SERVING SUCCESS: BITE-SIZED TIPS AND TOOLS FROM THE WORLD’S BEST RESTAURATEURS Serving Success is your trustworthy source for tools and tactics from the brightest minds in the restaurant industry. The team behind MAJC, including award-winning chef and restaurateur Matt Jennings, helm this podcast. These brief episodes provide essential tools and actionable insights you need to make immediate improvements in your business. Each bite-sized episode dives into a specific topic, ranging from how ...
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RESTAURANT READY: THE BLUEPRINT FOR SUCCESS IN THE HOSPITALITY INDUSTRY Restaurant Ready is your backstage pass to the inner workings of the hospitality industry’s brightest stars. This podcast promises authentic discussions with the most influential chefs, restaurateurs, and food media experts. Award-winning chef, restaurateur, and cookbook author Matt Jennings, along with the MAJC team, helm this weekly podcast. In each episode, industry veterans sit down for candid conversations revealing ...
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How to Lead and Mentor as a Black Owner-Operator
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4:22Chef Lamar Moore reflects on his journey to ownership, representation, and the impact of being a Black operator in a major market like downtown Chicago. Takeaways: Visibility matters—representation inspires future leaders. Ownership means accountability, storytelling, and mentorship. Your restaurant can become a platform for others to rise. Want to…
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Chef Lamar Moore shares how mentorship shaped his career and how he now gives back by supporting the next generation of chefs—inside and outside the kitchen. Takeaways: Mentorship includes life, career, and emotional support. Create space for people to grow into leadership roles. Mentoring is a long game—invest in people’s whole journey. Want to co…
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How to Manage People and Set Them Up for Success
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2:05Chef Lamar Moore dives into the soft skills that define great leadership—especially in high-stress kitchens—and why coaching with respect matters more than ever. Takeaways: Praise loudly, criticize privately. One-on-one communication builds trust and clarity. Sometimes, managing means helping people find a better fit elsewhere. Want to connect dire…
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Manu Buffara on How Restaurants Become Community Beacons
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36:38Brazilian chef Manu Buffara shares how food, community, and sustainability come together to create real change—inside the kitchen and far beyond. As the force behind the award-winning restaurant Manu, and founder of Instituto Manu Buffara, she’s redefining the role of chefs as leaders, educators, and community connectors. Buffara opens up about tra…
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Chef Lamar Moore shares how building consistency across the team—from dishwashers to chefs—drives operational success and guest satisfaction. Takeaways: Efficiency means teaching everyone the why, not just the how. Consistency in recipes and plating leads to better guest experiences. Use every part of an ingredient to reduce waste and build flavor.…
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How to Grow an Authentic Social Media Presence
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3:32Chef Lamar Moore explains how authenticity, partnerships, and personality built his social following and brought diners into his restaurant. Takeaways: Authentic content resonates more than curated perfection. Only promote brands you believe in and actually use. Viral success can be unplanned—but only happens when you’re real. Want to connect direc…
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Chef Lamar Moore explains how staying relevant means embracing generational change, social media dynamics, and empowering younger staff to lead through creativity. Takeaways: Social presence and ambiance drive today’s customer traffic. Collaboration and youth insight keep menus fresh and diverse. Great leaders evolve, stepping back to let the next …
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How to Run a Profitable Restaurant with Smart Strategies
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2:43Chef Lamar Moore shares practical strategies for managing restaurant costs—like portion control, daily ordering, and local vendor relationships—while still delivering value. Takeaways: Menu costing, portioning, and vendor partnerships are key to margins. Guest perception of value must match pricing and product. Profitability is built over years, no…
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How to Balance Food Trends with Timeless Technique
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1:45Chef Lamar Moore breaks down the difference between following food trends and building something lasting—with purpose, technique, and cost in mind. Takeaways: Social media trends can dilute authenticity if followed blindly. Cost-effective, well-executed dishes are more impactful than fads. Chefs should focus on teachable moments, not viral moments.…
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How to Adapt as the Restaurant Industry Evolves
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3:11Chef Lamar Moore reflects on how the hospitality world has shifted—from formal white-tablecloth service to casual, experiential dining—and what that means for today’s operators. Takeaways: Hospitality now evolves every few years, not decades. Experience, not formality, drives modern guest expectations. Staffing, pacing, and adaptability are crucial…
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Tyler Florence on The One Thing Every Restaurant Needs to Succeed
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1:01:20Celebrity chef and restaurateur Tyler Florence dives deep into the business of hospitality, the realities of leadership, and the mindset behind building a lasting restaurant empire. With nearly 30 years on Food Network, 17 cookbooks, and restaurants spanning airports to Union Square, Tyler opens up about the lessons behind the wins and the losses. …
