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DTC Podcast

DTC Newsletter and Podcast

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Weekly discussions between disruptive direct to consumer ecommerce brands and our amazing team about marketing, funnels, and everything scaling related. Subscribe to our newsletter for highlights and step by step tactical insights 👉🏻 📦 directtoconsumer.co
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Welcome to eCommerce Fastlane: Shopify Growth Strategies—Where AI Efficiency Meets Human Connection. I’m Steve Hutt, your experienced guide and host, here to help you unlock real, sustainable growth for your Shopify store by blending the best of automation with the power of authentic customer relationships. Since 2016, eCommerce Fastlane has been the weekly pit-stop for ambitious DTC founders and marketers. With over 1.5 million downloads and 400+ episodes, this show is your trusted resource ...
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FF&A presents The Growth FMCG CEO Podcast, where Frederic Fernandez interviews, for 90 minutes, the most successful and aspirational CEOs in the FMCG industry. If FMCG CEOs often speak publicly (quarterly earning calls, investors conferences, interviews in the media), their interventions are often short and very focused on the immediate news of their companies. However, these interviews are a unique opportunity to gain both a detailed and wider perspective of: • The person behind the functio ...
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Subscribe to DTC Newsletter - https://dtcnews.link/signup In this Bonus episode of the DTC Podcast, we welcome back Yash Chavan, Founder & CEO of SARAL, the platform helping DTC brands turn influencer marketing into a structured, scalable growth engine. If your current strategy feels like influencer roulette, this episode offers a smarter way. 🔗 Tr…
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Today's episode pulls back the curtain on one of the highest ROI strategies for Shopify brands: AI-powered SEO and organic growth. If you're watching 98% of your paid traffic slip away before converting while acquisition costs keep climbing, this episode is your wake-up call. We're diving into the new playbook for driving organic reach that actuall…
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Subscribe to DTC Newsletter - https://dtcnews.link/signup In this episode of the DTC Podcast, we sit down with Ash Melwani, co-founder and CMO of Obvi, to unpack how the brand rebuilt its Meta ad infrastructure after being flagged under Meta’s health and wellness restrictions—crippling performance overnight. Ash shares how Obvi reversed the damage,…
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Subscribe to DTC Newsletter - https://dtcnews.link/signup If Google Ads tells you 90% of your conversions are from new customers—you’re probably being misled. In this episode, Eric sits down with Pilothouse’s Dougie, who exposes one of the biggest attribution errors in digital marketing: Google’s cookie‑based misreporting that makes you believe you…
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Today, we're diving into one of the most powerful—yet often misunderstood—strategies for Shopify brands: micro-influencer marketing. If you're tired of celebrity endorsements that feel inauthentic and paid ads with questionable ROI, this episode is for you. We're exploring how authentic voices, strategic product seeding, and user-generated content …
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Subscribe to DTC Newsletter - https://dtcnews.link/signup Katherine Sakovich, CMO at Mira, shares how Mira scaled from chaos to a multi‑product hormonal health platform via community-led, educative marketing. Highlights explore positioning tactics, messaging for sensitive journeys, product‑marketing integration, and the evolving role of AI. Key Mom…
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Subscribe to DTC Newsletter - https://dtcnews.link/signup DTC professionals: discover why Amazon demands a unique strategy, not a copy‑paste from your DTC playbook. In this episode with Pilothouse Amazon Brain Trust, Rob & Clifford unpack: Why treating Amazon as “free traffic” undermines growth Best practices in listing creative, SEO, and media seg…
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Today, we're shining a light on an invisible profit killer lurking in many Shopify stores: technical debt. It's the hidden drag on your growth, silently creeping in as you layer on apps, experiment with new tech, and expand your team—until suddenly, you're slowed by complexity, site issues, and mounting customer headaches. My guest today is Paolo V…
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Subscribe to DTC Newsletter - https://dtcnews.link/signup Yuki Kinoshita returns to the DTC Podcast with an inside look at how Plufl turned viral buzz into sustainable growth. Since his first appearance, the brand has passed $4M in sales, added new SKUs like the Hugl cooling pillow, and faced a near-$8M retail setback due to sudden U.S. tariffs. In…
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Subscribe to DTC Newsletter - https://dtcnews.link/signup This episode dives deep into how Pilothouse treats content (video/still/UGC/EGC) as the primary growth lever entering Q4. They share frameworks for sourcing, testing, and iterating content to keep a creative pipeline fresh, attention‑grabbing, and funnel‑optimized. Why it matters to marketer…
