What Most Manager Gets Wrong About Leadership - And How to Break Free

Keep The Change

#Self-Improvement #Bart Nollenberger #MBA #Careers #Business #Podcasting Education

42:14

Episode Description: Jessica B. Harris may have been born and raised in New York City, but she has Tennessee roots through her father and has spent much of her life split between homes in the Northeast and the South – specifically New Orleans. For more than fifty years, she has been a college professor, a writer, and a lecturer, and her many books have earned her a reputation as an authority on food of the African Diaspora, as well as a lifetime achievement award from the James Beard Foundation. A few years back, Netflix adapted her book, High on the Hog: A Culinary Journey from Africa to America , into a 4 part docuseries. And I’m very proud to say that she’s a longtime contributor to Southern Living with a regular column called The Welcome Table. This episode was recorded in the Southern Living Birmingham studios, and Sid and Jessica talked about her mother’s signature mac and cheese, the cast-iron skillet she’d be sure to save if ever her house were on fire, and her dear friend, the late New Orleans chef Leah Chase. For more info visit: southernliving.com/biscuitsandjam Biscuits & Jam is produced by : Sid Evans - Editor-in-Chief, Southern Living Krissy Tiglias - GM, Southern Living Lottie Leymarie - Executive Producer Michael Onufrak - Audio Engineer/Producer Jeremiah McVay - Producer Learn more about your ad choices. Visit podcastchoices.com/adchoices…

about a year ago 37:33

MP3•Episode home

Ever wonder why some leaders transform entire teams while others just manage to keep the lights on?

In today’s solo episode, I’m pulling back the curtain on a strategy that’s not just another leadership theory – it’s the secret sauce to turning average managers into powerhouse leaders. And it all starts with one question: Are you a Level 4 Leader?

You’ve heard me talk about John Maxwell’s 5 Levels of Leadership, but today, we’re going deeper – way deeper.

We’re diving into:

How a high-performing sales rep went from top dog to terrible manager in record time – and what every dealership owner needs to learn from it.
The critical shift from position-based leadership to people development leadership – and why this is the sweet spot for dealership success.
The 5 essential elements of a high-performance environment, from vision to activating your team to become self-coaching powerhouses.
Why emotional intelligence is the missing link in almost every underperforming leader – and how to level up quickly.
Why most managers get stuck at Level 1 – and how to level up to people development leadership (the real moneymaker in the dealership world).

And here’s the kicker – I’m sharing the blueprint for my new Transforming Leadership in the Dealership webinar series, packed with the kind of insights that can shift your entire organization’s trajectory.

If you’re ready to stop managing and start leading, if you’re serious about transforming your team from average to unstoppable, this episode is your blueprint.

Enjoying the show? Subscribe and leave a review on your favorite podcast players!

Subscribe on Apple: https://podcasts.apple.com/us/podcast/keep-the-change/id1622521488
Subscribe on Spotify: https://open.spotify.com/show/2xcQk7kNGNOnWuZ14aDkWC

Connect with Bart Nollenberger:

LinkedIn: https://www.linkedin.com/in/bart-nollenberger-4949405a/
Facebook: https://www.facebook.com/BartNollenbergerCoaching

153 episodes

What Most Manager Gets Wrong About Leadership - And How to Break Free

Keep The Change

published about a year ago

MP3•Episode home

Ever wonder why some leaders transform entire teams while others just manage to keep the lights on?

You’ve heard me talk about John Maxwell’s 5 Levels of Leadership, but today, we’re going deeper – way deeper.

We’re diving into:

How a high-performing sales rep went from top dog to terrible manager in record time – and what every dealership owner needs to learn from it.
The critical shift from position-based leadership to people development leadership – and why this is the sweet spot for dealership success.
The 5 essential elements of a high-performance environment, from vision to activating your team to become self-coaching powerhouses.
Why emotional intelligence is the missing link in almost every underperforming leader – and how to level up quickly.
Why most managers get stuck at Level 1 – and how to level up to people development leadership (the real moneymaker in the dealership world).

If you’re ready to stop managing and start leading, if you’re serious about transforming your team from average to unstoppable, this episode is your blueprint.

Enjoying the show? Subscribe and leave a review on your favorite podcast players!

