10 minutes of expert insights every weekday. Your morning ritual for staying ahead in retail media.
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Competing on Amazon and retail media requires you to effectively harness the growing amount of data and capabilities made available by the retail platforms. Intentwise Connect, hosted by Intentwise CEO Sreenath Reddy and Intentwise Customer Success/Product Evangelist Jason Chan, aims to share know-how and best practices through in-depth conversations with experts in advertising, marketing, sales, and more.
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Kantar Retail Sound Bites podcast series provides a provocative view of global retail trends, business issues, and other shopper and retail related news.
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Chris Guthrie is the host of the Sellercast show which teaches you how to sell more products on Amazon. In this podcast Chris interviews successful new and veteran Amazon FBA sellers and answers your questions to help you grow your business. If you sell physical products on Amazon as a private label seller or brand owner this show is for you. We cover topics like picking a product, getting reviews, Amazon PPC, copywriting, finding suppliers, generating traffic, marketing strategies and of co ...
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Welcome to the Master Your Leadership Podcast, where we give you insights about all facets of leadership. Join Thilan Legierse, Leadership Coach + Mediator as she speaks with leaders and experts from all over the globe who share their personal stories, reflections, and practical wisdom from their own amazing, at times challenging and rewarding, leadership journey. Get inspired and become a confident leader who motivates others.
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From side hustle to successful exit: Kiri Masters on entrepreneurship and building a retail media agency
42:16
42:16
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42:16What does it take to turn a side hustle into a full-scale agency that gets acquired? In this episode of the Intentwise Connect podcast, host Sreenath Reddy sits down with Kiri Masters, founder of Bobsled Marketing, to unpack the full arc of her entrepreneurial journey—from launching her Amazon consulting agency while working at JPMorgan Chase to gr…
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My highlights from the new 'Retailgentic' podcast
11:40
11:40
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11:40f you’ve noticed fewer Google searches and more ChatGPT queries lately, you’re not imagining things—AI is changing how we shop. In this episode, I share my top takeaways from the new Retailgentic podcast and newsletter by Scot Wingo. From the rapid emergence of AI agents in commerce to the existential questions facing retailers, this episode is pac…
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How These 4 Retail Media Leaders Are Using AI Right Now
8:58
8:58
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8:58In today's episode I dive into the real-world ways top retail brands are using AI—not just the flashy stuff you read about, but the practical tools that are truly moving the needle. From AI-driven share of search insights to tools that dissect customer reviews and even create product videos, these aren’t future ideas—they’re game-changing strategie…
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Should We Really Care What Consumers Think About Retail Media Ads?
9:00
9:00
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9:00In this episode, I unpack some eye-opening contradictions in consumer behavior when it comes to retail media. Sure, surveys say a lot—67% of shoppers claim to notice retail ads, and many express preferences for personalization. But are those sentiments actually guiding their spending? Spoiler: not quite. We explore why what people say often doesn’t…
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How an RMN's tech stack impacts your advertising results
10:22
10:22
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10:22In this episode, I dive deep into why the technology stack behind these networks isn’t just a backend concern—it’s the backbone of your campaign outcomes. From ad server speeds to reporting capabilities and everything in between, we’ll look at why brands and advertisers need to get curious (and even demanding) about the RMNs they partner with. I’ll…
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Why AI Search Advertising Could Reach $25 Billion By 2029
9:29
9:29
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9:29EMARKETER's bold projection—AI-powered search ads surging from $1B to over $25B by 2029—isn’t just hype. From structured product feeds in LLMs to Shopify’s latest catalog API, the foundations of conversational commerce are already reshaping the retail media landscape. I unpack the key infrastructure shifts, consumer behavior trends, and strategic m…
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How These 4 Retail Media Leaders Make Conference Season Count
6:22
6:22
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6:22Conference season is here, and with it comes the ever-present question from leadership: “Why should we approve this expense?” In today’s episode of the Retail Media Breakfast Club, I tackle that head-on with advice and stories straight from the front lines of retail media. Whether you’re booking your first trip to Cannes or opening your first confe…
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Mary Meeker Is So Back: My Notes From Her 340-Page AI Futurecast
10:36
10:36
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10:36This episode, I dive into Mary Meeker’s long-awaited return to the tech trend spotlight with her massive 340-page AI report. If you’ve followed her legendary internet trend decks over the years, you know she doesn’t pull punches. Her newest insights confirm what many of us have sensed: AI is not just another tech wave—it’s the defining shift of our…
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Meta Says ‘Just Trust Us’ With AI Ads, Will Amazon Follow Suit?
