustainable growth, boost workforce performance, and lead with confidence in a time of constant change — this podcast is for you. Each episode delivers high-impact, actionable insights drawn from the deep research behind Nicholas Webb’s multiple #1 bestselling books, and from his hands-on experience advising some of the most respected brands in the world. In just 8 to 14 minutes, you’ll walk away ...
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Do you want actionable advice from the best and brightest eCommerce & D2C professionals? Customers Who Click presents D2C eCommerce specific advice to keep your customers clicking. In each episode, you’ll learn from experts sharing tools, success stories and insights on how to grow your eCommerce business. Will Laurenson interviews marketing leaders, from companies such as Fiverr, Virgin Pure, and Jellyfish Group, to help you understand the complete customer journey, their expectations and w ...
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ChatGPT Masterclass - AI Skills for Business Success ❔ Struggling to figure out how to use ChatGPT effectively for your business? ❔ Wasting time on repetitive tasks that AI could automate in seconds? ❔ Want a structured, step-by-step way to master AI and 10x your productivity? ✅ You’re in the right place. ChatGPT Masterclass AI Skills for Business Success is a structured, step-by-step guide to mastering AI for business—without fluff, confusion, or wasted time. This is not just another AI pod ...
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In a world where technology intertwines with every aspect of our lives, how do industry experts and leaders plan to navigate forward? Explore bold moves and strategies for success amid constant disruption. Learn the ideas, behaviors, tools, and trends they'll leave behind, and those they'll carry forward to shape the future of work, life, and leadership. With 18 years in operation, SmartOSC is an award-winning digital commerce agency of 1,000+ experts, across seven countries including Vietna ...
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Welcome to Why That Worked – Presented by StoryBrand.ai. Have you ever wondered why some brands, trends, or products become massive successes while others fade away? That’s exactly what this podcast explores. Hosted by Donald Miller, creator of the StoryBrand Framework, and co-hosted by Kyle Reed, each episode dives into the strategies behind the world’s biggest wins, breaking them down into clear, actionable insights you can use to create your own success. Discover how to craft clear and ef ...
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Step into the future of retail with ACCEO Retail Solutions—home to cutting-edge POS systems like Smart Vendor, Logivision, and Retail-1. Discover how businesses of all sizes are revolutionizing their operations by enhancing inventory accuracy, building lasting customer loyalty, and embracing seamless omnichannel retail strategies. In each episode, industry leaders and ACCEO experts share real-world success stories, practical insights, and expert tips that empower retailers to thrive in today ...
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"Welcome to 'CX in The Wild,' where exploration meets innovation in the world of Customer Experience. Hosted by Dennis Wakabayashi, The Global Voice of CX, this captivating podcast journeys to the heart of the industry, often on location, to converse with the leaders and visionaries who are shaping the future of CX across various sectors worldwide. Join Dennis as he uncovers the strategies, insights, and passions that drive these trailblazers, diving deep into their experiences, successes, a ...
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Are you ready to Lead With Your Brand™ to your next career breakthrough Welcome to the podcast that showcases exceptional career success stories through personal brand journeys from entertainment, tech, media, and more. Each episode, Jayzen Patria explores how successful leaders rise above by having a super-premium brand that drives their career forward, and you’ll get plenty of inspiration and practical tools to help you lead with your brand everyday as you drive towards your next career br ...
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Customer onboarding in B2B SaaS is changing fast, but the resources for onboarding teams? Not so much. That's why we're kicking off Onboarding Therapy, a podcast that tackles the real challenges onboarding teams face every day.
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The best show about New Zealanders doing business in Japan, bringing The Land of the Long White Cloud to The Land of the Rising Sun How do you build a brand in Japan and nurture a loyal customer base? What do you need to have in your tool belt if you are thinking of coming to Japan to launch a business here? Japan is often considered to be in the "too hard" basket but we are here to open up the black box of doing business in Japan. We will share stories from successful Kiwis selling their pr ...