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Chef Lamar Moore shares how growing up in Chicago and starting as a dishwasher helped shape his culinary path—and why he believes food is about connection above all. Takeaways: Start wherever you can—dishwasher, prep cook, or back door. Hospitality is a community built on shared stories and support. Food is a vessel for healing, helping, and bringi…
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Chef Michael Mina recounts his most challenging job and how it shaped his work ethic. Takeaways: Use difficult experiences as stepping stones for growth. Learn from every job, no matter how small. Maintain resilience and stay focused on long-term goals. Want to connect directly with industry thought leaders like today's guest? MAJC has built a comm…
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How to Turn a Job in Hospitality into a Lifelong Calling
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1:57Chef Michael Mina reflects on how he knew hospitality was his true calling and shares advice for those pursuing a career in the industry. Takeaways: Find passion in the daily grind. Embrace mentorship and continuous learning. Develop resilience and adaptability. Want to connect directly with industry thought leaders like today's guest? MAJC has bui…
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How to Turn Hospitality Hopes and Dreams into Reality
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3:05Chef Michael Mina shares his hopes for the hospitality industry and what it takes to sustain its growth. Takeaways: Keep innovating to sustain long-term industry success. Support and mentor the next generation of chefs. Focus on operational sustainability and guest experience. Want to connect directly with industry thought leaders like today's gues…
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Emily Luchetti on How to Coax the Best From a Restaurant's People
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40:04In this engaging conversation, Chef Emily Lucchetti shares her journey through the culinary world, highlighting her experiences in California cuisine, the importance of mentorship, and her passion for writing cookbooks. She discusses the evolution of her career, the significance of community in the culinary arts, and her current projects, including…
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Chef Michael Mina debunks the myth that fine dining is dead, highlighting its evolution and continued relevance. Takeaways: Fine dining constantly reinvents itself while preserving excellence. Balance innovation with classic culinary principles. Maintain impeccable service and attention to detail. Want to connect directly with industry thought lead…
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How to Build a Restaurant Around Its Origin Story
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2:03Chef Michael Mina explains why having a strong restaurant origin story is key to its branding and longevity. Takeaways: Develop an authentic backstory that aligns with your restaurant’s vision. Use storytelling in branding, decor, and menu development. Stay true to the origin story while allowing for natural evolution. Want to connect directly with…
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How to Open a Restaurant in NYC the Right Way
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2:44Chef Michael Mina shares the challenges and strategies behind opening a restaurant in the highly competitive New York market. Takeaways: Ensure your concept fits the market and neighborhood. Be prepared for high operational costs and competition. Build strong local relationships and understand the city’s unique dining culture. Want to connect direc…
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How to Understand Las Vegas’ Evolving Food Scene
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2:29Chef Michael Mina discusses how the Las Vegas food scene has evolved from a casino-driven dining market to a culinary destination. Takeaways: Recognize how Vegas transitioned from tourist-focused dining to a culinary powerhouse. Study emerging trends to stay ahead in an ever-changing market. Expand off-strip for more intimate and locally driven con…
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How to Win Big When Opening a Restaurant in Vegas
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3:12Chef Michael Mina details his journey opening in Las Vegas, the challenges he faced, and what it takes to thrive in the competitive market. Takeaways: Understand the unique hospitality-driven culture of Las Vegas. Ensure high service standards and customer engagement. Leverage the city’s tourism to build a strong reputation. Want to connect directl…
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Kevin Gillespie on Why Building a Team Makes or Breaks a Restaurant
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30:25Award-winning chef Kevin Gillespie discusses his background, accomplishments, and approach to running restaurants. He emphasizes the importance of recruiting the right team and creating a supportive and diverse work environment. Gillespie also shares his leadership style, which involves leading by example and fostering self-motivation and accountab…
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As a sports and food enthusiast, Chef Michael Mina shares his ultimate tailgate menu strategy, emphasizing theme-based rivalry cooking. Takeaways: Tailgate menus should be themed around the teams playing. Use three key cooking setups: a pot for stews, a grill, and a rotisserie. Incorporate an interactive or showpiece dish for added excitement. Want…
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How to Build a Career Through Meaningful Mentorship
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3:23Chef Michael Mina emphasizes the importance of mentorship in career development, sharing how mentorship has shaped his own journey. Takeaways: Seek mentorship from multiple sources, including peers and industry veterans. Be open to both receiving and giving mentorship. Recognize that mentorship is a two-way street; learn from those you mentor. Want…
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Chef Michael Mina breaks down the best techniques for cooking steak at home, including proper seasoning, temperature control, and resting periods. Takeaways: Start with high-quality, dry-aged beef. Bring steak to room temperature before cooking. Rest steak properly after cooking to retain juices and maximize flavor. Want to connect directly with in…
