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Episode 27: An Overview of the CAPA QM App (P50) with Gretchen Dixson
Manage episode 247988370 series 2401782
This episode marks the final episode of the year for 2019! This episode will be dedicated to SOLABS’ EQMS, SOLABS QM 10 — specifically focusing on one of the off-the-shelf QM Apps known as P50 that is a CAPA process. And once again, Gretchen Dixson will be joining the podcast! Gretchen is the Senior Product Specialist and Head Trainer at SOLABS and she has been quite involved with clients who are working with the CAPA QM App (P50) by training them on it and helping them figure out how they’re going to use it.
Today, Gretchen and Philippe Gaudreau will be discussing the CAPA QM App (P50) and taking a look at the 8 steps within the process and each of their roles, the difference between a CAPA and other deviation processes, how to get the best use out of it, and examples of how other clients have been using it so far.
Whether you’re new to the CAPA QM App P50 or are already using it, this episode will be incredibly helpful to learn more about this process!
Key Takeaways:
[:06] Philippe introduces today’s subject: the CAPA QM App (P50).
[1:10] Philippe Gaudreau welcomes Gretchen back on to the podcast!
[1:15] Philippe gives an overview of SOLABS’ QM Apps and how to learn more about the CAPA App.
[2:03] Gretchen explains the differences between a CAPA and other deviation processes and what that means in our software.
[3:49] Gretchen details the 8 steps of the P50 CAPA process and explains each of their roles.
[10:40] Gretchen explains how secondary tasks can be used to capture smaller steps of the processes to be completed by other people in the organization.
[11:46] Gretchen explains that the CAPA process can be related to information from outside the software when necessary.
[12:44] Philippe explains how to make the best use of the task view page.
[14:00] Gretchen explains the use of the summary report to get detailed information on a process.
[14:31] Gretchen gives examples of how SOLABS’ clients have been using the CAPA process so far.
[15:55] Gretchen showcases what you get when you purchase the CAPA app and what options are available with it.
[18:47] Philippe explains the possibility of creating client-specific custom-made QM Apps vs. purchasing them off-the-shelf.
[20:05] Philippe thanks Gretchen for joining him in this episode!
[20:40] Philippe thanks listeners for tuning in and reminds them to be sure to tune in for future episodes as this one will be the first in a series!
Mentioned in this Episode:
Philippe Gaudreau on LinkedInGretchen Dixson on LinkedIn
QM Insights Ep. 25: “SOLABS QM Features You May Not Know About! With Martine Boire”
65 episodes
Manage episode 247988370 series 2401782
This episode marks the final episode of the year for 2019! This episode will be dedicated to SOLABS’ EQMS, SOLABS QM 10 — specifically focusing on one of the off-the-shelf QM Apps known as P50 that is a CAPA process. And once again, Gretchen Dixson will be joining the podcast! Gretchen is the Senior Product Specialist and Head Trainer at SOLABS and she has been quite involved with clients who are working with the CAPA QM App (P50) by training them on it and helping them figure out how they’re going to use it.
Today, Gretchen and Philippe Gaudreau will be discussing the CAPA QM App (P50) and taking a look at the 8 steps within the process and each of their roles, the difference between a CAPA and other deviation processes, how to get the best use out of it, and examples of how other clients have been using it so far.
Whether you’re new to the CAPA QM App P50 or are already using it, this episode will be incredibly helpful to learn more about this process!
Key Takeaways:
[:06] Philippe introduces today’s subject: the CAPA QM App (P50).
[1:10] Philippe Gaudreau welcomes Gretchen back on to the podcast!
[1:15] Philippe gives an overview of SOLABS’ QM Apps and how to learn more about the CAPA App.
[2:03] Gretchen explains the differences between a CAPA and other deviation processes and what that means in our software.
[3:49] Gretchen details the 8 steps of the P50 CAPA process and explains each of their roles.
[10:40] Gretchen explains how secondary tasks can be used to capture smaller steps of the processes to be completed by other people in the organization.
[11:46] Gretchen explains that the CAPA process can be related to information from outside the software when necessary.
[12:44] Philippe explains how to make the best use of the task view page.
[14:00] Gretchen explains the use of the summary report to get detailed information on a process.
[14:31] Gretchen gives examples of how SOLABS’ clients have been using the CAPA process so far.
[15:55] Gretchen showcases what you get when you purchase the CAPA app and what options are available with it.
[18:47] Philippe explains the possibility of creating client-specific custom-made QM Apps vs. purchasing them off-the-shelf.
[20:05] Philippe thanks Gretchen for joining him in this episode!
[20:40] Philippe thanks listeners for tuning in and reminds them to be sure to tune in for future episodes as this one will be the first in a series!
Mentioned in this Episode:
Philippe Gaudreau on LinkedInGretchen Dixson on LinkedIn
QM Insights Ep. 25: “SOLABS QM Features You May Not Know About! With Martine Boire”
65 episodes
All episodes
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1 QM Insights Podcast Episode 65 - Introducing our 2025 User Group Meeting Featuring Ericka Moore 14:46