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What if I told you that the difference between struggling and thriving in the restaurant industry is just one conversation away? I’m Josh Kopel, a Michelin-awarded restaurateur who’s spent decades building blockbuster brands across every tier of dining. I know the challenges you’re facing—because I’ve been there. That’s why I created FULL COMP. Every week, I go one-on-one with the smartest minds in the game—restaurateurs, chefs, and industry insiders who’ve cracked the code. Together, we unp ...
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Fundingo Insights: Navigating Loan Management Software and Financial Innovation
BrandBoostPlus
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Fundingo Insights is your essential guide to the evolving landscape of loan management software, business lending, and financial technology. Each episode delves into the latest trends, tools, and strategies shaping the industry, offering valuable insights for lenders, financial professionals, and business leaders. From in-depth discussions on loan management solutions to interviews with fintech innovators, we provide the knowledge you need to stay ahead in the competitive world of finance. J ...
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Hi, I’m Tiffany and this is The Balanced Life. A professional writer & business coach for over two decades, I’ve expanded to now sharing actionable advice to aspiring small business owners, guidance to writers, and help for parents with school age kids to help them make informed decisions and increase their chances of success while keeping life in Balance. This show delves into the mistakes and mindsets encountered on the road to balance and success. Through candid conversations and expert i ...
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Want to learn how our top PMs handle complex projects? Join Camila Peralta for an inside look at how Flowium's project managers approach their craft. This podcast gives you a front-row seat to the conversations that shape our work culture and methodology. Each episode reveals the strategies, tools, and mindsets that drive successful project outcomes. Tune in on the First Tuesday Monthly to master the art of project management—one conversation at a time. Your clients deserve excellence. This ...
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The Digital CX Podcast: Driving digital customer success and outcomes in the age of A.I.
Alex Turkovic
397
This podcast is for Customer Experience leaders and practitioners alike; focused on creating community and learning opportunities centered around the burgeoning world of Digital CX. Hosted by Alex Turkovic, each episode will feature real and in-depth interviews with fascinating people within and without the CS community. We'll cover a wide range of topics, all related to building and innovating your own digital CS practices. ...and of course generative AI will be discussed. If you enjoy the ...
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If you’re exhausted by traditional approaches to CX, impatient with the stunning lack of progress in the field, and done re-hashing the “best practices” that don’t change anything, you’ve found your podcast. Here’s what we know: Companies gain competitive advantage through exceptional customer experience, and customer insights are the best decision-making tool there is. But traditional CX approaches have run their course and it’s time for the next revolution in CX. Tune in every two weeks as ...
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The Jobtacular Podcast: Your Gateway to Remote Work Success Welcome to The Jobtacular Podcast, where remote work opportunities meet real career transformation. Hosted by the team behind Jobtacular.com, this show is your ultimate guide to navigating the world of work-from-home positions and building a thriving remote career. What You'll Discover: Remote Job Insights - Get the inside scoop on high-paying remote positions, from digital chat support roles earning $25-$35/hour to data processing ...
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On Unconventional Life, Jules Schroeder interviews successful Millennial entrepreneurs, artists, creatives, and thought leaders on how they earn their living in non traditional ways - each week in 20-30 minute interviews! Each of these individuals are at the top of their game in terms of revenue and reach in their respective industry, living life in the driver's seat beyond what is traditional or predictable. Unconventional Life was created for YOU, the Entrepreneur, Trailblazer, The Student ...
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Building a consistent customer success practice is something I believe differentiates a growing company from a thriving company and that customer advocacy isn't only about building attitudinal loyalty, it's about doing the right thing for your customer in order for them to meet or exceed their desired outcome. Hi, I'm Tom Connery. Talking Customer Success was created to promote the value of customer success within the enterprise and small business. Support this podcast: https://podcasters.sp ...
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Welcome to Builder Stories, the podcast where builders, remodelers, and contractors share their personal and business journeys. Come learn from the stories of successful entrepreneurs who share how they got started, how they found success, and the lessons learned along the way. Your host, Eric Fortenberry, has successfully built two businesses, one in software and one in construction. He is now the Founder and CEO of JobTread Software, a construction estimating and project management platfor ...