Subscribe on Apple: https://podcasts.apple.com/us/podcast/keep-the-change/id1622521488
Subscribe on Spotify: https://open.spotify.com/show/2xcQk7kNGNOnWuZ14aDkWC

Connect with Bart Nollenberger:

LinkedIn: https://www.linkedin.com/in/bart-nollenberger-4949405a/
Facebook: https://www.facebook.com/BartNollenbergerCoaching

153 episodes

#Self-Improvement #Bart Nollenberger #MBA #Careers #Business #Podcasting Education

All episodes

Keep The Change

1
The Danger of Complacency: Why You’re Doing Well… But Not Growing with Chris Robinson 52:53

7 days ago52:53

52:53

In this episode, my guest is Chris Robinson, Executive Vice President at Maxwell Leadership — and one of the most purpose-driven leaders I know. We talk about something that doesn’t get talked about enough: what happens when you’re doing “well enough,” but deep down you know you’ve stopped growing. Chris shares the real story behind his new book From Drift to Drive, and we break down the seven steps he uses (and teaches others) to get clear, take action, and shake off the weight of complacency — especially the kind that sneaks in when life is comfortable. We get into: What clarity really looks like in your life and work Why “being busy” isn’t the same as moving forward How to gather and filter the right information to avoid drowning in content The role of mentors and why your circle can either build you up or hold you back How to take consistent action, even when it’s messy or uncertain Why evluation is the step most people skip — and what that’s costing them Chris also opens up about his personal turning point — the moment that changed the trajectory of his life — and how it shaped the way he shows up today as a husband, father of six, and leader of thousands. Whether you’re leading a business, a family, or just trying to get yourself to the next level… this one will challenge you, encourage you, and give you tools you can actually use. Enjoying the show? Subscribe and leave a review on your favorite podcast players! Subscribe on Apple: https://podcasts.apple.com/us/podcast/keep-the-change/id1622521488 Subscribe on Spotify: https://open.spotify.com/show/2xcQk7kNGNOnWuZ14aDkWC Connect with Chris Robinson LinkedIn: https://www.linkedin.com/in/speakerchrisrobinson Connect with Bart Nollenberger: LinkedIn: https://www.linkedin.com/in/bart-nollenberger-4949405a/ Facebook: https://www.facebook.com/BartNollenbergerCoaching…

Keep The Change

1
How to Scale Leadership, Build Trust, and Win in Used Cars with Brian Kramer 53:40

14 days ago53:40

53:40

In this episode, my guest is Brian Kramer, Executive VP at Cars Commerce and GM of AccuTrade. Brian’s got one of the sharpest minds in the business, and we cover a lot of ground in this conversation—from used car profitability to leadership habits that actually move the needle in today’s stores. If you’ve ever felt overwhelmed by too many tools, too many meetings, or just the general whirlwind of the car biz… this episode will help you refocus on what actually matters. Here’s a glimpse at what we talk about: Why “doing less” might be the secret to selling more How Brian used a simple app link to unlock hundreds of trade-ins What every manager should text their team every single night The 3 types of trust that make or break your store culture How to build a daily rhythm that keeps your team aligned (without micromanaging) We also get into the mindset shift Brian had to make when leaving retail for Cars Commerce—and how he’s now using that experience to shape tools that actually work for dealers. If you’re in a dealership, leading a team, or just trying to get better at the craft—there’s gold in this one. Brian doesn’t hold back, and he shares hard-earned lessons that can save you months (or years) of learning the hard way. Enjoying the show? Subscribe and leave a review on your favorite podcast players! Subscribe on Apple: https://podcasts.apple.com/us/podcast/keep-the-change/id1622521488 Subscribe on Spotify: https://open.spotify.com/show/2xcQk7kNGNOnWuZ14aDkWC Connect with Brian Kramer LinkedIn: https://www.linkedin.com/in/bkramer1/ Instagram: https://www.instagram.com/kramerbrian/?hl=en Connect with Bart Nollenberger: LinkedIn: https://www.linkedin.com/in/bart-nollenberger-4949405a/ Facebook: https://www.facebook.com/BartNollenbergerCoaching…