9:53
9:53
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9:53In this episode, I dive deep into the future of advertising and tackle a burning question in the world of retail media: Will Amazon follow Meta’s path into fully autonomous, AI-driven “black box” advertising? With Meta and Google making bold moves toward automation that minimizes advertiser control, I unpack how Amazon is responding—and whether it’…
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Where Does The Ecomm Team Really Belong? 3 Brand-Side Leaders Share Their Org Charts
5:04
5:04
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5:04n today’s episode of the Retail Media Breakfast Club, I’m digging into a question that gets a lot of e-commerce pros fired up: where should your eComm team sit within the org chart? Sales? Marketing? Somewhere in between? I’ve brought in three powerhouse brand-side leaders to share how their companies are structured—and why. From owning the P&L to …
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Is Retail Media Actually Kinda 'Mid'? PART 2
10:42
10:42
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10:42In this follow-up episode, I dive back into the great retail media debate stirred up by Jason Goldberg’s recent commentary on the Jason & Scott Show. His take? That retail media, outside of Amazon, isn’t exactly thrilling. But after three weeks of reflecting, engaging with community feedback, and digging into new data, I’ve come back ready to chall…
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Walmart's Sparky AI Shopping Assistant: My Hot Take
10:06
10:06
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10:06This morning, I dove into Walmart’s new AI shopping assistant, Sparky. As a late entrant into the AI assistant race, Walmart may actually be playing a smarter long game than it seems. In this episode, I share my hands-on experience with Sparky, highlight what’s working (and what’s not), and explore the broader implications for brands and retailers …
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AI in real life: how retailers and brands are leveraging AI (real numbers)
8:21
8:21
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8:21Today, I’m kicking off something a little different—our first-ever AI case study spotlight! We often get caught up in the hype of what AI could do, but this episode is all about what AI has done. I’m sharing four real-world AI use cases from retailers and brands, breaking down how each initiative led to measurable impact. From spiking conversion ra…
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Episode 86: Tariffs, tariffs, tariffs, with David Marcotte and Doug Hermanson
43:30
43:30
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43:30Is volatility our new normal? As tariff policies change frequently, uncertainty is likely to be the new normal for the foreseeable future, making long-term planning and decision-making more challenging. Hear from Kantar’s Doug Hermanson and David Marcotte as they join Barry Thomas and Rachel Dalton on episode 86 of Kantar’s Retail Sound Bites to di…
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Career Sliding Doors: The Pivotal Moments That Changed These 4 Ecomm Leaders' Careers
10:24
10:24
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10:24In today’s episode, I dive into one of my favorite topics—those unexpected career-defining moments that shape everything. I’m talking about the “sliding doors” decisions that, in hindsight, changed the trajectory of some of the most impressive retail media leaders I know. You’ll hear real, raw stories from brand-side professionals who took chances,…
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Retailers Hit 99% Ad Coverage Without Killing User Experience, New Report Shows
9:01
9:01
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9:01Today I’m digging into the latest insights from Pentaleap’s biannual Sponsored Products Benchmark Report—and it’s challenging some long-held assumptions about online advertising. Shoppers say they don’t love ads, but the data tells a different story. I’m sharing what Amazon, Walmart, and Home Depot are doing right when it comes to high-volume spons…
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55% of consumers say they don't trust AI shopping chatbots & recommendations
6:51
6:51
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6:51In today’s episode, I unpack why so many shoppers are brushing off AI chatbots and recommendation engines—even as they quietly benefit from other AI-powered features during their online shopping journeys. Drawing insights from a fresh Akeneo survey of U.S. consumers, I highlight the trust gap that exists when it comes to visible AI tech like chatbo…
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Walmart is Betting on AI Agents, While Amazon Goes Proprietary
10:49
10:49
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10:49Last week the Wall Street Journal reported that Walmart is building its own shopping agents for tasks like reordering groceries and handling requests like "plan a unicorn-themed party for my daughter." I walk through the key details: how Walmart is developing agent-to-agent protocols, preparing for interoperability with third-party agents, and reco…