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Subscribe to DTC Newsletter - https://dtcnews.link/signup In this bonus episode of the DTC Podcast, we reconnect with Liam Millward, Co-Founder & CEO of Instant, the retention marketing platform helping top e‑commerce brands turn anonymous traffic into incremental revenue. Instant installs in minutes, identifies up to 40% of previously unknown visi…
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Welcome back to eCommerce Fastlane! Here's a painful reality that's quietly killing Shopify brands: you're spending thousands driving traffic to your store, but 98% of those visitors are complete ghosts. They browse, they leave, and you have zero way to bring them back—while your competitors who've cracked visitor identification are building massiv…
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Subscribe to DTC Newsletter - https://dtcnews.link/signup In this episode of the DTC Podcast, we speak with Marnie Rabinovitch, founder of Thigh Society, the size-inclusive brand known for anti-chafe slip shorts. Marnie shares the origin story behind the product: a personal, frustrating experience with thigh chafe that sparked her to create somethi…
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Subscribe to DTC Newsletter - https://dtcnews.link/signup In this week's AKNF DTC Podcast discover how Pilothouse’s TikTok Shop division empowers DTC brands to build self-sustaining commerce systems on TikTok. With Senior Account Manager Debbie, we unpack: 🎯 GMV Max ads — TikTok’s new all-in-one ad format requiring strong creative engines 🤝 Affilia…
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Subscribe to DTC Newsletter - https://dtcnews.link/signup In this episode of the DTC Podcast, we dive into the results of a survey of over 600 DTC brand operators, conducted in partnership with Keen Decision Systems. With Q4 2025 shaped by shifting tariffs, tight margins, and uncertain demand, we speak with Justin Jefferson, VP of Strategy & Insigh…
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Welcome back to eCommerce Fastlane! Here's a story that might sound familiar: you're spending $10,000+ a month on ads, traffic looks solid, but somehow you're barely breaking even. Sound familiar? The hard truth is that most Shopify merchants don't realize they have a revenue leak problem. While you're obsessing over getting more traffic, your stor…
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Subscribe to DTC Newsletter - https://dtcnews.link/signup Welcome to the DTC Podcast with Sarah Hoffman of Maker Wine — a deep dive into how Maker is rewriting the rules for wine. We cover: ✅ Addressing canned-wine stigma with quality-first sourcing ✅ Virtual tastings as a viral DTC engine ✅ Omni-channel scaling from club to airlines ✅ Smart SEO an…
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Welcome back to eCommerce Fastlane! Today, we're tackling the hidden growth killer that's sabotaging even the best DTC brands—and most founders don't see it coming until it's too late. You know the story: you've nailed product-market fit, your marketing is humming, orders are pouring in... then everything falls apart. Split shipments eat your margi…
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Subscribe to DTC Newsletter - https://dtcnews.link/signup Today's AKNF DTC Podcast Episode features the first ever episode from our sister podcast Ad-Venturous with Avery Valerio. Make sure to subscribe to Avery's podcast here: https://creators.spotify.com/pod/profile/ad-venturous/episodes/EP-1-A-Peanut-Butter-Sandwich-Could-Always-Lead-to-Disaster…
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Welcome back to eCommerce Fastlane! Today, we're diving deep into the evolving world of eCommerce SEO—and trust me, the game has completely changed in 2025. Joining me is Jeff Oxford, founder and CEO of 180 Marketing, an eCommerce SEO agency that's delivered an average ROI of 874% across their client base. Jeff isn't just talking theory—he's manage…
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To Subscribe to DTC Newsletter - https://dtcnews.link/signup In this episode of the Pilothouse DTC Podcast, Laura Thompson & Connie Lo share how they built Three Ships Beauty from a condo‑kitchen startup to scaling to 8 figure omnichannel success. They discuss: 🚀 Defining natural vs. clean beauty: How transparency earned consumer trust 💡 Retail pla…
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Subscribe to DTC Newsletter - https://dtcnews.link/signup In this no-fluff edition of All Killer No Filler, Jordan Gordon lays out the retention blueprint based on four fundamental customer cohort types. Whether you're selling one-time purchases or building a subscription empire, this episode helps you build the right post-purchase flows, campaign …
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Subscribe to DTC Newsletter - https://dtcnews.link/signup Hello and welcome to the DTC Podcast with Eric Dyck. Today, we’re joined by Jason Prowd of AMP / Lifetimely to dive into how DTC brands can move from data paralysis to strategic action. Jason shares how cohort analysis, optimized subscription offers, and behavioral triggers unlock new revenu…