Keep The Change

1
Why Most Dealerships Struggle With Leadership—and What This GM Did Differently - John Roberts 44:06

21 days ago44:06

44:06

In this episode, my guest is John Roberts, General Manager of Roberts Motors in Alton, Illinois. John’s family has been in the car business for over 70 years, and he’s got a perspective that’s not just shaped by longevity—but by deep transformation. We talk about what it really means to lead people, not just manage them. John shares how he went from being a shy porter who avoided conversation to running a dealership that’s grown over 30% this year. He opens up about the turning points in his career, the hard lessons, and why leadership has nothing to do with titles and everything to do with how you show up for your people. We also talk about: Why telling people what to do doesn’t work (and what actually does) The practical changes that helped John and his team boost performance What a simple daily check-in can do to shift culture and accountability Why humility—not ego—is the real power move in leadership And how to recognize when you’re the one who needs to grow We also dive into some real talk about coaching, feedback, and how those uncomfortable moments—the ones where people doubt you—can fuel your biggest breakthroughs. If you’re a GM, sales leader, or just someone who wants to lead better and connect more with your team, this one’s worth the time. It’s honest, it’s useful, and you might hear a bit of your own story in John’s. Take a listen. Enjoying the show? Subscribe and leave a review on your favorite podcast players! Subscribe on Apple: https://podcasts.apple.com/us/podcast/keep-the-change/id1622521488 Subscribe on Spotify: https://open.spotify.com/show/2xcQk7kNGNOnWuZ14aDkWC Connect with John Roberts LinkedIn: https://www.linkedin.com/in/johnrobertscarguy/ Connect with Bart Nollenberger: LinkedIn: https://www.linkedin.com/in/bart-nollenberger-4949405a/ Facebook: https://www.facebook.com/BartNollenbergerCoaching…

Keep The Change

1
Chris Saraceno: What If Your Life’s Success Was Just Five Questions Away? 47:42

28 days ago47:42

47:42

Before we dive in, a heartfelt tribute... At the request of my guest Chris Saraceno, I want to take a moment to honor someone who’s had a deep and lasting impact on both of our lives — Frank Marr . Frank has been a mentor, a friend, and a guiding voice for decades at the Kelly Automotive Group. His wisdom, loyalty, and unwavering support have helped shape who we are as leaders and as people. While his name wasn’t mentioned in the original conversation, his influence runs through every part of this episode. Frank, this one’s for you. In this episode, my guest is Chris Saraceno, Vice President and Partner at Kelly Automotive Group, and the author of The Theory of Five — a framework that’s been quietly transforming how top performers live and lead. We talk about the five key areas that shape a fulfilling life — faith, relationships, parenting, finance, and health — and the five people you spend the most time with that either pull you forward or hold you back. But this isn’t just theory. Chris shares real-life stories and practical questions you can ask yourself right now to take stock of where you’re at and who you’re becoming. We break down: How to find mentors in every area of your life (and why you don’t need just one) The link between your personal health and your professional success Why the people closest to you might be keeping you stuck — and how to shift that dynamic And how middle managers in dealerships (or any organization) can grow beyond the grind You’ll also hear why consistency matters more than intensity, why emotional intelligence is your secret weapon, and how asking the right questions leads to breakthrough. This episode is full of honest insights and actionable takeaways — especially if you’re ready to stop drifting and start building a life that matters. Enjoying the show? Subscribe and leave a review on your favorite podcast players! Subscribe on Apple: https://podcasts.apple.com/us/podcast/keep-the-change/id1622521488 Subscribe on Spotify: https://open.spotify.com/show/2xcQk7kNGNOnWuZ14aDkWC Connect with Chris Saraceno LinkedIn: https://www.linkedin.com/in/chrissaraceno Connect with Bart Nollenberger: LinkedIn: https://www.linkedin.com/in/bart-nollenberger-4949405a/ Facebook: https://www.facebook.com/BartNollenbergerCoaching…