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Every day you have a choice. You can wake up and choose to give in to mediocrity and complacency, you can choose bad habits and poor choices, and you can do the bare minimum to get by and fly under the radar. Or you can choose to make today the day that sets you apart from the crowd, you can choose to start doing the right things, the things that will set you up for success. You can choose to create a life that is worth living, worth waking up to, and worth sharing with the world around you. ...
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The Uplifters Podcast is the 2023 Gold Signal Award Winner for Most Inspiring Podcast. This show is dedicated to celebrating the Uplifters. In each episode you’ll discover: -The deeply personal stories of courageous and inspiring women who have worked through challenges to create big, joyful lives -The way their blocks and barriers became tools for success -The powerful mindset techniques you can use to create your biggest life The research is clear: If we surround ourselves with people who ...
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Create a solid business as a musician by building an engaged fan base and tapping into multiple streams of income. Learn up-to-date music marketing tactics to grow income streams in 4 essential areas: recording music & releasing music, music performing & livestreaming, freelance opportunities for musicians (music teaching, session work for musicians, custom songwriting & more) and recurring revenue for musicians (fan support, Patreon, affiliate income for musicians and more). Join host Bree ...
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Authentic AI® for Entrepreneurs: Branding & Marketing With Chat GPT and AI Tools
Kinsey from Feel Good Social | Branding, Website, Marketing & Chat GPT Expert
569
Welcome to Authentic AI for Entrepreneurs, the ultimate podcast for down-to-earth entrepreneurs seeking to harness the power of AI technology without compromising authenticity and values. Join host Kinsey as she shares actionable tips and interviews AI creators and innovative entrepreneurs who are creatively using AI in their businesses. Discover how Chat GPT and AI can help you save time, boost productivity, and achieve greater success while staying true to yourself. From practical strategi ...
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In each episode of Unique Contributions, we bring you closer to some of the most interesting people from around our business working on industry-shaping issues that matter. We explore how they and we collectively as a business, create a positive impact on society through our knowledge, resources and skills. This is what we call our “unique contributions”. Join our host YS Chi, director of corporate affairs at RELX and Chairman of Elsevier, as he dives deep into conversations with some of his ...
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Real Personal Branding Podcast - Business Building for Keynote Speakers, Personal Brand, Personal Development, Coaches, Consultants, and Entrepreneurs
Lauren V Davis
785
The Real Personal Branding podcast is your behind-the-scenes look at how thought-leaders, speakers, authors, and coaches have built their businesses, elevated their personal brands, and created lives that truly make them happy. My name is Lauren V. Davis and I am not interested in the fluff, I want to know everything it took to get there. The highs and lows, the celebrations and the messy middle. which is why I believe in bringing you honest conversations with the people I interview and the ...
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Ep435:The Proven Method to Resolving Conflict
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Doug Noll is a lawyer-turned-peacemaker, award-winning author, and internationally recognized expert in conflict resolution. After a 22-year career as a successful civil trial lawyer, Doug walked away from a $10 million partnership to pursue peacemaking full-time. He earned a master’s degree in Peacemaking and Conflict Studies and went on to co-fou…
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Automating Weekly Strategy Updates with AI #S13E2
8:26
8:26
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This is Season 13, Episode 2 of the ChatGPT Masterclass: AI Skills for Business Success. In the last episode, we covered how to communicate an AI-powered strategy to your team. But a strategy is not just about communication—it requires consistent updates and execution tracking. Today’s episode is about how to automate weekly strategy updates with A…
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Episode 29: Tech Tools of Tomorrow: Innovative Software Solutions Every Plumbing Business Should Consider
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In Episode 29 of "Flushed with Success: Plumber Marketing Secrets Unplugged," we dive into the tech tools revolutionizing the plumbing industry. Discover innovative software solutions designed to streamline operations, enhance customer engagement, and boost your online presence. This episode showcases essential tools that can transform the way plum…
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#27: Bombas—The Shark Tank Pitch That Got Everything Right (And What Businesses Can Learn From It)