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Welcome back to eCommerce Fastlane! Today, we’re spotlighting a marketing channel that’s quietly dominating Europe, Australia, and beyond—but is still underused in North America: WhatsApp marketing. While most Shopify brands are stuck battling expensive Facebook ads and crowded email inboxes, a new frontier is emerging that offers 80–90% open rates…
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Subscribe to DTC Newsletter - https://dtcnews.link/signup In this episode of the DTC Podcast: We dive into how Adam Miller, founder of Revel Bikes, re-acquired his high-end DTC bike business after a private equity sale, a bankruptcy, and a founderless shutdown. Key moments organizational leaders and DTC entrepreneurs will learn: How founder control…
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Subscribe to DTC Newsletter - https://dtcnews.link/signup In this episode of the DTC Podcast, Eric Dyck sits down with Pilothouse’s Amazon strategists, Rob & Clifford, to unpack why the shift to a four‑day Prime Day demands new levels of agility, budget strategy, and channel investment. They dive into: ✅ Why a four‑day Prime Day is a marathon vs sp…
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Welcome back to eCommerce Fastlane! A fundamental shift is underway in how customers discover and purchase products, and most Shopify merchants are unaware of it. The days of relying solely on Google search are numbered as consumers increasingly turn to AI assistants like ChatGPT, Gemini, and Perplexity for buying advice. But here’s the problem: 80…
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Subscribe to DTC Newsletter - https://dtcnews.link/signup In this episode, Trung Pham, founder of RYSE, shares how he turned paid ad funnels — usually used to drive DTC sales — into a reliable growth engine for equity crowdfunding, raising over $10 million to fuel smart-home hardware innovation. Join Ryse's Round! https://invest.helloryse.com/ 🎯 Wh…
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Subscribe to DTC Newsletter - https://dtcnews.link/signup In this episode of the DTC Podcast, Eric Dyck hosts Taylor Cain and Jacob from Pilothouse Meta Brain Trust to unpack how high-volume DTC brands test creative at scale on Meta. Learn their hybrid approach using ABO for insight discovery and Advantage Plus/CBO for scaling winners—while keeping…
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Welcome back to eCommerce Fastlane! If you’re running a Shopify store, you know the pain of email overload, endless internal threads, and the chaos that comes with managing customer conversations across multiple channels. Today, we’re tackling “inbox chaos” head-on with a tool designed to unify your team’s communication, streamline support, and bri…
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Subscribe to DTC Newsletter - https://dtcnews.link/signup In this episode of DTC Podcast, Adam Miller, founder of Revel Bikes, shares how he bootstrapped a premium mountain bike brand — solving product complexity, managing cash constraints, and scaling to global distribution with only minimal paid marketing. Why it matters: Bootstrapping high-cost …
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Subscribe to DTC Newsletter - https://dtcnews.link/signup In this episode of All Killer, No Filler DTC Podcast, host Eric Dyck talks with Pilothouse’s Technical Manager Richard about the expanding impact of California’s CCPA/CPRA and evolving privacy laws across North America. Key moments to listen for: CCPA/CPRA 101 & penalties – Up to $7.5K per v…
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Welcome back to eCommerce Fastlane! Today, we’re diving into the world of challenger brands and what it really takes to break into—and win—in a market dominated by legacy giants. If you’ve ever walked down the cleaning aisle, you know it’s ruled by “Big Clean”—massive CPG players with decades of brand equity. But what happens when a new player, pow…
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To Subscribe to DTC Newsletter - https://dtcnews.link/signup This episode dives deep into how a major global brand (Barilla) reimagined Back to Nature with a bold rebrand strategy anchored in nostalgia, joy, and simple ingredients. Hear why shifting from a plant‑based tagline to a "Better‑For‑You Remix of Classics" helped unlock broader consumer ap…
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To Subscribe to DTC Newsletter - https://dtcnews.link/signup In this episode, Braydon, Senior Content Manager at Pilothouse, dives into how he uses AI to streamline client calls, automate creative workflows, and reclaim time. Below are the standout tactical takeaways: 🔥 3× Creative Productivity: Use ChatGPT + DALL·E to reverse‑engineer competitor a…
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Welcome back to eCommerce Fastlane! I’m Steve Hutt, and today we’re diving into Shopify’s Summer Editions 2025—also known as the “Horizons” release. If you’re new to Editions, here’s the quick scoop: every six months, Shopify rolls out a huge batch of updates—this summer’s release features over 150 enhancements spanning the entire platform. It’s th…
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Subscribe to DTC Newsletter - https://dtcnews.link/signup Trevor Zacny from Shiti Coolers joins the DTC Podcast to share how he and his brothers transformed a napkin joke into a viral sticker business, and then into the world’s first party cooler brand. This episode dives deep into humor-led branding, event-based growth, and the transition from par…