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How to Harness the Power of Technique in Cooking
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5:04Chef Michael Mina shares his experience developing the signature butter-bath steak technique, emphasizing precision and experimentation. Takeaways: Study various cooking methods and refine them through experimentation. Adapt techniques to enhance flavor and texture without compromising quality. Use research and development to perfect signature dish…
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How to Balance Technique and Innovation in the Kitchen
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1:28Chef Michael Mina discusses the need for chefs to balance traditional culinary techniques with new approaches to create unique dining experiences. Takeaways: Master foundational cooking techniques before experimenting. Innovate responsibly—creativity should enhance, not overshadow, the dish. Use modern technology to refine and perfect classic cooki…
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How the Next Generation of Chefs is Redefining Creativity
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2:46Chef Michael Mina discusses how the new generation of chefs is pushing boundaries by integrating global influences and breaking traditional molds. Takeaways: Stay open to cross-cultural flavors and ingredients. Encourage kitchen creativity while maintaining technical excellence. Adapt restaurant concepts to evolving consumer expectations. Want to c…
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Ron McKinlay on Why Restaurants Better Up Their Instagram Game
39:10
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39:10Chef Ron McKinlay discusses his culinary journey and the influence of his upbringing in Vancouver on his cooking style. He emphasizes the importance of using local and seasonal ingredients and incorporating nature into his dishes. Chef Ron also talks about his role as a mentor to young cooks and the challenges of leading a large kitchen. He shares …
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How to Scale a Restaurant Concept Successfully
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3:26Scaling a restaurant brand requires more than just a great first location. Chef Michael Mina shares how he expanded Bourbon Steak while maintaining its core identity. Takeaways: Develop strong operational systems before expanding. Hire leaders who understand your brand culture and vision. Adjust the concept slightly to fit different markets without…
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How to Choose the Right Location for a Restaurant
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2:50Chef Michael Mina breaks down the key factors in selecting a restaurant location, from understanding the local market to evaluating customer demand. Takeaways: Assess the demographics and habits of diners in a potential locations. Consider whether your concept fits the area’s needs. Recognize that prime real estate and existing competitors don’t gu…
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How Heritage and Palate Shape the Way You Cook
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1:56
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1:56Chef Michael Mina explores how cultural heritage and personal taste preferences play a role in the creative process, helping chefs craft unique dishes. Takeaways: Identify the key flavors that define your personal taste profile. Experiment with heritage-based dishes and incorporate modern techniques. Use cultural influences to differentiate yoursel…
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Chef Michael Mina explains how his Egyptian upbringing shaped his palate and influenced his approach to food. He emphasizes the power of bold flavors and balanced dishes. Takeaways: Recognize how early food experiences shape your palate and cooking style. Use strong foundational techniques while integrating heritage flavors. Balance acidity, sweetn…
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How to Write a Cookbook with Personal Meaning
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4:45Chef Michael Mina discusses the inspiration behind his cookbook "My Egypt," which showcases his culinary roots. He shares why authenticity, extensive research, and collaboration are essential in writing a meaningful cookbook. Takeaways: Choose a cookbook theme that reflects your personal and cultural background. Work with local experts and collabor…
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Zach Field on Why Focus Is More Important Than Speed
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36:24Zach Field, founding partner of Field Artist Management, discusses his journey in the entertainment and culinary worlds and the challenges and changes in the hospitality industry. He emphasizes the importance of hospitality and service in the industry and the need to balance self-promotion with genuine care for others. Field also reflects on the im…
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Lessons from Michael Mina’s Culinary Journey
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4:31Chef Michael Mina shares the key lessons from his decades-long career, from humble beginnings to building a globally recognized restaurant group. He reflects on the importance of mentorship, adaptability, and staying relevant in the ever-changing food industry. Takeaways: Seek mentorship from multiple sources to broaden your culinary perspective. B…
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How to Balance Fatherhood, Career, and the Chaos in Between
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11:24In this conversation, we delve into the complexities of fatherhood, particularly in the context of demanding careers in the culinary industry. We share personal experiences and reflections on balancing work and family life, the importance of being present for our children, and the lessons learned from past mistakes. The discussion emphasizes the si…
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How to Make the Perfect Chocolate Chip Cookies
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2:41In this episode, the discussion dives into what makes the perfect chocolate chip cookie, from texture and sugar ratios to creative mix-ins. The conversation highlights the importance of contrast in texture, the role of brown sugar for chewiness, and unique finishing touches that can take cookies to the next level. Takeaways: Size matters. Use brown…