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When you’re pitching a product, every word matters. That’s why some Shark Tank entrepreneurs walk away with millions while others walk out empty-handed. The Bombas sock pitch not only got a deal, it sparked a billion-dollar brand. But what made it work? From “cardboard feel” to “seven substantial improvements,” the Bombas team used sticky soundbite…
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Customer Success Playbook S3 E67 - Gayle Gorvett - AI Governance Essentials
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Send us a text Ready to navigate the complex world of AI governance without getting lost in legal jargon? This episode delivers a masterclass in building ethical AI frameworks that actually work for your business. Global tech lawyer and fractional general counsel Gayle Gorvett breaks down the essential guardrails every company needs before diving h…
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How to Communicate an AI-Powered Strategy to Your Team #S13E1
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This is Season 13, Episode 1 of the ChatGPT Masterclass: AI Skills for Business Success. In the last season, we focused on how to integrate AI into strategic planning and decision-making. But a strategy is only as good as its execution. The biggest challenge for many businesses is ensuring that every employee—from leadership to frontline staff—unde…
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Servant Leadership at Scale: Building a Franchise Empire Where Customers Come Second a conversation with Jim Penman
1:03:49
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Summary In this conversation, Dr. Chris L. Brown speaks with Jim Penman, the founder of Jim's Mowing, about his journey from academia to entrepreneurship. Jim shares insights into his early academic pursuits, the evolution of his business, and the core values that drive his franchise model. He emphasizes the importance of customer service, franchis…
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Unlocking High Performance: Jaime Raul Zepeda on Workplace Engagement
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Episode 117 Unlocking High Performance: Jaime Raul Zepeda on Workplace Engagement Frederick Dudek (Freddy D) Copyright 2025 Prosperous Ventures, LLC We're diving into the world of workplace culture with Jaime Raul Zepeda, a true expert who's all about transforming the way we experience work. Jaime's been in the game for over 15 years, helping more …
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Implementing AI Strategy Across All Business Levels (Season 13 Introduction) #S13E0
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Welcome to Season 13 of the ChatGPT Masterclass: AI Skills for Business Success. In this season, we focus on turning AI-driven strategy into real execution across every level of your business. Having a strategy is one thing—ensuring it gets implemented effectively is another. AI can help align teams, track performance, automate updates, and keep th…
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Bringing It All Together – Running a Fully AI-Integrated Strategy Process #S12E10
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This is Season 12, Episode 10 of the ChatGPT Masterclass: AI Skills for Business Success. In the last episode, we explored how to track and adjust your business strategy with AI-driven insights. Today, we’re bringing everything together—running a fully AI-integrated strategy process. AI is not just a tool for automation—it can be a continuous assis…
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Forget Loyalty—Build Fandom: Chris Smith on Growing Zunzibar with Simplicity, Purpose, and Relationships
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Forget the loyalty programs and outdated marketing tricks. Chris Smith, CEO of Zunzibar, has a different approach—one that turns customers into fans, simplifies operations, and scales with soul. From flipping burgers in college to building a franchise model with a clear mission, Chris shares how focusing on simplicity, relationships, and purpose ha…
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Quick Win – The Fastest Way to Reduce Stress at Work
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Your team isn’t overworked — they’re overwhelmed. 44% of employees say they feel stressed. But here’s the fix: stress drops fast when expectations are clear and communication is strong. Ask your team one simple question this week: “What’s your number one priority?” Then support them in it. Clarity creates capacity. How are you making sure every per…
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244: Automate LIVE 2025: Warehousing Innovations, AI at the Edge, and Interoperability
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“The hardest part of robotics isn't actually doing robotics. It's providing a solution that solves a real customer problem.” Melonee Wise’s quote from this episode is a good summary of what we talk about in this episode – practical, real-world applications of the technology we see hyped. Robotics, AMRs, humanoid robots, automation, AI – all of thes…
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It is time to get the equipment needed and write your first script review of what steps to take for your first podcast. Go to http://jgtips.com/lets to get “7 ways to be visible” and other checklists and tips.