Keep The Change

1
What Most Manager Gets Wrong About Leadership - And How to Break Free 37:33

5 weeks ago37:33

37:33

Ever wonder why some leaders transform entire teams while others just manage to keep the lights on? In today’s solo episode, I’m pulling back the curtain on a strategy that’s not just another leadership theory – it’s the secret sauce to turning average managers into powerhouse leaders. And it all starts with one question: Are you a Level 4 Leader? You’ve heard me talk about John Maxwell’s 5 Levels of Leadership , but today, we’re going deeper – way deeper. We’re diving into: How a high-performing sales rep went from top dog to terrible manager in record time – and what every dealership owner needs to learn from it. The critical shift from position-based leadership to people development leadership – and why this is the sweet spot for dealership success. The 5 essential elements of a high-performance environment, from vision to activating your team to become self-coaching powerhouses. Why emotional intelligence is the missing link in almost every underperforming leader – and how to level up quickly. Why most managers get stuck at Level 1 – and how to level up to people development leadership (the real moneymaker in the dealership world). And here’s the kicker – I’m sharing the blueprint for my new Transforming Leadership in the Dealership webinar series, packed with the kind of insights that can shift your entire organization’s trajectory. If you’re ready to stop managing and start leading, if you’re serious about transforming your team from average to unstoppable, this episode is your blueprint. Enjoying the show? Subscribe and leave a review on your favorite podcast players! Subscribe on Apple: https://podcasts.apple.com/us/podcast/keep-the-change/id1622521488 Subscribe on Spotify: https://open.spotify.com/show/2xcQk7kNGNOnWuZ14aDkWC Connect with Bart Nollenberger: LinkedIn: https://www.linkedin.com/in/bart-nollenberger-4949405a/ Facebook: https://www.facebook.com/BartNollenbergerCoaching…

Keep The Change

1
How Mike Luner Holds $4K Gross Per Car Without Charging Over MSRP 41:58

6 weeks ago41:58

41:58

What if I told you that there’s a Toyota dealer in the Midwest pulling $4K in front-end gross per unit… without ever charging over MSRP? Yeah, read that again. In this episode, I sit down with my good friend and industry powerhouse, Mike Luner—a guy I’ve known and respected for over 30 years. Mike isn’t just running a dealership. He’s building a culture where process, profit, and people all win. We talk about real leadership, real margins, and real strategies that actually work in today’s market—even with all the noise about margin compression. Here’s what we dive into: How Mike turned a small-town Toyota store into a gross-generating machine (think $800K+ in front-end just from Seal Jet and Diamond Fusion) His bulletproof trade-in strategy that starts low and wins big—every time Why his salespeople are averaging $85K/year and not leaving The secret to consistent leadership: Friday sales meetings (for 40 years straight!) and never being too good to sweep the lot Why 50+ cars/month from a full-time buyer is about to change his used car game Plus: We talk about how to train like champions, present like pros, and lead like servant-hearted operators If you’ve ever wondered how to actually hold gross in a compressed market, build a process that sticks, or lead a team that wants to stay and grow with you—this is the episode. Enjoying the show? Subscribe and leave a review on your favorite podcast players! Subscribe on Apple: https://podcasts.apple.com/us/podcast/keep-the-change/id1622521488 Subscribe on Spotify: https://open.spotify.com/show/2xcQk7kNGNOnWuZ14aDkWC Connect with Mike Luner LinkedIn: https://www.linkedin.com/in/michael-luner-50817093/ Connect with Bart Nollenberger: LinkedIn: https://www.linkedin.com/in/bart-nollenberger-4949405a/ Facebook: https://www.facebook.com/BartNollenbergerCoaching…

Keep The Change

1
How to Build a Winning Sales Team From the Ground Up 37:06

7 weeks ago37:06

37:06

What if I told you… sales isn’t just something you do — it’s who you become? In this solo episode, I’m opening up the playbook. From watching my mom take over the family dealership with zero experience and turning it into a powerhouse, to my own journey through sales, leadership, AutoNation, Maxwell Leadership, and now running coaching bootcamps — I’m laying it all out. But this episode isn’t about my story… It’s about how you can take real action in yours. Here’s what we get into: The spark that reignited my love for sales training (and how God used a coffee shop to do it). Why most salespeople don’t lack motivation—they lack meaningful goals. A simple goal-setting exercise that will change the way your team thinks (and sells). The three types of customers you must understand — and the one that makes the biggest difference. Why your people need more than process—they need purpose. And how you help them find it. A breakdown of the Auto Mastery Bootcamp framework—from mindset to metrics, and everything in between. Plus… I’ll give you the exact exercise we use in our bootcamps that gets sales teams fired up and focused. It’s practical, repeatable, and it works. And if you want to steal it? Be my guest. This episode is for the leaders who care. For the ones ready to develop their people—not just manage them. And for anyone who knows deep down… there’s more potential in the room. Enjoying the show? Subscribe and leave a review on your favorite podcast players! Subscribe on Apple: https://podcasts.apple.com/us/podcast/keep-the-change/id1622521488 Subscribe on Spotify: https://open.spotify.com/show/2xcQk7kNGNOnWuZ14aDkWC Connect with Bart Nollenberger: LinkedIn: https://www.linkedin.com/in/bart-nollenberger-4949405a/ Facebook: https://www.facebook.com/BartNollenbergerCoaching…