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How to Get the Most Out of Your Home Kitchen Appliances
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2:01In this episode, the conversation revolves around must-have home kitchen appliances that maximize efficiency, creativity, and convenience. From air fryers to multi-purpose tools, the discussion highlights how modern kitchen gadgets can simplify cooking, experiment with flavors, and enhance home-cooked meals—even for those with limited space. Takeaw…
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Maria Mazon on The Danger of Diners Undervaluing Food
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52:22Maria Mazon is the executive chef and owner of Boca Tacos and Sona Bodega in Tucson, Arizona. Maria talks about her journey into the food world and the challenges she faces as a restaurant owner. She emphasizes the importance of using quality ingredients and educating customers about the true value of Mexican cuisine. Maria also discusses the costs…
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How to Create a Pantry That Makes Home Cooking Better
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5:13In this conversation, we discuss the essentials of building a perfect home pantry and how to make cooking at home more efficient and enjoyable. We share tips on organizing pantry items, utilizing leftovers creatively, and making quick meals without sacrificing flavor. The discussion emphasizes the importance of having a well-stocked pantry and the …
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How to Channel the Entrepreneurial Spirit and Build Beyond the Kitchen
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9:35In this conversation, we explore the evolving landscape of the hospitality industry, focusing on the entrepreneurial spirit of chefs who are diversifying their ventures beyond traditional restaurant settings. They discuss the importance of maintaining a connection to hospitality, the need for innovation, and the responsibility of chefs to keep the …
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How to Make Technology Work for You in the Kitchen
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6:38Bryan and Michael discuss the evolving role of technology in the hospitality industry, particularly in kitchen operations. They explore the challenges faced by operators in managing multiple tech tools, the importance of personal relationships with vendors, and the potential return to more traditional methods of hospitality as a response to the imp…
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How to Thrive as Fast-Casual Redefines The Way We Dine
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4:53Fast-casual dining is reshaping the industry, driven by economic shifts, changing consumer habits, and the demand for high-quality yet accessible meals. In this episode, we highlight how chefs and restaurateurs must adapt to evolving dining preferences while maintaining culinary integrity. With guests seeking craveable, high-impact food in a faster…
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How to Practice the Hospitality We Preach Within the Industry
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5:03Today we explore the complexities of hospitality within the culinary industry, focusing on the hypocrisy that exists when chefs fail to support one another while promoting hospitality to customers. They reflect on the evolution of chef communities, the importance of respect among peers, and the shift from a supportive environment to one marked by r…
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Norman Van Aken on Saying 'No' as a Marketing Tool
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34:49Norman Van Aken is a celebrated chef and restaurateur known for introducing fusion into global cookery. He pioneered New World Cuisine, a fusion of Latin, Caribbean, Asian American, and African flavors. Van Aken's career has been decorated with awards and accolades, including being inducted into the James Beard Foundation list of who's who in Ameri…
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How to Define ‘Chef’ in a World of TV and Social Media Stars
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8:26In this conversation, we explore the evolving definition of a chef in today's culinary landscape, discussing the impact of social media, the changing nature of culinary careers, and the shift in how knowledge is shared among chefs. They reflect on their own experiences in the industry and how the role of a chef has transformed over the years, empha…
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How to Handle the Rise of 'Chefluencers' and Stay True to the Craft
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2:37In this episode, we explore the rise of "chefluencers"—cooks who gain massive followings on social media without necessarily having the traditional kitchen experience. Michael and Bryan Voltaggio discuss the blending of entertainment and culinary expertise, the challenges of staying relevant in a social media-driven industry, and how chefs can upho…
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How to Help Young Cooks Slow Down and Master Their Skills
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4:08In this episode, culinary veterans explore the challenge of transitioning from culinary school to professional kitchens. They emphasize that young cooks must slow down, build solid foundational skills, and embrace mentorship to grow into effective chefs. Takeaways: Master the fundamentals before chasing leadership. Mentorship is key. Personal conne…
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Lessons from Michael and Bryan Voltaggio’s Culinary Journeys
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2:44In this episode of Serving Success, Michael and Bryan Voltaggio share insights from their journey—from Top Chef fame to running acclaimed restaurants like Voltaggio Brothers Steakhouse and their latest venture, Volcania. They also discuss their Live Nation partnership, bringing Volt Burger to concert venues nationwide, and how they balance innovati…
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