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The Fixed Ops Roundtable, hosted by Ted Ings, is your source for cutting edge information, technology, and best practices from leaders and innovators in the retail automobile industry. Enjoy weekly episodes featuring expert interviews that originally aired during Ted Ings popular Fixed Ops Roundtable live and virtual events.
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VfB Stuttgart Americana

Travis, Matt, and Ted ... with Auz, Dave, Doug, Hannes, and Jeff!

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An English language, American-based VfB Stuttgart fan podcast discussing VfB Stuttgart - the Verein für Bewegungsspiele Stuttgart 1893 - one of the most storied and exhilarating Bundesliga clubs around! Covering the club from afar with a foreign point of view, our views are unofficial, uninformed, and usually unprepared! Join us as we unofficially dive into everything we know (which is different than everything there IS to know!) about one of the most traditional and most exciting clubs in a ...
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Matt, Ted, and Travis attempt to analyze a match that simply makes no sense ... eight goals in the first half, none in the second, and another disappointing result - at least this time on the road - for the fellas from Stuttgart. Along the way the guys try to answer WTF happened for each and every goal while at the same time work to find some silve…
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The used car game is shifting—and the dealers winning today are doubling down on operational excellence. In this episode of the Fixed Ops Roundtable, I sit down with Randy Kobat, CEO and President of Repair OnDemand, to dig into what it really takes to streamline reconditioning in 2025. From skyrocketing parts costs to shrinking margins, we’re feel…
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In this episode, I’m joined by none other than Aaron Watters, CEO of OEM Interactive, who’s bringing the heat with a David Letterman-style countdown: the Top 10 ways to kickstart your online parts and accessories sales in 2025. 👉 Register for the upcoming Fixed Ops Roundtable Event What we discuss in this episode: Why a dedicated parts phone line m…
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In this episode, my guest is Rob Hubbell, Vice President of Sales at UVEye, and we talk about how one of the most cutting-edge technologies in automotive is completely transforming the way dealerships inspect vehicles — from the service lane to F&I, and even loaner fleet management. UVeye is a cutting-edge computer vision company specializing in au…
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It's a celebratory episode in which the fellas bask in the joy that is a semi-final Pokal win as well as an all-important Bundesliga win in what turned out to be a fantastic week for all supporters of the white and red! We chat Derek's shout out, Demi's redemption, Angelo's goal, Maxi's emotion, squad rotation, and Fritzle in Berlin ... with or wit…
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What if your service department could boost CSI scores, improve efficiency, and increase daily revenue—all by eliminating your shuttle? In this episode, I’m joined by Jared Levi from Lyft Business, alongside my co-host Sarah Vantine, for a powerful deep dive into how Lyft is transforming the retail automotive experience for dealerships nationwide. …
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In Matt's 100th episode we try to ignore the fact VfB is one of the worst teams in the Buli right now and instead focus on how great Leo is at all the things! As such, Matt and Travis chat the recent loss to Frankfurt, what it means going forward, and how they're feeling with the Pokal semi's coming up! And thanks to Ollie and his crew for our new …
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What if your service drive could talk back, solve problems before they happen, and never miss an appointment again? That's not science fiction — that’s Numa. In this episode of the Fixed Ops Roundtable, I sit down with the brilliant Derek Simonds, alongside Sarah Vantine, to talk about one of the hottest topics at NADA this year: AI-powered phone s…
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In this episode, I’m joined by David Roemer Founder and CEO at Collision Vehicle Exchange, Don Andres, and my co-host Sarah Vantine for a conversation that’s been missing from the Fixed Ops Roundtable: the collision repair business. 👉 Register for the upcoming Fixed Ops Roundtable Event What we discuss in this episode: For years, consolidators like…
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It's episode 152 and Matt and Travis do their best to be as positive as possible ... for approximately three minutes. But along the way the guys celebrate the Frauen, VfB II for leading the third league in red cards, and a loyal listener for sending us some stickers! Sadly, the guys have to talk about the match against KSV and while they do ponder …
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John Traver is the father of the modern-day BDC (Business Development Center) and CEO of Traver Connect. If you’ve ever wondered how to build a business development strategy that actually drives results, John is the guy to learn from. With decades of experience helping dealerships across the country improve customer experience, increase service pro…
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In this episode, I'm joined by Tim Allbritten, Director of OEM Business Development at BG Products, Inc., to unpack the game-changing impact BG is having on dealership service departments across the country. 👉 Register for the upcoming Fixed Ops Roundtable Event What we discuss in this episode: What if you could boost service drive efficiency, incr…