Keep The Change

1
How to Build a Dealership Culture That Actually Works 53:44

8 weeks ago53:44

53:44

In this episode, my guests are Kyle Newsom and Tom Fennen, co-founders of Visperio—a company on a mission to transform dealership leadership from the inside out. We talk about everything from emotional intelligence in fixed ops to the leadership philosophies that are actually moving the needle in today’s fast-paced automotive world. These guys aren’t just dropping strategies... They’re challenging the entire way we think about leadership in the dealership. Here’s why you should hit play: You’ll learn how to move from "managing numbers" to leading people Discover why kindness is accountability in disguise Find out the #1 mindset shift new service managers need to make Learn how emotional intelligence directly impacts your team’s retention and performance And—why selling time (not just services) could change your fixed ops game Plus, you’ll hear Tom drop wisdom like “It’s not about being right, it’s about getting it right”… and Kyle’s reminder that we’re not selling oil changes—we’re selling time. Every word in this one is gold. If you’ve ever felt stuck between the numbers and the people... If you’ve ever wondered how to lead with both strength and softness... Or if you're just tired of turnover and know there’s gotta be a better way— Then this one’s for you. Enjoying the show? Subscribe and leave a review on your favorite podcast players! Subscribe on Apple: https://podcasts.apple.com/us/podcast/keep-the-change/id1622521488 Subscribe on Spotify: https://open.spotify.com/show/2xcQk7kNGNOnWuZ14aDkWC Connect with Kyle Newsom LinkedIn: https://www.linkedin.com/in/kyle-newsom-650720110/ Connect with Tom Fennen LinkedIn: https://www.linkedin.com/in/tom-fennen-49931059/ Connect with Bart Nollenberger: LinkedIn: https://www.linkedin.com/in/bart-nollenberger-4949405a/ Facebook: https://www.facebook.com/BartNollenbergerCoaching…

Keep The Change

1
A New Way to Lead: How These Car Dealers Built a Culture That Wins 51:09

9 weeks ago51:09

51:09

In this episode, I sit down with two incredible leaders— Mickey Seelye , President of Seelye Automotive Group, and Stan Qualls , GM and culture driver—to unpack what really drives sustainable success in the car business. Here’s the twist: it’s not about selling more cars. It’s about serving more people. Whether you're a GM, GSM, sales leader, or dealer principal, this conversation will challenge how you see your role —not just as a business operator, but as a leader who carries real influence at home, in the store, and beyond. In this episode, we talk about: The wild origin story of Seelye Auto Group: from janitor to dealer principal Why culture beats commission plans—and how to build one that actually lasts Leading with faith in a high-pressure, high-performance industry What’s really keeping your managers up at night—and how to show up for them Identity, burnout, addiction, redemption... and why your best days are still ahead If you're in the auto industry and you’ve ever felt like: You're great at the grind, but struggling to connect with your team You're hitting the numbers, but something’s missing at home Or you’ve lost yourself chasing titles, trophies, and 20 Groups… …this episode is your reset button . It’s raw. It’s honest. And it’s exactly what more dealers need to hear in today’s business climate. Enjoying the show? Subscribe and leave a review on your favorite podcast players! Subscribe on Apple: https://podcasts.apple.com/us/podcast/keep-the-change/id1622521488 Subscribe on Spotify: https://open.spotify.com/show/2xcQk7kNGNOnWuZ14aDkWC Connect with Anthony Birdsong Instagram: https://www.instagram.com/anthony_bird_brand/ Connect with Bart Nollenberger: LinkedIn: https://www.linkedin.com/in/bart-nollenberger-4949405a/ Facebook: https://www.facebook.com/BartNollenbergerCoaching…

