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1 72: If You Want to Grow—Stop Fixing the Wrong Problem 16:32
Episode 290: One Step You Are Probably Not Doing with the Confirmation Phone Call – But Here are Reasons it Why It Might Not Work For You
Manage episode 419803438 series 2796924
I recently spoke at an in-person conference and while there I attended a session where an accounts payable practitioner revealed what they are doing when making the confirmation call that surprised other attendees – me included.
Keep Listening.
Check out my website www.debrarrichardson.com if you need help implementing authentication techniques, internal controls, and best practices to prevent fraudulent payments, regulatory fines or bad vendor data. Check out my new Vendor Process Training Center for 116+ hours of weekly live and on-demand training for the Vendor team.
Links mentioned in the podcast + other helpful resources:
- Authentication.Valdiation.Management™ (Free Authentication Section): 3 Step Vendor Setup & Maintenance Process Workshop
- Vendor Validation Reference List with Resources Links: www.debrarrichardson.com/vendor-validation-download (Get 25% Discount on the Global Vendor Registration Numbers)
- Vendor Process Training Center: https://training.debrarrichardson.com
- Free Live and On-Demand Webinars: https://debrarrichardson.com/webinars
- Vendor Master File Clean-Up: https://www.debrarrichardson.com/cleanup
- YouTube Channel: https://www.youtube.com/channel/UCqeoffeQu3pSXMV8fUIGNiw
- More Podcasts/Blogs/Webinars www.debrarrichardson.com
- More ideas? Email me at debra@debrarrichardson.com
- Music Credit: www.purple-planet.com
347 episodes
Manage episode 419803438 series 2796924
I recently spoke at an in-person conference and while there I attended a session where an accounts payable practitioner revealed what they are doing when making the confirmation call that surprised other attendees – me included.
Keep Listening.
Check out my website www.debrarrichardson.com if you need help implementing authentication techniques, internal controls, and best practices to prevent fraudulent payments, regulatory fines or bad vendor data. Check out my new Vendor Process Training Center for 116+ hours of weekly live and on-demand training for the Vendor team.
Links mentioned in the podcast + other helpful resources:
- Authentication.Valdiation.Management™ (Free Authentication Section): 3 Step Vendor Setup & Maintenance Process Workshop
- Vendor Validation Reference List with Resources Links: www.debrarrichardson.com/vendor-validation-download (Get 25% Discount on the Global Vendor Registration Numbers)
- Vendor Process Training Center: https://training.debrarrichardson.com
- Free Live and On-Demand Webinars: https://debrarrichardson.com/webinars
- Vendor Master File Clean-Up: https://www.debrarrichardson.com/cleanup
- YouTube Channel: https://www.youtube.com/channel/UCqeoffeQu3pSXMV8fUIGNiw
- More Podcasts/Blogs/Webinars www.debrarrichardson.com
- More ideas? Email me at debra@debrarrichardson.com
- Music Credit: www.purple-planet.com
347 episodes
All episodes
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1 Episode 347: Access Gone Wrong - 4 Times When Employees Exploited Their Access And Colluded With Fraudsters 21:25

1 Episode 346: A Big IRS Tax Reporting Change Effective For Tax Year 2026 That Can Help Your Team – But Don’t Forget About This 14:39

1 Episode 345: What The IRS Just Announced About The FIRE System 7:36

1 Episode 344: Another Fraudulent Payment After A BEC Scam Goes to Court – Who Won? 18:23

1 Episode 343: Bank Account Ownership Validation Issues > What About Vendors With Different Names? 29:30

1 Episode 342: Top 2 Reasons Vendors Reach Out to Me About You! 26:10

1 Episode 341: Why the Vendor Confirmation Call is Not A Silver Bullet to Avoid Payment Fraud 23:01

1 Episode 340: Part 2 with Troy Baker of the BBB: Is Your Company an SMB? You’re At Risk for Fraud and the Better Business Bureau’s Resources Can Help 29:06

1 Episode 339: The Better Business Bureau’s Troy Baker on How to Shield Your Business From Fraud Using BBB Resources 47:29

1 Episode 338: 3 Benefits When the Customer Master File is Also the Vendor Master File 20:58

1 Episode 337: April 2025 Changes to the 1099-MISC and 1099-NEC 16:26

1 Episode 336: World Password Day’s Ultimate Advice for Maintaining Passwords 16:03

1 Episode 335: Why the Vendor Process Is Key to Preventing ACH, Wire and Check Payment Fraud 25:20

1 Episode 334: Flipping the Script - Two Tactics Vendors Are Using to Secure Their Bank Info With Clients (You) 22:26

1 Episode 333: Looking for Vendor Contact Info? 3 Reasons Why the FTC Warns Not To Use Online Search Results 11:25

1 Episode 332: New Scam Alert – Beware of Inbound Snail Mail Scam 8:15

1 Episode 331: Vendor Validations Recommended for Compliance 1:07:27

1 Episode 330: New Scam Alert: 5 Ways the FBI Says Criminals Steal Checks You Send To Your Vendors 17:20

1 Episode 329: More Important Than Phishing Tests – Test Controls in Your Vendor Remittance Change Process 23:39

1 Episode 328: Vendor Remittance Information = 3 Confirmation Calls 15:00

1 Episode 327: Do You Need to Collect A Voided Check Or Banking on Letterhead With Vendor Banking? 14:08

1 Episode 326: Getting Ready for IRS Tax Reporting for Non-US Vendors: The Difference Between 1042-S, 1042-T and 1042 20:18

1 Episode 325: Build a Watchlist Compliance Matrix to Avoid Fraud and Fines – In 5 Steps 33:42

1 Episode 324: How Often Should You Clean Your Vendor Master File? And 3 Key Tasks To Include 24:19

1 Episode 323: A Fraudulent Payment After A BEC Scam Goes to Court – Who Won? 17:50

1 Episode 322: 2 More Recommended Vendor Validations for 2025 And Where to Validate 15:43

1 Episode 321: One Critical Thing I Learned Testing the IRIS System 13:06

1 Episode 320: 3 Ways to Find A Missed Fraudulent Payment Made In December 11:31

1 Episode 319: Confirmation Call Scripts #5 – Confirmation Call Voice Message and Email 17:15

1 Episode 318: Confirmation Call Scripts #4 – Adding Remit Address for Check Payments 22:14
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