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Episode 85: Health and wellness trends in commerce with Leigh O'Donnell and Amar Singh
56:03
56:03
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56:03The drug channel in the US is undergoing significant changes, with CVS and Walgreens trying to reposition themselves as health and wellness destinations but facing challenges such as store closures and shopper shifts to other channels. Hear from Kantar’s Amar Singh and Leigh O’Donnell as they join Barry Thomas and Rachel Dalton on episode 85 of Ka…
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How retailers 'Do' Sponsored Product ads: 4 takeaways for brands
9:46
9:46
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9:46The latest Sponsored Product Ads benchmark report from Pentaleap dropped today! This benchmark compares the performance of major retail media networks across search terms, categories, and bidding models. In this episode I share four major takeaways for brands and advertisers: the importance of testing on mature platforms like Amazon and Walmart, th…
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Brands demand retail media standards. Retailers say it's too hard. Do they kind of have a point?
12:22
12:22
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12:22By Kiri Masters
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Instacart’s Turnaround CEO Heads To The AI Frontier
10:13
10:13
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10:13In this episode, I share Fidji Simo's remarkable journey as the CEO of Instacart and her upcoming transition to lead OpenAI's consumer products division. Simo’s tenure at Instacart turned it into a profitable retail technology giant from a pandemic-boosted delivery service. Her key achievements include launching Carrot Ads and Carrot Insights, enha…
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Prime Day 2025: Are Brands Scaling Back? (3 Reasons To Reconsider)
10:08
10:08
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10:08Retail Media Breakfast Club: Prime Day 2025 Participation Trends In today's episode, I dive into the results of my recent LinkedIn poll about how brands plan to participate in Prime Day 2025. The numbers tell an interesting story: over half (51.79%) of respondents are either scaling back or skipping Prime Day entirely this year - a significant shif…
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This week I dive into an interesting perspective from Jason Goldberg on the Jason + Scot show, who mentioned this podcast (a proud moment for me as I've been listening to their show for over 7 years!). Jason questioned the excitement around retail media outside of Amazon, so I decided to investigate his claims, including: Most retail media spend go…
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"We're Not Dabbling Here": Amazon's Official Company Line On AI
11:25
11:25
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11:25I dive into Amazon's earnings call AI announcements and what they mean for retail and ecommerce. Andy Jassy says they're building "a thousand plus AI applications," and I break down the key developments that matter for shopping and retail media. Quick Takes: Amazon's AI Infrastructure Edge I cover Amazon's Nova model reaching "frontier tier" intell…
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DSPs Wanted: The Retail Media Revolution 96% of Advertisers Crave
10:37
10:37
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10:37Could DSPs Be Retail Media's Panama Canal? In today's episode, I talk about Koddi's new "State of Programmatic Retail Media" report and why programmatic access might be the key to unlocking retail media's next growth phase. The Current Landscape Today's retail media dollars are heavily concentrated: 77% on Amazon, 7% on Walmart, and only 16% spread…
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Amazon Q1 Earnings Scorecard: Winners, Losers, and the Calm Before the Tariff Storm
10:03
10:03
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10:03In this episode, I break down Amazon's Q1 2025 earnings and examine what they reveal about the coming impact of tariffs on the e-commerce ecosystem. I talk about the winners and losers emerging from Amazon's $1 billion forward-buying strategy and what this means for vendors, sellers, and consumers. I share surprising details about Amazon's massive …
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Episode 84: Creating customer value with Julie Hamilton
1:03:40
1:03:40
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1:03:40Consumers and customers must remain at the heart of every decision, regardless of your industry. Hear from Julie Hamilton, former Chief Commercial Officer and Head of Global Sales at Diageo PLC, as she joins Kantar’s Barry Thomas and Rachel Dalton on episode 84 of Kantar’s Retail Sound Bites to discuss customer value creation, world-class customer …
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My Notes From an Interview with Costco's RMN leader, Mark Williamson
10:00
10:00
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10:00I share my notes from a fascinating interview with Mark Williamson, the leader of Costco's Retail Media Network, which aired on the Middlemen podcast. While most retailers rush to monetize every pixel they own, Costco has taken a deliberately slow approach as a "last mover" in retail media. My Three Key Takeaways: Membership First, Media Second Cos…