Keep The Change

1
How Anthony Birdsong Overcame Trauma to Build a #1 Car Dealership 39:07

10 weeks ago39:07

39:07

What if I told you the most powerful leadership lessons don’t come from business school… but from pain, adversity, and choosing to rise when life tries to bury you? That’s exactly what my guest, Anthony Birdsong, brings to this episode—and trust me, you’re not ready for how real it gets. What We Talk About: In this raw, unfiltered conversation, Anthony peels back the layers of his incredible journey—from being raised amidst addiction and instability to building Maryland’s #1 independent used car dealership. We talk about what it takes to lead a team of 60 with heart, humility, and hustle. Anthony shares how the darkest moments of his life, including childhood trauma and nearly losing everything during COVID, became the fuel for his transformation. You’ll hear how faith, relentless self-awareness, and the power of personal development reshaped his life—and how his wife and son became the ultimate anchors in his storm. There’s wisdom here for anyone who’s ever felt stuck, broken, or unsure of their worth. We also dig deep into what real leadership means, and how being “just a used car dealer” is only a small part of why Anthony’s story matters. Whether you’re in the car biz or not, this episode will challenge you, move you, and maybe even push you to confront your own story with new courage. Enjoying the show? Subscribe and leave a review on your favorite podcast players! Subscribe on Apple: https://podcasts.apple.com/us/podcast/keep-the-change/id1622521488 Subscribe on Spotify: https://open.spotify.com/show/2xcQk7kNGNOnWuZ14aDkWC Connect with Anthony Birdsong Instagram: https://www.instagram.com/anthony_bird_brand/ Connect with Bart Nollenberger: LinkedIn: https://www.linkedin.com/in/bart-nollenberger-4949405a/ Facebook: https://www.facebook.com/BartNollenbergerCoaching…

Keep The Change

1
Why Most Managers Plateau—and How to Break the Cycle in Your Dealership 37:33

11 weeks ago37:33

37:33

Want to become the kind of leader people actually want to follow? Here’s the wake-up call you didn’t know you needed. If you're in automotive leadership—or honestly, any leadership—and you’ve ever found yourself wondering why your team isn’t performing at the level you know they're capable of… this episode is for you. I’m flying solo this week and we’re digging deep into what I believe is the biggest difference-maker in today’s dealerships: transformational leadership at the manager level. I’m not talking about barking orders from the desk—I’m talking about building real influence, leveling up your ability to coach, and leading with a vision that inspires. In this episode, I break down: Why being a “position” leader is the lowest form of leadership (and why most managers unknowingly get stuck there) John Maxwell’s 5 Levels of Leadership—and how to move from permission to production to people development The real story of Johnny and Marty: how toxic mentorship shaped a dealership’s downfall Why top salespeople often flop when they get promoted—and how to fix it How to activate your team through powerful coaching, asking better questions, and building trust that drives results The 5 elements of a high-performance environment that every manager should master Plus, the four traits that every Level 4 Leader must develop (and how they tie back to ROI, retention, and culture) Whether you’re aiming to be the GM, lead your team through uncertain times, or just get your people fired up again, this is the episode that shows you how to get there—without losing your soul (or your sanity). Enjoying the show? Subscribe and leave a review on your favorite podcast players! Subscribe on Apple: https://podcasts.apple.com/us/podcast/keep-the-change/id1622521488 Subscribe on Spotify: https://open.spotify.com/show/2xcQk7kNGNOnWuZ14aDkWC Connect with Bart Nollenberger: LinkedIn: https://www.linkedin.com/in/bart-nollenberger-4949405a/ Facebook: https://www.facebook.com/BartNollenbergerCoaching…

Keep The Change

1
Glenn Pasch: Leadership Lessons to Fix Broken Dealership Systems 55:17

12 weeks ago55:17

55:17

What if the key to unlocking explosive dealership growth isn’t more leads—but better leadership? In this episode of Keep the Change, I sit down with the one and only Glenn Pasch, CEO of PCG Digital, to unpack the real game-changer in automotive: bridging the gap between marketing and the customer experience. If you've been in the industry for any amount of time, you know Glenn is the guy dealerships turn to when they want to level up. We’re talking about: Why most dealerships lose sales before a customer ever steps on the lot The biggest mistake dealerships make with their managers (and how to fix it) How great leaders turn their sales teams into coaches instead of micromanagers The exact playbook to create raving fanatics for your dealership Why a dealership with (one price, no negotiation) is thriving—and what you can learn from it And let’s not forget—Glenn’s got a new book dropping in April (The Road to Sold), and he gives us an inside look at what’s inside! This episode is packed with real, practical strategies that can transform the way you run your dealership. If you're serious about scaling up and creating a high-performance team, hit play now. Enjoying the show? Subscribe and leave a review on your favorite podcast players! Subscribe on Apple: https://podcasts.apple.com/us/podcast/keep-the-change/id1622521488 Subscribe on Spotify: https://open.spotify.com/show/2xcQk7kNGNOnWuZ14aDkWC Connect with Glenn Pasch LinkedIn: https://www.linkedin.com/in/glennpasch/ Connect with Bart Nollenberger: LinkedIn: https://www.linkedin.com/in/bart-nollenberger-4949405a/ Facebook: https://www.facebook.com/BartNollenbergerCoaching…