1 Episode 64: SOLABS' Roadmap with Philippe Gaudreau 17:02

1 Episode 63: Plan your EQMS' Development with the EQMS Maturity Model 13:03

1 Episode 62: Looking Back at 2023 with SOLABS' Executives 14:47

1 Episode 61: Evaluating Suppliers for an EQMS Software Purchase 14:51

1 Episode 60: Purchasing an EQMS: Building a Business Case 16:20

1 Episode 59: The Implementation of QM10 with Ericka Moore 14:30

1 Episode 58: Analytics at SOLABS with Jamie Villeneuve 15:48

1 Episode 57: SOLABS - Who We Are and Where do we Come From 14:16

1 Episode 56: What is Coming in 2023 with SOLABS' Executives 14:13

1 Episode 55: Looking Back at 2022 with Philippe Gaudreau 14:55

1 Episode 54: Scheduling Retraining for Documents in QM10 11:07

1 Episode 53: Retrieving and Approving Documents by an External Party in QM10 10:57


1 Episode 51: Using the Function Roles for Training and Onboarding Purposes 13:40

1 Episode 50: Using the Document Control Process to Send Training Notifications 10:29

1 Episode 49: Revising and Approving Documents in QM10 10:17

1 Episode 48: Superseding and Retiring Documents in SOLABS QM10 11:05

1 Episode 47: SSRS Training Reports in SOLABS QM10 Feat. Jamie Villeneuve & Gretchen Dixson 11:43

1 Episode 46: Audit Capabilities in QM10 Release 10.9.0 - Included for All Our Clients! 15:11

1 Episode 45: Online Assessment in QM10 Release 10.9.0 13:37

1 Episode 44: Document Management in QM10, Part 3: Document Administration 15:36

1 Episode 43: Document Management in QM10, Part 2: Periodic Reviews When No Changes Are Required 14:26

1 Episode 42: Document Management in QM10, Part 1: Periodic Reviews With the Document Control Process 10:58

1 Episode 41: SOLABS Services, Security and Architecture 17:13

1 Episode 40: SOLABS' New Tagline, Our Q1 Performance and The Importance of System Ownership w. Philippe Gaudreau 16:21

1 Episode 39: Product Roadmap, New Reporting Capabilities and More With Philippe Gaudreau, Jamie Villeneuve & Gretchen Dixson 27:29

1 Episode 38: SOLABS 2020 in Numbers & Our New Software Support Specialist! With Philippe, Kevin and Mathieu 22:02

1 Episode 37: Looking Back at 2020 With SOLABS’ Executives 40:16

1 Episode 36: Best Practices Around Document Control with Philippe, Martine, Gretchen and Etienne 24:34

1 Episode 35: Level 1 Service Level Agreement (SLA) with Gretchen and Philippe 23:15

1 Episode 34: Ericka's Return! with Philippe, Martine, Kevin and Ericka 22:54

1 Episode 33: The QM Insights Podcast is Back! with Philippe, Martine and Gretchen 16:24

1 Episode 32: SOLABS Laboratory Investigation Request Process (LIR QM APP) with Gretchen Dixson 17:45

1 Episode 31: Deviations Process App with Gretchen Dixson 13:07

1 Episode 30: Presenting SOLABS’ New Website and Knowledge Base 13:26

1 Episode 29: An Overview of the Audit QM APP with Gretchen Dixson 12:27

1 Episode 28: SOLABS Product Roadmap Survey Results 14:23

1 Episode 27: An Overview of the CAPA QM App (P50) with Gretchen Dixson 22:19

1 Episode 26: The Buyer’s Journey: Key Considerations When Preparing to Make an EQMS Software Purchase 13:40

1 Episode 25: SOLABS QM Features You May Not Know About! With Martine Boire 16:51

1 Episode 24: Best Practices in Configurations of the Training Section with Gretchen Dixson 19:13

1 Episode 23: Service Level Agreement with Karine Loiselle 13:21

1 Episode 22: Training Plan with Gretchen Dixson 20:30

1 Episode 21: Gretchen Dixson on Change Control QM Apps 20:29
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