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François Chollet: The ARC Prize & How We Get to AGI
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François Chollet on June 16, 2025 at AI Startup School in San Francisco. François Chollet is a leading voice in AI. He's the creator of the Keras library, author of Deep Learning with Python, and the founder of the ARC Prize, a global competition aimed at measuring true general intelligence. He's spent years thinking deeply about what intelligence …
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Tracking and Adjusting Your Business Strategy with AI #S12E9
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This is Season 12, Episode 9 of the ChatGPT Masterclass: AI Skills for Business Success. In the last episode, we explored how to align your leadership team with strategy without extra meetings by using AI to automate strategy updates and decision summaries. Today, we’re taking the next step—tracking and adjusting your business strategy with AI-driv…
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Office Hours: Serving This Guest Will Scale Your Restaurant
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I’m Josh Kopel, a Michelin-awarded restaurateur and the creator of the Restaurant Scaling System. I’ve spent decades in the industry, building, scaling, and coaching restaurants to become more profitable and sustainable. On this show, I cut through the noise to give you real, actionable strategies that help independent restaurant owners run smarter…
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Ep. 667 - The New Rules of SEO for Car Dealers in 2025, with Colin Carrasquillo
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In this episode, my guest is Colin Carrasquillo, Digital Marketing Manager at Nielsen Auto Group. We’re diving into some of the real challenges and solutions that most dealers are thinking about but rarely talk about out loud. We talk about what it actually looks like to get your vendor partners working together instead of pulling in different dire…
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Building Your Abundance Mindset: What's in Your Luggage with Karisma Jay
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Episode 117 Episode Description Host Aransas Savas sits down with multihyphenate artist Karisma Jay to explore how to build an abundance mindset even when resources feel scarce. Karisma, a Broadway performer, filmmaker, educator, and founder of Abundance Academy, shares her powerful reframe from asking "What don't I have?" to "What's in my luggage …
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Customer Success Playbook Podcast S3 E66 - Jake McKee - AI Experience Design
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Send us a text The final episode of this transformative series tackles the ultimate challenge: scaling AI experiences without sacrificing empathy. Jake McKee reveals why most companies approach AI transformation backwards—focusing on tools instead of relationships, replacement instead of enhancement. This customer success playbook episode demonstra…
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Rethink What Your Money Can Do: The Business of Change Brands with Chris Baker
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What if rethinking your shopping list could change the world? In this episode of The Forward Podcast: Rethink, we’re joined by @ChrisBaker, award-winning strategist, social entrepreneur, and author of Obsolete: How Change Brands Are Changing the World. Chris is the driving force behind: 🧻 Serious Tissues – tackling deforestation with recycled, plas…
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Building E-Commerce in a Traditionally Offline Industry
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If you're in ecommerce download your free podcast bonuses. - Follow Jeff Clemens on LinkedIn - Follow Will Laurenson on LinkedIn - Check out Grand Appliance - Check out Customers Who Click Check out our 5 most downloaded episodes: 1. Balancing Acquisition and Retention in Ecommerce 2. Quick Product Validation and Flexibility: The Advantages of Owni…
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Voice AI and the Future of Customer Engagement with 3CLogic
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In this milestone 50th episode of Syncing with ServiceNow, host Andy Whiteside and co-host Fred Reynolds are joined by Guillaume Seynhaeve (G) from 3CLogic to explore how Voice AI is transforming customer service and the contact center experience. They discuss 3CLogic’s Voice AI Hub, its deep integration with ServiceNow, and how enterprises can str…
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Using AI to Align Your Leadership Team with Strategy (Without Extra Meetings) #S12E8
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This is Season 12, Episode 8 of the ChatGPT Masterclass: AI Skills for Business Success. In the last episode, we explored how to track and adjust your business strategy using AI-driven monitoring and analytics. Today, we’re taking it further—using AI to align your leadership team with strategy without extra meetings. A common challenge in business …
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Dr. Laura Gallaher: Why Embracing Stress as a Choice CHANGES Everything