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Subscribe to DTC Newsletter - https://dtcnews.link/signup How does a luxury cookware brand maintain a 40% repeat purchase rate? In this episode of The World’s Best Retention and Marketing Podcast, Christina Chonody, Senior Director of Marketing at Hestan, shares the high-performance tactics behind their content-led retention strategy. From culinary…
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Subscribe to DTC Newsletter - https://dtcnews.link/signup In this episode of the DTC Podcast, we’re joined by Garrick Tiplady, Global Head of SMB Group at Meta, and Yingying Kuang, Head of Ecommerce and Growth at Kitsch. They share practical insights into how AI tools are reshaping media buying—not replacing it, but making it more efficient and cre…
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Welcome back to eCommerce Fastlane! I'm Steve Hutt, and today we're diving into something that honestly blew my mind during our conversation. Picture this: 95 million active buyers actively searching for unique products, built-in traffic you don't have to pay for, and a platform where most successful sellers never touch ads. Sounds too good to be t…
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Subscribe to DTC Newsletter - https://dtcnews.link/signup Today we’re joined by Charlotte Trecartin, the founder of Char Charms, a brand creating customizable accessories for drinkware. Charlotte’s journey from handmade prototypes in her college dorm room to nationwide deals with Target and Dick’s Sporting Goods offers a masterclass in category cre…
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Subscribe to DTC Newsletter - https://dtcnews.link/signup In this episode of the DTC Podcast, host Eric Dyck welcomes Avery from Ad-venturous and Taylor Cain from Pilothouse to break down key takeaways from Mother’s Day campaigns and how they inform Q4 preparedness. 🎯 Key Topics Covered: Meta’s evolving ad ecosystem: Advantage+ Shopping is being re…
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Subscribe to DTC Newsletter - https://dtcnews.link/signup In this episode of the DTC Podcast, Eric interviews Alex Yancher, Co-founder & CEO of Passport, a leading global ecommerce provider powering end-to-end growth for fast-growing DTC brands. Alex breaks down the seismic shifts caused by recent tariff increases, how duty drawback programs work, …
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Welcome back to eCommerce Fastlane. I'm your host, Steve Hutt. Ever felt like negative Amazon reviews are sabotaging your hard-earned sales, or that your product listings are quietly losing ground without you even knowing? You're not alone. In today's landscape, managing your brand's reputation across both Shopify and Amazon is more critical—and mo…
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Subscribe to DTC Newsletter - https://dtcnews.link/signup In this episode, IQBAR founder Will Nitze shares his journey from burnout in the corporate world to launching a bar brand rooted in cognitive nutrition. He walks through the steps that took IQBAR from kitchen counter tests to Amazon bestseller and retail mainstay. What you’ll hear is less ab…
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Subscribe to DTC Newsletter - https://dtcnews.link/signup In this episode of the DTC Podcast, Eric Dyck sits down with Dougie and Adam from Pilothouse to talk about how to properly structure YouTube ad campaigns for long-term brand growth. Dougie and Adam share the evolved Pilothouse perspective on YouTube—not as a direct response platform, but as …
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Subscribe to DTC Newsletter - https://dtcnews.link/signup In this episode of the DTC Podcast, we sit down with Jeremy Foreshew from Talkable to explore how brands can leverage referral marketing to drive sustainable growth. Key Insights: The Decline of Traditional Advertising: Challenges with rising digital ad costs and the shift towards owned chan…
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Ever wondered how to truly bridge the gap between your Shopify store and your retail locations? Or maybe you’ve heard the term “clienteling” tossed around by big brands and wondered if it’s just for luxury retailers, or if it can actually move the needle for your business, too? If you’re looking to drive more foot traffic, boost repeat purchases, a…
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Subscribe to DTC Newsletter - https://dtcnews.link/signup In this episode of the DTC Podcast, we’re joined by Steve Schwartz, founder of Art of Tea. From starting with a backpack and a phone bill to serving Google HQ and the White House, Steve’s journey is rooted in deep product integrity and radical education. Listen in to discover how blending Ay…
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Subscribe to DTC Newsletter - https://dtcnews.link/signup In this episode of the DTC Podcast, host Eric Dyck sits down with Kyle Hitchcox, founding partner at Pilothouse, co-founder of the DTC Newsletter, and now a builder behind Warpdrive, a performance-driven CRO tool. This conversation is a masterclass in how content can power agency growth. Kyl…
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