1081: STORYTELLING and your authentic voice for social media success on Broadway and beyond w/ Zack Reiser

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Join us on this episode where creativity meets authenticity in the vibrant world of Broadway. This episode features the dynamic Zack Reiser, a marketing virtuoso who has revolutionized how Broadway shows connect with audiences on social media. From his humble beginnings in Connecticut to crafting successful social media campaigns for iconic productions like Hamilton and Mamma Mia, Zack’s story is a masterclass in leveraging passion and opportunity. You’ll uncover the strategic insights that propelled Zack from a film and television student to a leading force in Broadway marketing.
Our conversation unfolds the art of finding genuine voices in social media, especially for performers and brands. Discover how Zack creates authentic connections by integrating the true voices of performers in content, thus captivating a younger audience that craves authenticity. We also discuss the delicate dance between organic content and strategic messaging, tailored to diverse platforms and demographics. Zack’s stories illustrate the magic that happens when a Broadway show interacts with fans on social media, making them feel seen and valued, which is a powerful tool for fostering word-of-mouth promotion and loyalty.
As we navigate the complexities of social media frequency, the episode offers advice for entrepreneurs facing the daunting echo of the digital void. We explore the importance of enjoyment and authenticity in social media, with inspiring examples from brands like Duolingo and Wendy's. Zack also delves into overcoming imposter syndrome by acknowledging personal growth and achievements. Tune in for an episode brimming with inspiration, resilience, and the transformative power of storytelling.
ABOUT ZACK

Zack Reiser spent three years at Marathon Digital, where he spearheaded social campaigns for iconic Broadway shows including Hamilton, Hadestown, Back to the Future, and Sweeney Todd, as well as renowned Broadway brands like Jujamcyn Theaters. Previously, he worked in Marketing & Communications at the American Repertory Theatre in Cambridge, MA. His innovative content has generated millions of views and consistently exceeded industry engagement rates.

Armed with a M.S. in Integrated Marketing from NYU and a B.S. in Communication from Boston University, Reiser's skill set spans strategy development, content creation, multimedia production, and analytics tracking. His expertise includes photography, videography, TikTok creation, graphic design, copywriting, and community engagement.

Beyond social media, he's a two-time Tony Award®-nominated producer with PickleStar Theatricals, contributing to Broadway productions like Cabaret at the Kit Kat Club, Harmony, and Fat Ham. He lives in New York City with his partner and their mini goldendoodle, Sadie.

LINKS & RESOURCES

• Visit Neon Lights Digital Media’s Website
• Follow Neon Lights Digital Media on Instagram
• Find Zack on Instagram
• Connect with Zack on LinkedIn

Chapters

1. Entrepreneur Spotlight (00:00:00)

2. Finding Genuine Voices in Social Media (00:13:14)

3. Creating Genuine Connections for Growth (00:21:08)

4. Social Media Frequency and Authenticity (00:25:30)

5. Podcast Guests' Appreciation and Engagement (00:31:58)