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⚡️FREE RESOURCE: 𝘞𝘩𝘢𝘵'𝘴 𝘞𝘳𝘰𝘯𝘨 𝘸𝘪𝘵𝘩 𝘠𝘰𝘶𝘳 𝘓𝘦𝘢𝘥𝘦𝘳𝘴𝘩𝘪𝘱? ➡︎ https://adamcontos.com/myleadership Want weekly leadership content? Go here ➡︎ https://adamcontos.com In this powerful episode of Start With a Win, Adam Contos sits down with organizational psychologist Dr. Laura Gallaher to uncover the surprising root of leadership stress and how radical self-…
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What do the most successful remodelers do differently? How do smaller companies break through growth ceilings and become industry leaders? Mark Richardson has spent his career helping contractors make that leap. As the former President of Case Design Remodeling, an author, and a trusted advisor to the industry’s top companies, he shares what it rea…
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75. Customer Success QBRs: Why Customers Ignore Your Meeting Requests (And How to Fix It)
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Are your customers ghosting your QBR invites? Let’s be real… every CSM has faced the dreaded silence or worse, the wrong people showing up. But here’s the ugly truth leadership never told you. It’s not your QBR’s timing, your agenda, or your follow-ups. It’s that your meetings are about you, not your customer. In this episode, I break down the sing…
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We have crossed over the mid-way point of 2025! In this episode Patty will check in on her 25 in 2025 goals and share ways to stay or get back on track! PLUS: Hear this week’s pick for Book of the Week! Create an ADHD-Friendly Personal Owner’s Manual (POM) eBook is now available in the ADHD-Friendly shop for only $19.99: https://www.adhdfriendly.co…
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Stop Being Human Middleware: How AI Transforms Go-to-Market Success
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Too often, product managers work as human middleware between tools, teams, and market intelligence. Life is short—you need to get your time back. In this episode, Ross Webb (former Principal PM at Amazon and Just Eat, who took products from 0 to £50M+ revenue) explores how AI agents are transforming go-to-market success by automating research, comp…
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Promo Insiders: Totes, Tumblers, Tiny Turtles & Other Swag Gen Z Loves
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Olivia Borgula, a student at the University of Maryland and current intern with ASI Media, talks about promo-heavy events she’s attended lately and gives the inside scoop on what giveaways are popular on and off campus.By ASI
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Send us a text In this episode of CX in the Wild, we sit down with Raj Sivasubramanian, Vice President at QuestionPro and one of the boldest thinkers in customer experience today. QuestionPro has been with us from the early days, innovative, collaborative, and courageous enough to support this global journey as we explore the real stories shaping m…
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Why Your Clients Will Love the Washed Collection by BELLA+CANVAS
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Help your clients tell their brand story with unique styles that are iconic from the start. We’re talking about the new Washed Collection from BELLA+CANVAS (asi/39590). In today’s podcast, we’re joined by Cassie Stanczyk, Sr. Director of Sales at BELLA+CANVAS. We’ll discuss everything you need to know to sell the most premium garment dye collection…
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Fei-Fei Li: Spatial Intelligence is the Next Frontier in AI
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A fireside with Dr. Fei-Fei Li on June 16, 2025 at AI Startup School in San Francisco.Dr. Fei-Fei Li is often called the godmother of AI—and for good reason. Before the world had AI as we know it, she was helping build the foundation.In this fireside, she recounts the creation of ImageNet, a project that helped ignite the deep learning revolution b…
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CX and Voice of the Customer with guest Donna Martino
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1 4 CX and Voice of the Customer with guest Donna Martino In this episode.... we sit down with industry veteran Donna Martino to explore the evolving world of Customer Experience (CX). With a career spanning roles in customer operations, enablement, cybersecurity, and leadership, Donna brings a wealth of insight into how keeping the customer at the…
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We revisited a powerful conversation with David Edelman—a seasoned expert in marketing, executive leadership, and digital innovation, with experience at BCG, Digitas, McKinsey, and Aetna. David broke down how customer experience has evolved into the key differentiator for brands, especially as products and services become more commoditized. He expl…
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Turning AI Insights into a Concrete Business Plan #S12E7