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The Back Channel: AI Is Replacing Devs (But Banned At Retailer X), Freudian Analysis Of Offsite Vs Onsite Retail Media
10:24
10:24
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10:24Today's episode is a new format: "The Back Channel" where I share anonymized insights from my recent conversations with industry leaders in retail media. I discuss how AI is transforming software development, the surprising order in which retailers adopt different types of retail media, and my observations on the industry's current state of AI impl…
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Amazon Haul Expands As Chinese Competitors Face Tariff Upheaval
9:35
9:35
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9:35In today's episode, I explore Amazon's strategic expansion of its low-cost "Haul" store during a critical moment for cross-border e-commerce. This discussion builds on my recent Forbes article published on April 23rd, 2025. (Read the original article here) Key Points: Amazon Haul has expanded from mobile-only to desktop while adding branded items t…
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In today's episode, I explore how major tech companies are positioning themselves in a high-stakes battle for control of consumer purchasing decisions through AI shopping agents. Like a global game of Risk, tech giants are maneuvering to capture the most valuable territory: our buying choices. I discuss the major players staking their claims: OpenA…
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In this insightful episode, Kiri Masters breaks down the growing importance of offsite retail media, which extends retailers' advertising capabilities beyond their own digital properties. She explains how this approach allows brands to leverage retailers' rich first-party customer data to target specific consumer segments across various digital cha…
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Don't Just Put the Intern on It: Breaking the Cycle of E-Commerce Resistance
10:43
10:43
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10:43The host Kiri Masters shares her framework for how brands evolve when selling on Amazon, from initial ignorance to full integration, while drawing parallels to current digital commerce challenges. She discusses insights from Stratably's report "How to Educate Senior Leaders on eCommerce," which offers strategies for overcoming organizational resist…
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Podean, an independent retail media and marketplaces agency, recently launched the "WOAS" Awards (Waste of Ad Spend Awards), a parody award highlighting how brands unknowingly waste retail media budgets. The awards spotlight three key issues: ineffective targeting, unoptimized budgets, and disconnects between media buying and business goals. Indust…
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Unlocking new KPIs for growth with Amazon Marketing Cloud
28:30
28:30
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28:30Brands are moving beyond ROAS and embracing full-funnel strategies. In this episode, Joe Shelerud, Co-founder and CEO of Ad Advance, joins Sreenath Reddy to unpack how Amazon Marketing Cloud (AMC) is transforming measurement, targeting, and retail media strategy. From custom audience creation to lifetime value modeling, Joe breaks down what’s worki…
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Trump’s Tariff Shock May Drive Major Shift In Retail Media Spending
11:50
11:50
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11:50President Trump's sweeping tariffs are forcing consumer brands to make difficult trade-offs, with one of the most immediate impacts being on advertising and retail media spending. As brands face tariffs exceeding 100% on Chinese imports, many are cutting advertising budgets to offset margin compression, particularly on Amazon where smaller sellers …
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Unlocking Full-Funnel Growth with Walmart Connect
9:15
9:15
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9:15In this episode of the Intentwise Connect Podcast, recorded live at Prosper 2025, Sreenath Reddy sits down with Tommy Wong, Senior Manager of Technology Partnerships at Walmart Connect. They dive into Walmart’s evolving retail media strategy, including the launch of the Display Advertising API, the growing impact of on-site display ads, and how sel…
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In this episode, Kiri Masters explores how "vibe marketing" - a concept originating in tech circles - can be applied to retail media strategies. She breaks down how this AI-powered approach enables marketers to rapidly iterate emotional angles at scale while maintaining authentic brand connections, despite the structured nature of retail media envi…
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Episode 83: Leadership, career progression, and finding growth with Cathy and Stephen Horgan
53:32
53:32
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53:32Adaptability, collaboration, and authenticity are traits that can get you far as a professional and leader. Hear from Cathy Horgan, foodservice and on-premise lead for OLIPOP, and Stephen Horgan, co-founder of InterContinental Beverage Capital, as they join Kantar’s Barry Thomas and Rachel Dalton on episode 83 of Kantar’s Retail Sound Bites to disc…