Keep The Change

1
Joel Manby: Why Love Wins in Business 52:43

13 weeks ago52:43

52:43

What if I told you that love—not fear, not pressure—creates the most successful businesses? I know, I know. In a world of bottom lines and quotas, that might sound soft. But today’s guest, Joel Manby, is here to flip that thinking on its head. And trust me, you don’t want to miss this one. Joel isn’t just any leader—he’s the former CEO of Saab, HFE Enterprises, and a guy who’s navigated the high-stakes world of automotive and theme parks. But his real game-changer? He’s proven that leading with love gets results. In this episode, we dive deep into: How love-driven leadership boosts employee performance, customer satisfaction, AND profits. The Saturn "No-Haggle" revolution—and what it taught Joel about disrupting an industry. How a personal failure led him to a leadership style that changed his life (and thousands of others). The 7 words that define a culture of love—and why most leaders get them wrong. The moment that nearly broke him… and the call that changed everything. Joel’s been on Undercover Boss, worked with Amazon’s first car-selling venture, and learned leadership at Harvard Business School—but his biggest lessons? They didn’t come from boardrooms. If you're in automotive, leadership, or just want to build a culture where people thrive—this is your episode. Hit play now and start leading with impact. Enjoying the show? Subscribe and leave a review on your favorite podcast players! Subscribe on Apple: https://podcasts.apple.com/us/podcast/keep-the-change/id1622521488 Subscribe on Spotify: https://open.spotify.com/show/2xcQk7kNGNOnWuZ14aDkWC Connect with Joel Manby LinkedIn: https://www.linkedin.com/in/joel-manby-3850b911b/ Connect with Bart Nollenberger: LinkedIn: https://www.linkedin.com/in/bart-nollenberger-4949405a/ Facebook: https://www.facebook.com/BartNollenbergerCoaching…

Keep The Change

1
Drew Tutton: How to Lead a Dealership in 2025 40:30

14 weeks ago40:30

40:30

You ever wonder what separates the managers who struggle from the ones who thrive? The leaders who keep winning, even when the game changes? In this episode I sit down with my good friend Drew Tutton, a powerhouse in the automotive, RV, and tractor industries. Drew has built a thriving business empire, but what makes him truly special isn’t just his success—it’s his approach to leadership. And here’s the thing: the world is changing, business is changing, and if you’re still leading like it’s 2019… woof . We need to talk. What We Dive Into: The hard lessons of leading through uncertainty Why some managers plateau—and how to break through the ceiling Emotional intelligence—how it affects your paycheck The one thing every great leader must do daily How coaching (not just training) transforms a business from the inside out Drew doesn’t just talk leadership—he lives it. He shares his playbook for holding people accountable, keeping teams engaged, and why leaders need to stay “in the pocket.” Plus, we break down how emotional intelligence is the ultimate cheat code to making more money and leading with impact. If you're a manager looking to step up, a business owner trying to build a winning culture, or someone who just wants to lead better in work and life—this episode is a must-listen. Enjoying the show? Subscribe and leave a review on your favorite podcast players! Subscribe on Apple: https://podcasts.apple.com/us/podcast/keep-the-change/id1622521488 Subscribe on Spotify: https://open.spotify.com/show/2xcQk7kNGNOnWuZ14aDkWC Connect with Guest LinkedIn: https://www.linkedin.com/in/drew-tutton-2137577/ Connect with Bart Nollenberger: LinkedIn: https://www.linkedin.com/in/bart-nollenberger-4949405a/ Facebook: https://www.facebook.com/BartNollenbergerCoaching…

Keep The Change

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Jack Schneider: Why This Car Dealer Has Customers Raving – The Secret to 40+ Years of Success 37:28

15 weeks ago37:28