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This is Season 12, Episode 7 of the ChatGPT Masterclass: AI Skills for Business Success. In the last episode, we explored how AI can simulate business decisions and assess risks. Today, we’re taking the next step—turning AI-generated insights into a structured, actionable business plan. Many businesses use AI to analyze data, but the challenge is t…
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Why Most Training Fails: Cassie Miller on Building 19 Brands That Retain Top Talent
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Most restaurants throw new hires into the fire and hope they stick. Cassie Miller, VP of Training at Craveworthy Brands, has built a system that keeps them thriving. In this episode, she reveals why generic training is a recipe for churn, how to build real accountability into your culture, and the simple systems that scaled Craveworthy to 19 brands…
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Inside The Strategy Blueprint: Lessons From 30+ Years Building Iconic Brands with Angelo Ponzi
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Episode 116 Inside The Strategy Blueprint: Lessons From 30+ Years Building Iconic Brands with Angelo Ponzi Frederick Dudek (Freddy D) Copyright 2025 Prosperous Ventures, LLC Angelo Ponzi joins us to delve deep into the essentials of brand strategy and the significance of understanding your market. He emphasizes the importance of stepping back to wo…
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243: Inside Automate 2025: Robotics, Automation Trends, and Expert Insights from Automate LIVE
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Welcome to Part 1 of our two-part Automate 2025 recap series. In this episode, we dive into current trends in automation and robotics, including cobots, open operating systems, and more. The interviews were recorded as part of A3's Automate LIVE series of interviews and include insights from the following industry leaders: Jerry Perez, FANUC Americ…
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5 Low-Lift Visibility Moves That Don’t Even Feel Like Marketing
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Welcome to the kickoff of the Summer Strategy Snack Series! These bite-sized solo episodes are designed to help you stay visible without burning out or touching your Instagram app all summer long (if you don’t want to). And this first one? It’s packed with 5 visibility strategies that don’t require a single piece of content. Yep, you heard that rig…
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It's Time To Start Booking Holiday Gigs: Christmas In July Part 1
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Become more profitable in just 5 minutes per week with the Profitable Musician Newsletter. Sign up at http://profitablemusician.com/join
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Do Community Interest Companies Pay Tax? Here’s the Truth
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Running a Community Interest Company (CIC) is all about making a difference — but that doesn’t mean you get to skip the taxman. Many social enterprises are surprised to learn they’re still subject to corporation tax, VAT, PAYE, and other reporting rules. In this episode: “Community Interest Companies and Tax: What You Need to Know” We break down th…
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Ep. 340 Did you know that for every 18 pages Google scrapes from content publishers today, they now send back just one visit—down from two pages per visit a decade ago? Kieran dives into the “great content collapse” and what the changing landscape of AI-powered search means for the future of marketing and growth. Learn more on how Google and OpenAI…
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Retention vs Acquisition: What Brands Are Still Getting Wrong
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If you're in ecommerce download your free podcast bonuses. - Follow Feras Khouri on LinkedIn - Follow Will Laurenson on LinkedIn - Check out New Standard Co. - Check out Customers Who Click Check out our 5 most downloaded episodes: 1. Balancing Acquisition and Retention in Ecommerce 2. Quick Product Validation and Flexibility: The Advantages of Own…
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AI, Culture, and the Future of Customer Experience: A Conversation with Murli Buluswar of Citi
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In this episode of CX Iconoclast, OCX Cognition CEO Richard Owen sits down with Murli Buluswar, Head of Analytics at Citi’s U.S. Personal Bank, to explore how AI is reshaping customer insight and experience at enterprise scale. Murli shares his journey from early interest in behavioral science and analytics to leading cutting-edge initiatives that …
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AI for Simulating Business Decisions and Risk Analysis #S12E6
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This is Season 12, Episode 6 of the ChatGPT Masterclass: AI Skills for Business Success. In the last episode, we explored how AI can simulate business decisions and perform risk analysis to help you make smarter choices. Today, we’re taking the next step—turning AI insights into a concrete business plan. Many businesses gather valuable insights fro…
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