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In this episode my guest is Ryan Maher, the powerhouse CEO behind BizzyCar. Ryan isn’t just a leader—he’s a disruptor turning what most view as a headache—a recall notice—into a secret weapon for dealer profitability and customer retention. 👉 Register for the upcoming Fixed Ops Roundtable Event What we discuss in this episode: Ryan and I dive into …
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In this episode, I sit down with my friend and industry powerhouse, Dave O’Brien, CEO of Woven Solutions. We get real about what it takes to fix results where they matter most: your people, your culture, and your leadership. 👉 Register for the upcoming Fixed Ops Roundtable Event What we discuss in this episode: What if the secret to dealership succ…
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It's Matt's 93rd episode and thus Travis and he bring the same energy a 93 year old would bring to this week's episode! The guys chat up the Pokal win over FCA and the Buli win over BVB and celebrate not only the victories, but the tactical ability to play both fun and dynamic - as well as gritty and defensive - depending on the day. Hot topics inc…
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In this episode , I sit down with Matt Gray, OEM Program Director at Better Car People, to unpack the game-changing strategies that are shaping fixed operations in 2025. From the rise of AI-powered voice assistants to the importance of emotional intelligence in service interactions, Matt shares actionable insights that will help your dealership bui…
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In this episode, I’m joined by John Fairchild, a Fixed Ops High-Performance Coach and the mastermind behind Fairchild Automotive Solutions. John has spent decades helping dealerships optimize their service departments, increase profitability, and build accountability-driven teams that consistently perform at the highest level. Today, we’re diving d…
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Matt, Ted, and Travis pop on and chat the week that was. Which wasn't much, as it turns out. The guys Shout-Out VfBII (sorta) and then talk Champions League and whether they'd be willing to risk a trip to any other post-season league. Then it's BMG time, and rather than spending time on that match, they try to figure out what's up with the guys in …
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On this episode I sit down with Colin McElhatton, CEO of Mobile Dealer Data (MDD), to discuss how his groundbreaking tools are transforming fixed operations by bringing dealership processes into the 21st century. From real-time vehicle tracking to cutting-edge customer communication, Colin’s solutions are built to reduce bottlenecks, boost efficien…
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Matt pops on to join Travis to talk VfB at Slovan and VfB at Mainz! As such, the guys chat up some wins, some losses, and some text strands, as they use their weekly in-game text strand to chat about the lineup, the players, and the result! Wrapping up the episode, Matt is way more optimistic than Travis regarding the upcoming week but that doesn't…
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In this episode I sit down with the incredible Bethany Johnson from vAuto by Cox Automotive—a dynamic leader whose passion for innovation in automotive retail is nothing short of contagious. Whether you’re a single-store dealership or managing a sprawling group of rooftops, this conversation is packed with actionable insights that could transform t…
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In this episode I’ve got two absolute powerhouses joining me on the Fixed Ops Roundtable. First up, Dennis McGinn, the founder of Rapid Recon, a guy who’s been leading the charge in transforming how dealerships think about reconditioning. Alongside him is Josh DeYoung from Velocity Automotive, a hands-on expert who’s been in the trenches with deale…
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It's the first episode of 2025 and Matt, Ted, and Travis talk about the first win of 2025, a gritty - if not pretty - win over Swabian neighbors FC Augsburg! Talking points include Demi's struggles, Deniz's comeback, Derek's food commentary, coming's and going's like Bruun and Franz, and finally, the upcoming Englische Woche as VfB hosts both RBL a…
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On today’s episode, I’m joined by two incredible guests you don’t want to miss. First, we’ve got Colin McElhatton, the founder of Mobile Dealer Data, who’s been making waves in the industry with cutting-edge tools that take the guesswork out of dealership service operations. And we’re also welcoming Ed Roberts, COO of Bozard Ford-Lincoln, someone I…
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The winter break is upon us, which means it's time for our Holiday Hinrunde Review ... and who better to chat about the year that was - the year that is to come - than ESPN's very own Derek Rae! Derek joins the program to review last seasons' Champions League finish as well as the amazing summer of "VfB Deutschland" and then provides some context o…
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This week, I’ve got a special treat for you. I’m sitting down with Bill Demaree, the Corporate Director of Fixed Operations at Tom Wood Automotive Group. With nearly four decades of experience in the industry, Bill has seen it all—from pumping gas at a full-service station to running the fixed ops strategy for a massive 30-store group. Trust me, yo…
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It's the semi-last episode of 2024 and the guys try to reign in their disappointment with the end of Hinrunde loss by breaking down the final match of 2024. In doing so, Matt, Ted, and Travis try to break the match down into "A's" - Arrogance, Anto & Anrie, Ata, Attack, and Attitude - and come away feeling disappointed. But in the end, we'll always…