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Walmart puts the hard word on advertisers with 25% spend bump
10:50
10:50
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10:50In this episode, the host Kiri Masters examines Walmart's reported push for brands to increase their retail media spending by 25% year-over-year as part of joint business plans, based on recent reporting by Adweek. She explores how the impressive profit margins of retail media networks are creating pressure for continued growth, leading to what man…
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In this insightful episode, Kiri Masters analyzes data from Momentum Commerce that reveals a fascinating "frugal frenzy" emerging across Amazon's marketplace. She explores how consumers are simultaneously stockpiling products like baby formula (up 26 times week-over-week) while becoming increasingly price-conscious, with average selling prices amon…
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In this panel episode, industry leaders discuss the evolving nature of the customer journey in today's digital landscape. Josh Clarkson, Global Lead for Retail Media at Mars, and Chief Consultant at Edify Digital Commerce Consulting introduces the concept of a 'wormhole,' where shoppers enter and exit the purchase process at various points. Todd We…
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The Other Side of the Story: Why Retailers Struggle with Media Measurement and Standardization
12:28
12:28
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12:28This episode explores the complex landscape of retail media measurement, focusing on insights from the Path to Purchase Institute's Retail Media Guild report and industry experts. The discussion highlights the difficulties retailers face in achieving standardized and transparent measurement practices, the evolution of retail media networks from gra…
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Why Real-Time Bidding Is Retail Media's Next Frontier
10:09
10:09
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10:09This episode delves into the current landscape of retail media where Amazon and Walmart dominate market share, yet there are over 70 competing retail media networks in North America. The host Kiri Masters explores the fragmentation and inefficiencies brands face when managing multiple retail media relationships. She introduces real-time bidding (RT…
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I Tested Amazon's AI Shopping Agent That Buys From Other Websites
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12:10
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12:10In this episode, we delve into Amazon's new 'Buy for Me' feature, currently in beta for select US customers. 'Buy for Me' allows users to purchase directly from brand websites via the Amazon app. The host Kiri Masters shares her firsthand experience purchasing from the footwear brand, Rothy's, highlighting the seamless yet basic interface. Insights…
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Panel: New and exciting retail media metrics
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4:49
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4:49In this panel episode, retail media leaders discuss the evolving landscape of metrics in the industry. Josh Clarkson,Global Lead for Retail Media at Mars, and Chief Consultant at Edify Digital Commerce Consulting, argues that the focus should be on using the most appropriate metrics for each campaign's objectives rather than seeking new ones. Todd …
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In this episode, we delve into key insights from an interview with Mirko Saul, the SVP of Innovation at Schwarz Digital, featured on the Off Bounds podcast hosted by Paula Macaggi. Schwarz Digital, the parent company of Lidl and Kaufland with 14,000 stores across 30 countries, is a significant player in the retail landscape. Mirko shares his team's…
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Episode 82: The end of SEO as we know it? Featuring James Cadwallader of Profound
1:03:57
1:03:57
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1:03:57Will the tradition SEO we’ve come to know and master soon become obsolete? As generative AI reshapes search, learn what’s next from James Cadwallader, co-founder and CEO of Profound, as he joins Kantar’s Barry Thomas and Rachel Dalton on episode 81 of Kantar’s Retail Sound Bites to discuss traditional to predictive search, new digital shelf strateg…
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Nova Act: What Amazon's Agentic AI Means for the Future of retail
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9:43
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9:43In this episode, we explore Amazon's recent launch of Nova Act, a developer tool for AI agents designed to facilitate various internet-based actions, from apartment hunting to transactional tasks. Comparing it to OpenAI's Operator, we discuss how Nova Act represents Amazon's strategic response to the evolving landscape of consumer-facing AI. We del…
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