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In this episode of the Fixed Ops Roundtable, I sit down with Jason Fayling, CTO and Co-Founder of Skaivision, to lift the hood on the groundbreaking technology reshaping service lanes across the automotive world. Jason isn’t just talking about AI—he’s redefining it with Visual AI, the same tech that powers self-driving cars, tailored to solve the b…
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It's episode 141 and the boys are giddy with excitement as the jungundwild have won three in a row over three different competitions to keep the good VfB times rolling! The guys chat Hugo Boss shirts, a UCL win over Young boys, and an expectedly tough match versus Swabian neighbors Heidenheim as well as answer questions regarding future additions, …
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What if you could transform your dealership into a powerhouse of efficiency, profitability, and customer satisfaction—without reinventing the wheel? In this episode of the Fixed Ops Roundtable, I sit down with Brian Kramer, EVP of Dealer Growth at Cars Commerce and General Manager of Accu-Trade, to explore how dealers can take cues from industry di…
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Tom Kline is a renowned risk and compliance expert in the automotive retail industry. As the founder of Better Vantage Point, Tom specializes in helping dealerships protect their assets, reduce risks, and ensure long-term profitability. His unique approach blends deep industry knowledge with practical solutions, allowing dealers to navigate the oft…
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It's episode 140 and it's a double-serving of VfB victories! Ted and Travis chat the Pokal win over Jahn and the come-from-behind victory over Union, a "get right" win and a much needed "mentality win" to hopefully start the jungundwild's holiday season on the right path! Along the way the fellas chat cakes, Pokal and Champions League money, benchi…
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Tyler Nathan is the Director of Marketing at Jupiter Warranty Management, a leading company revolutionizing how dealerships handle warranty operations. With years of experience in the automotive industry, Tyler is passionate about helping service departments streamline their processes, increase profitability, and keep technicians happy. 👉 Register …
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In episode 139 (part 2) the guys remember to hit the record button and chat (briefly) about Red Star and then dive into what's what with VfB and the offense, the defense, and the coaching as the club ends November on a rough run. But never fear, with December here, hope springs eternal, and the guys are hoping that with Jahn and Union on the docket…
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Hey there, friends—welcome back to the Fixed Ops Roundtable! You’re going to want to buckle up for this one because we’re diving into a conversation that’s equal parts fascinating, futuristic, and downright practical. This episode, I’m joined by a great friend of the industry, Tim Jackson—author of Dude, Where’s My Flying Car? and past President/CE…
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Randy Kobat is the visionary CEO and President of Repair OnDemand, who’s leading the charge in revolutionizing dealership operations. Randy is the man behind one of the industry’s most transformative tools—the BlueDriver device. With over one million units sold and 26 million scans performed, it’s safe to say Randy knows a thing or two about innova…
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David Farabaugh is the VP of Operations at ESI-Q, a company deeply embedded in the automotive industry. With over two decades of experience, David is a respected figure, renowned for his data-driven approach to understanding dealership workforce dynamics. His ongoing work with the NADA workforce study has provided invaluable insights into automotiv…
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In episode 138, Hannes joins us to break down the last two home matches, matches, unfortunately, that didn't end the way the fellas had hoped. Part One is some shout outs to the Frauen who held on to extend their lead on the table while also explaining our Twitter embargo that we'll no doubt back down from in the coming weeks. Oh well. Part Two loo…
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Steve Greenfield is the General Partner of Automotive Ventures, a company focused on investments in automotive technology. With decades of experience in the automotive retail space, Steve is also the author of The Future of Automotive Retail, where he explores industry trends and advises dealers on navigating the technological changes reshaping aut…
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Part 1 of episode 136 dives into some shout outs celebrating the Frauen, the team shop, and boy howdy, three big wins in three big competitions over the course of what seemed like only three short days! The guys break down the big Champions League win over Juventus, the important Bundesliga win over a spirited Kiel, and the nervy win in the Pokal!…
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Euwart Anderson is the driving force behind Vehlo’s impactful footprint in the automotive industry. With a robust background that includes finance, SaaS for various industries, and a keen focus on enhancing dealership operations, Euwart’s leadership has positioned Vehlo at the cutting edge of fixed ops innovation. Since joining Vehlo four years ago…
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You know that feeling when you meet someone who’s been in the industry for years and yet their passion burns just as brightly as day one? That’s exactly what happened in this episode with the incredible Sandy Angello, Vice President and Dealer Operator of Pohanka Automotive Group, and the rising star, Katrina Ness, from Northwood University. 👉 Regi…
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